SmartMoving vs Momentum

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Our analysts compared SmartMoving vs Momentum based on data from our 400+ point analysis of Fleet Management Software, user reviews and our own crowdsourced data from our free software selection platform.

Momentum Software Tool

Product Basics

SmartMoving is a moderately priced software solution designed for small to medium-sized moving companies seeking streamlined operations and enhanced profitability. This online platform offers a comprehensive suite of tools, including CRM, fleet management, dispatching, billing, and customer communication features, all within a single interface.

Key benefits for users include automated processes, improved customer satisfaction through efficient communication, and real-time visibility of operations. Popular features encompass lead management, storage management, and claims management. Users appreciate its ease of implementation and responsive customer support.

Starting at $399, SmartMoving's pricing might vary based on specific requirements. For a tailored pricing quote, it is recommended to contact SelectHub directly.

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Momentum offers tools to optimize fleet and equipment management. It provides purpose-built and flexible offerings to small businesses. Its real-time reporting and individual asset monitoring help its users stay in control of their fleet.

Modules like geofencing and fuel management allow the user to manage individual assets at a granular level. The vendor offers a free demo or test gear for users to try before they buy. If any doubts persist, they can return it with no questions asked.
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$399 Monthly
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Tailored to your specific needs
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Tailored to your specific needs
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Product Assistance

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Product Insights

  • Improved Efficiency: Streamline operations by automating routine tasks, allowing your team to focus on higher-value activities.
  • Enhanced Customer Relationships: Utilize CRM features to track customer interactions and preferences, leading to more personalized service and higher satisfaction rates.
  • Optimized Fleet Utilization: Monitor and manage your fleet in real-time, reducing downtime and ensuring vehicles are used to their full potential.
  • Data-Driven Decisions: Access comprehensive analytics and reports to make informed decisions that drive business growth and operational improvements.
  • Cost Savings: Reduce operational costs through better resource allocation and minimized manual errors, leading to increased profitability.
  • Scalability: Easily scale your operations as your business grows, without the need for significant additional investment in new systems.
  • Compliance Management: Stay compliant with industry regulations by maintaining accurate records and automating compliance-related tasks.
  • Enhanced Communication: Improve internal and external communication with integrated messaging and notification systems, ensuring everyone is on the same page.
  • Increased Accountability: Track task assignments and completions, fostering a culture of accountability and transparency within your team.
  • Customer Retention: Leverage CRM insights to proactively address customer needs and concerns, boosting loyalty and repeat business.
  • Time Management: Efficiently schedule and dispatch tasks, reducing idle time and ensuring timely service delivery.
  • Resource Optimization: Allocate resources more effectively by understanding demand patterns and adjusting accordingly.
  • Reduced Paperwork: Digitize records and workflows, minimizing the need for physical paperwork and reducing the risk of lost or misplaced documents.
  • Real-Time Updates: Provide your team with real-time updates on job statuses and fleet locations, enhancing coordination and responsiveness.
  • Customer Insights: Gain deeper insights into customer behavior and preferences, enabling more targeted marketing and service strategies.
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  • Take Free Demo or Test Gear: Take a free demo or order a free GPS telematics device to take test drives and check if the software aligns with required business goals.  
  • Monitor Individual Assets: Use GPS telematics to track maintenance and operating performance before issues arise. Keep track of fuel levels and compare to the miles traveled. Set up monitors to track geolocation exit/entry and receive low battery, speed and disconnection alerts. 
  • Reduce Operating Costs: Track fuel consumption, manage off-duty usage and reduce idle miles to reduce overall operating costs. 
  • Improve Driver Safety: Set alerts for vehicles exceeding defined speed limits. Monitor trucks pulling trailers to ensure safe driving. 
  • Enhance Customer Experience: Deliver technicians to job sites on schedule, and set alerts to know their arrival time. Automate texts and emails to customers enabling them to see when a service vehicle arrives on the job site. 
  • Create Efficient Plans: Manage multiple vehicles in multiple locations. Assign the right tasks to the right tech and drivers. 
  • Access Fleet Data: Leverage web-based services to gain control and track all fleet data by accessing the fleet portal without the need to download or install any apps. 
  • Streamline Hardware: Plug in the telematics device in the vehicle’s diagnostic port and autoload vehicle info with minimal typing. 
  • Optimize Installation: Enjoy a no wiring installation the plug-in connectors. Automatically set up vehicles in the dashboard after plug-in and ignition using the auto-load feature.  
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  • Comprehensive Dashboard: Provides a centralized view of all operations, including fleet status, job schedules, and performance metrics.
  • Real-Time GPS Tracking: Monitors vehicle locations in real-time, ensuring efficient route management and timely deliveries.
  • Automated Dispatching: Streamlines the assignment of jobs to available vehicles, optimizing resource allocation and reducing idle time.
  • Customer Relationship Management (CRM): Integrates customer data, communication history, and service records to enhance client interactions and retention.
  • Inventory Management: Tracks inventory levels, usage, and restocking needs, ensuring that supplies are always available when needed.
  • Job Scheduling: Allows for the creation, modification, and tracking of job schedules, ensuring that all tasks are completed on time.
  • Billing and Invoicing: Automates the generation of invoices and tracks payments, simplifying the financial management process.
  • Mobile App Integration: Provides drivers and field workers with access to job details, navigation, and communication tools via their mobile devices.
  • Reporting and Analytics: Generates detailed reports on various aspects of the business, from fleet performance to customer satisfaction, aiding in data-driven decision-making.
  • Maintenance Scheduling: Keeps track of vehicle maintenance schedules and alerts managers when service is due, reducing downtime and extending vehicle life.
  • Customizable Workflows: Allows businesses to tailor the software to their specific operational needs, enhancing efficiency and productivity.
  • Integration with Third-Party Tools: Seamlessly connects with other software solutions such as accounting systems, enhancing overall business operations.
  • Secure Data Storage: Ensures that all business and customer data is stored securely, complying with industry standards and regulations.
  • Driver Performance Monitoring: Tracks driver behavior and performance, providing insights that can be used to improve safety and efficiency.
  • Customer Portal: Offers clients a self-service portal where they can view job statuses, invoices, and communicate with the service provider.
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  • Real-Time Reporting: Keep a closer eye on drivers. Set up text, email or in-app notifications if a vehicle is idle for too long. Download trips and mileage reports into CSV or Excel files to gain deeper insights. 
  • Robust API: Leverage GPS telematics devices to provision, manage and update information over the cloud. Gain access to device data and build telematics into applications using the well-documented API. 
  • Military Grade Security: High-security standards guarantee data security. Enable one-to-one communication, end-to-end encryption and compression for safe data exchange. 
  • Live Tracking: Receive detailed insights and live tracking data for fleet vehicles. See trucks as pins on the map, distance from the site, deviation from the trip and weather reports at the vehicle’s location. 
  • Automated Alerts: Set up and receive automatic text or email alerts to check engine OBD and maintenance issues. Set speed alerts and get a notification in case a driver exceeds it. 
  • Advanced Technology: Get better connectivity at a lower cost and power consumption with LTE Cat-M, resulting in less battery usage. 
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Product Ranking

#56

among all
Fleet Management Software

#116

among all
Fleet Management Software

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Analyst Rating Summary

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Analyst Ratings for Functional Requirements Customize This Data Customize This Data

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Advanced Driver-Assistance Systems (ADAS) Compliance Driver Management Electric Vehicle (EV) Management Fleet Maintenance Fleet Management Fleet Or Asset Tracking And Routing Fleet Safety Fuel Management Mobile 26 46 56 0 48 70 87 37 54 33 0 25 50 75 100
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User Sentiment Summary

Excellent User Sentiment 62 reviews
Great User Sentiment 50 reviews
98%
of users recommend this product

SmartMoving has a 'excellent' User Satisfaction Rating of 98% when considering 62 user reviews from 2 recognized software review sites.

89%
of users recommend this product

Momentum has a 'great' User Satisfaction Rating of 89% when considering 50 user reviews from 2 recognized software review sites.

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4.3 (38)
4.91 (30)
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4.9 (32)
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Awards

SmartMoving stands above the rest by achieving an ‘Excellent’ rating as a User Favorite.

User Favorite Award

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Synopsis of User Ratings and Reviews

Centralized Operations: Users praise SmartMoving for its ability to consolidate various aspects of their business, such as scheduling, dispatching, and customer management, into a single platform.
Automation Capabilities: SmartMoving automates tasks like pricing and invoicing, freeing up time and reducing the risk of errors.
Improved Communication: The software includes features like text messaging that enhance communication with both customers and field staff.
Real-Time Tracking: SmartMoving provides real-time tracking of vehicles and crews, which can optimize dispatching and improve customer service.
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Improved Driver Safety: Users appreciate the driver behavior monitoring features, such as harsh braking alerts, which can help improve overall fleet safety.
Real-Time Vehicle Tracking: The ability to see the location of all vehicles in real-time is a major plus for fleet managers, as it allows for better coordination and response times.
Streamlined Maintenance: Momentum helps users stay on top of vehicle maintenance with features like automated reminders and service history tracking, leading to reduced downtime and repair costs.
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Occasional Bugs: Some users have reported experiencing occasional bugs within the software.
Learning Curve: New users may face a learning curve when getting accustomed to the software's features and interface.
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Limited Customization: Users have expressed frustration over the inflexibility of Momentum's settings, particularly when it comes to tailoring the platform to their specific fleet needs. For example, some users have reported difficulties in configuring custom alerts for events like speeding or unauthorized vehicle usage.
Mobile App Functionality: Feedback suggests the mobile app's performance is sometimes unreliable. Users have mentioned experiencing glitches and occasional crashes, impacting their ability to monitor their fleet effectively while on the go.
Customer Support Response Times: A recurring concern from users is the timeliness of customer support. Some have reported delays in getting issues resolved, leading to prolonged downtime and frustration.
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Is SmartMoving truly a "smart" move for businesses in the moving industry? User reviews from the past year suggest that it's a solid choice, particularly for small to medium-sized businesses. SmartMoving shines in its integration of CRM and fleet management, a feature users consistently praise for streamlining operations. One user emphasized the time-saving benefits, stating that "the amount of time we save alone is worth the cost," highlighting how SmartMoving's comprehensive approach leads to increased efficiency. However, some users pointed out a learning curve, indicating that new users might need some time to acclimate to the software. While generally positive, there are mentions of occasional bugs and pricing concerns related to text messaging. SmartMoving's key differentiator is its unified platform, which sets it apart from competitors that might offer separate solutions for CRM and fleet management. This integration is crucial for moving companies as it enables them to manage leads, schedule moves, track vehicles, and communicate with customers all within a single system. This centralization not only simplifies workflows but also reduces the risk of errors and miscommunication. Overall, SmartMoving appears to be a valuable tool for moving companies looking to enhance organization, efficiency, and customer satisfaction, particularly those transitioning from manual processes or disjointed systems.

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Is Momentum the driving force behind your fleet's success? Users praise Momentum for its user-friendly interface and granular control over individual assets, allowing them to set up monitors for geolocation, battery levels, speed, and disconnections. This hands-on approach is particularly valuable for businesses that require real-time visibility and proactive management of their assets. For example, users highlight the ability to track fuel consumption and manage off-duty usage as key differentiators that contribute to reduced operating costs. However, some users express concerns about the software's limited third-party integrations, which can hinder seamless workflow with existing systems. Momentum seems best suited for small to medium-sized businesses with a strong focus on operational efficiency and cost reduction. Its intuitive design and comprehensive asset management features empower these businesses to optimize their fleet performance without the complexity of enterprise-grade solutions. However, larger enterprises with intricate workflows and a need for extensive integrations might find Momentum's capabilities limiting.

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