Teletrac Navman vs Fleet Complete

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Our analysts compared Teletrac Navman vs Fleet Complete based on data from our 400+ point analysis of Fleet Management Software, user reviews and our own crowdsourced data from our free software selection platform.

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Product Basics

A SaaS provider, Teletrac Navman offers location-based solutions for mobile asset management. Its role and industry-based dedicated inclusions offer end-to-end visibility into fleet and driver performance and ensure compliance and driver safety. Users can access data and manage assets, equipment and fleets from a single dashboard. Its modules include digital fleet maintenance, asset tracking, electronic logging devices, multi-camera and TN360.
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Fleet Complete is a cloud-based solution that offers fleet, task, asset, safety and compliance, dispatch, delivery and field service management inclusions. Its additional offerings include ProServices, FirstNet Verified and OEM partnership advantages. It enables businesses of all sizes to identify idle vehicles and manage them through virtual reservations.

Users can track fleet locations, pull reports, facilitate resource utilization and improve business performance. It is available for iOS and Android users via a resource tracker app.
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$25/Vehicle, Monthly
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Tailored to your specific needs
$10 Monthly
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Tailored to your specific needs
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Windows
Mac
Linux
Android
Chromebook
Windows
Mac
Linux
Android
Chromebook
Cloud
On-Premise
Mobile
Cloud
On-Premise
Mobile

Product Assistance

Documentation
In Person
Live Online
Videos
Webinars
Documentation
In Person
Live Online
Videos
Webinars
Email
Phone
Chat
FAQ
Forum
Knowledge Base
24/7 Live Support
Email
Phone
Chat
FAQ
Forum
Knowledge Base
24/7 Live Support

Product Insights

  • Enhanced Efficiency: Teletrac Navman streamlines operations by automating task assignments and route planning, leading to a more efficient use of resources and time.
  • Cost Reduction: By optimizing routes and monitoring vehicle health, the software helps reduce fuel consumption and maintenance costs, directly impacting the bottom line.
  • Improved Safety: Features like driver behavior monitoring and real-time alerts for speeding or harsh driving contribute to a safer fleet, reducing the likelihood of accidents and associated costs.
  • Regulatory Compliance: The software simplifies compliance with transportation regulations through features like electronic logging devices (ELD) for hours of service (HOS) tracking, helping avoid costly fines.
  • Real-Time Visibility: Teletrac Navman provides live tracking of vehicles, giving businesses instant access to their fleet's location and status, enhancing decision-making and customer service.
  • Data-Driven Decisions: With access to comprehensive reports and analytics, managers can make informed decisions to improve fleet performance and operational efficiency.
  • Asset Management: The software enables better management of vehicles and equipment, from tracking usage and performance to scheduling maintenance, ensuring optimal asset utilization.
  • Enhanced Customer Satisfaction: Improved reliability and efficiency in operations can lead to faster delivery times and better service, enhancing customer satisfaction and loyalty.
  • Environmental Benefits: By optimizing routes and reducing idle times, Teletrac Navman helps lower carbon emissions, contributing to a company’s sustainability goals.
  • Scalability: The software is designed to grow with your business, easily adapting to increased fleet sizes or changes in operational needs without significant additional investment.
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  • Boost Efficiency: Optimize routes and reduce fuel costs with automated route planning and data insights that promote informed decision-making. 
  • Enhance Safety: Promotes fleet and driver safety through live vehicle tracking and driver updates. 
  • Customer Satisfaction: Improve customer experience with ETAs, automated routing monitoring, order status alerts and prompt responses. 
  • Avoid Unforeseeable Issues: Maintain asset temperatures and prevent vehicle thefts with live operational status, temperature alerts and location of vehicles within the fleet. 
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  • Equipment Maintenance: 
    • Automated Maintenance: Automate maintenance routines using inspection reports, real-time equipment diagnostics and custom scheduling capabilities. 
    • Diagnostics: Fleet managers get real-time diagnostic alerts for equipment maintenance and failures. Store and manage all asset records in a single system. 
    • Data Management: Electronically captures maintenance data, including crucial milestones and updates. Access charts with inspections, fault codes and telemetry insights. 
  • Vehicle Tracking Systems: 
    • Real-Time Location: Get a drone view of fleets with pinpointed geographical locations of vehicles. Monitor real-time locations and measure fleet activity from any site. Get notifications on vehicles leaving a geofenced area or during unauthorized usage. 
    • Vehicle Activity Log: Access historical records of vehicle activity and individual driver behavior in a few clicks. Offers in-depth insights into fuel usage, idling, harsh braking, tailgating and overspeeding. 
    • Dispatch and Routing: Manage and dispatch job sheets and track work progress for individual jobs and drivers. Executes turn-by-turn routing and automates client communication with live email and text updates. Capture and save photos and e-signatures as proof of delivery. 
    • Maintenance Planning: Schedule regular maintenance alerts. Identify and execute pre and post-dispatch vehicle inspections. Measures vehicle maintenance expenses. 
    • Integrated Cameras: Offers real-time driver coaching with integrated in-cab warnings. Receive tailgating, overspeeding and seatbelt alerts. Provides video footage of up to four cameras. 
    • Business Insights: Provides natural language processing search, customizable dashboards and reports. Access interactive charts to draw business insights. 
  • Vehicle Tracking Devices: Offers several hardware device options, including solar and battery-powered, self-installed and hardwired. 
  • Inspection Reports: Drivers can complete and share daily fleet inspection reports using an in-vehicle tablet in real time. 
  • ELD: Captures information about vehicle and motor carrier ID, date, time, location, distance traveled, yard moves and engine diagnostic reports. Records and shares driver data, including check-ins and outs, HOS, personal usage and daily record certificates. 
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  • Fleet Management: Enables fleet operators and administrators to manage operations from a single dashboard. Offers insights into productivity levels, fleet and driver behavior and other essential metrics. Provides instant vehicle crash alerts. 
  • Task Management: Offers a task tracker with tools for time management, activity tracking and self-assigning tasks. Streamlines vehicle inspections with DVIR and ensures ELD compliance and mechanic log off. 
  • Asset Management: Optimizes vehicle utilization and helps track and protect assets. Provides position reporting with GPS asset snapshots and temperature alerts and prevents vehicle and asset thefts. 
  • Safety and Compliance: Personal tracker ensures lone workers’ safety and security. Provides automatic reporting with sensor technology that monitors general activities, health status, movement and personnel location of those working in hazardous environments. Sends distress alerts for long periods of inactivity. 
  • Dispatch, Delivery and Field Service: Provides route optimization capabilities and improves customer service through ETA boards, digital information capture and automated order scheduling and management. 
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Product Ranking

#25

among all
Fleet Management Software

#37

among all
Fleet Management Software

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Analyst Rating Summary

74
74
50
44
100
100
75
91
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Compliance
Fleet Management
Fleet or Asset Tracking and Routing
Fleet Maintenance
Compliance
Fleet or Asset Tracking and Routing
Fleet Management
Driver Management
Fuel Management

Analyst Ratings for Functional Requirements Customize This Data Customize This Data

Teletrac Navman
Fleet Complete
+ Add Product + Add Product
Advanced Driver-Assistance Systems (ADAS) Compliance Driver Management Electric Vehicle (EV) Management Fleet Maintenance Fleet Management Fleet Or Asset Tracking And Routing Fleet Safety Fuel Management Mobile 50 100 75 23 89 100 90 83 74 83 44 100 91 70 83 92 96 68 86 75 0 25 50 75 100
29%
36%
35%
20%
27%
53%
100%
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67%
17%
16%
83%
17%
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100%
75%
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25%
83%
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17%
83%
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17%
100%
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88%
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12%
86%
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14%
100%
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67%
17%
16%
50%
33%
17%
60%
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40%
75%
25%
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83%
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17%
67%
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33%

Analyst Ratings for Technical Requirements Customize This Data Customize This Data

0%
0%
100%
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100%
13%
63%
24%
13%
75%
12%

User Sentiment Summary

Poor User Sentiment 41 reviews
Good User Sentiment 529 reviews
56%
of users recommend this product

Teletrac Navman has a 'poor' User Satisfaction Rating of 56% when considering 41 user reviews from 1 recognized software review sites.

78%
of users recommend this product

Fleet Complete has a 'good' User Satisfaction Rating of 78% when considering 529 user reviews from 4 recognized software review sites.

n/a
4.0 (2)
2.81 (41)
3.89 (267)
n/a
3.9 (259)
n/a
3.0 (1)

Awards

SelectHub research analysts have evaluated Teletrac Navman and concluded it earns best-in-class honors for Fleet Management.

Fleet Management Award

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Synopsis of User Ratings and Reviews

Real-Time Tracking: Users appreciate the ability to monitor their fleet in real-time, enhancing route efficiency and ensuring timely deliveries.
Driver Safety Features: The platform's focus on driver safety, including speed alerts and driving behavior monitoring, is highly valued for promoting safer driving practices.
Comprehensive Reporting: Teletrac Navman's detailed reports on vehicle usage, fuel consumption, and driver performance help businesses optimize operations and reduce costs.
User-Friendly Interface: The software's intuitive design and easy navigation are often highlighted, making it accessible for users of all tech levels.
Customizable Alerts: The ability to set up custom alerts for various events, such as unauthorized vehicle use or geofence breaches, offers users greater control and security.
Scalability: Businesses of all sizes find value in Teletrac Navman's scalable solutions, which can grow with their fleet without the need for significant overhauls.
Compliance Management: The platform aids in maintaining compliance with regulations, such as ELD mandates, reducing the risk of fines and penalties.
Customer Support: Many users report positive experiences with Teletrac Navman's customer service team, highlighting their responsiveness and helpfulness in resolving issues.
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Map Tracking Capabilities: According to most users who reviewed this pro, their map tracking feature for vehicles and assets is helpful at all times.
Installation: Most users who mentioned this pro said that the initial setup is quick and easy.
Technician History: The ability to track work history, status and location within their breadcrumbs feature is robust, according to all reviews that mention this aspect.
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Customer Support: Users have reported challenges in getting timely and effective assistance from Teletrac Navman's customer support team, leading to frustration and unresolved issues.
User Interface: The platform's user interface has been described as clunky and outdated, making it difficult for users to navigate and find the information they need efficiently.
System Stability: Some users have experienced system outages and glitches, which can disrupt fleet operations and cause delays.
Reporting Features: Users have expressed dissatisfaction with the reporting capabilities, finding them to be limited and lacking in customization options.
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Challenging Navigation: The software has a tricky user interface, according to most users' reviews that mentioned navigation.
Customer Support: According to more than 95% of users who reviewed this con, their customer assistance is slow and unreliable.
Hardware: About all users who mentioned this con said that their hardware devices are nonfunctional and can’t be customized as per user convenience.
Software Lags: Approximately 75% of users said that the software lags, especially for GPS tracking, reporting, ETAs and ELD.
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Teletrac Navman has garnered a mixed bag of user reviews over the past year. Many users appreciate the software's comprehensive feature set, including GPS tracking, fuel management, and driver behavior monitoring. The platform's ability to provide real-time insights into fleet operations is a significant advantage, allowing businesses to optimize routes, reduce fuel consumption, and improve driver safety. For instance, one user highlighted how Teletrac Navman helped them identify and address a recurring issue of drivers taking longer routes than necessary, resulting in substantial cost savings. However, some users have expressed concerns about the software's user interface, finding it somewhat clunky and outdated compared to competitors like Samsara and Verizon Connect. Additionally, while Teletrac Navman offers a wide range of features, some users have reported that certain functionalities, such as reporting and analytics, can be complex and require a steep learning curve. Despite these drawbacks, Teletrac Navman remains a popular choice for businesses with large and diverse fleets due to its scalability and customizability. The software's ability to integrate with other business systems, such as payroll and dispatch, is also a major plus for many users. Overall, Teletrac Navman appears best suited for established companies with complex fleet management needs who value a feature-rich solution and are willing to invest time in learning the system.

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Based on the cloud, Fleet Complete serves businesses of all types and sizes. User feedback suggests that the software offers unreliable hardware devices, lags and is challenging to use. Support delays are another con highlighted in user reviews. However, it is great in terms of installation ease, map tracking and accessing technician history.

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