Home > Fleet Management Software > Towbook > Towbook vs Teletrac Navman

Towbook vs Teletrac Navman

Last Updated: November 18th, 2024

Our analysts compared Towbook vs Teletrac Navman based on data from our 400+ point analysis of Fleet Management Software, user reviews and our own crowdsourced data from our free software selection platform.

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Product Basics

Towbook, a SaaS solution, provides towing companies with payroll, private property, impounds and dispatch management inclusions. Its capabilities include digital dispatch and email processing, GPS tracking, vehicle inventory management, equipment inspections, driver check-ins and QuickBooks integration.

Users can access on-demand driver commissions, analyze driver behavior and truck volume and save time on sales tax reporting from a single location. It is accessible on Android and iOS devices.

A SaaS provider, Teletrac Navman offers location-based solutions for mobile asset management. Its role and industry-based dedicated inclusions offer end-to-end visibility into fleet and driver performance and ensure compliance and driver safety. Users can access data and manage assets, equipment and fleets from a single dashboard. Its modules include digital fleet maintenance, asset tracking, electronic logging devices, multi-camera and TN360.

$49 Monthly

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$25/Vehicle, Monthly

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Product Insights

Comprehensive Tools: Offers easy access to tools to run dispatch operations such as invoicing, inventory, dispatching, auctions, liens and GPS tracking within a single user dashboard.
Simplifies Communication: Enables drivers to check in and out through the mobile app, complete asset inspection reports and share with managers for assessment in a few clicks. Drivers can accept calls directly on the mobile app.
Reduces Workload: Save time and effort with advanced accounting tools, customizable automated workflows, digitized invoice sharing and payment import. Eliminates double-entry in accounting with QuickBooks integration.
Improve Safety: Enhance driver and vehicle safety with live GPS-enabled tracking updates on the mobile app for Android and iOS users.
30-day Free Trial: Access a free 30-day trial with a comprehensive feature set without sharing credit card details or signing contracts and bonds.

Enhanced Efficiency: Teletrac Navman streamlines operations by automating task assignments and route planning, leading to a more efficient use of resources and time.
Cost Reduction: By optimizing routes and monitoring vehicle health, the software helps reduce fuel consumption and maintenance costs, directly impacting the bottom line.
Improved Safety: Features like driver behavior monitoring and real-time alerts for speeding or harsh driving contribute to a safer fleet, reducing the likelihood of accidents and associated costs.
Regulatory Compliance: The software simplifies compliance with transportation regulations through features like electronic logging devices (ELD) for hours of service (HOS) tracking, helping avoid costly fines.
Real-Time Visibility: Teletrac Navman provides live tracking of vehicles, giving businesses instant access to their fleet's location and status, enhancing decision-making and customer service.
Data-Driven Decisions: With access to comprehensive reports and analytics, managers can make informed decisions to improve fleet performance and operational efficiency.
Asset Management: The software enables better management of vehicles and equipment, from tracking usage and performance to scheduling maintenance, ensuring optimal asset utilization.
Enhanced Customer Satisfaction: Improved reliability and efficiency in operations can lead to faster delivery times and better service, enhancing customer satisfaction and loyalty.
Environmental Benefits: By optimizing routes and reducing idle times, Teletrac Navman helps lower carbon emissions, contributing to a company’s sustainability goals.
Scalability: The software is designed to grow with your business, easily adapting to increased fleet sizes or changes in operational needs without significant additional investment.

Digital Dispatch and Email Processing: Perform and manage all dispatch functions with a single dashboard in real time. Users can take and assign calls, manage vehicle inventory and track job progress with one click.
GPS Tracking: Enables GPS-powered driver and vehicle tracking on the mobile app. Partnered with several GPS solutions such as U.S. Fleet Tracking, Webfleet solutions, DriverLocate and AT&T Fleet Complete.
Inventory Management: Create records and manage stored vehicle inventory through the Impound manager. Ensures compliance with state letter regulations and offers integration with Auto Data Direct.
App Support: Offers end-to-end device support on Android and iOS devices for easy feature access from any location at all times.
Equipment Inspections: Capture driver check-ins and outs around the clock. Drivers can fill in equipment and asset inspection reports and automatically share them for managerial review.
Data Capture and Management: Allows drivers to update their status, attach geocoded images with calls, use GPS coordinates to update call locations, gather customer signatures and specify payment methods.
Billing and Payment Import: Submit invoices to motor clubs directly from the dashboard for quick payment processing. Turn on the payment import feature to access complete payment information and automatically update the status on receipts.
Accounting Workflow: Advanced accounting tools help manage and categorize billed, paid and unpaid invoices. Generate bulk statements for accounts and share them with customers by mail or emails.
Comprehensive Reporting: Offers detailed insights into company performance, including income and revenue generated within a specified time. Analyze truck and driver volume and view driver commissions on demand. Automatically tracks sales tax and generates annual reports.

Equipment Maintenance:
- Automated Maintenance: Automate maintenance routines using inspection reports, real-time equipment diagnostics and custom scheduling capabilities.
- Diagnostics: Fleet managers get real-time diagnostic alerts for equipment maintenance and failures. Store and manage all asset records in a single system.
- Data Management: Electronically captures maintenance data, including crucial milestones and updates. Access charts with inspections, fault codes and telemetry insights.
Vehicle Tracking Systems:
- Real-Time Location: Get a drone view of fleets with pinpointed geographical locations of vehicles. Monitor real-time locations and measure fleet activity from any site. Get notifications on vehicles leaving a geofenced area or during unauthorized usage.
- Vehicle Activity Log: Access historical records of vehicle activity and individual driver behavior in a few clicks. Offers in-depth insights into fuel usage, idling, harsh braking, tailgating and overspeeding.
- Dispatch and Routing: Manage and dispatch job sheets and track work progress for individual jobs and drivers. Executes turn-by-turn routing and automates client communication with live email and text updates. Capture and save photos and e-signatures as proof of delivery.
- Maintenance Planning: Schedule regular maintenance alerts. Identify and execute pre and post-dispatch vehicle inspections. Measures vehicle maintenance expenses.
- Integrated Cameras: Offers real-time driver coaching with integrated in-cab warnings. Receive tailgating, overspeeding and seatbelt alerts. Provides video footage of up to four cameras.
- Business Insights: Provides natural language processing search, customizable dashboards and reports. Access interactive charts to draw business insights.
Vehicle Tracking Devices: Offers several hardware device options, including solar and battery-powered, self-installed and hardwired.
Inspection Reports: Drivers can complete and share daily fleet inspection reports using an in-vehicle tablet in real time.
ELD: Captures information about vehicle and motor carrier ID, date, time, location, distance traveled, yard moves and engine diagnostic reports. Records and shares driver data, including check-ins and outs, HOS, personal usage and daily record certificates.

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Analyst Rating Summary

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User Sentiment Summary

98%

of users recommend this product

Towbook has a 'excellent' User Satisfaction Rating of 98% when considering 157 user reviews from 3 recognized software review sites.

56%

of users recommend this product

Teletrac Navman has a 'poor' User Satisfaction Rating of 56% when considering 41 user reviews from 1 recognized software review sites.

4.8 (2)

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4.86 (78)

2.81 (41)

4.9 (77)

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Synopsis of User Ratings and Reviews

Technical Assistance: According to all of the users who mentioned customer support, their support assistance is ready-to-assist, prompt and helpful.

Usability: According to 100% of users who reviewed this pro, the software is user-friendly and allows multiple user access.

Customization: About 90% of users who mentioned this pro said the software allows a broad scope of customization, especially for electronic dispatches.

Real-Time Tracking: Users appreciate the ability to monitor their fleet in real-time, enhancing route efficiency and ensuring timely deliveries.

Driver Safety Features: The platform's focus on driver safety, including speed alerts and driving behavior monitoring, is highly valued for promoting safer driving practices.

Comprehensive Reporting: Teletrac Navman's detailed reports on vehicle usage, fuel consumption, and driver performance help businesses optimize operations and reduce costs.

User-Friendly Interface: The software's intuitive design and easy navigation are often highlighted, making it accessible for users of all tech levels.

Customizable Alerts: The ability to set up custom alerts for various events, such as unauthorized vehicle use or geofence breaches, offers users greater control and security.

Scalability: Businesses of all sizes find value in Teletrac Navman's scalable solutions, which can grow with their fleet without the need for significant overhauls.

Compliance Management: The platform aids in maintaining compliance with regulations, such as ELD mandates, reducing the risk of fines and penalties.

Customer Support: Many users report positive experiences with Teletrac Navman's customer service team, highlighting their responsiveness and helpfulness in resolving issues.

Infrequent Crashes: Halts daily operations due to sudden software crashes, according to 100% of users who mentioned this aspect.

GPS Tracker: According to more than 80% of users who reviewed this con, the tracker updates are not always accurate.

Customer Support: Users have reported challenges in getting timely and effective assistance from Teletrac Navman's customer support team, leading to frustration and unresolved issues.

User Interface: The platform's user interface has been described as clunky and outdated, making it difficult for users to navigate and find the information they need efficiently.

System Stability: Some users have experienced system outages and glitches, which can disrupt fleet operations and cause delays.

Reporting Features: Users have expressed dissatisfaction with the reporting capabilities, finding them to be limited and lacking in customization options.

Towbook is a cloud-based solution that serves towing and transportation companies with invoicing, impounds, dispatching and related functionalities. According to users who’ve tried this product, their GPS tracker provides inaccurate results occasionally. Software lags and crashes are another con witnessed by users.Technical assistance is unanimously appreciated, along with its simple user interface. Its customizability is another worthy pro of the tool. In short, businesses looking for a comprehensive dispatch tool that’s easy to learn and offers reliable support assistance can give it a try.

Teletrac Navman has garnered a mixed bag of user reviews over the past year. Many users appreciate the software's comprehensive feature set, including GPS tracking, fuel management, and driver behavior monitoring. The platform's ability to provide real-time insights into fleet operations is a significant advantage, allowing businesses to optimize routes, reduce fuel consumption, and improve driver safety. For instance, one user highlighted how Teletrac Navman helped them identify and address a recurring issue of drivers taking longer routes than necessary, resulting in substantial cost savings. However, some users have expressed concerns about the software's user interface, finding it somewhat clunky and outdated compared to competitors like Samsara and Verizon Connect. Additionally, while Teletrac Navman offers a wide range of features, some users have reported that certain functionalities, such as reporting and analytics, can be complex and require a steep learning curve. Despite these drawbacks, Teletrac Navman remains a popular choice for businesses with large and diverse fleets due to its scalability and customizability. The software's ability to integrate with other business systems, such as payroll and dispatch, is also a major plus for many users. Overall, Teletrac Navman appears best suited for established companies with complex fleet management needs who value a feature-rich solution and are willing to invest time in learning the system.

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FAQ

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