Donorbox vs MobileCause

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Our analysts compared Donorbox vs MobileCause based on data from our 400+ point analysis of Fundraising Software, user reviews and our own crowdsourced data from our free software selection platform.

Product Basics

DonorBox is a digital system that helps receive online donations and payments, ensures easy campaign management through seamless website integrations and allows users to manage recurring donation plans. The dashboard helps build and distribute donation forms, offers text-to-give messages for free, and manages crowdfunding pages. It encourages donations by letting users embed donation forms or create custom pop-ups.

Its anti-fraud wizardry, SSL/TLS encryption, strong customer authentication and secure payment gateway help organizations circumvent any false or fraudulent donations.
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MobileCause (acquired by Community Brands as part of the GiveSmart platform) is an online software purpose-built for nonprofit organizations to accelerate raising funds both in-person and virtually. Users can leverage text-to-donate, scannable ticketing, live event thermometer, peer-to-peer pages, volunteer signups and more. A dedicated in-person strategist provides them with one-on-one custom fundraising plans, storytelling best practices, interactive calls-to-action and donor engagement strategies. Other offerings include a unified dashboard, fundraising without transaction fees, 24x7 customer support, donor reporting and analytics and end-to-end security.

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$139 Monthly, Freemium
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Product Assistance

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Product Insights

  • Streamlined Donation Process: Donorbox simplifies the donation experience, making it quick and easy for supporters to contribute, thereby increasing the likelihood of completed donations.
  • Recurring Donations: It enables organizations to set up and manage recurring donations effortlessly, ensuring a steady stream of income and fostering long-term relationships with donors.
  • Customizable Forms: Donorbox allows for the customization of donation forms to match the branding of the organization, creating a seamless experience for donors and enhancing brand recognition.
  • Efficient Fund Management: The platform provides tools for tracking and managing funds, enabling organizations to allocate resources more effectively and make informed financial decisions.
  • Multi-Currency and Payment Method Support: Donorbox supports multiple currencies and payment methods, making it accessible for international donors and expanding the potential donor base.
  • Integration Capabilities: It offers integration with various platforms and services, such as websites and social media, facilitating broader outreach and engagement opportunities.
  • Enhanced Security: Donorbox prioritizes the security of donor information and transactions with industry-standard encryption, ensuring trust and confidence among users.
  • Automated Receipts and Notifications: The software automates the generation and sending of donation receipts and notifications, saving time and ensuring prompt communication with donors.
  • Analytics and Reporting: Donorbox provides detailed analytics and reporting tools, helping organizations to track performance, understand donor behavior, and refine fundraising strategies.
  • Peer-to-Peer Fundraising: It enables supporters to create personal fundraising pages, leveraging their networks for increased reach and donations.
  • Event Registration and Management: Donorbox offers features for event registration and management, streamlining the organization of fundraising events and enhancing participant engagement.
  • Customer Support: It provides robust customer support, offering assistance and resources to ensure organizations can make the most out of the platform.
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  • Enhanced Engagement: MobileCause facilitates direct and personalized communication with donors through SMS and email, significantly increasing engagement and fostering a sense of community among supporters.
  • Streamlined Fundraising: The platform simplifies the donation process, making it easy for supporters to contribute through various payment methods, leading to increased fundraising efficiency and higher conversion rates.
  • Event Management Simplified: With tools for ticket sales, registrations, and live event fundraising, MobileCause removes the logistical headaches of event planning, allowing organizations to focus on creating memorable experiences for attendees.
  • Real-Time Analytics: MobileCause provides instant access to fundraising data and donor insights, enabling organizations to make informed decisions, adapt strategies in real time, and maximize the impact of their campaigns.
  • Increased Donor Retention: By offering a seamless donation experience and effective communication tools, MobileCause helps organizations build lasting relationships with their donors, leading to improved retention rates.
  • Cost-Effectiveness: With its all-in-one platform, MobileCause eliminates the need for multiple software solutions, reducing overhead costs and providing a better return on investment for nonprofit organizations.
  • Customizable Campaigns: The software offers extensive customization options for fundraising campaigns, allowing organizations to align their fundraising efforts with their brand identity and mission, enhancing donor trust and loyalty.
  • Accessibility: MobileCause’s mobile-first approach ensures that fundraising campaigns are accessible on any device, expanding the reach of campaigns and making it convenient for supporters to donate anytime, anywhere.
  • Volunteer Coordination: Beyond fundraising, MobileCause offers tools for managing and communicating with volunteers, streamlining the coordination process and enhancing the volunteer experience.
  • Compliance and Security: MobileCause adheres to strict security standards and ensures compliance with payment processing regulations, providing peace of mind for organizations and their donors regarding the safety of their data and transactions.
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  • Recurring Donations: Stabilize revenue flow through one-time or weekly, monthly, quarterly and yearly donations with a single click. Allow donors to cover the processing fees through flexible donation modules. 
  • Company Donations: Maximize campaign donations through company contributions and gift matching. Integration with Double the Donation simplifies donation matching, motivating employers to match their gifts. 
  • Donor Management: Optimize outreach, eliminate duplicate entries, record communications and build consolidated databases. Campaigners can create segmented donor lists using advanced filters and get notified of crucial moments like anniversaries or plan upgrades. Recurring donors can create profiles to set up and regulate donation plans. 
  • Mobile Giving: Text-to-give simplifies the donation process for mobile donors. Fundraisers can include campaign details by checking the option to receive donations instantly. 
  • Payment Processing: Ensure a fast and secure payment process, complying with authentication regulations and depositing donations directly into campaign funds. Accept one-time and recurring donations through Apple Pay, Google Pay, PayPal, electronic bank transfers and credit and debit cards, without storing any card details. 
  • Integrations: Streamline workflows and build consistent donor relationships by connecting with a host of solutions, including Salesforce, Mailchimp, Slack, QuickBooks, Airtable and more. 
  • Donation Forms: Create a personalized donation page free of cost or choose a pre-existing layout. Customize forms by adding colors, logo, images, hyperlinks, backgrounds and more. Donors can easily fill out the pop-up form by clicking the donate button. Nonprofits can access Custom CSS to add code segments. 
  • Analytics: Evaluate a campaign’s progress and glean valuable insights through Google Analytics. Facebook Pixel tracking code lets nonprofits monitor visitors’ interactions with the campaign website after watching advertisements. 
  • Campaign Management: Organize, implement and monitor initiatives through email marketing and other digital tools. 
    • Crowdfunding Management: Create engaging campaigns in minutes, with customizations to include campaign-centric branding. Nonprofits can discuss campaign details, share goals and track progress by posting text, images and videos on the crowdfunding page. 
    • Social Media: Increase outreach and generate online donations by sharing fundraisers on Facebook, Twitter and LinkedIn. 
    • Donor Engagement: Increase involvement by allowing donors to subscribe, sending personalized emails and creating elaborate campaigns with stories, images, and videos. Tap into the donor wall option and embed it onto a website to share messages from donors. 
  • Global Support: Accepts donations in more than 20 currencies and offers localized forms in 11 languages. 
  • Goal Meter: Visualize a fundraiser’s progress towards its fundraising goal and track incoming donations through a campaign thermometer which can be included in donation forms, embedded separately or added to live events. 
  • Tax Receipt: Offers automated one-time and year-end tax receipts with customizable templates to fill in required details. Nonprofits based in the U.K. can reclaim tax by allowing U.K. donors to mark their donations as Gift Aid. 
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  • Online Giving: Facilitate swift donations, sign-ups and recurring gifts from any device, and ensure secure data storage with PCI level 1 compliance. 
    • Text-to-Donate: For donations from mobile devices, provides guests with a link to the donation page after they text a unique keyword to a 5-digit shortcode. 
    • Forms: Create customizable and shareable mobile-friendly forms to collect crucial donor contact info like name, phone, address and email. 
    • Event Page: Increase campaign awareness and consolidate information through event pages. Create or edit the pages without needing any code. Leverage the built-in social sharing and Livestream modules to optimize promotional efforts. 
    • Social Giving: Use social media to enhance campaigns by embedding forms on Facebook and hosting live broadcasts. 
    • Customizable Confirmation Pages: Personalize the donation confirmation page by adding elements like thank you images, CTAs, options for subscribing to a mailing list, and links to social media. 
    • Recurring Giving: Encourage recurring giving through intelligent pop-ups. Automatically suggests a recurring total based on the contribution made and prompts when the gift is less than a specific amount. 
  • Fundraising Management: Streamline events with quick check-ins, automated receipts and a well-rounded communication strategy. Dedicated experts help build elaborate fundraisers by handling set-up, promotions, support and other needs. 
    • Tickets and Check-in: Create customizable and printable e-tickets with QR codes to accelerate check-ins. Relay guest details, revenue generation, and ticket orders and availability in real time. 
    • Card on File: Get donors’ credit card details when they check-in and facilitate giving throughout the event with a numeric code. 
    • Live Thermometer: Display donations and donor names in real time, recognize significant contributions and infuse animations to keep things interesting. 
    • Sponsorships: Reduce revenue dependency on tickets and donations by providing sponsorship opportunities. Set a cap on exclusive sponsorships, create extensive forms, monitor sign-ups, process payments and add the sponsor’s logo to the website. 
    • Livestream: Broadcast live events on Facebook, Youtube and Vimeo with options to view them via URLs even after they’ve ended. 
    • Event Enrollment: Track and store RSVPs and registrations with one form, and customize them to include exclusive requests and important guest details. 
  • Crowdfunding: Diversify the donor base by allowing supporters to share campaigns within their networks. Individual fundraisers can create personalized pages, adding images, videos, CTAs and campaign goals. Provides a unique keyword to all fundraisers, allowing donors to share them via Facebook, Twitter, text and email. 
  • Mobile Messaging: Share campaign updates, promote events, ask for contributions and send out automated donation reminders through text messaging. Volunteers can sign-up, subscribe, fill out surveys and more via text. 
  • Integrations: Easily transfer data through CRM integrations such as Salesforce, Bloomerang, DonorPerfect, Kindful, Blackbaud eTapestry and more. 
  • Dashboard and Analytics: Analyze data at multiple touchpoints, track conversion rates and uncover hidden insights through the interactive dashboard. Provides on-demand reporting and monitoring to augment performance and interactions. 
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Product Ranking

#6

among all
Fundraising Software

#20

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Fundraising Software

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Analyst Rating Summary

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Marketing and Online Advocacy
Event Management
Data Hygiene
Donation Management

Analyst Ratings for Functional Requirements Customize This Data Customize This Data

Donorbox
MobileCause
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Dashboard And Reporting Data Hygiene Document Management Donation Management Donor Management Event Management Fundraising Programs Marketing And Online Advocacy Mobile Capabilities Payment Processing And Receipts Platform Capabilities, Security And Compliances Volunteer Management 46 50 25 65 70 48 83 85 50 73 71 50 0 96 0 88 61 100 80 64 50 60 0 64 0 25 50 75 100
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Analyst Ratings for Technical Requirements Customize This Data Customize This Data

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User Sentiment Summary

Excellent User Sentiment 266 reviews
Excellent User Sentiment 238 reviews
95%
of users recommend this product

Donorbox has a 'excellent' User Satisfaction Rating of 95% when considering 266 user reviews from 4 recognized software review sites.

91%
of users recommend this product

MobileCause has a 'excellent' User Satisfaction Rating of 91% when considering 238 user reviews from 2 recognized software review sites.

4.5 (9)
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4.5 (19)
4.7 (33)
4.8 (234)
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4.5 (205)
4.7 (4)
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Awards

Donorbox stands above the rest by achieving an ‘Excellent’ rating as a User Favorite.

User Favorite Award

SelectHub research analysts have evaluated MobileCause and concluded it earns best-in-class honors for Event Management. MobileCause stands above the rest by achieving an ‘Excellent’ rating as a User Favorite.

User Favorite Award
Event Management Award

Synopsis of User Ratings and Reviews

Simple Setup: Donorbox is known for its user-friendly interface and straightforward setup process, making it accessible even for those with limited technical expertise. The platform guides users through each step, from creating donation forms to embedding them on websites or social media.
Recurring Donations: The platform simplifies the management of recurring donations, allowing donors to set up automated contributions on a regular basis (weekly, monthly, or annually). This feature helps organizations secure predictable revenue streams and cultivate long-term donor relationships.
Multiple Payment Options: Donorbox supports various payment methods, including major credit cards, debit cards, ACH transfers, Apple Pay, Google Pay, and PayPal. This flexibility caters to a wider range of donor preferences and increases the likelihood of successful donations.
Data Security: Donorbox prioritizes data security and compliance with industry standards, such as PCI DSS. The platform employs encryption and other security measures to protect sensitive donor information, ensuring a safe and trustworthy donation experience.
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Streamlined Donation Process: MobileCause simplifies giving with text-to-give, QR codes, and Apple Pay, making it easy for donors to contribute quickly.
Customizable Fundraising Pages: The platform allows for branded donation pages and event microsites, ensuring a cohesive and professional look for fundraising campaigns.
Effective Communication Tools: MobileCause facilitates donor engagement through features like peer-to-peer fundraising, crowdfunding, and event management, fostering connections and encouraging participation.
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Limited Functionality: Donorbox may not be suitable for organizations with complex fundraising needs, as it lacks advanced features such as peer-to-peer fundraising and event management.
Customer Support: Some users have reported challenges in receiving timely and effective support from Donorbox, particularly for technical issues or account inquiries.
Pricing Structure: The platform's pricing model, which includes a percentage-based fee on donations, may be less cost-effective for organizations with high donation volumes.
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Limited Customization: MobileCause's customization options for donation pages and forms might not meet the needs of organizations with specific branding requirements or complex donation structures.
Learning Curve: The platform's interface and features can have a steep learning curve, especially for users who are new to online fundraising or have limited technical experience. This can lead to frustration and a longer onboarding process.
Customer Support: Some users have reported challenges with MobileCause's customer support, including slow response times and difficulty resolving technical issues. This can be a significant drawback for organizations that rely on prompt and efficient support.
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Ready to "box up" your fundraising woes? Donorbox might just be the answer you've been searching for. Reviews from the past year paint a picture of a platform that's a hit with nonprofits of all sizes, lauded for its user-friendly interface, affordability, and robust features. Users rave about the ease of setting up donation forms, managing donor information, and tracking campaign progress, all within a single, centralized platform. The ability to accept recurring donations and integrate with other popular apps is also a major plus. Donorbox seems to outshine competitors with its emphasis on donor engagement. Features like donor filters and milestone alerts help nonprofits build stronger relationships with their supporters, ultimately leading to increased donations and long-term sustainability. However, no platform is perfect. Some users have noted that Donorbox's reporting capabilities could be more comprehensive, and that certain advanced features may require a bit of a learning curve. Yet, these minor drawbacks seem to be overshadowed by the platform's overall value and ease of use. Donorbox appears to be the ideal choice for nonprofits seeking a straightforward, cost-effective, and efficient way to manage their fundraising efforts. Its intuitive design, coupled with excellent customer support, makes it a winner for both tech-savvy and less tech-inclined users. Whether you're a small grassroots organization or a large charity, Donorbox provides the tools you need to streamline your fundraising and focus on what truly matters – making a difference in the world.

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MobileCause is a software platform that helps organizations manage their fundraising efforts. It offers a variety of features, including online donation collection, event management, and donor management. MobileCause has been praised by users for its ease of use, its comprehensive feature set, and its affordable pricing. However, some users have reported that the platform can be difficult to customize and that its customer support is not always responsive. MobileCause stands out from competitors like DonorPerfect and Bonterra with its focus on mobile giving and its user-friendly interface. The platform makes it easy for organizations to collect donations through text messages, which can be a convenient option for donors. MobileCause also offers a variety of features that are specifically designed for mobile fundraising, such as mobile-optimized donation pages and text-to-give campaigns. However, some users have found that MobileCause's customization options are limited compared to other platforms. Additionally, some users have reported that customer support can be slow to respond to inquiries. Overall, MobileCause is a good choice for organizations that are looking for an easy-to-use fundraising platform with a strong focus on mobile giving. However, organizations that require a high degree of customization or that need responsive customer support may want to consider other options. It is important to note that software capabilities and user experiences can change over time, so it's always a good idea to check the latest reviews and information before making a decision.

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