Home > Fleet Management Software > Towbook > Towbook vs RAM Tracking

Towbook vs RAM Tracking

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Our analysts compared Towbook vs RAM Tracking based on data from our 400+ point analysis of Fleet Management Software, user reviews and our own crowdsourced data from our free software selection platform.

Overview Pricing Benefits & Features User Ratings Analyst Summary Screenshots
Towbook Software Tool
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RAM Tracking Software Tool
SelectHub Award Winner
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Product Basics

Towbook, a SaaS solution, provides towing companies with payroll, private property, impounds and dispatch management inclusions. Its capabilities include digital dispatch and email processing, GPS tracking, vehicle inventory management, equipment inspections, driver check-ins and QuickBooks integration.

Users can access on-demand driver commissions, analyze driver behavior and truck volume and save time on sales tax reporting from a single location. It is accessible on Android and iOS devices.
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RAM Tracking offers cloud-based solutions for vehicle tracking, dash cams and fleet management within SMEs. Its phone app, RAM Assist, eliminates paperwork, automates driver behavior and stores and manages documents in real time. Its vehicle tracking module is suitable for cars, vans, trucks and fleets and improves customer service and productivity while lowering fuel costs. The dashcam recording function helps monitor drivers, check vehicle damage and support insurance claim proof. Its other capabilities include compliance and safety, reports and geofencing.
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$49 Monthly
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Tailored to your specific needs
$8.99 Monthly, Quote-based
Free Trial is available →
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Tailored to your specific needs
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Windows
Mac
Linux
Android
Chromebook
Windows
Mac
Linux
Android
Chromebook
Cloud
On-Premise
Mobile
Cloud
On-Premise
Mobile

Product Assistance

Documentation
In Person
Live Online
Videos
Webinars
Documentation
In Person
Live Online
Videos
Webinars
Email
Phone
Chat
FAQ
Forum
Knowledge Base
24/7 Live Support
Email
Phone
Chat
FAQ
Forum
Knowledge Base
24/7 Live Support

Product Insights

  • Comprehensive Tools: Offers easy access to tools to run dispatch operations such as invoicing, inventory, dispatching, auctions, liens and GPS tracking within a single user dashboard. 
  • Simplifies Communication: Enables drivers to check in and out through the mobile app, complete asset inspection reports and share with managers for assessment in a few clicks. Drivers can accept calls directly on the mobile app. 
  • Reduces Workload: Save time and effort with advanced accounting tools, customizable automated workflows, digitized invoice sharing and payment import. Eliminates double-entry in accounting with QuickBooks integration. 
  • Improve Safety: Enhance driver and vehicle safety with live GPS-enabled tracking updates on the mobile app for Android and iOS users. 
  • 30-day Free Trial: Access a free 30-day trial with a comprehensive feature set without sharing credit card details or signing contracts and bonds. 
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  • Improved Fuel Efficiency: By monitoring driving habits and routes, RAM Tracking helps reduce fuel consumption, saving costs and promoting eco-friendly practices.
  • Enhanced Route Optimization: The software provides real-time traffic updates and suggests alternative routes, ensuring timely deliveries and reducing travel time.
  • Increased Vehicle Utilization: Track vehicle usage patterns to maximize fleet efficiency, ensuring that each vehicle is used to its full potential.
  • Reduced Maintenance Costs: Scheduled maintenance alerts help prevent unexpected breakdowns, extending the lifespan of vehicles and reducing repair expenses.
  • Boosted Driver Safety: Monitor driving behaviors such as speeding and harsh braking, promoting safer driving practices and reducing accident risks.
  • Enhanced Customer Satisfaction: Provide accurate ETAs and real-time updates to customers, improving transparency and trust in your service.
  • Lowered Insurance Premiums: Demonstrating responsible fleet management and reduced risk can lead to lower insurance costs.
  • Streamlined Compliance: Ensure adherence to regulatory requirements by maintaining accurate records of driving hours and vehicle inspections.
  • Improved Asset Security: Real-time tracking helps in quickly recovering stolen vehicles, minimizing losses and enhancing asset protection.
  • Data-Driven Decision Making: Access detailed reports and analytics to make informed decisions about fleet management and operational improvements.
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  • Digital Dispatch and Email Processing: Perform and manage all dispatch functions with a single dashboard in real time. Users can take and assign calls, manage vehicle inventory and track job progress with one click. 
  • GPS Tracking: Enables GPS-powered driver and vehicle tracking on the mobile app. Partnered with several GPS solutions such as U.S. Fleet Tracking, Webfleet solutions, DriverLocate and AT&T Fleet Complete. 
  • Inventory Management: Create records and manage stored vehicle inventory through the Impound manager. Ensures compliance with state letter regulations and offers integration with Auto Data Direct. 
  • App Support: Offers end-to-end device support on Android and iOS devices for easy feature access from any location at all times. 
  • Equipment Inspections: Capture driver check-ins and outs around the clock. Drivers can fill in equipment and asset inspection reports and automatically share them for managerial review. 
  • Data Capture and Management: Allows drivers to update their status, attach geocoded images with calls, use GPS coordinates to update call locations, gather customer signatures and specify payment methods. 
  • Billing and Payment Import: Submit invoices to motor clubs directly from the dashboard for quick payment processing. Turn on the payment import feature to access complete payment information and automatically update the status on receipts. 
  • Accounting Workflow: Advanced accounting tools help manage and categorize billed, paid and unpaid invoices. Generate bulk statements for accounts and share them with customers by mail or emails. 
  • Comprehensive Reporting: Offers detailed insights into company performance, including income and revenue generated within a specified time. Analyze truck and driver volume and view driver commissions on demand. Automatically tracks sales tax and generates annual reports. 
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  • Vehicle Tracking: Offers a real-time map view for drivers and vehicles. Access custom reports to improve fleet management operations and promote safety through GPS coverage. 
  • Van Tracking: Provides historical and live reporting and automated email notifications and alerts. Covers customers in rural areas. 
  • Truck Tracking: Tracks fuel expenses and offers complete visibility into vehicles, invoices and backups. Optimizes employee vehicle utilization and helps avoid VAT fines. 
  • Car Tracking: Monitor valuable assets and use route planning features to improve expense management. GPS-enabled tracking provides information about vehicle location, traveling speed, brakes and more. 
  • Fleet Tracking and Management: Includes end-to-end tracking features for vans, lorries, trucks and HGV. 
  • Driver License Checks: Offers monthly, quarterly and annual lookups for driver licenses. Delivers license status notifications, expiry date alerts and endorsement information. Ensures GDPR compliance and automates driver checks. 
  • Commercial Dashcams: Provides a Nextbase 380GW tamper-proof dash cam that offers a wide-angle view from the vehicle’s windscreen and direct vision standard 2020. Records up to 720p and 1080p at varied FPS. 
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Product Ranking

#4

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#125

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Fleet Management Software

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User Sentiment Summary

Excellent User Sentiment 157 reviews
Excellent User Sentiment 78 reviews
98%
of users recommend this product

Towbook has a 'excellent' User Satisfaction Rating of 98% when considering 157 user reviews from 3 recognized software review sites.

96%
of users recommend this product

RAM Tracking has a 'excellent' User Satisfaction Rating of 96% when considering 78 user reviews from 1 recognized software review sites.

4.8 (2)
n/a
4.86 (78)
n/a
4.9 (77)
4.8 (78)

Awards

Towbook stands above the rest by achieving an ‘Excellent’ rating as a User Favorite.

User Favorite Award

RAM Tracking stands above the rest by achieving an ‘Excellent’ rating as a User Favorite.

User Favorite Award

Synopsis of User Ratings and Reviews

Technical Assistance: According to all of the users who mentioned customer support, their support assistance is ready-to-assist, prompt and helpful.
Usability: According to 100% of users who reviewed this pro, the software is user-friendly and allows multiple user access.
Customization: About 90% of users who mentioned this pro said the software allows a broad scope of customization, especially for electronic dispatches.
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Real-Time Tracking: Provides a live map view of vehicle locations, allowing for efficient dispatching and improved response times.
Driver Behavior Monitoring: Tracks driver behaviors such as speeding, harsh braking, and idling, promoting safer driving practices and potentially reducing fuel costs.
Route Optimization: Offers tools to optimize routes, potentially leading to reduced fuel consumption and quicker completion of jobs.
Fuel Monitoring: Tracks fuel usage and provides insights into fuel consumption patterns, helping businesses identify potential areas for cost savings.
Mobile App Access: Offers a mobile app for both managers and drivers, providing on-the-go access to vehicle tracking, job dispatching, and other essential features.
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Infrequent Crashes: Halts daily operations due to sudden software crashes, according to 100% of users who mentioned this aspect.
GPS Tracker: According to more than 80% of users who reviewed this con, the tracker updates are not always accurate.
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Installation and Delivery Issues: Some users have encountered difficulties with the installation process and timely delivery of equipment, causing delays and frustration in getting the system up and running.
Pricing Opacity: Specific pricing details are not readily available on the company's website, requiring potential customers to contact the sales team for quotes, which can hinder quick cost comparisons.
Contract Length: RAM Tracking typically requires long-term contracts, which may not be ideal for businesses seeking more flexible, short-term fleet management solutions.
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Towbook is a cloud-based solution that serves towing and transportation companies with invoicing, impounds, dispatching and related functionalities. According to users who’ve tried this product, their GPS tracker provides inaccurate results occasionally. Software lags and crashes are another con witnessed by users.Technical assistance is unanimously appreciated, along with its simple user interface. Its customizability is another worthy pro of the tool. In short, businesses looking for a comprehensive dispatch tool that’s easy to learn and offers reliable support assistance can give it a try.

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Is RAM Tracking the real deal when it comes to fleet management? Users consistently praise RAM Tracking for its user-friendly interface and real-time tracking capabilities, allowing them to monitor vehicle locations, speed, and even driver behavior with ease. This real-time insight proves invaluable for businesses as it enables them to optimize routes, improve response times, and enhance overall operational efficiency. However, some users have reported that the mapping details could be more robust, often requiring them to cross-reference with other map applications like Google Maps for precise location pinpointing. While RAM Tracking's customer service generally receives positive feedback, particularly for its technical support and installation assistance, a few users have expressed concerns about occasional glitches and downtime. RAM Tracking's strengths lie in its intuitive software, real-time tracking accuracy, and responsive customer support, making it a valuable tool for businesses seeking to improve fleet visibility and efficiency. The software's ease of use, even for non-tech-savvy users, combined with its robust tracking features, makes it a practical choice for businesses of all sizes. However, the occasional mapping discrepancies and system downtime, though infrequent, are worth considering. Overall, RAM Tracking is best suited for businesses prioritizing real-time fleet visibility, driver behavior monitoring, and efficient route management, particularly those seeking a user-friendly and cost-effective solution.

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