FleetLocate vs SmartMoving

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Our analysts compared FleetLocate vs SmartMoving based on data from our 400+ point analysis of Fleet Management Software, user reviews and our own crowdsourced data from our free software selection platform.

FleetLocate Software Tool

Product Basics

A product of Spireon, FleetLocate streamlines fleet operations, boosts sales and service retention and ensures vehicle safety. It facilitates GPS auto-tracking, lot management, stolen vehicle recovery, trailer management and ELD/HOS compliance, including modules that reduce delinquencies and impound lot costs. It offers dedicated and customized inclusions for small and medium-sized businesses. Users can view, monitor and manage fleet operations from the web and mobile devices.
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SmartMoving is a moderately priced software solution designed for small to medium-sized moving companies seeking streamlined operations and enhanced profitability. This online platform offers a comprehensive suite of tools, including CRM, fleet management, dispatching, billing, and customer communication features, all within a single interface.

Key benefits for users include automated processes, improved customer satisfaction through efficient communication, and real-time visibility of operations. Popular features encompass lead management, storage management, and claims management. Users appreciate its ease of implementation and responsive customer support.

Starting at $399, SmartMoving's pricing might vary based on specific requirements. For a tailored pricing quote, it is recommended to contact SelectHub directly.

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Mobile
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Mobile

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24/7 Live Support
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24/7 Live Support

Product Insights

  • Enhanced Efficiency: FleetLocate optimizes routes and schedules, reducing unnecessary mileage and ensuring drivers complete more tasks in less time. This streamlined operation leads to significant fuel savings and increased productivity.
  • Improved Safety: By monitoring driver behavior, FleetLocate identifies risky practices such as speeding or harsh braking, allowing for targeted training that enhances overall fleet safety and reduces the likelihood of accidents.
  • Cost Reduction: Through detailed tracking of vehicle health, FleetLocate helps prevent costly breakdowns and extends the lifespan of your fleet with timely maintenance alerts, ultimately saving on repair costs and downtime.
  • Regulatory Compliance: FleetLocate assists in maintaining compliance with government regulations by automating the recording of Hours of Service (HOS) and ensuring vehicles meet emission standards, thus avoiding fines and penalties.
  • Asset Security: With real-time GPS tracking, FleetLocate provides immediate alerts on unauthorized vehicle use or deviations from planned routes, enhancing the security of your vehicles and cargo against theft or misuse.
  • Customer Satisfaction: By ensuring timely deliveries and providing accurate ETAs, FleetLocate helps improve service reliability, boosting customer satisfaction and fostering loyalty.
  • Data-Driven Decisions: Offering comprehensive reports and analytics, FleetLocate equips managers with actionable insights into fleet performance, fuel usage, and driver productivity, supporting informed decision-making.
  • Environmental Responsibility: By optimizing routes and reducing idle times, FleetLocate contributes to lower fuel consumption and emissions, helping your company advance its sustainability goals.
  • Scalability: Whether you're managing a small fleet or hundreds of vehicles, FleetLocate's flexible platform scales to meet your business's evolving needs without compromising performance or usability.
  • Enhanced Communication: FleetLocate facilitates seamless communication between drivers and dispatchers, ensuring that critical information is shared in real-time, which helps in addressing issues promptly and keeping operations smooth.
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  • Improved Efficiency: Streamline operations by automating routine tasks, allowing your team to focus on higher-value activities.
  • Enhanced Customer Relationships: Utilize CRM features to track customer interactions and preferences, leading to more personalized service and higher satisfaction rates.
  • Optimized Fleet Utilization: Monitor and manage your fleet in real-time, reducing downtime and ensuring vehicles are used to their full potential.
  • Data-Driven Decisions: Access comprehensive analytics and reports to make informed decisions that drive business growth and operational improvements.
  • Cost Savings: Reduce operational costs through better resource allocation and minimized manual errors, leading to increased profitability.
  • Scalability: Easily scale your operations as your business grows, without the need for significant additional investment in new systems.
  • Compliance Management: Stay compliant with industry regulations by maintaining accurate records and automating compliance-related tasks.
  • Enhanced Communication: Improve internal and external communication with integrated messaging and notification systems, ensuring everyone is on the same page.
  • Increased Accountability: Track task assignments and completions, fostering a culture of accountability and transparency within your team.
  • Customer Retention: Leverage CRM insights to proactively address customer needs and concerns, boosting loyalty and repeat business.
  • Time Management: Efficiently schedule and dispatch tasks, reducing idle time and ensuring timely service delivery.
  • Resource Optimization: Allocate resources more effectively by understanding demand patterns and adjusting accordingly.
  • Reduced Paperwork: Digitize records and workflows, minimizing the need for physical paperwork and reducing the risk of lost or misplaced documents.
  • Real-Time Updates: Provide your team with real-time updates on job statuses and fleet locations, enhancing coordination and responsiveness.
  • Customer Insights: Gain deeper insights into customer behavior and preferences, enabling more targeted marketing and service strategies.
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  • Fleet Tracking: Offers 360-degree visibility into drivers, fleets and assets. Access actionable insights, reports, scorecards, locations and analytics and receive real-time alerts. 
  • DashCam: Provides an HD front and integrated in-vehicle facing camera with night-vision support. Streams events, live videos and driver behavior reports and analytics in the cloud. 
  • Compliance: Enables integrated HOS compliance for heavy and light-duty vehicles. Monitor driver hours and check-ins and outs. Receive real-time updates before potential violations and scheduled vehicle inspections. Streamline and manage DVIR and HOS reporting on any device, including tablets, smartphones and laptops. 
  • GM OnStar: Installed and embedded hardware provides live telematics data for equipment and fleet visibility. Triggers alerts for tire pressure, oil, engine, fuel level and battery status. Offers a door lock and unlock feature. Defrosts and regulates vehicle’s temperature on remote start. 
  • Ford Data Capabilities: Track driver progress and productivity, improve driving behavior and track vehicles in real time. Includes Ford and other assets, including trailers and equipment. Geofence landmarks and view breadcrumb trails. Notifies administrators about idle time, maximum duration, speed, hard acceleration and braking to facilitate training. 
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  • Comprehensive Dashboard: Provides a centralized view of all operations, including fleet status, job schedules, and performance metrics.
  • Real-Time GPS Tracking: Monitors vehicle locations in real-time, ensuring efficient route management and timely deliveries.
  • Automated Dispatching: Streamlines the assignment of jobs to available vehicles, optimizing resource allocation and reducing idle time.
  • Customer Relationship Management (CRM): Integrates customer data, communication history, and service records to enhance client interactions and retention.
  • Inventory Management: Tracks inventory levels, usage, and restocking needs, ensuring that supplies are always available when needed.
  • Job Scheduling: Allows for the creation, modification, and tracking of job schedules, ensuring that all tasks are completed on time.
  • Billing and Invoicing: Automates the generation of invoices and tracks payments, simplifying the financial management process.
  • Mobile App Integration: Provides drivers and field workers with access to job details, navigation, and communication tools via their mobile devices.
  • Reporting and Analytics: Generates detailed reports on various aspects of the business, from fleet performance to customer satisfaction, aiding in data-driven decision-making.
  • Maintenance Scheduling: Keeps track of vehicle maintenance schedules and alerts managers when service is due, reducing downtime and extending vehicle life.
  • Customizable Workflows: Allows businesses to tailor the software to their specific operational needs, enhancing efficiency and productivity.
  • Integration with Third-Party Tools: Seamlessly connects with other software solutions such as accounting systems, enhancing overall business operations.
  • Secure Data Storage: Ensures that all business and customer data is stored securely, complying with industry standards and regulations.
  • Driver Performance Monitoring: Tracks driver behavior and performance, providing insights that can be used to improve safety and efficiency.
  • Customer Portal: Offers clients a self-service portal where they can view job statuses, invoices, and communicate with the service provider.
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Product Ranking

#58

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#56

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Fleet Management Software

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User Sentiment Summary

Great User Sentiment 47 reviews
Excellent User Sentiment 62 reviews
86%
of users recommend this product

FleetLocate has a 'great' User Satisfaction Rating of 86% when considering 47 user reviews from 3 recognized software review sites.

98%
of users recommend this product

SmartMoving has a 'excellent' User Satisfaction Rating of 98% when considering 62 user reviews from 2 recognized software review sites.

5.0 (1)
n/a
4.26 (23)
4.91 (30)
4.3 (23)
4.9 (32)

Awards

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SmartMoving stands above the rest by achieving an ‘Excellent’ rating as a User Favorite.

User Favorite Award

Synopsis of User Ratings and Reviews

Real-Time Visibility: Users appreciate knowing where their vehicles are at any given time, which helps with dispatching and response times.
Improved Safety: Features like speed monitoring and alerts contribute to safer driving practices.
Simplified Maintenance: The platform helps track vehicle health, allowing for proactive maintenance and potentially reducing downtime.
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Centralized Operations: Users praise SmartMoving for its ability to consolidate various aspects of their business, such as scheduling, dispatching, and customer management, into a single platform.
Automation Capabilities: SmartMoving automates tasks like pricing and invoicing, freeing up time and reducing the risk of errors.
Improved Communication: The software includes features like text messaging that enhance communication with both customers and field staff.
Real-Time Tracking: SmartMoving provides real-time tracking of vehicles and crews, which can optimize dispatching and improve customer service.
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Unreliable ELD Integration: Users have reported frequent connectivity issues with FleetLocate's Electronic Logging Device (ELD) integration, leading to inaccurate logs and potential compliance violations.
Limited Customer Support: There are numerous complaints regarding the lack of responsiveness and availability of FleetLocate's customer support team, leaving users frustrated and without timely assistance when facing technical difficulties.
Inaccurate GPS Tracking: Some users have experienced inconsistencies and inaccuracies with FleetLocate's GPS tracking, resulting in delayed updates and difficulties in pinpointing vehicle locations in real-time.
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Occasional Bugs: Some users have reported experiencing occasional bugs within the software.
Learning Curve: New users may face a learning curve when getting accustomed to the software's features and interface.
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One user praised FleetLocate's asset tracking feature, highlighting its impressive three-second update frequency. This rapid refresh rate empowers dispatchers to provide real-time guidance to drivers, even directing them block by block. This granular level of location tracking sets FleetLocate apart from competitors and proves invaluable for businesses requiring precise and timely vehicle location data. Users also appreciate FleetLocate's ability to track driver behavior, such as speeding and off-route miles, which directly translates into fuel savings and reduced overhead costs. However, some users expressed a desire for improved customer service and more frequent software updates. Overall, FleetLocate is best suited for businesses seeking a cost-effective solution for real-time vehicle tracking and driver behavior monitoring, particularly those operating mixed fleets ranging from small pickups to semi-trucks and trailers. Its strengths lie in its granular tracking capabilities and fuel-saving potential, making it a valuable tool for optimizing fleet operations and maximizing efficiency.

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Is SmartMoving truly a "smart" move for businesses in the moving industry? User reviews from the past year suggest that it's a solid choice, particularly for small to medium-sized businesses. SmartMoving shines in its integration of CRM and fleet management, a feature users consistently praise for streamlining operations. One user emphasized the time-saving benefits, stating that "the amount of time we save alone is worth the cost," highlighting how SmartMoving's comprehensive approach leads to increased efficiency. However, some users pointed out a learning curve, indicating that new users might need some time to acclimate to the software. While generally positive, there are mentions of occasional bugs and pricing concerns related to text messaging. SmartMoving's key differentiator is its unified platform, which sets it apart from competitors that might offer separate solutions for CRM and fleet management. This integration is crucial for moving companies as it enables them to manage leads, schedule moves, track vehicles, and communicate with customers all within a single system. This centralization not only simplifies workflows but also reduces the risk of errors and miscommunication. Overall, SmartMoving appears to be a valuable tool for moving companies looking to enhance organization, efficiency, and customer satisfaction, particularly those transitioning from manual processes or disjointed systems.

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