Towbook vs Trimble Maps

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Our analysts compared Towbook vs Trimble Maps based on data from our 400+ point analysis of Fleet Management Software, user reviews and our own crowdsourced data from our free software selection platform.

Product Basics

Towbook, a SaaS solution, provides towing companies with payroll, private property, impounds and dispatch management inclusions. Its capabilities include digital dispatch and email processing, GPS tracking, vehicle inventory management, equipment inspections, driver check-ins and QuickBooks integration.

Users can access on-demand driver commissions, analyze driver behavior and truck volume and save time on sales tax reporting from a single location. It is accessible on Android and iOS devices.
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Trimble Maps offers a comprehensive suite of software solutions tailored for fleet management, providing tools for route optimization, asset tracking, and driver safety. This software is particularly well-suited for logistics companies, delivery services, and transportation firms that require precise and efficient management of their vehicle fleets. Users benefit from real-time tracking, advanced mapping, and predictive analytics, which enhance operational efficiency and reduce costs.

Popular features include dynamic routing, geofencing, and detailed reporting capabilities, which allow fleet managers to make informed decisions and improve overall productivity. The software's user-friendly interface and robust support system have garnered positive feedback from users, who appreciate its reliability and depth of functionality.

Pricing for Trimble Maps typically varies based on the number of vehicles and specific features required, with options for monthly or annual payments. Compared to similar products, Trimble Maps is often praised for its accuracy and comprehensive feature set, making it a valuable tool for businesses aiming to optimize their fleet operations.

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$49 Monthly
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Tailored to your specific needs
$200 Monthly
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Tailored to your specific needs
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Windows
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Linux
Android
Chromebook
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Mac
Linux
Android
Chromebook
Cloud
On-Premise
Mobile
Cloud
On-Premise
Mobile

Product Assistance

Documentation
In Person
Live Online
Videos
Webinars
Documentation
In Person
Live Online
Videos
Webinars
Email
Phone
Chat
FAQ
Forum
Knowledge Base
24/7 Live Support
Email
Phone
Chat
FAQ
Forum
Knowledge Base
24/7 Live Support

Product Insights

  • Comprehensive Tools: Offers easy access to tools to run dispatch operations such as invoicing, inventory, dispatching, auctions, liens and GPS tracking within a single user dashboard. 
  • Simplifies Communication: Enables drivers to check in and out through the mobile app, complete asset inspection reports and share with managers for assessment in a few clicks. Drivers can accept calls directly on the mobile app. 
  • Reduces Workload: Save time and effort with advanced accounting tools, customizable automated workflows, digitized invoice sharing and payment import. Eliminates double-entry in accounting with QuickBooks integration. 
  • Improve Safety: Enhance driver and vehicle safety with live GPS-enabled tracking updates on the mobile app for Android and iOS users. 
  • 30-day Free Trial: Access a free 30-day trial with a comprehensive feature set without sharing credit card details or signing contracts and bonds. 
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  • Improved Route Efficiency: Trimble Maps optimizes routes to reduce travel time and fuel consumption, leading to cost savings and increased productivity.
  • Enhanced Driver Safety: The software provides real-time alerts and safety analytics, helping to minimize accidents and ensure compliance with safety regulations.
  • Accurate ETA Predictions: With precise traffic and weather data integration, Trimble Maps offers reliable estimated time of arrival (ETA) predictions, improving customer satisfaction.
  • Reduced Operational Costs: By optimizing routes and monitoring vehicle performance, the software helps lower maintenance costs and extend vehicle lifespan.
  • Comprehensive Fleet Visibility: Real-time tracking and detailed reporting provide fleet managers with a clear overview of vehicle locations and statuses, enhancing decision-making.
  • Streamlined Compliance Management: The platform assists in maintaining compliance with industry regulations, such as Hours of Service (HOS) and Electronic Logging Device (ELD) mandates.
  • Enhanced Customer Service: Accurate ETAs and real-time tracking allow businesses to provide customers with timely updates and improve overall service quality.
  • Data-Driven Insights: Advanced analytics and reporting tools offer actionable insights into fleet performance, enabling data-driven decision-making and strategic planning.
  • Scalability: Trimble Maps can easily scale to accommodate growing fleets, ensuring that businesses can expand without compromising efficiency or service quality.
  • Environmental Impact Reduction: By optimizing routes and reducing idle times, the software helps lower carbon emissions, contributing to more sustainable operations.
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  • Digital Dispatch and Email Processing: Perform and manage all dispatch functions with a single dashboard in real time. Users can take and assign calls, manage vehicle inventory and track job progress with one click. 
  • GPS Tracking: Enables GPS-powered driver and vehicle tracking on the mobile app. Partnered with several GPS solutions such as U.S. Fleet Tracking, Webfleet solutions, DriverLocate and AT&T Fleet Complete. 
  • Inventory Management: Create records and manage stored vehicle inventory through the Impound manager. Ensures compliance with state letter regulations and offers integration with Auto Data Direct. 
  • App Support: Offers end-to-end device support on Android and iOS devices for easy feature access from any location at all times. 
  • Equipment Inspections: Capture driver check-ins and outs around the clock. Drivers can fill in equipment and asset inspection reports and automatically share them for managerial review. 
  • Data Capture and Management: Allows drivers to update their status, attach geocoded images with calls, use GPS coordinates to update call locations, gather customer signatures and specify payment methods. 
  • Billing and Payment Import: Submit invoices to motor clubs directly from the dashboard for quick payment processing. Turn on the payment import feature to access complete payment information and automatically update the status on receipts. 
  • Accounting Workflow: Advanced accounting tools help manage and categorize billed, paid and unpaid invoices. Generate bulk statements for accounts and share them with customers by mail or emails. 
  • Comprehensive Reporting: Offers detailed insights into company performance, including income and revenue generated within a specified time. Analyze truck and driver volume and view driver commissions on demand. Automatically tracks sales tax and generates annual reports. 
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  • Route Optimization: Advanced algorithms to calculate the most efficient routes, reducing fuel consumption and travel time.
  • Geofencing: Customizable virtual boundaries that trigger alerts when vehicles enter or exit specified areas.
  • Real-Time Tracking: Live GPS tracking to monitor vehicle locations and movements in real-time.
  • Driver Behavior Monitoring: Tools to analyze driving patterns, including speed, braking, and acceleration, to promote safer driving habits.
  • Fleet Maintenance Scheduling: Automated reminders and scheduling for regular vehicle maintenance to prevent breakdowns and extend vehicle life.
  • Fuel Management: Detailed reports on fuel usage and efficiency to help manage and reduce fuel costs.
  • Compliance Management: Features to ensure adherence to industry regulations, such as Hours of Service (HOS) and Electronic Logging Device (ELD) mandates.
  • Customizable Dashboards: User-friendly interfaces that allow for personalized views of key metrics and data.
  • Integration Capabilities: Seamless integration with other business systems, such as ERP and CRM software, for streamlined operations.
  • Historical Data Analysis: Access to historical data for trend analysis and long-term planning.
  • Two-Way Messaging: Communication tools for direct messaging between drivers and dispatchers.
  • Load Planning: Tools to optimize load distribution and maximize vehicle capacity.
  • Incident Reporting: Features for logging and managing incidents, such as accidents or delays, to improve response times and record-keeping.
  • Weather and Traffic Updates: Real-time updates on weather conditions and traffic to help drivers avoid delays and hazards.
  • Mobile App Support: Mobile applications for both drivers and fleet managers to access key features on the go.
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Product Ranking

#4

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Fleet Management Software

#83

among all
Fleet Management Software

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User Sentiment Summary

Excellent User Sentiment 157 reviews
Excellent User Sentiment 13 reviews
98%
of users recommend this product

Towbook has a 'excellent' User Satisfaction Rating of 98% when considering 157 user reviews from 3 recognized software review sites.

90%
of users recommend this product

Trimble Maps has a 'excellent' User Satisfaction Rating of 90% when considering 13 user reviews from 1 recognized software review sites.

4.8 (2)
n/a
4.86 (78)
n/a
4.9 (77)
4.5 (13)

Awards

Towbook stands above the rest by achieving an ‘Excellent’ rating as a User Favorite.

User Favorite Award

Trimble Maps stands above the rest by achieving an ‘Excellent’ rating as a User Favorite.

User Favorite Award

Synopsis of User Ratings and Reviews

Technical Assistance: According to all of the users who mentioned customer support, their support assistance is ready-to-assist, prompt and helpful.
Usability: According to 100% of users who reviewed this pro, the software is user-friendly and allows multiple user access.
Customization: About 90% of users who mentioned this pro said the software allows a broad scope of customization, especially for electronic dispatches.
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Real-time Tracking: Users appreciate the ability to see the location of their vehicles in real-time, which helps them optimize routes and ensure timely deliveries.
Detailed Reporting: The platform provides comprehensive reports on vehicle performance, fuel consumption, and driver behavior, allowing businesses to identify areas for improvement and make data-driven decisions.
Geofencing: Users find the geofencing feature useful for setting up virtual boundaries around specific areas, such as delivery zones or restricted areas, and receiving alerts when vehicles enter or exit these zones.
Driver Safety Features: Trimble Maps offers features like speed monitoring and harsh braking alerts, which help businesses promote safe driving practices and reduce accidents.
Integration with Other Systems: The platform integrates seamlessly with other business systems, such as ERP and CRM, streamlining workflows and providing a unified view of operations.
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Infrequent Crashes: Halts daily operations due to sudden software crashes, according to 100% of users who mentioned this aspect.
GPS Tracker: According to more than 80% of users who reviewed this con, the tracker updates are not always accurate.
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Limited Customization: Some users have found that Trimble Maps lacks the flexibility to tailor features to their specific fleet management needs, such as the inability to create custom reports or integrate with other systems.
Steep Learning Curve: The interface can be complex and require significant training for new users, which can slow down adoption and productivity.
Occasional Performance Issues: Some users have reported experiencing slow loading times or glitches, which can disrupt workflow and impact efficiency.
Limited Mobile Functionality: The mobile app may not offer the same level of functionality as the desktop version, which can be a challenge for drivers who need to access critical information on the go.
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Towbook is a cloud-based solution that serves towing and transportation companies with invoicing, impounds, dispatching and related functionalities. According to users who’ve tried this product, their GPS tracker provides inaccurate results occasionally. Software lags and crashes are another con witnessed by users.Technical assistance is unanimously appreciated, along with its simple user interface. Its customizability is another worthy pro of the tool. In short, businesses looking for a comprehensive dispatch tool that’s easy to learn and offers reliable support assistance can give it a try.

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User reviews from the past year present a mixed bag. Some users praise Trimble Maps for its robust routing features, particularly highlighting its accuracy in calculating estimated times of arrival, which is crucial for businesses operating on tight schedules. For instance, one user, a logistics manager at a textile company, found that Trimble Maps helped them identify and address delivery inefficiencies, ultimately improving their overall operations. However, this satisfaction isn't universal. Other users, particularly those in the software development realm, express frustration with the platform's technical documentation, citing its lack of depth as a significant hurdle. This deficiency makes it challenging for developers to fully leverage the platform's capabilities and integrate it seamlessly with other systems. While Trimble Maps has earned its stripes for its core routing functionalities, its lack of comprehensive developer support and occasional usability hiccups prevent it from being a truly exceptional fleet management solution. Therefore, Trimble Maps appears best suited for businesses prioritizing accurate routing and ETA calculations over seamless software integration, particularly those in industries like logistics and transportation where these factors directly impact customer satisfaction and operational efficiency.

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