Verizon Connect vs Lytx

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Our analysts compared Verizon Connect vs Lytx based on data from our 400+ point analysis of Fleet Management Software, user reviews and our own crowdsourced data from our free software selection platform.

Product Basics

Formerly known as Fleetmatics, Verizon Connect Software offers services and technologies to field and office workers. It assists with fleet tracking, dashcams, field service and scheduling, compliance management, asset tracking, commercial navigation and more. It boosts driver efficiency and saves time through route optimization and roadside assistance capabilities.

Mobile job info and updates enable workers to stay agile and share unified customer data with all employee levels. It provides standard inclusions like document management, auto-scheduling, calendars and third-party integrations.
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Lytx offers comprehensive and customizable modules for fuel management, DOT and ELD compliance, fleet management and tracking, risk detection and driver safety. It helps avoid unsafe driving practices, prevent collisions and check driver behaviors with the DriveCam Event recorder and video-based driver coaching. Users can track vehicles within the fleet via continuous GPS tracking. Its video telematics capabilities offer detailed insights to streamline operations and decision-making.
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$20/Vehicle, Monthly
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Small 
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Large 
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Windows
Mac
Linux
Android
Chromebook
Windows
Mac
Linux
Android
Chromebook
Cloud
On-Premise
Mobile
Cloud
On-Premise
Mobile

Product Assistance

Documentation
In Person
Live Online
Videos
Webinars
Documentation
In Person
Live Online
Videos
Webinars
Email
Phone
Chat
FAQ
Forum
Knowledge Base
24/7 Live Support
Email
Phone
Chat
FAQ
Forum
Knowledge Base
24/7 Live Support

Product Insights

  • Enhanced Efficiency: Streamlines operations by automating task assignments and scheduling, reducing manual intervention and saving valuable time.
  • Cost Reduction: Helps in identifying and eliminating inefficiencies in route planning and fuel usage, leading to significant savings on operational costs.
  • Improved Accountability: Offers real-time tracking of vehicles and assets, ensuring employees stay on task and resources are utilized effectively.
  • Better Customer Service: Enables more accurate ETA predictions and faster response times, enhancing customer satisfaction and loyalty.
  • Increased Safety: Monitors driver behavior and vehicle health, promoting safer driving practices and reducing the likelihood of accidents.
  • Data-Driven Decisions: Provides comprehensive reports and analytics, allowing businesses to make informed decisions based on accurate data.
  • Scalability: Adapts to the growing needs of a business, from managing a small fleet to overseeing a vast network of vehicles and assets.
  • Regulatory Compliance: Helps ensure compliance with industry regulations and standards, reducing the risk of fines and legal issues.
  • Asset Optimization: Maximizes the utilization of vehicles and equipment, ensuring they are used efficiently and reducing unnecessary wear and tear.
  • Environmental Sustainability: Supports eco-friendly practices by optimizing routes and reducing fuel consumption, contributing to lower carbon emissions.
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  • Boost Productivity: Improve overall productivity with comprehensive monitoring of fuel consumption. It also tracks vehicle and driver behavior from any site. Make smart decisions through trend analysis and performance insights based on geofence triggers, miles, maintenance and fuel usage. 
  • Optimize Fleet Routing: Create the best routes using historical and current data about road, traffic and weather conditions anytime. In-depth insights, including trip history and driving behavior, help identify and eliminate unwanted patterns and achieve better results. 
  • Customer Experience: Enhance customer service and boost retention with accurate ETAs and live vehicle and driver location view. Accelerate deliveries by identifying and assigning vehicles closest to the service destination. 
  • Driver Safety: Detects and eliminates unsafe driving practices, including distracted driving, missed stops, not wearing a seatbelt, etc. Send prompt in-cab alerts to drivers. 
  • Vehicle Safety: Ensure fleet safety and helps recover stolen vehicles with live tracking and geofencing alerts, alerting administrators whenever fleets cross a geofenced location. 
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  • Fleet Tracking  
    • Trend Analytics: Use report history to analyze fleet data, support investigations, uncover trends and conclude forecasts. Ensures regular backups and replicates cloud-based data storage. 
    • Integrated Videos: Access harsh driving and accident video footage in real time. Measure event severity to classify and improve driver coaching through unbiased video clips. 
    • HOS: Install hours of service tracking to track authorized driving hours and optimize trip schedules. 
    • Smart Dispatching: Identifies and dispatches the nearest mobile technician with suitable vehicles and skills for jobs. Provides accurate ETAs to customers. Filter dispatches based on distance, tags and attributes. 
    • Asset Tracking: Monitor and handle several equipment types and fully comply with the Association of equipment management professionals (AEMP). 
    • Route History: Replay route history for accurate routes taken on specific days. Gain insights into individual driver behavior and events, including stops, overspeeding and tailgating. 
    • API Integration: Integrates with enterprise solutions, including SAP, through basic web-based APIs like SOAP and REST. 
    • Alerts: Send custom alerts to drivers for harsh braking and idling. Fleet administrators can trigger lower-limit speeding alerts on detecting active vehicle wipers during rains or severe weather conditions. 
    • Custom Maps and Satellite View: Check interactive GIS information like parcel, land grids, sewer and power lines on maps. Receive crucial insights on map locations. Provides satellite imagery with birds eye and streetside views and the latest images. 
    • Asset Search and Utilization: Find tagged groups, locations, drivers and vehicles through the search feature. Automatically updates the map in real time based on searches. Discover equipment and assets yielding better returns to optimize asset utilization. 
    • Collaboration: Offers selective third-party access to view fleet activities. Useful for collaboration during disaster responses, storm recoveries and work order confirmations. 
    • Fuel Card Tracking: Track fuel usage for individual vehicles and fleets. Identifies suspicious entries and frauds through smart algorithms. 
    • Smart Maintenance: Schedule vehicle service alerts for local dealers and in-house service departments to support preventative vehicle maintenance. 
    • Mobile App: Offers live mobile view of assets and vehicles on a map. See route history and vehicle activities, locate drivers and get driver behavior alerts. 
  • Fleet DashCams: Provides a road-facing camera with 720p HD resolution and a driver-facing camera with 120-degree in-cab view and night vision. Captures, classifies and automatically shares video footage of harsh driving. Watch video clips on desktops and mobile devices or download and save them. 
  • Field Service and Scheduling: 
    • Smart Scheduling: The drag-and-drop calendar helps schedule technician appointments using AI-powered suggestions based on location, skill set, experience and availability. 
    • Job Management: Feed and manage customer data and job information such as contact info, address and job type. 
    • Multi-technicians and Visits: Schedule jobs requiring multiple visits or technicians in a few clicks. 
    • Notifications: Notifies about unseen jobs and sends prompt alerts regarding delays. 
    • Technician Status: Access individual worker information, including jobs scheduled for the day and essential details. Get reports on job status, whether complete or in progress. 
    • Proof of Service: Field staff and technicians can capture customer signatures, photos and job notes using the mobile app on Androids, iPhones and iPads. 
    • Customer Notifications: Send service reminders, confirm appointments and share ETAs over text messages or emails. 
    • Ratings and Reviews: Customers can provide ratings and reviews for technicians and jobs. View technician and company performance based on review patterns and insights on the dashboard. 
  • Compliance Management:  
    • ELD: FMCSA-approved ELD connects with the fleet for automated logging. Commercial drivers can access mobile app support at all times. 
    • DVIR: Offers in-depth DVIR for quick and adequate vehicle inspections on the app. Stay on top of maintenance schedules and address vehicle faults with automatic data synchronization. 
    • HOS: Ensures 395.15-compliant e-logs and avoids driver time violations. Track driver fatigue levels, rest breaks and minimize accidents. 
  • Asset Tracking: Offers suitable GPS-enabled asset tracking devices with long battery life and 3G or 4G connectivity. Choose the equipment to monitor and frequency to receive tracking reports. Provides trackers with IP67 protection to survive and operate in harsh environments. 
  • Marketplace: Integrates with various software for accounting, compliance, supply chain, fuel management and vehicle maintenance, such as Trimble, Fleetio, AmeriFuel, FourKites, QuickBooks Online and Whip Around. 
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  • Fleet Management: Identify drivers matched with the right vehicles through ID badge scanning. Access live stream videos to stay informed about vehicle locations and status in real time. Drivers can mark specific events for management to review later in case of mishappenings. Search video recordings using location and date filters. 
  • Fleet Tracking: Allows GPS-enabled real-time tracking along routes, drivers and vehicles. Access driver’s current location and videos based on the time frames, interest points or addresses from the map. Pinpoint incidents, verify services, track compliance and optimize claim responses. 
  • Fleet Dash Cams: Offers 360-degree view through high-quality video recordings, including rear, cargo, right, left, in-cab and outside view with night vision. Gain access to up to 100 hours of recorded video per device for video evidence. 
  • DOT Compliance: Ensures DOT and ELD compliance and improves CSA scores through automatic process management. Manage DVIRS and HOS. Analyze CSA and audit driver qualification data. 
  • Fleet Safety: Provides AI-powered risk detection with in-cab alerts, remote coaching, driver performance analysis and recognition tools. Includes customizable and end-to-end reporting features for detailed insights and better decision-making. 
  • Integration Network: Offers seamless integration with several tracking, scheduling, maintenance and risk management solutions such as Fleetio, Locus, ETruckbiz, Streamline, GEOTAB, Idelic and Beans. 
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Product Ranking

#6

among all
Fleet Management Software

#11

among all
Fleet Management Software

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Analyst Rating Summary

76
57
32
50
100
100
78
68
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Compliance
Fleet Management
Fuel Management
Mobile
Fleet Maintenance
Compliance

Analyst Ratings for Functional Requirements Customize This Data Customize This Data

Verizon Connect
Lytx
+ Add Product + Add Product
Advanced Driver-Assistance Systems (ADAS) Compliance Driver Management Electric Vehicle (EV) Management Fleet Maintenance Fleet Management Fleet Or Asset Tracking And Routing Fleet Safety Fuel Management Mobile 32 100 78 82 89 100 85 79 100 100 50 100 68 0 53 83 66 49 71 67 0 25 50 75 100
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33%
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33%
13%
54%
100%
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67%
17%
16%
50%
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91%
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9%
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88%
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12%
86%
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14%
71%
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29%
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20%
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40%
100%
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80%
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67%
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Analyst Ratings for Technical Requirements Customize This Data Customize This Data

0%
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13%
75%
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25%
62%

User Sentiment Summary

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Excellent User Sentiment 24 reviews
we're gathering data
93%
of users recommend this product

Lytx has a 'excellent' User Satisfaction Rating of 93% when considering 24 user reviews from 2 recognized software review sites.

n/a
4.2 (3)
n/a
4.7 (21)

Awards

SelectHub research analysts have evaluated Verizon Connect and concluded it earns best-in-class honors for Fleet Management, Fuel Management and Mobile.

Fleet Management Award
Fuel Management Award
Mobile Award

Lytx stands above the rest by achieving an ‘Excellent’ rating as a User Favorite.

User Favorite Award

Synopsis of User Ratings and Reviews

Real-Time Tracking: Users appreciate the ability to monitor their fleet in real-time, enhancing operational efficiency and response times for customer service.
Route Optimization: The software's route optimization feature is praised for reducing fuel consumption and improving delivery times, which is crucial for businesses aiming to enhance sustainability and customer satisfaction.
Maintenance Alerts: Facility managers find the maintenance alert system invaluable for preventing equipment breakdowns, ensuring vehicles are serviced on time, and reducing costly repairs.
Customizable Reports: The ability to generate customizable reports helps businesses track performance metrics effectively, aiding in decision-making processes and operational improvements.
User-Friendly Interface: Even users with limited technical skills find the platform easy to navigate, making the adoption process smoother for teams.
Comprehensive Dashboard: The dashboard provides a comprehensive overview of fleet operations, including vehicle status and driver behavior, allowing for quick assessments and adjustments.
Enhanced Safety Features: Features like driver behavior monitoring and speed alerts are highly valued for promoting safer driving practices and reducing the risk of accidents.
Scalability: Verizon Connect is suitable for businesses of all sizes, offering scalability that allows companies to expand their fleet management capabilities as they grow.
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Driver Safety: Lytx's DriveCam program helps improve driver safety by identifying risky driving behaviors like speeding or cell phone use, allowing for targeted coaching and improvement. This focus on safety can lead to reduced accidents and lower insurance premiums.
Fuel Efficiency: The system can monitor fuel consumption patterns and identify areas for improvement, such as excessive idling or inefficient routing. Optimizing fuel usage can lead to significant cost savings for fleets.
Fleet Tracking: Lytx provides real-time GPS tracking, allowing fleet managers to monitor vehicle locations, optimize routes, and improve dispatching efficiency. This enhanced visibility can lead to better customer service and reduced operational costs.
Compliance: Lytx assists with compliance with regulations like the ELD mandate by automatically recording Hours of Service (HOS) and providing tools for managing driver logs. This can help fleets avoid costly fines and penalties.
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Customer Service: Users report challenges in getting timely and effective support from Verizon Connect's customer service team, leading to frustration and unresolved issues.
Technical Issues: Frequent technical problems, such as device malfunctions and software glitches, can disrupt fleet operations and hinder productivity for facility management teams.
Cost: Verizon Connect's pricing structure can be complex and expensive, especially for larger fleets or those requiring advanced features, making it a significant investment for facility management budgets.
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Customer Support: Lytx's customer support has received negative feedback, with users reporting long wait times and unhelpful responses.
Camera Functionality: Issues with camera functionality, such as blurry footage or failure to capture events, have been reported by some users.
False Alerts: The system's AI can generate false alerts, leading to unnecessary distractions and frustration for drivers and fleet managers.
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Verizon Connect is a facility management software solution that has garnered positive feedback for its user-friendly interface, making it easy for businesses to navigate and manage their facilities efficiently. Users have also highlighted its seamless integration with other business systems, such as enterprise resource planning (ERP) and computer-aided design (CAD) software, which streamlines data flow and enhances operational efficiency. Additionally, Verizon Connect's comprehensive reporting capabilities have been praised, allowing businesses to generate tailored reports based on specific criteria, enabling data analysis and informed decision-making. However, some users have expressed concerns about the software's cost, considering it to be relatively expensive compared to other facility management solutions available in the market. Additionally, there have been reports of limited support for certain features that some businesses may require. Despite these drawbacks, Verizon Connect remains a popular choice for businesses seeking a comprehensive facility management solution, particularly those with multiple locations or those needing to comply with industry regulations. Its ability to track assets and employees across various sites, coupled with its robust reporting features, makes it an ideal choice for businesses with complex facility management needs.

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Lytx is a comprehensive fleet management platform that leverages video telematics, AI, and machine vision to enhance safety, boost productivity, and provide actionable insights for fleets of all sizes. Users consistently highlight Lytx's effectiveness in reducing accidents and incidents, with the platform's integration with repeat events playing a crucial role in identifying issues and improving driver accountability. The ability to capture video footage for real-time driver coaching and prevention of potentially dangerous situations is a major selling point. However, some users express concerns about the software's price and limited integration with other systems. Lytx distinguishes itself through its advanced machine vision and AI technology, capable of identifying over 60 risky driving behaviors both inside and outside the vehicle. This technology categorizes and delivers video as comprehensive insights, aiding in tracking and monitoring driver risk. Additionally, Lytx's 24/7 customer support and extensive feature set contribute to its strong reputation. While pricing transparency could be improved, the company's commitment to driver safety and collision prevention through features like real-time alerts and coaching tools is commendable. Lytx is best suited for businesses prioritizing safety and efficiency in their fleet operations. Its data-driven approach, coupled with AI-powered insights, empowers fleet managers to proactively address risks, improve driver behavior, and optimize routes for fuel savings. Industries such as trucking, waste management, transit, government, and distribution can particularly benefit from Lytx's comprehensive suite of tools.

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