Towbook vs Spireon

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Our analysts compared Towbook vs Spireon based on data from our 400+ point analysis of Fleet Management Software, user reviews and our own crowdsourced data from our free software selection platform.

Spireon Software Tool

Product Basics

Towbook, a SaaS solution, provides towing companies with payroll, private property, impounds and dispatch management inclusions. Its capabilities include digital dispatch and email processing, GPS tracking, vehicle inventory management, equipment inspections, driver check-ins and QuickBooks integration.

Users can access on-demand driver commissions, analyze driver behavior and truck volume and save time on sales tax reporting from a single location. It is accessible on Android and iOS devices.
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Spireon is a vehicle intelligence company delivering several products and services like GoldStar, FleetLocate and Kahu. Its offerings assist auto lenders, car dealers, buyers, partners and resellers with fleet tracking, trailer and asset tracking, vehicle maintenance and safety, driver behavior analysis and more. It helps save money, improve fleet and sales efficiency and trailer utilization and ensure regulatory compliance.
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$49 Monthly
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Tailored to your specific needs
$14.90/Vehicle, Monthly
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Tailored to your specific needs
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Windows
Mac
Linux
Android
Chromebook
Windows
Mac
Linux
Android
Chromebook
Cloud
On-Premise
Mobile
Cloud
On-Premise
Mobile

Product Assistance

Documentation
In Person
Live Online
Videos
Webinars
Documentation
In Person
Live Online
Videos
Webinars
Email
Phone
Chat
FAQ
Forum
Knowledge Base
24/7 Live Support
Email
Phone
Chat
FAQ
Forum
Knowledge Base
24/7 Live Support

Product Insights

  • Comprehensive Tools: Offers easy access to tools to run dispatch operations such as invoicing, inventory, dispatching, auctions, liens and GPS tracking within a single user dashboard. 
  • Simplifies Communication: Enables drivers to check in and out through the mobile app, complete asset inspection reports and share with managers for assessment in a few clicks. Drivers can accept calls directly on the mobile app. 
  • Reduces Workload: Save time and effort with advanced accounting tools, customizable automated workflows, digitized invoice sharing and payment import. Eliminates double-entry in accounting with QuickBooks integration. 
  • Improve Safety: Enhance driver and vehicle safety with live GPS-enabled tracking updates on the mobile app for Android and iOS users. 
  • 30-day Free Trial: Access a free 30-day trial with a comprehensive feature set without sharing credit card details or signing contracts and bonds. 
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  • Optimize Management: Improve fleet and inventory management with streamlined audits, proactive vehicle battery checks and lender handling, with visibility across all operations and channels. 
  • Boost Profitability: Increase profitability with additional sales and generate approximately $300 to $400 more per-vehicle sale. 
  • Driver Safety: Promote driver safety with real-time notifications about unwanted driving behaviors such as overspeeding and hard braking. Facilitates live coaching based on audio and visual alerts using AI dashcam footage. 
  • Vehicle Safety: Locate and recover stolen vehicles quickly with live asset visibility. Claims to have a 98% recovery rate and an approximate 26 minute recovery time. 
  • Customer Retention: Maximize customer satisfaction by sending proactive alerts when services are scheduled and due. Enhance convenience with in-app on-demand service schedules from any location. 
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  • Digital Dispatch and Email Processing: Perform and manage all dispatch functions with a single dashboard in real time. Users can take and assign calls, manage vehicle inventory and track job progress with one click. 
  • GPS Tracking: Enables GPS-powered driver and vehicle tracking on the mobile app. Partnered with several GPS solutions such as U.S. Fleet Tracking, Webfleet solutions, DriverLocate and AT&T Fleet Complete. 
  • Inventory Management: Create records and manage stored vehicle inventory through the Impound manager. Ensures compliance with state letter regulations and offers integration with Auto Data Direct. 
  • App Support: Offers end-to-end device support on Android and iOS devices for easy feature access from any location at all times. 
  • Equipment Inspections: Capture driver check-ins and outs around the clock. Drivers can fill in equipment and asset inspection reports and automatically share them for managerial review. 
  • Data Capture and Management: Allows drivers to update their status, attach geocoded images with calls, use GPS coordinates to update call locations, gather customer signatures and specify payment methods. 
  • Billing and Payment Import: Submit invoices to motor clubs directly from the dashboard for quick payment processing. Turn on the payment import feature to access complete payment information and automatically update the status on receipts. 
  • Accounting Workflow: Advanced accounting tools help manage and categorize billed, paid and unpaid invoices. Generate bulk statements for accounts and share them with customers by mail or emails. 
  • Comprehensive Reporting: Offers detailed insights into company performance, including income and revenue generated within a specified time. Analyze truck and driver volume and view driver commissions on demand. Automatically tracks sales tax and generates annual reports. 
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  • GoldStar: Delivers vehicle finance solutions to auto lenders and BHPH dealers. 
    • Historical Location: Provides location history for vehicles and helps identify the most suitable time and place to recover payment or automobiles. 
    • Vehicle Geofencing: Set predefined geofencing for areas and locations. Receive alerts whenever vehicles enter or exit the geofenced boundary. 
    • Vehicle Tracking: Tracks vehicles in real time. Get information about when it's in motion or parked and for how long. 
    • Link Sharing: Share vehicle history and live location data with recovery agents in a single link through emails or texts. Links expire within 24 hours or last till 30 days, as per set user requirements. 
    • Vehicle Abandonment Alerts: Receive prompt alerts for vehicle recovery in case of disconnected battery or vehicles unused for seven days or more. 
  • Lojack: Offers solutions to franchise dealers. Key features include inventory management, audit, service retention, app support and tools for knowing vehicle locations and stolen vehicle recovery. 
  • FleetLocate: Provides tools for fleet and trailer management to B2B organizations. 
    • Fleet tracking: Solutions consist of a 360-degree tracker, dash cams, compliance, GM OnStar hardware devices and Ford Data software. 
    • Trailer and Asset tracking: Includes Flex, Flex EQ, Solar, FL22, FL 700 and ITM. 
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#23

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User Sentiment Summary

Excellent User Sentiment 157 reviews
Good User Sentiment 4 reviews
98%
of users recommend this product

Towbook has a 'excellent' User Satisfaction Rating of 98% when considering 157 user reviews from 3 recognized software review sites.

76%
of users recommend this product

Spireon has a 'good' User Satisfaction Rating of 76% when considering 4 user reviews from 1 recognized software review sites.

4.8 (2)
n/a
4.86 (78)
n/a
4.9 (77)
3.8 (4)

Awards

Towbook stands above the rest by achieving an ‘Excellent’ rating as a User Favorite.

User Favorite Award

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Synopsis of User Ratings and Reviews

Technical Assistance: According to all of the users who mentioned customer support, their support assistance is ready-to-assist, prompt and helpful.
Usability: According to 100% of users who reviewed this pro, the software is user-friendly and allows multiple user access.
Customization: About 90% of users who mentioned this pro said the software allows a broad scope of customization, especially for electronic dispatches.
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Real-Time Vehicle Tracking: Users appreciate the ability to see the location of their vehicles in real-time, which helps them optimize routes, improve driver safety, and ensure timely deliveries.
Detailed Vehicle Data: Spireon provides a wealth of data on vehicle performance, including fuel consumption, engine diagnostics, and maintenance alerts. This information helps businesses make informed decisions about vehicle maintenance and improve overall fleet efficiency.
Driver Behavior Monitoring: The platform allows businesses to track driver behavior, such as speeding, harsh braking, and idling. This data can be used to improve driver safety, reduce fuel consumption, and minimize wear and tear on vehicles.
Mobile App Integration: Spireon's mobile app provides fleet managers with on-the-go access to vehicle data and allows them to communicate with drivers directly. This convenience streamlines operations and improves communication within the fleet.
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Infrequent Crashes: Halts daily operations due to sudden software crashes, according to 100% of users who mentioned this aspect.
GPS Tracker: According to more than 80% of users who reviewed this con, the tracker updates are not always accurate.
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Inaccurate Location Data: Some users have reported that Spireon's GPS tracking system provides inaccurate location data, leading to confusion and wasted time when trying to locate vehicles. This can be particularly problematic for businesses that rely on precise location information for scheduling and dispatching.
Limited Reporting Capabilities: Users have expressed frustration with Spireon's limited reporting capabilities, finding it difficult to generate the specific reports they need to analyze fleet performance and identify areas for improvement. This can make it challenging to track key metrics like fuel consumption, driver behavior, and vehicle maintenance.
Poor Customer Support: Several users have complained about poor customer support experiences, citing long wait times, unhelpful responses, and difficulty getting issues resolved. This can be a major frustration for businesses that rely on timely and effective support to keep their fleets running smoothly.
High Costs: Some users have found Spireon's pricing to be high, especially when compared to other fleet management solutions on the market. This can be a significant barrier for businesses with limited budgets, particularly smaller companies.
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Towbook is a cloud-based solution that serves towing and transportation companies with invoicing, impounds, dispatching and related functionalities. According to users who’ve tried this product, their GPS tracker provides inaccurate results occasionally. Software lags and crashes are another con witnessed by users.Technical assistance is unanimously appreciated, along with its simple user interface. Its customizability is another worthy pro of the tool. In short, businesses looking for a comprehensive dispatch tool that’s easy to learn and offers reliable support assistance can give it a try.

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Spireon's FleetLocate is a popular fleet management software that offers a wide range of features, including GPS tracking, driver behavior monitoring, and fuel management. While users praise its user-friendliness and robust features, some find the pricing to be a bit steep. Spireon's strengths lie in its ability to provide real-time data on vehicle location, driver behavior, and fuel consumption. This data can be used to optimize routes, improve driver safety, and reduce fuel costs. For example, users have reported that Spireon's driver behavior monitoring features have helped them to reduce speeding and harsh braking, leading to lower insurance premiums and fewer accidents. However, some users have noted that Spireon's lack of built-in route optimization features can be a drawback, as they may need to use a third-party app for this functionality. Overall, Spireon is best suited for large fleets that are looking for a comprehensive and powerful fleet management solution. Its advanced features and real-time data capabilities can help these businesses to improve efficiency, reduce costs, and enhance safety. However, smaller businesses may find the pricing to be prohibitive, and may be better served by a more affordable solution.

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