Towbook vs Rhino Fleet Tracking

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Our analysts compared Towbook vs Rhino Fleet Tracking based on data from our 400+ point analysis of Fleet Management Software, user reviews and our own crowdsourced data from our free software selection platform.

Product Basics

Towbook, a SaaS solution, provides towing companies with payroll, private property, impounds and dispatch management inclusions. Its capabilities include digital dispatch and email processing, GPS tracking, vehicle inventory management, equipment inspections, driver check-ins and QuickBooks integration.

Users can access on-demand driver commissions, analyze driver behavior and truck volume and save time on sales tax reporting from a single location. It is accessible on Android and iOS devices.
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Rhino Fleet Tracking is an asset and fleet GPS tracking and administration solution that helps its users lower fuel, labor and maintenance expenses, eliminate asset theft, improve vehicle and driver safety and optimize resource usage. Its capabilities include GPS tracking, geofencing with speed limits, alerts, stops and landmarks, service records, driver scorecard, ELD and fleet dispatching. Real-time fleet and driver administration helps check negative driver behavior and improve workforce performance.
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$49 Monthly
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Tailored to your specific needs
$21.95 Monthly
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Tailored to your specific needs
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Windows
Mac
Linux
Android
Chromebook
Windows
Mac
Linux
Android
Chromebook
Cloud
On-Premise
Mobile
Cloud
On-Premise
Mobile

Product Assistance

Documentation
In Person
Live Online
Videos
Webinars
Documentation
In Person
Live Online
Videos
Webinars
Email
Phone
Chat
FAQ
Forum
Knowledge Base
24/7 Live Support
Email
Phone
Chat
FAQ
Forum
Knowledge Base
24/7 Live Support

Product Insights

  • Comprehensive Tools: Offers easy access to tools to run dispatch operations such as invoicing, inventory, dispatching, auctions, liens and GPS tracking within a single user dashboard. 
  • Simplifies Communication: Enables drivers to check in and out through the mobile app, complete asset inspection reports and share with managers for assessment in a few clicks. Drivers can accept calls directly on the mobile app. 
  • Reduces Workload: Save time and effort with advanced accounting tools, customizable automated workflows, digitized invoice sharing and payment import. Eliminates double-entry in accounting with QuickBooks integration. 
  • Improve Safety: Enhance driver and vehicle safety with live GPS-enabled tracking updates on the mobile app for Android and iOS users. 
  • 30-day Free Trial: Access a free 30-day trial with a comprehensive feature set without sharing credit card details or signing contracts and bonds. 
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  • Decrease Fuel Costs: Lowers fuel expenses by keeping routing, idle times, overspeeding and vehicle misuse in check. 
  • Improve Customer Care: Access consistent customer support for free support training, installation help and order shipment confirmation calls. 
  • Lower Labour Costs: Save on unnecessary overtime payments and remove unproductive operations with automated workflows and live employee tracking. Improves accountability and helps eliminate time-sheet fraud. 
  • Eliminate Vehicle Theft: Stay updated on vehicle location and use with pinpointed GPS tracking, alerts against unauthorized usage, route deviation, excessive idling and fuel consumption. 
  • Better Safety: Promotes safer driving by sharing preset alerts for fast starts and stops, overspeeding and excessive braking. Expect higher discounts on insurance premiums for using fleet tracking tools. 
  • Reduce Maintenance Expense: Save on unexpected costly repairs and eliminate operational delays. Stay on top of service schedules with real-time alerts whenever services are due. 
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  • Digital Dispatch and Email Processing: Perform and manage all dispatch functions with a single dashboard in real time. Users can take and assign calls, manage vehicle inventory and track job progress with one click. 
  • GPS Tracking: Enables GPS-powered driver and vehicle tracking on the mobile app. Partnered with several GPS solutions such as U.S. Fleet Tracking, Webfleet solutions, DriverLocate and AT&T Fleet Complete. 
  • Inventory Management: Create records and manage stored vehicle inventory through the Impound manager. Ensures compliance with state letter regulations and offers integration with Auto Data Direct. 
  • App Support: Offers end-to-end device support on Android and iOS devices for easy feature access from any location at all times. 
  • Equipment Inspections: Capture driver check-ins and outs around the clock. Drivers can fill in equipment and asset inspection reports and automatically share them for managerial review. 
  • Data Capture and Management: Allows drivers to update their status, attach geocoded images with calls, use GPS coordinates to update call locations, gather customer signatures and specify payment methods. 
  • Billing and Payment Import: Submit invoices to motor clubs directly from the dashboard for quick payment processing. Turn on the payment import feature to access complete payment information and automatically update the status on receipts. 
  • Accounting Workflow: Advanced accounting tools help manage and categorize billed, paid and unpaid invoices. Generate bulk statements for accounts and share them with customers by mail or emails. 
  • Comprehensive Reporting: Offers detailed insights into company performance, including income and revenue generated within a specified time. Analyze truck and driver volume and view driver commissions on demand. Automatically tracks sales tax and generates annual reports. 
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  • Fleet Tracking: Provides real-time location data, a configurable user dashboard, vehicle trails, break data, after-hour usage, geo-fencing and speeding alerts, reports, turn-by-turn directions and maintenance tracking notifications. 
  • Trailer and Equipment Tracking: Promotes optimized equipment and trailer usage with real-time visibility, remote monitoring, maintenance alerts and streamlined communication. Includes battery-only and weatherproof tracker devices, geofence and movement alerts via texts or emails, Google maps and a historical view of distance covered. 
  • Dash Cameras: View and manage recorded videos within a single dashboard. Improves vehicle and driver safety, documents driver behavior, assists with training and prevents thefts. 
  • Driver Scorecard: Implement driver rewards based on scorecard ratings compared with performance metrics. Offers visibility into set KPIs. Stores and manages historical information on driver exceptions. 
  • Fleet Telematics: Leverage GPS-powered assistance with a monitoring scheme. Offers pinpointed vehicle location at all times. Ensures secure data transfer and sends driver behavior-triggered real-time alerts. 
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Product Ranking

#4

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#57

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User Sentiment Summary

Excellent User Sentiment 157 reviews
Excellent User Sentiment 117 reviews
98%
of users recommend this product

Towbook has a 'excellent' User Satisfaction Rating of 98% when considering 157 user reviews from 3 recognized software review sites.

92%
of users recommend this product

Rhino Fleet Tracking has a 'excellent' User Satisfaction Rating of 92% when considering 117 user reviews from 3 recognized software review sites.

4.8 (2)
3.5 (1)
4.86 (78)
4.58 (58)
4.9 (77)
4.6 (58)

Awards

Towbook stands above the rest by achieving an ‘Excellent’ rating as a User Favorite.

User Favorite Award

Rhino Fleet Tracking stands above the rest by achieving an ‘Excellent’ rating as a User Favorite.

User Favorite Award

Synopsis of User Ratings and Reviews

Technical Assistance: According to all of the users who mentioned customer support, their support assistance is ready-to-assist, prompt and helpful.
Usability: According to 100% of users who reviewed this pro, the software is user-friendly and allows multiple user access.
Customization: About 90% of users who mentioned this pro said the software allows a broad scope of customization, especially for electronic dispatches.
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Set-up and Installation: According to all users who reviewed this aspect, it is easy and quick to install.
Customer Service: According to 100% of users who reviewed this pro, their customer assistance is prompt and helpful in offering resolutions and technical assistance.
Economical Pricing: All users who mentioned this pro said their pricing is very affordable considering other software offering similar features.
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Infrequent Crashes: Halts daily operations due to sudden software crashes, according to 100% of users who mentioned this aspect.
GPS Tracker: According to more than 80% of users who reviewed this con, the tracker updates are not always accurate.
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Customer Support Concerns: Users have reported experiencing difficulties reaching customer support and receiving timely assistance when encountering technical issues or needing help with the platform.
System Stability Issues: Some users have expressed frustration with occasional system outages or glitches that disrupt their workflow and hinder their ability to track their vehicles effectively.
User Interface Complexity: A subset of users have found the platform's interface to be less intuitive than desired, leading to a steeper learning curve and challenges in navigating the system efficiently.
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Towbook is a cloud-based solution that serves towing and transportation companies with invoicing, impounds, dispatching and related functionalities. According to users who’ve tried this product, their GPS tracker provides inaccurate results occasionally. Software lags and crashes are another con witnessed by users.Technical assistance is unanimously appreciated, along with its simple user interface. Its customizability is another worthy pro of the tool. In short, businesses looking for a comprehensive dispatch tool that’s easy to learn and offers reliable support assistance can give it a try.

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Is your fleet management system a bit of a rhinoceros, charging ahead without direction? Rhino Fleet Tracking might be the solution you need to wrangle your vehicles and drivers. User reviews from the past year paint a largely positive picture of this cloud-based software, highlighting its user-friendly interface, comprehensive features, and affordability as key strengths. Reviewers frequently mention the ease of use, even for those with limited technical expertise, allowing them to quickly get up and running with tracking vehicles, managing drivers, and monitoring fuel consumption. The array of features, including maintenance management and reporting tools, provides a holistic view of fleet operations, enabling businesses to identify areas for improvement and cost savings. The competitive pricing structure, with various plans to choose from, makes it accessible to businesses of all sizes. However, some users have pointed out minor drawbacks, such as occasional inaccuracies in town names displayed in historical data and limitations in vehicle customization options. Despite these minor issues, the overwhelming consensus is that Rhino Fleet Tracking's strengths far outweigh its weaknesses. The standout feature, according to many reviewers, is the exceptional customer support. The responsive and knowledgeable support team is readily available to assist with any questions or concerns, ensuring a smooth user experience. This level of support is a significant differentiator, setting Rhino Fleet Tracking apart from competitors who may offer similar features but lack the same personalized attention. In conclusion, Rhino Fleet Tracking appears to be an ideal choice for businesses seeking a user-friendly, feature-rich, and affordable fleet management solution. Its intuitive interface, comprehensive functionality, and outstanding customer support make it particularly well-suited for businesses with limited IT resources or those looking for a reliable and hassle-free way to optimize their fleet operations. Whether you have a small fleet of delivery vans or a large fleet of trucks, Rhino Fleet Tracking provides the tools and support necessary to improve efficiency, reduce costs, and enhance overall fleet management.

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