Home > Fleet Management Software > Towbook > Towbook vs Fleetio

Towbook vs Fleetio

Last Updated: November 25th, 2024

Our analysts compared Towbook vs Fleetio based on data from our 400+ point analysis of Fleet Management Software, user reviews and our own crowdsourced data from our free software selection platform.

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Product Basics

Towbook, a SaaS solution, provides towing companies with payroll, private property, impounds and dispatch management inclusions. Its capabilities include digital dispatch and email processing, GPS tracking, vehicle inventory management, equipment inspections, driver check-ins and QuickBooks integration.

Users can access on-demand driver commissions, analyze driver behavior and truck volume and save time on sales tax reporting from a single location. It is accessible on Android and iOS devices.

Fleetio is an all-in-one SaaS tool for equipment and fleet management and maintenance. Its modules include asset assignment, issue management, work orders, inspection, preventive maintenance, and fuel and equipment management. It offers a mobile app Fleetio Go, which lets companies manage their fleets from any location at any time. It provides barcode scanning, fuel log, automated location entry, renewal reminder and NFC encoding capabilities, including real-time access to asset details. It also gives custom user-level access for viewing and editing rights.

$49 Monthly

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Tailored to your specific needs

$3/Vehicle, Monthly

Free Trial is available →

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Tailored to your specific needs

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Chromebook

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Mobile

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24/7 Live Support

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Product Insights

Comprehensive Tools: Offers easy access to tools to run dispatch operations such as invoicing, inventory, dispatching, auctions, liens and GPS tracking within a single user dashboard.
Simplifies Communication: Enables drivers to check in and out through the mobile app, complete asset inspection reports and share with managers for assessment in a few clicks. Drivers can accept calls directly on the mobile app.
Reduces Workload: Save time and effort with advanced accounting tools, customizable automated workflows, digitized invoice sharing and payment import. Eliminates double-entry in accounting with QuickBooks integration.
Improve Safety: Enhance driver and vehicle safety with live GPS-enabled tracking updates on the mobile app for Android and iOS users.
30-day Free Trial: Access a free 30-day trial with a comprehensive feature set without sharing credit card details or signing contracts and bonds.

Lower Maintenance Expense: Identify and proactively solve maintenance issues before they arise using in-depth data insights. Helps clients save 48% on their maintenance costs.
Streamline Workflows: Encourages better workflows with tools to track on-field staff productivity, repair expenses and equipment health from a single screen.
Free Trial: Offers a 14-day free trial to help users make an informed choice after trying out its functionalities. Does not require payment credentials.
Simplifies Communication: Fleet managers can create and send configurable reports on several metrics among themselves and drivers in a few clicks.
Data-Driven Decisions: Enables stakeholders to make informed decisions based on data. Offers end-to-end visibility into operations to help gauge productivity and identify ways to improve.

Digital Dispatch and Email Processing: Perform and manage all dispatch functions with a single dashboard in real time. Users can take and assign calls, manage vehicle inventory and track job progress with one click.
GPS Tracking: Enables GPS-powered driver and vehicle tracking on the mobile app. Partnered with several GPS solutions such as U.S. Fleet Tracking, Webfleet solutions, DriverLocate and AT&T Fleet Complete.
Inventory Management: Create records and manage stored vehicle inventory through the Impound manager. Ensures compliance with state letter regulations and offers integration with Auto Data Direct.
App Support: Offers end-to-end device support on Android and iOS devices for easy feature access from any location at all times.
Equipment Inspections: Capture driver check-ins and outs around the clock. Drivers can fill in equipment and asset inspection reports and automatically share them for managerial review.
Data Capture and Management: Allows drivers to update their status, attach geocoded images with calls, use GPS coordinates to update call locations, gather customer signatures and specify payment methods.
Billing and Payment Import: Submit invoices to motor clubs directly from the dashboard for quick payment processing. Turn on the payment import feature to access complete payment information and automatically update the status on receipts.
Accounting Workflow: Advanced accounting tools help manage and categorize billed, paid and unpaid invoices. Generate bulk statements for accounts and share them with customers by mail or emails.
Comprehensive Reporting: Offers detailed insights into company performance, including income and revenue generated within a specified time. Analyze truck and driver volume and view driver commissions on demand. Automatically tracks sales tax and generates annual reports.

Asset Management: Store and manage asset information in a single place. Offers custom fields, links assets with each other, tracks multiple meters, transfers data, manages assignments and logs notes and comments.
Asset Assignments: View all asset assignments on a calendar to manage them.
Expense Tracking: Offers insights into expenses such as fuel, maintenance, depreciation, supplies, incidentals, insurance, administrative costs, registration and taxes.
Fuel Management: Access fuel trend analytics, check deficiencies and optimize vehicle allocation for order dispatch.
Location History: Track vehicle activities and fleet history via GPS-enabled technology.
Fleet Dashboard: Offers in-depth insights into vehicle and asset productivity. Allows users to manage real-time operational exceptions.
VIN Decoding: VINs enable fleet managers to retrieve 90+ specifications for individual vehicles and maintenance schedules. Update changes automatically in real time.
Operations Reports: Offers reports with simple data visualizations, custom data ranges and flexible filtering options. Subscribe to reports and schedule their transfer to the inbox or export and print PDFs to simplify data sharing.
Asset Lifecycle Management: Build and validate asset replacement norms and make insight-based decisions for replacement and acquisitions. View asset details such as in-service date, utilization ratio, estimated service life and resale value.

Product Ranking

#4

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#15

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Analyst Rating Summary

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User Sentiment Summary

98%

of users recommend this product

Towbook has a 'excellent' User Satisfaction Rating of 98% when considering 157 user reviews from 3 recognized software review sites.

96%

of users recommend this product

Fleetio has a 'excellent' User Satisfaction Rating of 96% when considering 191 user reviews from 4 recognized software review sites.

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4.7 (8)

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4.86 (78)

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Awards

Synopsis of User Ratings and Reviews

Technical Assistance: According to all of the users who mentioned customer support, their support assistance is ready-to-assist, prompt and helpful.

Usability: According to 100% of users who reviewed this pro, the software is user-friendly and allows multiple user access.

Customization: About 90% of users who mentioned this pro said the software allows a broad scope of customization, especially for electronic dispatches.

User Friendly: Offers an easy-to-use interface for admins, mechanics and drivers to access its tool from anywhere, according to 85% of users who mentioned this aspect.

Customer Support: According to all users who reviewed this pro, support specialists are quick and helpful at resolving issues and queries.

Fair Pricing: Vehicle-based pricing plans rightly justify the cost at companies of different sizes, as per 90% of users.

Infrequent Crashes: Halts daily operations due to sudden software crashes, according to 100% of users who mentioned this aspect.

GPS Tracker: According to more than 80% of users who reviewed this con, the tracker updates are not always accurate.

Reporting Capabilities: Lags and crashes at times of massive data and reporting, according to most reviews that mention this aspect.

Cost Tracking: Inability to allocate costs and work orders with small equipment and vehicles is an issue faced by 85% of users as per reviews.

Towbook is a cloud-based solution that serves towing and transportation companies with invoicing, impounds, dispatching and related functionalities. According to users who’ve tried this product, their GPS tracker provides inaccurate results occasionally. Software lags and crashes are another con witnessed by users.Technical assistance is unanimously appreciated, along with its simple user interface. Its customizability is another worthy pro of the tool. In short, businesses looking for a comprehensive dispatch tool that’s easy to learn and offers reliable support assistance can give it a try.

Fleetio offers comprehensive solutions to businesses of all sizes to manage and run their cloud-based fleet. Fuel, equipment and issue management, reporting, mobile app and fuel cards are vital inclusions. Their prompt customer service, cost-effective pricing models and easy-to-navigate interface are some worthy upsides of the suit. Reviews indicate that reporting features and cost tracking need improvement. All in all, it’s an excellent solution to manage and maintain fleet operations.

Screenshots

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FAQ

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