Teletrac Navman vs SmartMoving

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Our analysts compared Teletrac Navman vs SmartMoving based on data from our 400+ point analysis of Fleet Management Software, user reviews and our own crowdsourced data from our free software selection platform.

Product Basics

A SaaS provider, Teletrac Navman offers location-based solutions for mobile asset management. Its role and industry-based dedicated inclusions offer end-to-end visibility into fleet and driver performance and ensure compliance and driver safety. Users can access data and manage assets, equipment and fleets from a single dashboard. Its modules include digital fleet maintenance, asset tracking, electronic logging devices, multi-camera and TN360.
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SmartMoving is a moderately priced software solution designed for small to medium-sized moving companies seeking streamlined operations and enhanced profitability. This online platform offers a comprehensive suite of tools, including CRM, fleet management, dispatching, billing, and customer communication features, all within a single interface.

Key benefits for users include automated processes, improved customer satisfaction through efficient communication, and real-time visibility of operations. Popular features encompass lead management, storage management, and claims management. Users appreciate its ease of implementation and responsive customer support.

Starting at $399, SmartMoving's pricing might vary based on specific requirements. For a tailored pricing quote, it is recommended to contact SelectHub directly.

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$25/Vehicle, Monthly
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$399 Monthly
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Product Insights

  • Enhanced Efficiency: Teletrac Navman streamlines operations by automating task assignments and route planning, leading to a more efficient use of resources and time.
  • Cost Reduction: By optimizing routes and monitoring vehicle health, the software helps reduce fuel consumption and maintenance costs, directly impacting the bottom line.
  • Improved Safety: Features like driver behavior monitoring and real-time alerts for speeding or harsh driving contribute to a safer fleet, reducing the likelihood of accidents and associated costs.
  • Regulatory Compliance: The software simplifies compliance with transportation regulations through features like electronic logging devices (ELD) for hours of service (HOS) tracking, helping avoid costly fines.
  • Real-Time Visibility: Teletrac Navman provides live tracking of vehicles, giving businesses instant access to their fleet's location and status, enhancing decision-making and customer service.
  • Data-Driven Decisions: With access to comprehensive reports and analytics, managers can make informed decisions to improve fleet performance and operational efficiency.
  • Asset Management: The software enables better management of vehicles and equipment, from tracking usage and performance to scheduling maintenance, ensuring optimal asset utilization.
  • Enhanced Customer Satisfaction: Improved reliability and efficiency in operations can lead to faster delivery times and better service, enhancing customer satisfaction and loyalty.
  • Environmental Benefits: By optimizing routes and reducing idle times, Teletrac Navman helps lower carbon emissions, contributing to a company’s sustainability goals.
  • Scalability: The software is designed to grow with your business, easily adapting to increased fleet sizes or changes in operational needs without significant additional investment.
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  • Improved Efficiency: Streamline operations by automating routine tasks, allowing your team to focus on higher-value activities.
  • Enhanced Customer Relationships: Utilize CRM features to track customer interactions and preferences, leading to more personalized service and higher satisfaction rates.
  • Optimized Fleet Utilization: Monitor and manage your fleet in real-time, reducing downtime and ensuring vehicles are used to their full potential.
  • Data-Driven Decisions: Access comprehensive analytics and reports to make informed decisions that drive business growth and operational improvements.
  • Cost Savings: Reduce operational costs through better resource allocation and minimized manual errors, leading to increased profitability.
  • Scalability: Easily scale your operations as your business grows, without the need for significant additional investment in new systems.
  • Compliance Management: Stay compliant with industry regulations by maintaining accurate records and automating compliance-related tasks.
  • Enhanced Communication: Improve internal and external communication with integrated messaging and notification systems, ensuring everyone is on the same page.
  • Increased Accountability: Track task assignments and completions, fostering a culture of accountability and transparency within your team.
  • Customer Retention: Leverage CRM insights to proactively address customer needs and concerns, boosting loyalty and repeat business.
  • Time Management: Efficiently schedule and dispatch tasks, reducing idle time and ensuring timely service delivery.
  • Resource Optimization: Allocate resources more effectively by understanding demand patterns and adjusting accordingly.
  • Reduced Paperwork: Digitize records and workflows, minimizing the need for physical paperwork and reducing the risk of lost or misplaced documents.
  • Real-Time Updates: Provide your team with real-time updates on job statuses and fleet locations, enhancing coordination and responsiveness.
  • Customer Insights: Gain deeper insights into customer behavior and preferences, enabling more targeted marketing and service strategies.
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  • Equipment Maintenance: 
    • Automated Maintenance: Automate maintenance routines using inspection reports, real-time equipment diagnostics and custom scheduling capabilities. 
    • Diagnostics: Fleet managers get real-time diagnostic alerts for equipment maintenance and failures. Store and manage all asset records in a single system. 
    • Data Management: Electronically captures maintenance data, including crucial milestones and updates. Access charts with inspections, fault codes and telemetry insights. 
  • Vehicle Tracking Systems: 
    • Real-Time Location: Get a drone view of fleets with pinpointed geographical locations of vehicles. Monitor real-time locations and measure fleet activity from any site. Get notifications on vehicles leaving a geofenced area or during unauthorized usage. 
    • Vehicle Activity Log: Access historical records of vehicle activity and individual driver behavior in a few clicks. Offers in-depth insights into fuel usage, idling, harsh braking, tailgating and overspeeding. 
    • Dispatch and Routing: Manage and dispatch job sheets and track work progress for individual jobs and drivers. Executes turn-by-turn routing and automates client communication with live email and text updates. Capture and save photos and e-signatures as proof of delivery. 
    • Maintenance Planning: Schedule regular maintenance alerts. Identify and execute pre and post-dispatch vehicle inspections. Measures vehicle maintenance expenses. 
    • Integrated Cameras: Offers real-time driver coaching with integrated in-cab warnings. Receive tailgating, overspeeding and seatbelt alerts. Provides video footage of up to four cameras. 
    • Business Insights: Provides natural language processing search, customizable dashboards and reports. Access interactive charts to draw business insights. 
  • Vehicle Tracking Devices: Offers several hardware device options, including solar and battery-powered, self-installed and hardwired. 
  • Inspection Reports: Drivers can complete and share daily fleet inspection reports using an in-vehicle tablet in real time. 
  • ELD: Captures information about vehicle and motor carrier ID, date, time, location, distance traveled, yard moves and engine diagnostic reports. Records and shares driver data, including check-ins and outs, HOS, personal usage and daily record certificates. 
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  • Comprehensive Dashboard: Provides a centralized view of all operations, including fleet status, job schedules, and performance metrics.
  • Real-Time GPS Tracking: Monitors vehicle locations in real-time, ensuring efficient route management and timely deliveries.
  • Automated Dispatching: Streamlines the assignment of jobs to available vehicles, optimizing resource allocation and reducing idle time.
  • Customer Relationship Management (CRM): Integrates customer data, communication history, and service records to enhance client interactions and retention.
  • Inventory Management: Tracks inventory levels, usage, and restocking needs, ensuring that supplies are always available when needed.
  • Job Scheduling: Allows for the creation, modification, and tracking of job schedules, ensuring that all tasks are completed on time.
  • Billing and Invoicing: Automates the generation of invoices and tracks payments, simplifying the financial management process.
  • Mobile App Integration: Provides drivers and field workers with access to job details, navigation, and communication tools via their mobile devices.
  • Reporting and Analytics: Generates detailed reports on various aspects of the business, from fleet performance to customer satisfaction, aiding in data-driven decision-making.
  • Maintenance Scheduling: Keeps track of vehicle maintenance schedules and alerts managers when service is due, reducing downtime and extending vehicle life.
  • Customizable Workflows: Allows businesses to tailor the software to their specific operational needs, enhancing efficiency and productivity.
  • Integration with Third-Party Tools: Seamlessly connects with other software solutions such as accounting systems, enhancing overall business operations.
  • Secure Data Storage: Ensures that all business and customer data is stored securely, complying with industry standards and regulations.
  • Driver Performance Monitoring: Tracks driver behavior and performance, providing insights that can be used to improve safety and efficiency.
  • Customer Portal: Offers clients a self-service portal where they can view job statuses, invoices, and communicate with the service provider.
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Product Ranking

#25

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#56

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Analyst Rating Summary

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Analyst Ratings for Functional Requirements Customize This Data Customize This Data

Teletrac Navman
SmartMoving
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Advanced Driver-Assistance Systems (ADAS) Compliance Driver Management Electric Vehicle (EV) Management Fleet Maintenance Fleet Management Fleet Or Asset Tracking And Routing Fleet Safety Fuel Management Mobile 50 100 75 23 89 100 90 83 74 83 0 25 50 75 100
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User Sentiment Summary

Poor User Sentiment 41 reviews
Excellent User Sentiment 62 reviews
56%
of users recommend this product

Teletrac Navman has a 'poor' User Satisfaction Rating of 56% when considering 41 user reviews from 1 recognized software review sites.

98%
of users recommend this product

SmartMoving has a 'excellent' User Satisfaction Rating of 98% when considering 62 user reviews from 2 recognized software review sites.

2.81 (41)
4.91 (30)
n/a
4.9 (32)

Awards

SelectHub research analysts have evaluated Teletrac Navman and concluded it earns best-in-class honors for Fleet Management.

Fleet Management Award

SmartMoving stands above the rest by achieving an ‘Excellent’ rating as a User Favorite.

User Favorite Award

Synopsis of User Ratings and Reviews

Real-Time Tracking: Users appreciate the ability to monitor their fleet in real-time, enhancing route efficiency and ensuring timely deliveries.
Driver Safety Features: The platform's focus on driver safety, including speed alerts and driving behavior monitoring, is highly valued for promoting safer driving practices.
Comprehensive Reporting: Teletrac Navman's detailed reports on vehicle usage, fuel consumption, and driver performance help businesses optimize operations and reduce costs.
User-Friendly Interface: The software's intuitive design and easy navigation are often highlighted, making it accessible for users of all tech levels.
Customizable Alerts: The ability to set up custom alerts for various events, such as unauthorized vehicle use or geofence breaches, offers users greater control and security.
Scalability: Businesses of all sizes find value in Teletrac Navman's scalable solutions, which can grow with their fleet without the need for significant overhauls.
Compliance Management: The platform aids in maintaining compliance with regulations, such as ELD mandates, reducing the risk of fines and penalties.
Customer Support: Many users report positive experiences with Teletrac Navman's customer service team, highlighting their responsiveness and helpfulness in resolving issues.
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Centralized Operations: Users praise SmartMoving for its ability to consolidate various aspects of their business, such as scheduling, dispatching, and customer management, into a single platform.
Automation Capabilities: SmartMoving automates tasks like pricing and invoicing, freeing up time and reducing the risk of errors.
Improved Communication: The software includes features like text messaging that enhance communication with both customers and field staff.
Real-Time Tracking: SmartMoving provides real-time tracking of vehicles and crews, which can optimize dispatching and improve customer service.
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Customer Support: Users have reported challenges in getting timely and effective assistance from Teletrac Navman's customer support team, leading to frustration and unresolved issues.
User Interface: The platform's user interface has been described as clunky and outdated, making it difficult for users to navigate and find the information they need efficiently.
System Stability: Some users have experienced system outages and glitches, which can disrupt fleet operations and cause delays.
Reporting Features: Users have expressed dissatisfaction with the reporting capabilities, finding them to be limited and lacking in customization options.
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Occasional Bugs: Some users have reported experiencing occasional bugs within the software.
Learning Curve: New users may face a learning curve when getting accustomed to the software's features and interface.
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Teletrac Navman has garnered a mixed bag of user reviews over the past year. Many users appreciate the software's comprehensive feature set, including GPS tracking, fuel management, and driver behavior monitoring. The platform's ability to provide real-time insights into fleet operations is a significant advantage, allowing businesses to optimize routes, reduce fuel consumption, and improve driver safety. For instance, one user highlighted how Teletrac Navman helped them identify and address a recurring issue of drivers taking longer routes than necessary, resulting in substantial cost savings. However, some users have expressed concerns about the software's user interface, finding it somewhat clunky and outdated compared to competitors like Samsara and Verizon Connect. Additionally, while Teletrac Navman offers a wide range of features, some users have reported that certain functionalities, such as reporting and analytics, can be complex and require a steep learning curve. Despite these drawbacks, Teletrac Navman remains a popular choice for businesses with large and diverse fleets due to its scalability and customizability. The software's ability to integrate with other business systems, such as payroll and dispatch, is also a major plus for many users. Overall, Teletrac Navman appears best suited for established companies with complex fleet management needs who value a feature-rich solution and are willing to invest time in learning the system.

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Is SmartMoving truly a "smart" move for businesses in the moving industry? User reviews from the past year suggest that it's a solid choice, particularly for small to medium-sized businesses. SmartMoving shines in its integration of CRM and fleet management, a feature users consistently praise for streamlining operations. One user emphasized the time-saving benefits, stating that "the amount of time we save alone is worth the cost," highlighting how SmartMoving's comprehensive approach leads to increased efficiency. However, some users pointed out a learning curve, indicating that new users might need some time to acclimate to the software. While generally positive, there are mentions of occasional bugs and pricing concerns related to text messaging. SmartMoving's key differentiator is its unified platform, which sets it apart from competitors that might offer separate solutions for CRM and fleet management. This integration is crucial for moving companies as it enables them to manage leads, schedule moves, track vehicles, and communicate with customers all within a single system. This centralization not only simplifies workflows but also reduces the risk of errors and miscommunication. Overall, SmartMoving appears to be a valuable tool for moving companies looking to enhance organization, efficiency, and customer satisfaction, particularly those transitioning from manual processes or disjointed systems.

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