Home > Fleet Management Software > Towbook > Towbook vs EROAD

Towbook vs EROAD

Last Updated: November 18th, 2024

Our analysts compared Towbook vs EROAD based on data from our 400+ point analysis of Fleet Management Software, user reviews and our own crowdsourced data from our free software selection platform.

Overview Pricing Benefits & Features Analyst Ratings Comparison Charts User Ratings Analyst Summary Screenshots

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Product Basics

Towbook, a SaaS solution, provides towing companies with payroll, private property, impounds and dispatch management inclusions. Its capabilities include digital dispatch and email processing, GPS tracking, vehicle inventory management, equipment inspections, driver check-ins and QuickBooks integration.

Users can access on-demand driver commissions, analyze driver behavior and truck volume and save time on sales tax reporting from a single location. It is accessible on Android and iOS devices.

EROAD is a comprehensive solution that helps manage fleet operations, maintain compliance, enhance fleet and driver safety and boost overall performance. Its offerings include ELD, DVIR, asset tracker, Go and Clarity Dashcam. Managers can locate drivers and fleets across locations, record vehicle activities, share information with clients and create geofences.

Its mobile driver workflow app automates dispatch functions and collects important information from drivers. It offers drivers necessary modules to stay productive and safe and speed up payroll and invoicing.

$49 Monthly

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$25/Vehicle, Monthly

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Tailored to your specific needs

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Product Insights

Comprehensive Tools: Offers easy access to tools to run dispatch operations such as invoicing, inventory, dispatching, auctions, liens and GPS tracking within a single user dashboard.
Simplifies Communication: Enables drivers to check in and out through the mobile app, complete asset inspection reports and share with managers for assessment in a few clicks. Drivers can accept calls directly on the mobile app.
Reduces Workload: Save time and effort with advanced accounting tools, customizable automated workflows, digitized invoice sharing and payment import. Eliminates double-entry in accounting with QuickBooks integration.
Improve Safety: Enhance driver and vehicle safety with live GPS-enabled tracking updates on the mobile app for Android and iOS users.
30-day Free Trial: Access a free 30-day trial with a comprehensive feature set without sharing credit card details or signing contracts and bonds.

Promotes Fleet Safety: Protect fleets and drivers using precise business insights, in-cab videos and live driver coaching.
Simplifies Compliance: Meet regulatory requirements with automated tools for WMT, IRP, DVIR and HOS.
Smarter Dispatch: Automation helps load assignments and share details on the driver's device from any location.
Comprehensive Access: Provides dispatch details, proof of delivery, invoicing and payment information with end-to-end integration functionality.
Improves Driver Performance: Encourage and enable drivers to perform better with consistent monitoring and performance insights, along with tailored training and reward programs.

Digital Dispatch and Email Processing: Perform and manage all dispatch functions with a single dashboard in real time. Users can take and assign calls, manage vehicle inventory and track job progress with one click.
GPS Tracking: Enables GPS-powered driver and vehicle tracking on the mobile app. Partnered with several GPS solutions such as U.S. Fleet Tracking, Webfleet solutions, DriverLocate and AT&T Fleet Complete.
Inventory Management: Create records and manage stored vehicle inventory through the Impound manager. Ensures compliance with state letter regulations and offers integration with Auto Data Direct.
App Support: Offers end-to-end device support on Android and iOS devices for easy feature access from any location at all times.
Equipment Inspections: Capture driver check-ins and outs around the clock. Drivers can fill in equipment and asset inspection reports and automatically share them for managerial review.
Data Capture and Management: Allows drivers to update their status, attach geocoded images with calls, use GPS coordinates to update call locations, gather customer signatures and specify payment methods.
Billing and Payment Import: Submit invoices to motor clubs directly from the dashboard for quick payment processing. Turn on the payment import feature to access complete payment information and automatically update the status on receipts.
Accounting Workflow: Advanced accounting tools help manage and categorize billed, paid and unpaid invoices. Generate bulk statements for accounts and share them with customers by mail or emails.
Comprehensive Reporting: Offers detailed insights into company performance, including income and revenue generated within a specified time. Analyze truck and driver volume and view driver commissions on demand. Automatically tracks sales tax and generates annual reports.

ELD: Offers driver-friendly and intuitive ELD connectivity. Includes in-vehicle and FMCSA registered devices and automatically collects and shares data.
DVIR: Eliminates paperwork for driver details and reports, enhances visibility and facilitates information transfer with maximum accuracy. It is end-to-end compliant with FMCSA regulations.
Asset Tracker: Provides real-time visibility into the location, equipment and trailer usage and maintenance requirements. Simplifies HOS compliance and boosts vehicle safety and security. Includes automated yard verification, equipment tracking, machinery monitoring and theft recovery.
Go Solution: Assists with document and dispatch management. Assigns optimized loads, monitors loads and drivers in real time and enables drivers to record and share proof of delivery and digital forms. Offers tools for accounting and back-office support.
Clarity Dashcam: Automatically uploads 20-second clips of vehicle crashes. Facilitates incident investigations and insurance recoveries. Offers insightful data for driver rewards and training purposes.

Product Ranking

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Analyst Rating Summary

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User Sentiment Summary

98%

of users recommend this product

Towbook has a 'excellent' User Satisfaction Rating of 98% when considering 157 user reviews from 3 recognized software review sites.

90%

of users recommend this product

EROAD has a 'excellent' User Satisfaction Rating of 90% when considering 212 user reviews from 3 recognized software review sites.

4.8 (2)

4.2 (13)

4.86 (78)

4.5 (99)

4.9 (77)

4.5 (100)

Awards

Synopsis of User Ratings and Reviews

Technical Assistance: According to all of the users who mentioned customer support, their support assistance is ready-to-assist, prompt and helpful.

Usability: According to 100% of users who reviewed this pro, the software is user-friendly and allows multiple user access.

Customization: About 90% of users who mentioned this pro said the software allows a broad scope of customization, especially for electronic dispatches.

Ease of Use: Its functions are simple to use and operate by administrators and drivers, according to 90% of users who mentioned this aspect.

Support Assistance: According to 91% of users who reviewed this pro, their support staff is readily available and helpful when resolving technical problems.

Software Installation: About 83% of users who mentioned this pro said its installation is smooth and quick.

Pricing: According to all reviews that mention system pricing, the solution is priced reasonably for the features it offers.

Infrequent Crashes: Halts daily operations due to sudden software crashes, according to 100% of users who mentioned this aspect.

GPS Tracker: According to more than 80% of users who reviewed this con, the tracker updates are not always accurate.

Driver App: According to most of the users who reviewed this tool, the mobile driver workflow app is complicated to operate.

ELD Logs: According to more than 80% of users who reviewed this con, it’s challenging to edit ELD logs and requires significant manual intervention.

Towbook is a cloud-based solution that serves towing and transportation companies with invoicing, impounds, dispatching and related functionalities. According to users who’ve tried this product, their GPS tracker provides inaccurate results occasionally. Software lags and crashes are another con witnessed by users.Technical assistance is unanimously appreciated, along with its simple user interface. Its customizability is another worthy pro of the tool. In short, businesses looking for a comprehensive dispatch tool that’s easy to learn and offers reliable support assistance can give it a try.

EROAD is a cloud-based system that offers ELD, DVIR, clarity dashcams, asset trackers and a specialized mobile app for drivers. It is a worthy choice for those looking for fleet and driver management tools that are easy to operate, install and offer reliable technical assistance at all times. However, driver apps and ELD logs are weaker tools. Lastly, it’s fair pricing is a highlighted benefit.

Screenshots

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FAQ

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