Donorbox vs Funraise

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Our analysts compared Donorbox vs Funraise based on data from our 400+ point analysis of Fundraising Software, user reviews and our own crowdsourced data from our free software selection platform.

Product Basics

DonorBox is a digital system that helps receive online donations and payments, ensures easy campaign management through seamless website integrations and allows users to manage recurring donation plans. The dashboard helps build and distribute donation forms, offers text-to-give messages for free, and manages crowdfunding pages. It encourages donations by letting users embed donation forms or create custom pop-ups.

Its anti-fraud wizardry, SSL/TLS encryption, strong customer authentication and secure payment gateway help organizations circumvent any false or fraudulent donations.
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Funraise enables digital donor management through a user-friendly dashboard that helps migrate donor databases, assigns soft credits, and offers wealth screening, social screening and supporter tags. It empowers users to create donation forms, websites and more. It helps raise funds, automate repetitive tasks, track supporter data, create custom segmentation, run recurring campaigns and identify donor touchpoints. The platform provides social as well as peer-to-peer fund gathering through a dedicated app.

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$139 Monthly, Freemium
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Tailored to your specific needs
$99 Monthly
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Tailored to your specific needs
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Product Assistance

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Product Insights

  • Streamlined Donation Process: Donorbox simplifies the donation experience, making it quick and easy for supporters to contribute, thereby increasing the likelihood of completed donations.
  • Recurring Donations: It enables organizations to set up and manage recurring donations effortlessly, ensuring a steady stream of income and fostering long-term relationships with donors.
  • Customizable Forms: Donorbox allows for the customization of donation forms to match the branding of the organization, creating a seamless experience for donors and enhancing brand recognition.
  • Efficient Fund Management: The platform provides tools for tracking and managing funds, enabling organizations to allocate resources more effectively and make informed financial decisions.
  • Multi-Currency and Payment Method Support: Donorbox supports multiple currencies and payment methods, making it accessible for international donors and expanding the potential donor base.
  • Integration Capabilities: It offers integration with various platforms and services, such as websites and social media, facilitating broader outreach and engagement opportunities.
  • Enhanced Security: Donorbox prioritizes the security of donor information and transactions with industry-standard encryption, ensuring trust and confidence among users.
  • Automated Receipts and Notifications: The software automates the generation and sending of donation receipts and notifications, saving time and ensuring prompt communication with donors.
  • Analytics and Reporting: Donorbox provides detailed analytics and reporting tools, helping organizations to track performance, understand donor behavior, and refine fundraising strategies.
  • Peer-to-Peer Fundraising: It enables supporters to create personal fundraising pages, leveraging their networks for increased reach and donations.
  • Event Registration and Management: Donorbox offers features for event registration and management, streamlining the organization of fundraising events and enhancing participant engagement.
  • Customer Support: It provides robust customer support, offering assistance and resources to ensure organizations can make the most out of the platform.
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  • Increased Donor Engagement: Funraise's personalized communication tools help build stronger relationships with donors, leading to higher retention rates.
  • Streamlined Campaign Management: The platform's integrated dashboard allows for easy tracking and management of multiple fundraising campaigns simultaneously.
  • Enhanced Reporting Capabilities: Detailed analytics and reporting features provide insights into donor behavior and campaign performance, enabling data-driven decisions.
  • Automated Administrative Tasks: Automation of routine tasks such as donation processing and receipt generation frees up time for strategic planning and donor interaction.
  • Improved Donation Experience: User-friendly donation forms and multiple payment options make it easier for donors to contribute, increasing overall donation rates.
  • Customizable Fundraising Pages: Tailored fundraising pages that align with your brand help create a consistent and professional image, enhancing credibility.
  • Seamless Integration: Funraise integrates with popular CRM systems and social media platforms, ensuring a cohesive and efficient workflow.
  • Mobile Accessibility: Mobile-optimized features allow donors to contribute on-the-go, expanding your reach and convenience for supporters.
  • Enhanced Security: Robust security measures protect donor information and ensure compliance with data protection regulations, building trust with your supporters.
  • Scalable Solutions: Whether you're a small nonprofit or a large organization, Funraise's scalable tools grow with your needs, ensuring long-term sustainability.
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  • Recurring Donations: Stabilize revenue flow through one-time or weekly, monthly, quarterly and yearly donations with a single click. Allow donors to cover the processing fees through flexible donation modules. 
  • Company Donations: Maximize campaign donations through company contributions and gift matching. Integration with Double the Donation simplifies donation matching, motivating employers to match their gifts. 
  • Donor Management: Optimize outreach, eliminate duplicate entries, record communications and build consolidated databases. Campaigners can create segmented donor lists using advanced filters and get notified of crucial moments like anniversaries or plan upgrades. Recurring donors can create profiles to set up and regulate donation plans. 
  • Mobile Giving: Text-to-give simplifies the donation process for mobile donors. Fundraisers can include campaign details by checking the option to receive donations instantly. 
  • Payment Processing: Ensure a fast and secure payment process, complying with authentication regulations and depositing donations directly into campaign funds. Accept one-time and recurring donations through Apple Pay, Google Pay, PayPal, electronic bank transfers and credit and debit cards, without storing any card details. 
  • Integrations: Streamline workflows and build consistent donor relationships by connecting with a host of solutions, including Salesforce, Mailchimp, Slack, QuickBooks, Airtable and more. 
  • Donation Forms: Create a personalized donation page free of cost or choose a pre-existing layout. Customize forms by adding colors, logo, images, hyperlinks, backgrounds and more. Donors can easily fill out the pop-up form by clicking the donate button. Nonprofits can access Custom CSS to add code segments. 
  • Analytics: Evaluate a campaign’s progress and glean valuable insights through Google Analytics. Facebook Pixel tracking code lets nonprofits monitor visitors’ interactions with the campaign website after watching advertisements. 
  • Campaign Management: Organize, implement and monitor initiatives through email marketing and other digital tools. 
    • Crowdfunding Management: Create engaging campaigns in minutes, with customizations to include campaign-centric branding. Nonprofits can discuss campaign details, share goals and track progress by posting text, images and videos on the crowdfunding page. 
    • Social Media: Increase outreach and generate online donations by sharing fundraisers on Facebook, Twitter and LinkedIn. 
    • Donor Engagement: Increase involvement by allowing donors to subscribe, sending personalized emails and creating elaborate campaigns with stories, images, and videos. Tap into the donor wall option and embed it onto a website to share messages from donors. 
  • Global Support: Accepts donations in more than 20 currencies and offers localized forms in 11 languages. 
  • Goal Meter: Visualize a fundraiser’s progress towards its fundraising goal and track incoming donations through a campaign thermometer which can be included in donation forms, embedded separately or added to live events. 
  • Tax Receipt: Offers automated one-time and year-end tax receipts with customizable templates to fill in required details. Nonprofits based in the U.K. can reclaim tax by allowing U.K. donors to mark their donations as Gift Aid. 
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  • Donor Management: Migrate, organize and manage donor data in a centralized database. 
    • Custom Segmentation: Filter donor lists according to history, subscriptions, demographics and general information. Assign tags to supporters for targeted management. 
    • Tracking: Record and monitor donor touchpoints, response time, follow-ups and interpersonal relationships between supporters. 
    • Household Management: Export mailing lists directly to the database and gauge overall impact by communicating with families and groups. 
    • Donor Portal: Supporters can view donation history, receipts and summaries. 
    • Portfolios: Allocate portfolios to staff members and automate tasks based on behavior. 
    • Screening: Improve records by pulling data from Facebook, Twitter and LinkedIn and access supporters’ donation capacities. 
    • Documentation: Create donor records, upload necessary documents and add notes, cues and reminders. 
  • Forms: Increase donations by creating embeddable, customizable and mobile-optimized online forms. Incorporate personalized brand colors, custom questions, and recurring giving and payment options. 
  • Donation Pages: Create branded, mobile-friendly pages for recurring, general and specific donation campaigns — shareable via emails, social media, texts or direct links. 
    • Personalization: Highlight the organization’s narratives by including branded logos, colors, pictures and content. Suggest donation amounts and other details for specific donor segments using custom links. 
    • UTM Tracking: Track source data and observe online traffic and ad spending ROI by recording UTM parameters. 
    • Company Matching: Allow donors to search for their employers and request company donation matches. 
    • Dedications: Supporters can dedicate givings to their loved ones and automatically share them via email. 
  • Crowdfunding: Allow supporters to raise donations on the organization’s behalf by setting up customizable peer-to-peer pages. 
  • Website Management: Design brand-centric websites with the fundraising site builder. 
    • Microsites: Add colors, fonts, pictures, videos, text buttons and more. 
    • Progress Bar: Engage donors by adding goal meters and donation feeds. 
    • Strategy-Based Sites: Create landing pages and microsites for donations, recurring giving programs, events, peer-to-peer fundraising and more. 
    • Customizations: Add background videos, custom URLs, additional pages, CSS styles, layouts, tracking scripts and form configurations. 
  • Payment Options: Collect donations via credit cards, Apple Pay, PayPal, echeck and Bitcoin. 
  • Security: Ensure safe transactions and data protection with SSL-secured donations and PCI level 1 compliance. 
  • Integrations: Leverage integrations with Salesforce, MailChimp, Shopify, QuickBooks Online, Double the Donations and more. 
  • Social Fundraising: Run campaigns on social media platforms and automatically sync Facebook and Instagram donations and donor information. Offers personalized donation stickers for Instagram stories, real-time donation options and a business account “donate” button. Livestream videos and embed them on websites with Twitch and Streamlabs. 
  • Recurring Giving: Ensure consistent revenue flows by setting up recurring donation and subscription programs. Automatically update payment methods and contact supporters via automated emails for failed payments and reminders to update expiring cards. 
  • Reports and Dashboards: Gain actionable insights and measure campaign performance in real time with charts, graphs and other visualization tools. View comprehensive task sheets by pulling configurable, filterable reports. Provides cross-module and drill-down reporting, conditional statements, logic compositions, pivot tables and scheduled PDF reports. 
  • Event Management: Host virtual events and streamline the ticketing process with easy-to-implement fundraising modules. 
    • Ticketing: Create and manage tickets, customizable with event details, quantities, costs and tax-deductible pricing. 
    • Check-In: Easily admit guests with physical, printed or mobile tickets via scanners. 
    • Custom Questions: Add questions like meal counts and shirt sizes, and directly share the answers with event coordinators. 
    • Event Administration: Monitor registrations, purchases and guest preferences in one place. 
  • Emails: Optimize engagement with automated, customized email campaigns. Pick from pre-existing templates and add content, pictures, links and more. Automatically send receipts and congratulatory messages when donors reach milestones. 
  • Mobile App: Monitor transactions, manage profiles, check-in attendees, collect donations and more through the app. Syncs with fundraising websites to display transaction activities in real time. 
  • Text: Connect with donors by sending personalized, brand-centric messages. Ask for donations, send emergency relief fund requests and provide links to donation sites via text messages. 
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Product Ranking

#6

among all
Fundraising Software

#33

among all
Fundraising Software

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Analyst Rating Summary

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Analyst Ratings for Functional Requirements Customize This Data Customize This Data

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Funraise
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Dashboard And Reporting Data Hygiene Document Management Donation Management Donor Management Event Management Fundraising Programs Marketing And Online Advocacy Mobile Capabilities Payment Processing And Receipts Platform Capabilities, Security And Compliances Volunteer Management 46 50 25 65 70 48 83 85 50 73 71 50 0 25 50 75 100
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User Sentiment Summary

Excellent User Sentiment 266 reviews
Excellent User Sentiment 92 reviews
95%
of users recommend this product

Donorbox has a 'excellent' User Satisfaction Rating of 95% when considering 266 user reviews from 4 recognized software review sites.

93%
of users recommend this product

Funraise has a 'excellent' User Satisfaction Rating of 93% when considering 92 user reviews from 2 recognized software review sites.

4.5 (9)
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4.5 (19)
4.4 (19)
4.8 (234)
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4.7 (73)
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Awards

Donorbox stands above the rest by achieving an ‘Excellent’ rating as a User Favorite.

User Favorite Award

Funraise stands above the rest by achieving an ‘Excellent’ rating as a User Favorite.

User Favorite Award

Synopsis of User Ratings and Reviews

Simple Setup: Donorbox is known for its user-friendly interface and straightforward setup process, making it accessible even for those with limited technical expertise. The platform guides users through each step, from creating donation forms to embedding them on websites or social media.
Recurring Donations: The platform simplifies the management of recurring donations, allowing donors to set up automated contributions on a regular basis (weekly, monthly, or annually). This feature helps organizations secure predictable revenue streams and cultivate long-term donor relationships.
Multiple Payment Options: Donorbox supports various payment methods, including major credit cards, debit cards, ACH transfers, Apple Pay, Google Pay, and PayPal. This flexibility caters to a wider range of donor preferences and increases the likelihood of successful donations.
Data Security: Donorbox prioritizes data security and compliance with industry standards, such as PCI DSS. The platform employs encryption and other security measures to protect sensitive donor information, ensuring a safe and trustworthy donation experience.
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Seamless Integration: Funraise seamlessly integrates with popular CRM systems and website builders, facilitating a smooth data flow and eliminating manual data entry.
User-Friendly Interface: The platform boasts an intuitive interface that's easy to navigate, even for team members without a technical background, so you can quickly get up to speed with its features.
Robust Reporting and Analytics: Funraise provides comprehensive reporting tools that offer valuable insights into campaign performance, donor behavior, and overall fundraising progress, allowing for data-driven decision-making.
Exceptional Customer Support: Users consistently praise Funraise's responsive and helpful customer support team, which is readily available to assist with any questions or issues that may arise.
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Limited Functionality: Donorbox may not be suitable for organizations with complex fundraising needs, as it lacks advanced features such as peer-to-peer fundraising and event management.
Customer Support: Some users have reported challenges in receiving timely and effective support from Donorbox, particularly for technical issues or account inquiries.
Pricing Structure: The platform's pricing model, which includes a percentage-based fee on donations, may be less cost-effective for organizations with high donation volumes.
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Setup Complexity: Some users have reported that the initial setup of Funraise can be complicated and may require significant time investment to configure properly.
Occasional Bugs: While generally praised for its functionality, some users have mentioned encountering occasional bugs or technical glitches on the platform.
Limited Donor Portal: Funraise lacks a comprehensive online portal where donors can independently manage recurring donations and update payment information.
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Ready to "box up" your fundraising woes? Donorbox might just be the answer you've been searching for. Reviews from the past year paint a picture of a platform that's a hit with nonprofits of all sizes, lauded for its user-friendly interface, affordability, and robust features. Users rave about the ease of setting up donation forms, managing donor information, and tracking campaign progress, all within a single, centralized platform. The ability to accept recurring donations and integrate with other popular apps is also a major plus. Donorbox seems to outshine competitors with its emphasis on donor engagement. Features like donor filters and milestone alerts help nonprofits build stronger relationships with their supporters, ultimately leading to increased donations and long-term sustainability. However, no platform is perfect. Some users have noted that Donorbox's reporting capabilities could be more comprehensive, and that certain advanced features may require a bit of a learning curve. Yet, these minor drawbacks seem to be overshadowed by the platform's overall value and ease of use. Donorbox appears to be the ideal choice for nonprofits seeking a straightforward, cost-effective, and efficient way to manage their fundraising efforts. Its intuitive design, coupled with excellent customer support, makes it a winner for both tech-savvy and less tech-inclined users. Whether you're a small grassroots organization or a large charity, Donorbox provides the tools you need to streamline your fundraising and focus on what truly matters – making a difference in the world.

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Is Funraise truly a fun way to raise funds? User reviews from the past year suggest that Funraise is a breath of fresh air in the fundraising software market. They consistently praise its user-friendly interface, making it easy to navigate and use, even for those without a technical background. One user raved about the platform's intuitive design, stating, "Funraise is a very user-friendly platform and makes fundraising and donor management easy." However, some users have pointed out that the initial setup can be a bit daunting, with a learning curve involved. A standout feature that sets Funraise apart is its robust reporting functionality. Users appreciate the ability to generate comprehensive reports that provide valuable insights into their fundraising campaigns, allowing for data-driven decision-making. This emphasis on data analysis empowers organizations to understand donor behavior and optimize their strategies. One reviewer highlighted this strength, stating, "Funraise offers many other features such as customizable peer-to-peer platforms, automated emails, event ticketing, and more." However, a recurring concern among users is the presence of occasional bugs. While these bugs don't appear to be a dealbreaker, they can cause minor inconveniences. Where Funraise truly shines is its customer support, which receives glowing reviews across the board. Users consistently praise the responsiveness, helpfulness, and expertise of the Funraise support team. One satisfied customer shared their experience, stating, "The client support received is hands down the best." This dedication to customer satisfaction is a major differentiator for Funraise and contributes significantly to its positive reputation. Based on these reviews, Funraise appears to be best suited for small to medium-sized nonprofit organizations seeking a comprehensive and user-friendly fundraising platform with exceptional customer support.

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Screenshots

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