Verizon Connect vs Fleetio

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Our analysts compared Verizon Connect vs Fleetio based on data from our 400+ point analysis of Fleet Management Software, user reviews and our own crowdsourced data from our free software selection platform.

Product Basics

Formerly known as Fleetmatics, Verizon Connect Software offers services and technologies to field and office workers. It assists with fleet tracking, dashcams, field service and scheduling, compliance management, asset tracking, commercial navigation and more. It boosts driver efficiency and saves time through route optimization and roadside assistance capabilities.

Mobile job info and updates enable workers to stay agile and share unified customer data with all employee levels. It provides standard inclusions like document management, auto-scheduling, calendars and third-party integrations.
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Fleetio is an all-in-one SaaS tool for equipment and fleet management and maintenance. Its modules include asset assignment, issue management, work orders, inspection, preventive maintenance, and fuel and equipment management. It offers a mobile app Fleetio Go, which lets companies manage their fleets from any location at any time. It provides barcode scanning, fuel log, automated location entry, renewal reminder and NFC encoding capabilities, including real-time access to asset details. It also gives custom user-level access for viewing and editing rights.
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$20/Vehicle, Monthly
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$3/Vehicle, Monthly
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Windows
Mac
Linux
Android
Chromebook
Windows
Mac
Linux
Android
Chromebook
Cloud
On-Premise
Mobile
Cloud
On-Premise
Mobile

Product Assistance

Documentation
In Person
Live Online
Videos
Webinars
Documentation
In Person
Live Online
Videos
Webinars
Email
Phone
Chat
FAQ
Forum
Knowledge Base
24/7 Live Support
Email
Phone
Chat
FAQ
Forum
Knowledge Base
24/7 Live Support

Product Insights

  • Enhanced Efficiency: Streamlines operations by automating task assignments and scheduling, reducing manual intervention and saving valuable time.
  • Cost Reduction: Helps in identifying and eliminating inefficiencies in route planning and fuel usage, leading to significant savings on operational costs.
  • Improved Accountability: Offers real-time tracking of vehicles and assets, ensuring employees stay on task and resources are utilized effectively.
  • Better Customer Service: Enables more accurate ETA predictions and faster response times, enhancing customer satisfaction and loyalty.
  • Increased Safety: Monitors driver behavior and vehicle health, promoting safer driving practices and reducing the likelihood of accidents.
  • Data-Driven Decisions: Provides comprehensive reports and analytics, allowing businesses to make informed decisions based on accurate data.
  • Scalability: Adapts to the growing needs of a business, from managing a small fleet to overseeing a vast network of vehicles and assets.
  • Regulatory Compliance: Helps ensure compliance with industry regulations and standards, reducing the risk of fines and legal issues.
  • Asset Optimization: Maximizes the utilization of vehicles and equipment, ensuring they are used efficiently and reducing unnecessary wear and tear.
  • Environmental Sustainability: Supports eco-friendly practices by optimizing routes and reducing fuel consumption, contributing to lower carbon emissions.
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  • Lower Maintenance Expense: Identify and proactively solve maintenance issues before they arise using in-depth data insights. Helps clients save 48% on their maintenance costs. 
  • Streamline Workflows: Encourages better workflows with tools to track on-field staff productivity, repair expenses and equipment health from a single screen. 
  • Free Trial: Offers a 14-day free trial to help users make an informed choice after trying out its functionalities. Does not require payment credentials. 
  • Simplifies Communication: Fleet managers can create and send configurable reports on several metrics among themselves and drivers in a few clicks. 
  • Data-Driven Decisions: Enables stakeholders to make informed decisions based on data. Offers end-to-end visibility into operations to help gauge productivity and identify ways to improve. 
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  • Fleet Tracking  
    • Trend Analytics: Use report history to analyze fleet data, support investigations, uncover trends and conclude forecasts. Ensures regular backups and replicates cloud-based data storage. 
    • Integrated Videos: Access harsh driving and accident video footage in real time. Measure event severity to classify and improve driver coaching through unbiased video clips. 
    • HOS: Install hours of service tracking to track authorized driving hours and optimize trip schedules. 
    • Smart Dispatching: Identifies and dispatches the nearest mobile technician with suitable vehicles and skills for jobs. Provides accurate ETAs to customers. Filter dispatches based on distance, tags and attributes. 
    • Asset Tracking: Monitor and handle several equipment types and fully comply with the Association of equipment management professionals (AEMP). 
    • Route History: Replay route history for accurate routes taken on specific days. Gain insights into individual driver behavior and events, including stops, overspeeding and tailgating. 
    • API Integration: Integrates with enterprise solutions, including SAP, through basic web-based APIs like SOAP and REST. 
    • Alerts: Send custom alerts to drivers for harsh braking and idling. Fleet administrators can trigger lower-limit speeding alerts on detecting active vehicle wipers during rains or severe weather conditions. 
    • Custom Maps and Satellite View: Check interactive GIS information like parcel, land grids, sewer and power lines on maps. Receive crucial insights on map locations. Provides satellite imagery with birds eye and streetside views and the latest images. 
    • Asset Search and Utilization: Find tagged groups, locations, drivers and vehicles through the search feature. Automatically updates the map in real time based on searches. Discover equipment and assets yielding better returns to optimize asset utilization. 
    • Collaboration: Offers selective third-party access to view fleet activities. Useful for collaboration during disaster responses, storm recoveries and work order confirmations. 
    • Fuel Card Tracking: Track fuel usage for individual vehicles and fleets. Identifies suspicious entries and frauds through smart algorithms. 
    • Smart Maintenance: Schedule vehicle service alerts for local dealers and in-house service departments to support preventative vehicle maintenance. 
    • Mobile App: Offers live mobile view of assets and vehicles on a map. See route history and vehicle activities, locate drivers and get driver behavior alerts. 
  • Fleet DashCams: Provides a road-facing camera with 720p HD resolution and a driver-facing camera with 120-degree in-cab view and night vision. Captures, classifies and automatically shares video footage of harsh driving. Watch video clips on desktops and mobile devices or download and save them. 
  • Field Service and Scheduling: 
    • Smart Scheduling: The drag-and-drop calendar helps schedule technician appointments using AI-powered suggestions based on location, skill set, experience and availability. 
    • Job Management: Feed and manage customer data and job information such as contact info, address and job type. 
    • Multi-technicians and Visits: Schedule jobs requiring multiple visits or technicians in a few clicks. 
    • Notifications: Notifies about unseen jobs and sends prompt alerts regarding delays. 
    • Technician Status: Access individual worker information, including jobs scheduled for the day and essential details. Get reports on job status, whether complete or in progress. 
    • Proof of Service: Field staff and technicians can capture customer signatures, photos and job notes using the mobile app on Androids, iPhones and iPads. 
    • Customer Notifications: Send service reminders, confirm appointments and share ETAs over text messages or emails. 
    • Ratings and Reviews: Customers can provide ratings and reviews for technicians and jobs. View technician and company performance based on review patterns and insights on the dashboard. 
  • Compliance Management:  
    • ELD: FMCSA-approved ELD connects with the fleet for automated logging. Commercial drivers can access mobile app support at all times. 
    • DVIR: Offers in-depth DVIR for quick and adequate vehicle inspections on the app. Stay on top of maintenance schedules and address vehicle faults with automatic data synchronization. 
    • HOS: Ensures 395.15-compliant e-logs and avoids driver time violations. Track driver fatigue levels, rest breaks and minimize accidents. 
  • Asset Tracking: Offers suitable GPS-enabled asset tracking devices with long battery life and 3G or 4G connectivity. Choose the equipment to monitor and frequency to receive tracking reports. Provides trackers with IP67 protection to survive and operate in harsh environments. 
  • Marketplace: Integrates with various software for accounting, compliance, supply chain, fuel management and vehicle maintenance, such as Trimble, Fleetio, AmeriFuel, FourKites, QuickBooks Online and Whip Around. 
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  • Asset Management: Store and manage asset information in a single place. Offers custom fields, links assets with each other, tracks multiple meters, transfers data, manages assignments and logs notes and comments. 
  • Asset Assignments: View all asset assignments on a calendar to manage them. 
  • Expense Tracking: Offers insights into expenses such as fuel, maintenance, depreciation, supplies, incidentals, insurance, administrative costs, registration and taxes. 
  • Fuel Management: Access fuel trend analytics, check deficiencies and optimize vehicle allocation for order dispatch. 
  • Location History: Track vehicle activities and fleet history via GPS-enabled technology. 
  • Fleet Dashboard: Offers in-depth insights into vehicle and asset productivity. Allows users to manage real-time operational exceptions. 
  • VIN Decoding: VINs enable fleet managers to retrieve 90+ specifications for individual vehicles and maintenance schedules. Update changes automatically in real time. 
  • Operations Reports: Offers reports with simple data visualizations, custom data ranges and flexible filtering options. Subscribe to reports and schedule their transfer to the inbox or export and print PDFs to simplify data sharing. 
  • Asset Lifecycle Management: Build and validate asset replacement norms and make insight-based decisions for replacement and acquisitions. View asset details such as in-service date, utilization ratio, estimated service life and resale value. 
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Product Ranking

#6

among all
Fleet Management Software

#15

among all
Fleet Management Software

Find out who the leaders are

Analyst Rating Summary

76
61
32
15
100
100
78
62
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Compliance
Fleet Management
Fuel Management
Mobile
Fleet Maintenance
Compliance
Fleet Management
Fuel Management
Fleet Maintenance

Analyst Ratings for Functional Requirements Customize This Data Customize This Data

Verizon Connect
Fleetio
+ Add Product + Add Product
Advanced Driver-Assistance Systems (ADAS) Compliance Driver Management Electric Vehicle (EV) Management Fleet Maintenance Fleet Management Fleet Or Asset Tracking And Routing Fleet Safety Fuel Management Mobile 32 100 78 82 89 100 85 79 100 100 15 100 62 62 90 100 62 33 94 83 0 25 50 75 100
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33%
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67%
17%
16%
33%
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67%
75%
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75%
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91%
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92%
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8%
100%
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86%
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14%
43%
14%
43%
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17%
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83%
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83%
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17%

Analyst Ratings for Technical Requirements Customize This Data Customize This Data

0%
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100%
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100%
13%
75%
12%
13%
25%
62%

User Sentiment Summary

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Excellent User Sentiment 191 reviews
we're gathering data
96%
of users recommend this product

Fleetio has a 'excellent' User Satisfaction Rating of 96% when considering 191 user reviews from 4 recognized software review sites.

n/a
4.7 (8)
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4.5 (11)
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4.8 (169)
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4.7 (3)

Awards

SelectHub research analysts have evaluated Verizon Connect and concluded it earns best-in-class honors for Fleet Management, Fuel Management and Mobile.

Fleet Management Award
Fuel Management Award
Mobile Award

SelectHub research analysts have evaluated Fleetio and concluded it earns best-in-class honors for Fleet Maintenance and Fleet Management. Fleetio stands above the rest by achieving an ‘Excellent’ rating as a User Favorite.

User Favorite Award
Fleet Maintenance Award
Fleet Management Award

Synopsis of User Ratings and Reviews

Real-Time Tracking: Users appreciate the ability to monitor their fleet in real-time, enhancing operational efficiency and response times for customer service.
Route Optimization: The software's route optimization feature is praised for reducing fuel consumption and improving delivery times, which is crucial for businesses aiming to enhance sustainability and customer satisfaction.
Maintenance Alerts: Facility managers find the maintenance alert system invaluable for preventing equipment breakdowns, ensuring vehicles are serviced on time, and reducing costly repairs.
Customizable Reports: The ability to generate customizable reports helps businesses track performance metrics effectively, aiding in decision-making processes and operational improvements.
User-Friendly Interface: Even users with limited technical skills find the platform easy to navigate, making the adoption process smoother for teams.
Comprehensive Dashboard: The dashboard provides a comprehensive overview of fleet operations, including vehicle status and driver behavior, allowing for quick assessments and adjustments.
Enhanced Safety Features: Features like driver behavior monitoring and speed alerts are highly valued for promoting safer driving practices and reducing the risk of accidents.
Scalability: Verizon Connect is suitable for businesses of all sizes, offering scalability that allows companies to expand their fleet management capabilities as they grow.
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User Friendly: Offers an easy-to-use interface for admins, mechanics and drivers to access its tool from anywhere, according to 85% of users who mentioned this aspect.
Customer Support: According to all users who reviewed this pro, support specialists are quick and helpful at resolving issues and queries.
Fair Pricing: Vehicle-based pricing plans rightly justify the cost at companies of different sizes, as per 90% of users.
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Customer Service: Users report challenges in getting timely and effective support from Verizon Connect's customer service team, leading to frustration and unresolved issues.
Technical Issues: Frequent technical problems, such as device malfunctions and software glitches, can disrupt fleet operations and hinder productivity for facility management teams.
Cost: Verizon Connect's pricing structure can be complex and expensive, especially for larger fleets or those requiring advanced features, making it a significant investment for facility management budgets.
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Reporting Capabilities: Lags and crashes at times of massive data and reporting, according to most reviews that mention this aspect.
Cost Tracking: Inability to allocate costs and work orders with small equipment and vehicles is an issue faced by 85% of users as per reviews.
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Verizon Connect is a facility management software solution that has garnered positive feedback for its user-friendly interface, making it easy for businesses to navigate and manage their facilities efficiently. Users have also highlighted its seamless integration with other business systems, such as enterprise resource planning (ERP) and computer-aided design (CAD) software, which streamlines data flow and enhances operational efficiency. Additionally, Verizon Connect's comprehensive reporting capabilities have been praised, allowing businesses to generate tailored reports based on specific criteria, enabling data analysis and informed decision-making. However, some users have expressed concerns about the software's cost, considering it to be relatively expensive compared to other facility management solutions available in the market. Additionally, there have been reports of limited support for certain features that some businesses may require. Despite these drawbacks, Verizon Connect remains a popular choice for businesses seeking a comprehensive facility management solution, particularly those with multiple locations or those needing to comply with industry regulations. Its ability to track assets and employees across various sites, coupled with its robust reporting features, makes it an ideal choice for businesses with complex facility management needs.

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Fleetio offers comprehensive solutions to businesses of all sizes to manage and run their cloud-based fleet. Fuel, equipment and issue management, reporting, mobile app and fuel cards are vital inclusions. Their prompt customer service, cost-effective pricing models and easy-to-navigate interface are some worthy upsides of the suit. Reviews indicate that reporting features and cost tracking need improvement. All in all, it’s an excellent solution to manage and maintain fleet operations.

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Screenshots

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