Home > Fleet Management Software > Nextraq > Nextraq vs Fleet Complete

Nextraq vs Fleet Complete

Last Updated: November 18th, 2024

Our analysts compared Nextraq vs Fleet Complete based on data from our 400+ point analysis of Fleet Management Software, user reviews and our own crowdsourced data from our free software selection platform.

Overview Pricing Benefits & Features Analyst Ratings Comparison Charts User Ratings Analyst Summary Screenshots

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Product Basics

NexTraq is a Michelin Group company that enables organizations to monitor fleet and driver activities, track fleets and mobile assets in real time, and keep up with vehicle maintenance schedules.

It facilitates driver safety, fleet visibility and productivity, mobile workforce management, maintenance and ELD compliance. Users can track, observe and analyze fleet fuel consumption, check precise ETAs and manage payroll administration. It offers cloud-based inclusions and dedicated support on Android and iOS devices.

Fleet Complete is a cloud-based solution that offers fleet, task, asset, safety and compliance, dispatch, delivery and field service management inclusions. Its additional offerings include ProServices, FirstNet Verified and OEM partnership advantages. It enables businesses of all sizes to identify idle vehicles and manage them through virtual reservations.

Users can track fleet locations, pull reports, facilitate resource utilization and improve business performance. It is available for iOS and Android users via a resource tracker app.

$22/Unit, Monthly

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$10 Monthly

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Tailored to your specific needs

Small

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Mac

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Chromebook

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Cloud

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Mobile

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Documentation

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24/7 Live Support

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Product Insights

Improve Driver Safety: Identify and eliminate unsafe driving practices with real-time tracking and dashcam features. Take prompt action and improve productivity by monitoring issues such as hard braking, speeding, and aggressive or distracted driving.
Enhance Training: Improve driver accountability with in-depth insights into driving style and events. Leverage safety scorecard data and online training courses customized to suit individual driver challenges.
Inform Decision-Making: Make smarter decisions with access to actionable insights and 30+ live alerts about vehicle and driver performance.
Protect Assets: Boost asset safety with geofencing alerts that send live updates whenever vehicles enter or exit geofenced areas. Prohibits authorized after-hour usage of company vehicles using preset trigger alerts.
Reduce Manual Work: Automate tedious and repetitive tasks using RODS, HOS, automated scheduling and maintenance logs, and DVIR. Automated workflows, reminders and alerts enable fleet administrators to focus on critical tasks and planning.

Boost Efficiency: Optimize routes and reduce fuel costs with automated route planning and data insights that promote informed decision-making.
Enhance Safety: Promotes fleet and driver safety through live vehicle tracking and driver updates.
Customer Satisfaction: Improve customer experience with ETAs, automated routing monitoring, order status alerts and prompt responses.
Avoid Unforeseeable Issues: Maintain asset temperatures and prevent vehicle thefts with live operational status, temperature alerts and location of vehicles within the fleet.

DashCam: Provides in-vehicle cameras that capture wide-angle HD videos with night vision support. Receive real-time accident alerts with GPS location and video recordings for fleet administrators and managers.
Distracted Driving: Eliminates driver distraction by declining access to emails, games, web browsers and texting apps on smartphones or tablets while driving.
Driver Behavior: Increases driver awareness by informing them via beeps while aggressively cornering, hard braking and speeding. Create safety scorecards based on several parameters to accordingly coach and reward behavior.

Fleet Management: Enables fleet operators and administrators to manage operations from a single dashboard. Offers insights into productivity levels, fleet and driver behavior and other essential metrics. Provides instant vehicle crash alerts.
Task Management: Offers a task tracker with tools for time management, activity tracking and self-assigning tasks. Streamlines vehicle inspections with DVIR and ensures ELD compliance and mechanic log off.
Asset Management: Optimizes vehicle utilization and helps track and protect assets. Provides position reporting with GPS asset snapshots and temperature alerts and prevents vehicle and asset thefts.
Safety and Compliance: Personal tracker ensures lone workers’ safety and security. Provides automatic reporting with sensor technology that monitors general activities, health status, movement and personnel location of those working in hazardous environments. Sends distress alerts for long periods of inactivity.
Dispatch, Delivery and Field Service: Provides route optimization capabilities and improves customer service through ETA boards, digital information capture and automated order scheduling and management.

Product Ranking

#12

among all
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#37

among all
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Analyst Rating Summary

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User Sentiment Summary

74%

of users recommend this product

Nextraq has a 'good' User Satisfaction Rating of 74% when considering 95 user reviews from 4 recognized software review sites.

78%

of users recommend this product

Fleet Complete has a 'good' User Satisfaction Rating of 78% when considering 529 user reviews from 4 recognized software review sites.

4.7 (4)

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4.8 (4)

4.0 (2)

3.64 (44)

3.89 (267)

3.6 (43)

3.9 (259)

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3.0 (1)

Synopsis of User Ratings and Reviews

User Friendly: More than 85% of user reviews indicate that its dashboard is intuitive and easy-to-use for most functionalities.

Reporting Tools: Approximately 90% of users who reviewed reporting mentioned that it provides insightful, easy-to-read and visually interactive reports.

GPS Tracking: The software lets fleet administrators monitor and track their vehicles and drivers from multiple locations, which is a plus according to 85% of users.

Customizable: Almost all users who reviewed customization suggest that the software offers several options for fleet tracking, reporting and asset maintenance.

Map Tracking Capabilities: According to most users who reviewed this pro, their map tracking feature for vehicles and assets is helpful at all times.

Installation: Most users who mentioned this pro said that the initial setup is quick and easy.

Technician History: The ability to track work history, status and location within their breadcrumbs feature is robust, according to all reviews that mention this aspect.

Customer Support: The customer assistance team provides unhelpful and slow resolutions, according to more than 75% of users.

Challenging Navigation: The software has a tricky user interface, according to most users' reviews that mentioned navigation.

Customer Support: According to more than 95% of users who reviewed this con, their customer assistance is slow and unreliable.

Hardware: About all users who mentioned this con said that their hardware devices are nonfunctional and can’t be customized as per user convenience.

Software Lags: Approximately 75% of users said that the software lags, especially for GPS tracking, reporting, ETAs and ELD.

Nextraq is a comprehensive, cloud-based system that covers all aspects of fleet management. Its easy-to-use interface, simple navigation and useful features are some noteworthy offerings. Reporting, GPS tracking and customizability are valuable pros mentioned in user reviews. However, their customer support is lacking and needs improvement. All in all, it’s a good solution for those looking for vehicle and asset tracking tools for commercial fleets.

Based on the cloud, Fleet Complete serves businesses of all types and sizes. User feedback suggests that the software offers unreliable hardware devices, lags and is challenging to use. Support delays are another con highlighted in user reviews. However, it is great in terms of installation ease, map tracking and accessing technician history.

Screenshots

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FAQ

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