Geotab vs SmartMoving

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Our analysts compared Geotab vs SmartMoving based on data from our 400+ point analysis of Fleet Management Software, user reviews and our own crowdsourced data from our free software selection platform.

Product Basics

Geotab offers comprehensive telematics solutions suitable for all business sizes. It provides historical and real-time actionable trip data that helps manage inventory, vehicles and drivers. Drivers can log in and self-monitor work hours, fatigue levels and more from a single dashboard. Its key modules include fleet reports, routing and dispatch, driver and vehicle tracking, and asset tracking and management.
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SmartMoving is a moderately priced software solution designed for small to medium-sized moving companies seeking streamlined operations and enhanced profitability. This online platform offers a comprehensive suite of tools, including CRM, fleet management, dispatching, billing, and customer communication features, all within a single interface.

Key benefits for users include automated processes, improved customer satisfaction through efficient communication, and real-time visibility of operations. Popular features encompass lead management, storage management, and claims management. Users appreciate its ease of implementation and responsive customer support.

Starting at $399, SmartMoving's pricing might vary based on specific requirements. For a tailored pricing quote, it is recommended to contact SelectHub directly.

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$10/Vehicle, Monthly
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$399 Monthly
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Tailored to your specific needs
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Mobile
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Mobile

Product Assistance

Documentation
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Live Online
Videos
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Videos
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Knowledge Base
24/7 Live Support
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24/7 Live Support

Product Insights

  • Boosts Productivity: Improves driver behavior through tracking, management and training. Analyze and assess fleet insights within customizable reports. 
  • Improves Fuel Efficiency: Monitor and optimize fuel consumption through custom alerts for vehicle idling, overspeeding and routing. 
  • Prevent Vehicle Failures: Lowers downtimes and avoids costly repairs with tools to identify, schedule and prioritize vehicle service and maintenance work. 
  • Promotes Safety: Encourages fleet and driver safety through regular monitoring of metrics and collision rates. Track and optimize safety using advanced collision avoidance tools, custom safety alerts, dashboard reports and dashcams. 
  • Environmental Sustainability: Track, monitor and achieve sustainability targets and identify areas for improvement. 
  • Ensures Regulatory Compliance: Streamline DVIR and IFTA management, saving stress, time and avoiding paying unnecessary late payment fines and penalties. 
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  • Improved Efficiency: Streamline operations by automating routine tasks, allowing your team to focus on higher-value activities.
  • Enhanced Customer Relationships: Utilize CRM features to track customer interactions and preferences, leading to more personalized service and higher satisfaction rates.
  • Optimized Fleet Utilization: Monitor and manage your fleet in real-time, reducing downtime and ensuring vehicles are used to their full potential.
  • Data-Driven Decisions: Access comprehensive analytics and reports to make informed decisions that drive business growth and operational improvements.
  • Cost Savings: Reduce operational costs through better resource allocation and minimized manual errors, leading to increased profitability.
  • Scalability: Easily scale your operations as your business grows, without the need for significant additional investment in new systems.
  • Compliance Management: Stay compliant with industry regulations by maintaining accurate records and automating compliance-related tasks.
  • Enhanced Communication: Improve internal and external communication with integrated messaging and notification systems, ensuring everyone is on the same page.
  • Increased Accountability: Track task assignments and completions, fostering a culture of accountability and transparency within your team.
  • Customer Retention: Leverage CRM insights to proactively address customer needs and concerns, boosting loyalty and repeat business.
  • Time Management: Efficiently schedule and dispatch tasks, reducing idle time and ensuring timely service delivery.
  • Resource Optimization: Allocate resources more effectively by understanding demand patterns and adjusting accordingly.
  • Reduced Paperwork: Digitize records and workflows, minimizing the need for physical paperwork and reducing the risk of lost or misplaced documents.
  • Real-Time Updates: Provide your team with real-time updates on job statuses and fleet locations, enhancing coordination and responsiveness.
  • Customer Insights: Gain deeper insights into customer behavior and preferences, enabling more targeted marketing and service strategies.
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  • Driver Tracking: Offers driver management solutions, including Go Talk in-vehicle driver feedback, safety scorecard and driver ID, ELD, a compliance dashboard, ID and fatigue monitoring and seat belt and speeding violation reports. 
  • Fleet Reporting: Includes advanced reporting capabilities such as driver safety scorecards, speed profile, trips history, advanced risk management, log data and collision custom reports. 
  • Routing and Dispatch: Plan dispatch routes, create vehicle waypoints and stops for pickups and deliveries, and add alerts and monitoring zones with integrated route planning and real-time dispatch. 
  • Asset Tracking: Delivers GPS-enabled real-time asset tracking capabilities, optimizes asset and fleet management and remotely monitors equipment condition. 
  • Fuel Management: Offers real-time audio feedback and buzzer alerts for unwanted driver behavior such as unnecessary idling, harsh braking and overspeeding. Promotes proactive maintenance against engine faults like defective oxygen sensors. Dashboard reports provide a comprehensive view of idling and fuel consumption, including monthly progress comparison reports. 
  • Fleet Maintenance: Prioritize asset and vehicle repairs based on critical engine and operational diagnostic issue insights. Promotes predictive vehicle engine health. Use coaching tools to minimize vehicle and asset wear and tear. Closely monitor engine fault code data to identify engine issues and avoid downtime and repair costs proactively. 
  • Fleet Benchmarking: Fleet administrators can use driving patterns to evaluate and optimize operations. Obtain benchmark recommendations, discover new efficiencies, gaps and saving opportunities and manage driver coaching. 
  • Driver Safety Reporting: Assess safety reports for understanding overall safety score and driver behavior trends. Offers in-depth information on critical fleet metrics such as seat belt usage, backing up and more. Notifies fleet managers through text messages or emails about possible collisions or rule violations and sends advanced collision avoidance prompts. 
  • Driver Coaching: Track and avoid risky driver behavior in real time. Identify drivers who require training. Driver scorecard reports act as a base for gamification programs to recognize and encourage best-performing drivers. 
  • ELD Compliance: Streamlines DVIR inspection workflows, HOS and Driver identification and messaging. Maintains reminder logs for driver punch-in and out and real-time alerts for low HOS. Ensures IFTA compliance. 
  • EV Assessment: Offers EV suitability assessment through considerations like financial analysis to determine cost-savings potential, range assurance to assess performance in extreme weather conditions and environmental benefit evaluation. 
  • Electric Vehicle Fleets: Supports extensive EV model sets and provides custom reports such as fuel and energy usage, EV charging, charge assurance and map to optimize electric fleet performance. 
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  • Comprehensive Dashboard: Provides a centralized view of all operations, including fleet status, job schedules, and performance metrics.
  • Real-Time GPS Tracking: Monitors vehicle locations in real-time, ensuring efficient route management and timely deliveries.
  • Automated Dispatching: Streamlines the assignment of jobs to available vehicles, optimizing resource allocation and reducing idle time.
  • Customer Relationship Management (CRM): Integrates customer data, communication history, and service records to enhance client interactions and retention.
  • Inventory Management: Tracks inventory levels, usage, and restocking needs, ensuring that supplies are always available when needed.
  • Job Scheduling: Allows for the creation, modification, and tracking of job schedules, ensuring that all tasks are completed on time.
  • Billing and Invoicing: Automates the generation of invoices and tracks payments, simplifying the financial management process.
  • Mobile App Integration: Provides drivers and field workers with access to job details, navigation, and communication tools via their mobile devices.
  • Reporting and Analytics: Generates detailed reports on various aspects of the business, from fleet performance to customer satisfaction, aiding in data-driven decision-making.
  • Maintenance Scheduling: Keeps track of vehicle maintenance schedules and alerts managers when service is due, reducing downtime and extending vehicle life.
  • Customizable Workflows: Allows businesses to tailor the software to their specific operational needs, enhancing efficiency and productivity.
  • Integration with Third-Party Tools: Seamlessly connects with other software solutions such as accounting systems, enhancing overall business operations.
  • Secure Data Storage: Ensures that all business and customer data is stored securely, complying with industry standards and regulations.
  • Driver Performance Monitoring: Tracks driver behavior and performance, providing insights that can be used to improve safety and efficiency.
  • Customer Portal: Offers clients a self-service portal where they can view job statuses, invoices, and communicate with the service provider.
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Product Ranking

#2

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#56

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Analyst Rating Summary

77
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88
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Analyst Ratings for Functional Requirements Customize This Data Customize This Data

Geotab
SmartMoving
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Advanced Driver-Assistance Systems (ADAS) Compliance Driver Management Electric Vehicle (EV) Management Fleet Maintenance Fleet Management Fleet Or Asset Tracking And Routing Fleet Safety Fuel Management Mobile 51 100 88 100 70 90 100 70 100 77 0 25 50 75 100
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Analyst Ratings for Technical Requirements Customize This Data Customize This Data

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User Sentiment Summary

Great User Sentiment 47 reviews
Excellent User Sentiment 62 reviews
82%
of users recommend this product

Geotab has a 'great' User Satisfaction Rating of 82% when considering 47 user reviews from 3 recognized software review sites.

98%
of users recommend this product

SmartMoving has a 'excellent' User Satisfaction Rating of 98% when considering 62 user reviews from 2 recognized software review sites.

4.5 (10)
n/a
4.1 (18)
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4.91 (30)
3.9 (19)
4.9 (32)

Awards

SelectHub research analysts have evaluated Geotab and concluded it earns best-in-class honors for Electric Vehicle (EV) Management, Fleet or Asset Tracking and Routing and Fuel Management.

Electric Vehicle (EV) Management Award
Fleet or Asset Tracking and Routing Award
Fuel Management Award

SmartMoving stands above the rest by achieving an ‘Excellent’ rating as a User Favorite.

User Favorite Award

Synopsis of User Ratings and Reviews

Reporting: All reviews on this pro indicate that it offers robust reporting tools with customizable and informative reports that promote better decision making.
Tracking Capabilities: According to 100% of users who reviewed this pro, it offers several helpful features for tracking fuel consumption, location and vehicle maintenance schedules.
Mobile App: Most users who mentioned this pro said that the mobile app is helpful for accessing information, driver tracking and organizing vehicles.
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Centralized Operations: Users praise SmartMoving for its ability to consolidate various aspects of their business, such as scheduling, dispatching, and customer management, into a single platform.
Automation Capabilities: SmartMoving automates tasks like pricing and invoicing, freeing up time and reducing the risk of errors.
Improved Communication: The software includes features like text messaging that enhance communication with both customers and field staff.
Real-Time Tracking: SmartMoving provides real-time tracking of vehicles and crews, which can optimize dispatching and improve customer service.
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Challenging Navigation: The software can be challenging to navigate, especially during the initial learning phase, according to 85% of users.
Customer Support: According to more than 80% of users who reviewed this con, their customer support is slow to respond to calls and chat.
Map: About 100% of users who mentioned this con said that the map feature is clunky and hard-to-understand.
Lags: Approximately 75% of users said that the software lags sometimes and requires strong internet connectivity to function well.
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Occasional Bugs: Some users have reported experiencing occasional bugs within the software.
Learning Curve: New users may face a learning curve when getting accustomed to the software's features and interface.
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Geotab is a comprehensive solution that serves businesses of all sizes. According to user reviews, it provides customizable reports to facilitate planning and decision-making. Challenging navigation and slow technical assistance are some downsides of the product. The map feature appears clunky to users. It also lags, especially in weak network signals. The mobile app and tracking abilities are some noteworthy pros of the software.

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Is SmartMoving truly a "smart" move for businesses in the moving industry? User reviews from the past year suggest that it's a solid choice, particularly for small to medium-sized businesses. SmartMoving shines in its integration of CRM and fleet management, a feature users consistently praise for streamlining operations. One user emphasized the time-saving benefits, stating that "the amount of time we save alone is worth the cost," highlighting how SmartMoving's comprehensive approach leads to increased efficiency. However, some users pointed out a learning curve, indicating that new users might need some time to acclimate to the software. While generally positive, there are mentions of occasional bugs and pricing concerns related to text messaging. SmartMoving's key differentiator is its unified platform, which sets it apart from competitors that might offer separate solutions for CRM and fleet management. This integration is crucial for moving companies as it enables them to manage leads, schedule moves, track vehicles, and communicate with customers all within a single system. This centralization not only simplifies workflows but also reduces the risk of errors and miscommunication. Overall, SmartMoving appears to be a valuable tool for moving companies looking to enhance organization, efficiency, and customer satisfaction, particularly those transitioning from manual processes or disjointed systems.

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