Lytx vs Fleet Complete

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Our analysts compared Lytx vs Fleet Complete based on data from our 400+ point analysis of Fleet Management Software, user reviews and our own crowdsourced data from our free software selection platform.

Fleet Complete Software Tool

Product Basics

Lytx offers comprehensive and customizable modules for fuel management, DOT and ELD compliance, fleet management and tracking, risk detection and driver safety. It helps avoid unsafe driving practices, prevent collisions and check driver behaviors with the DriveCam Event recorder and video-based driver coaching. Users can track vehicles within the fleet via continuous GPS tracking. Its video telematics capabilities offer detailed insights to streamline operations and decision-making.
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Fleet Complete is a cloud-based solution that offers fleet, task, asset, safety and compliance, dispatch, delivery and field service management inclusions. Its additional offerings include ProServices, FirstNet Verified and OEM partnership advantages. It enables businesses of all sizes to identify idle vehicles and manage them through virtual reservations.

Users can track fleet locations, pull reports, facilitate resource utilization and improve business performance. It is available for iOS and Android users via a resource tracker app.
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Product Assistance

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24/7 Live Support
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Product Insights

  • Boost Productivity: Improve overall productivity with comprehensive monitoring of fuel consumption. It also tracks vehicle and driver behavior from any site. Make smart decisions through trend analysis and performance insights based on geofence triggers, miles, maintenance and fuel usage. 
  • Optimize Fleet Routing: Create the best routes using historical and current data about road, traffic and weather conditions anytime. In-depth insights, including trip history and driving behavior, help identify and eliminate unwanted patterns and achieve better results. 
  • Customer Experience: Enhance customer service and boost retention with accurate ETAs and live vehicle and driver location view. Accelerate deliveries by identifying and assigning vehicles closest to the service destination. 
  • Driver Safety: Detects and eliminates unsafe driving practices, including distracted driving, missed stops, not wearing a seatbelt, etc. Send prompt in-cab alerts to drivers. 
  • Vehicle Safety: Ensure fleet safety and helps recover stolen vehicles with live tracking and geofencing alerts, alerting administrators whenever fleets cross a geofenced location. 
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  • Boost Efficiency: Optimize routes and reduce fuel costs with automated route planning and data insights that promote informed decision-making. 
  • Enhance Safety: Promotes fleet and driver safety through live vehicle tracking and driver updates. 
  • Customer Satisfaction: Improve customer experience with ETAs, automated routing monitoring, order status alerts and prompt responses. 
  • Avoid Unforeseeable Issues: Maintain asset temperatures and prevent vehicle thefts with live operational status, temperature alerts and location of vehicles within the fleet. 
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  • Fleet Management: Identify drivers matched with the right vehicles through ID badge scanning. Access live stream videos to stay informed about vehicle locations and status in real time. Drivers can mark specific events for management to review later in case of mishappenings. Search video recordings using location and date filters. 
  • Fleet Tracking: Allows GPS-enabled real-time tracking along routes, drivers and vehicles. Access driver’s current location and videos based on the time frames, interest points or addresses from the map. Pinpoint incidents, verify services, track compliance and optimize claim responses. 
  • Fleet Dash Cams: Offers 360-degree view through high-quality video recordings, including rear, cargo, right, left, in-cab and outside view with night vision. Gain access to up to 100 hours of recorded video per device for video evidence. 
  • DOT Compliance: Ensures DOT and ELD compliance and improves CSA scores through automatic process management. Manage DVIRS and HOS. Analyze CSA and audit driver qualification data. 
  • Fleet Safety: Provides AI-powered risk detection with in-cab alerts, remote coaching, driver performance analysis and recognition tools. Includes customizable and end-to-end reporting features for detailed insights and better decision-making. 
  • Integration Network: Offers seamless integration with several tracking, scheduling, maintenance and risk management solutions such as Fleetio, Locus, ETruckbiz, Streamline, GEOTAB, Idelic and Beans. 
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  • Fleet Management: Enables fleet operators and administrators to manage operations from a single dashboard. Offers insights into productivity levels, fleet and driver behavior and other essential metrics. Provides instant vehicle crash alerts. 
  • Task Management: Offers a task tracker with tools for time management, activity tracking and self-assigning tasks. Streamlines vehicle inspections with DVIR and ensures ELD compliance and mechanic log off. 
  • Asset Management: Optimizes vehicle utilization and helps track and protect assets. Provides position reporting with GPS asset snapshots and temperature alerts and prevents vehicle and asset thefts. 
  • Safety and Compliance: Personal tracker ensures lone workers’ safety and security. Provides automatic reporting with sensor technology that monitors general activities, health status, movement and personnel location of those working in hazardous environments. Sends distress alerts for long periods of inactivity. 
  • Dispatch, Delivery and Field Service: Provides route optimization capabilities and improves customer service through ETA boards, digital information capture and automated order scheduling and management. 
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Product Ranking

#11

among all
Fleet Management Software

#37

among all
Fleet Management Software

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Analyst Rating Summary

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91
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Compliance
Compliance
Fleet or Asset Tracking and Routing
Fleet Management
Driver Management
Fuel Management

Analyst Ratings for Functional Requirements Customize This Data Customize This Data

Lytx
Fleet Complete
+ Add Product + Add Product
Advanced Driver-Assistance Systems (ADAS) Compliance Driver Management Electric Vehicle (EV) Management Fleet Maintenance Fleet Management Fleet Or Asset Tracking And Routing Fleet Safety Fuel Management Mobile 50 100 68 0 53 83 66 49 71 67 44 100 91 70 83 92 96 68 86 75 0 25 50 75 100
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Analyst Ratings for Technical Requirements Customize This Data Customize This Data

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100%
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13%
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User Sentiment Summary

Excellent User Sentiment 24 reviews
Good User Sentiment 529 reviews
93%
of users recommend this product

Lytx has a 'excellent' User Satisfaction Rating of 93% when considering 24 user reviews from 2 recognized software review sites.

78%
of users recommend this product

Fleet Complete has a 'good' User Satisfaction Rating of 78% when considering 529 user reviews from 4 recognized software review sites.

4.2 (3)
4.0 (2)
4.7 (21)
3.89 (267)
n/a
3.9 (259)
n/a
3.0 (1)

Awards

Lytx stands above the rest by achieving an ‘Excellent’ rating as a User Favorite.

User Favorite Award

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Synopsis of User Ratings and Reviews

Driver Safety: Lytx's DriveCam program helps improve driver safety by identifying risky driving behaviors like speeding or cell phone use, allowing for targeted coaching and improvement. This focus on safety can lead to reduced accidents and lower insurance premiums.
Fuel Efficiency: The system can monitor fuel consumption patterns and identify areas for improvement, such as excessive idling or inefficient routing. Optimizing fuel usage can lead to significant cost savings for fleets.
Fleet Tracking: Lytx provides real-time GPS tracking, allowing fleet managers to monitor vehicle locations, optimize routes, and improve dispatching efficiency. This enhanced visibility can lead to better customer service and reduced operational costs.
Compliance: Lytx assists with compliance with regulations like the ELD mandate by automatically recording Hours of Service (HOS) and providing tools for managing driver logs. This can help fleets avoid costly fines and penalties.
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Map Tracking Capabilities: According to most users who reviewed this pro, their map tracking feature for vehicles and assets is helpful at all times.
Installation: Most users who mentioned this pro said that the initial setup is quick and easy.
Technician History: The ability to track work history, status and location within their breadcrumbs feature is robust, according to all reviews that mention this aspect.
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Customer Support: Lytx's customer support has received negative feedback, with users reporting long wait times and unhelpful responses.
Camera Functionality: Issues with camera functionality, such as blurry footage or failure to capture events, have been reported by some users.
False Alerts: The system's AI can generate false alerts, leading to unnecessary distractions and frustration for drivers and fleet managers.
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Challenging Navigation: The software has a tricky user interface, according to most users' reviews that mentioned navigation.
Customer Support: According to more than 95% of users who reviewed this con, their customer assistance is slow and unreliable.
Hardware: About all users who mentioned this con said that their hardware devices are nonfunctional and can’t be customized as per user convenience.
Software Lags: Approximately 75% of users said that the software lags, especially for GPS tracking, reporting, ETAs and ELD.
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Lytx is a comprehensive fleet management platform that leverages video telematics, AI, and machine vision to enhance safety, boost productivity, and provide actionable insights for fleets of all sizes. Users consistently highlight Lytx's effectiveness in reducing accidents and incidents, with the platform's integration with repeat events playing a crucial role in identifying issues and improving driver accountability. The ability to capture video footage for real-time driver coaching and prevention of potentially dangerous situations is a major selling point. However, some users express concerns about the software's price and limited integration with other systems. Lytx distinguishes itself through its advanced machine vision and AI technology, capable of identifying over 60 risky driving behaviors both inside and outside the vehicle. This technology categorizes and delivers video as comprehensive insights, aiding in tracking and monitoring driver risk. Additionally, Lytx's 24/7 customer support and extensive feature set contribute to its strong reputation. While pricing transparency could be improved, the company's commitment to driver safety and collision prevention through features like real-time alerts and coaching tools is commendable. Lytx is best suited for businesses prioritizing safety and efficiency in their fleet operations. Its data-driven approach, coupled with AI-powered insights, empowers fleet managers to proactively address risks, improve driver behavior, and optimize routes for fuel savings. Industries such as trucking, waste management, transit, government, and distribution can particularly benefit from Lytx's comprehensive suite of tools.

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Based on the cloud, Fleet Complete serves businesses of all types and sizes. User feedback suggests that the software offers unreliable hardware devices, lags and is challenging to use. Support delays are another con highlighted in user reviews. However, it is great in terms of installation ease, map tracking and accessing technician history.

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