Neon CRM vs DonorDrive

Last Updated:

Our analysts compared Neon CRM vs DonorDrive based on data from our 400+ point analysis of Fundraising Software, user reviews and our own crowdsourced data from our free software selection platform.

Product Basics

Neon CRM is a cloud-based solution built by Neon One that helps nonprofit organizations streamline day to day processes for more efficiency and manage fundraising events, memberships and volunteers through automation.

Users can leverage it to build nonprofit websites while facilitating real-time credit card processing and recurring payments. These inclusions help enhance online donations while reducing manual work.
read more...

DonorDrive, developed by Global Cloud, is a comprehensive software solution designed to streamline fundraising efforts for organizations of various sizes. It is particularly well-suited for non-profits and charities seeking to enhance their fundraising capabilities through a blend of modern technology and user-friendly features. DonorDrive stands out for its ability to facilitate event planning, peer-to-peer fundraising, and donor management, making it a versatile tool in the arsenal of any fundraising team. Among its most lauded benefits are its ease of use, which allows organizations to quickly set up campaigns, and its robust reporting tools that provide valuable insights into fundraising activities. Compared to similar products in the market, users often highlight DonorDrive's exceptional customer support and the platform's adaptability to different fundraising strategies as key differentiators. Pricing for DonorDrive typically varies based on the scale of the organization and the breadth of features required, with payment plans structured on a subscription basis to accommodate varying budgetary needs.

read more...
$179 Monthly
Get a free price quote
Tailored to your specific needs
$300/Organization, Monthly
Get a free price quote
Tailored to your specific needs
Small 
i
Medium 
i
Large 
i
Small 
i
Medium 
i
Large 
i
Windows
Mac
Linux
Android
Chromebook
Windows
Mac
Linux
Android
Chromebook
Cloud
On-Premise
Mobile
Cloud
On-Premise
Mobile

Product Assistance

Documentation
In Person
Live Online
Videos
Webinars
Documentation
In Person
Live Online
Videos
Webinars
Email
Phone
Chat
FAQ
Forum
Knowledge Base
24/7 Live Support
Email
Phone
Chat
FAQ
Forum
Knowledge Base
24/7 Live Support

Product Insights

  • Central Dashboard: Leverage customizable widgets and automatic syncing for a complete overview of the activities across the organization. Track growth and retention across supporters and donations, volunteers and events as well as upcoming activities and campaigns in one glance. 
  • Enhanced Fundraising: Centralize donor data, segment it to identify prospects and solicitations, tweak communications and campaigns and raise more money. Customized online donation forms, automated follow up receipts and workflow post-donation also help build better relationships and subsequently get supporters to pledge more donations. 
  • Comprehensive Relationship Management: Comprehensive supporter profiles, constituent portals to manage donations and customizable online forms form the foundation of a relationship-focused system that fosters deeper connections. 
  • Integrated Communication: Along with donor segmentation, integrate mass communication through emails and social media, and build a brand with storytelling and interpersonal communication. 
  • Mobile App: Available on both iOS and Android. Makes it easier to review upcoming activities, stay connected to supporters and add new donations on the go. 
  • Integrations: Use certified integrations as well as open APIs to manage multiple tools and create a streamlined, intuitive system with data consistency across the organization. 
read more...
  • Gain Actionable Insights: Make informed decisions with real-time campaign insights. Measure performance through campaign activity tracking, yearly comparisons and other critical metrics. 
  • Multiple Donation Choices: Ensure seamless donations by providing several payment options to donors. Contributors can make one-time and recurring donations via credit cards and mobile payment options like Venmo, PayPal and Amazon Pay. Contribute to live online fundraisers without exiting the stream.  
  • Turn Participants into Fundraisers: Convert donors into fundraisers with the coach module and incentivization tools. Supporters can share their stories and mobilize support via social sharing, emails and texts. Use gratitude generators and achievement badges to acknowledge their efforts. 
  • Easily Manage Events: Create and manage multiple events using scalable and configurable templates. Execute campaigns from any location by syncing data with CRMs. Maintain control with a robust permissions structure. 
read more...
  • Accounts and Relationship Tracking: Create and maintain donor accounts, along with a history of contact, communication and transaction receipts. Relationships between individual accounts can be traced and tracked as a household, company or custom relationship for better communication, campaigning and event planning. 
  • Activities and Notes Tracking: Keep record of all actions performed on fields including users, constituents, accounts, donations, pledges, events, memberships, communication and purchases to audit databases as well as track previous and current data states. Trace changes in data records and maintain priority tasks using the activity and notes tracking feature. 
  • Volunteer Management: Accept, train, certify and manage volunteers. Once trained, volunteers can be assigned to different groups and projects, and the progress of the volunteer program can be measured regularly. 
  • Grant Management: Track and manage research, apply to and receive grants, track statuses, and take the requisite steps to receive grants. 
  • Constituent Login Portal: Exclusive members can access timesheets and custom web pages. Constituents can manage peer-to-peer fundraising, events and recurring transactions, upload required files and renew memberships. 
  • Credit Card and Check Processing: NeonPay is a single-source, PCI-compliant tool to manage, authorize and capture payments from all major credit cards as well as eCheck and ACH. Make payments void, issue full or partial refunds and manage disputes. 
  • Event Management: Manage all types of events, ranging from get-togethers, seminars and classes to conferences and fundraisers. Also enables dynamic event listing, conditional ticketing and attendee management. 
  • Email Marketing: Segment members and customize communication per segment using in-built templates and graphics. Segmentation can also be used to create print mail and material that can be dispatched to physical addresses. 
  • Online Web Forms and Surveys: Offers customizable, mobile-friendly and responsive web forms for events, surveys and donation collections. The forms can be branded and have support follow up communication. 
  • Reports and Analytics: Tracks the performance and growth of the organization via statistical analysis. Access detailed reports on various features and aspects of the tool, such as mailing and communication, donors, memberships, donations, transactions and payments, events, campaigns, and more. 
read more...
  • Virtual Fundraising: Deliver engaging online fundraising experiences with livestreaming and activity tracking. 
    • Gamification: Motivate supporters and publicly reward them with configurable achievement badges, leaderboards and a donation feed. Create virtual racetracks for participants with surprising milestones as they progress through a virtual map. 
    • Automation: Automatically communicate with donors via emails, texts and tweets. Use advanced filters to target particular audiences. 
    • Personalizations: Fundraisers can customize live content with organization-centric branding tools. Personalize the stream experience with DonorDrive APIs. 
    • Facebook Fundraisers: Link fundraising pages to Facebook and monitor campaign effectiveness. 
    • Tracking: Monitor fundraisers and gather crucial donor data. Track donations in real time via alerts and overlays. 
  • Peer-to-Peer Fundraising: Empower supporters to fundraise on the organization’s behalf with personalized pages and communication tools. Fundraisers and teams can share campaigns with community members. 
    • Activity Feed: Support live interactions with viewers. View comments and donations in real time. 
    • Activity Tracking: Connect activity-centric campaigns like marathons to fundraising. Set goals and highlight team accomplishments. Automate tracking by integrating with health device apps such as Fitbit, Apple Health and Google Fit.  
    • Social Sharing: Share campaigns and accept donations via social media, texts and emails. 
    • Fundraising Pages: Increase awareness by creating personalized pages. Post content, add images and videos, set up a profile picture, update goals and more. 
  • Campaign Management: Create customizable, mobile-optimized donation campaigns without a code. Add one-time and recurring donation options to websites. Sync data with CRMs. 
  • Mobile App: Supporters can find campaigns, register for events and start crowdfunding. Receive targeted push notifications and converse via in-app messaging. Provides a brand-specific user experience. 
  • Security: Ensure data security with PCI DSS compliance and AWS virtual private cloud storage. 
  • Integrations: Streamline fundraising activities through third-party solutions like Salesforce, Double the Donation, MoveSpring, Google Analytics, Twitch and Streamlabs. 
  • Expert Help: Build and execute virtual fundraising programs with the help of experts. Provides recruitment, communication, planning, event management, bragging, promotion and video production services. 
read more...

Product Ranking

#25

among all
Fundraising Software

#31

among all
Fundraising Software

Find out who the leaders are

Analyst Rating Summary

81
61
83
72
50
17
67
25
Show More Show More
Donation Management
Volunteer Management
Payment Processing and Receipts
Event Management
Fundraising Programs
Event Management
Marketing and Online Advocacy

Analyst Ratings for Functional Requirements Customize This Data Customize This Data

Neon CRM
DonorDrive
+ Add Product + Add Product
Dashboard And Reporting Data Hygiene Document Management Donation Management Donor Management Event Management Fundraising Programs Marketing And Online Advocacy Mobile Capabilities Payment Processing And Receipts Platform Capabilities, Security And Compliances Volunteer Management 83 50 67 100 77 90 86 53 75 91 86 100 72 17 25 54 61 100 58 91 75 64 67 61 0 25 50 75 100
83%
0%
17%
75%
0%
25%
33%
0%
67%
17%
0%
83%
60%
0%
40%
20%
0%
80%
100%
0%
0%
56%
0%
44%
73%
0%
27%
59%
0%
41%
91%
0%
9%
100%
0%
0%
77%
0%
23%
54%
0%
46%
38%
13%
49%
88%
0%
12%
75%
0%
25%
75%
0%
25%
91%
0%
9%
64%
0%
36%
88%
0%
12%
69%
0%
31%
100%
0%
0%
60%
0%
40%

Analyst Ratings for Technical Requirements Customize This Data Customize This Data

65%
0%
35%
35%
0%
65%

User Sentiment Summary

Great User Sentiment 722 reviews
Excellent User Sentiment 246 reviews
87%
of users recommend this product

Neon CRM has a 'great' User Satisfaction Rating of 87% when considering 722 user reviews from 4 recognized software review sites.

92%
of users recommend this product

DonorDrive has a 'excellent' User Satisfaction Rating of 92% when considering 246 user reviews from 3 recognized software review sites.

4.4 (5)
n/a
4.3 (185)
4.7 (205)
4.4 (516)
4.2 (36)
4.3 (16)
4.0 (5)

Awards

SelectHub research analysts have evaluated Neon CRM and concluded it earns best-in-class honors for Volunteer Management.

Volunteer Management Award

SelectHub research analysts have evaluated DonorDrive and concluded it earns best-in-class honors for Event Management. DonorDrive stands above the rest by achieving an ‘Excellent’ rating as a User Favorite.

User Favorite Award
Event Management Award

Synopsis of User Ratings and Reviews

Customizable Interface: Neon CRM offers a high degree of flexibility, allowing users to tailor the interface to their specific workflows and preferences. This includes customizing data fields, reports, and dashboards to align with unique organizational needs.
Comprehensive Fundraising Tools: The platform provides a robust suite of features designed to streamline fundraising efforts. This includes online donation processing, event management, grant tracking, and donor communication tools, enabling nonprofits to manage all aspects of their fundraising activities efficiently.
Membership Management: Neon CRM simplifies membership management with features such as automated renewals, member directories, and communication tools. This allows organizations to effectively engage with their members and foster a sense of community.
Reporting and Analytics: The platform offers comprehensive reporting and analytics capabilities, providing valuable insights into fundraising performance, membership trends, and program effectiveness. This data empowers nonprofits to make data-driven decisions and optimize their operations.
Show more
Simple Setup: DonorDrive is praised for its user-friendly interface and intuitive design, making it easy for users of all technical skill levels to create and manage fundraising campaigns.
Customization Options: The platform offers a wide range of customization options, allowing users to personalize their fundraising pages with unique branding, images, and messaging to effectively engage their audience.
Mobile Optimization: DonorDrive is fully optimized for mobile devices, ensuring a seamless experience for donors who prefer to contribute using their smartphones or tablets.
Social Media Integration: The platform integrates seamlessly with popular social media platforms, making it easy for users to share their campaigns and reach a wider audience.
Comprehensive Reporting: DonorDrive provides users with detailed reports and analytics, offering valuable insights into campaign performance and donor behavior.
Show more
Limited Customization: Neon CRM offers some configurability, but users express frustration with the lack of deep customization options, especially for complex workflows or unique data tracking needs. This can lead to workarounds and inefficiencies for nonprofits with specific requirements.
Reporting Challenges: While Neon CRM provides reporting tools, users often find them cumbersome and lacking in flexibility. Generating custom reports or extracting specific data insights can be difficult, hindering data-driven decision-making for nonprofits.
Usability Concerns: The user interface, while generally clean, is sometimes described as unintuitive and clunky, leading to a steeper learning curve for new users. Navigating through different modules and functionalities can feel disjointed, impacting user adoption and efficiency.
Integrations: Although Neon CRM offers some integrations with popular tools, users report limitations and challenges with connecting to their preferred applications or services. This can create data silos and hinder seamless workflows across different platforms.
Show more
Limited Customization: Users have expressed frustration with the platform's limited ability to customize donation forms and pages, making it difficult to align with their branding and specific campaign needs.
Reporting Features: Some users have found the reporting features to be cumbersome and not as intuitive as they would like, making it challenging to extract meaningful insights from their fundraising data.
Customer Support: There have been complaints about the responsiveness and helpfulness of DonorDrive's customer support, leaving users feeling unsupported when encountering technical issues or needing assistance.
Show more

Neon CRM stands out for its robust reporting capabilities, allowing users to generate insightful reports on various fundraising metrics. This feature is particularly valuable for organizations that rely on data-driven decision-making. The software's ability to track donor interactions and giving history provides a comprehensive view of fundraising efforts, enabling organizations to identify trends and optimize strategies. Additionally, Neon CRM's customization options empower users to tailor the platform to their specific needs, ensuring a personalized experience. For instance, users can create custom fields to capture unique data points relevant to their organization. Neon CRM is best suited for small to medium-sized nonprofit organizations seeking a comprehensive fundraising solution. Its user-friendly interface and intuitive design make it accessible to users with varying levels of technical expertise. The software's affordability and scalability further enhance its appeal for growing organizations. While Neon CRM offers a wide range of features, some users have noted that the learning curve can be steep, particularly for those new to donor management systems. Additionally, certain advanced features may require additional configuration or support. Compared to similar products like Salesforce Nonprofit Cloud and Blackbaud Raiser's Edge NXT, Neon CRM offers a more cost-effective solution with a focus on ease of use. However, it may lack some of the advanced customization and integration capabilities of its competitors.

Show more

Ready to "drive" your fundraising efforts to the next level? DonorDrive might just be the fuel you need. User reviews from the past year paint a largely positive picture of this fundraising software. Reviewers consistently praise DonorDrive's user-friendly interface, highlighting its ease of use even for those with limited technical expertise or small teams. The platform's intuitive design and straightforward navigation make it a breeze to set up and manage fundraising campaigns, track donations, and generate reports. Beyond its user-friendliness, DonorDrive boasts a robust suite of features that cater to diverse fundraising needs. From online donation forms and event management tools to donor management and communication capabilities, the platform provides a comprehensive solution for nonprofits of all sizes. Users particularly appreciate the customization options, allowing them to tailor campaigns and donation pages to their specific branding and messaging. Integration with popular payment gateways like Braintree and Venmo further enhances DonorDrive's appeal, expanding reach and facilitating seamless transactions. While DonorDrive receives accolades for its ease of use and feature set, some users note that the platform's reporting capabilities could be more extensive. However, the overall consensus points to DonorDrive as a valuable asset for nonprofits seeking to streamline their fundraising efforts and boost donor engagement. Its affordability, user-friendly interface, and comprehensive features make it an ideal choice for organizations looking to optimize their fundraising strategies and achieve sustainable growth.

Show more

Screenshots

Top Alternatives in Fundraising Software


Bloomerang

Classy

Donorbox

DonorDrive

DonorPerfect

EveryAction

Givebutter

GiveSmart

Kindful

Little Green Light

MobileCause

OneCause

Qgiv

Raiser's Edge NXT

Salsa Engage

Related Categories

Head-to-Head Comparison

WE DISTILL IT INTO REAL REQUIREMENTS, COMPARISON REPORTS, PRICE GUIDES and more...

Compare products
Comparison Report
Just drag this link to the bookmark bar.
?
Table settings