Donorbox vs Givebutter

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Our analysts compared Donorbox vs Givebutter based on data from our 400+ point analysis of Fundraising Software, user reviews and our own crowdsourced data from our free software selection platform.

Product Basics

DonorBox is a digital system that helps receive online donations and payments, ensures easy campaign management through seamless website integrations and allows users to manage recurring donation plans. The dashboard helps build and distribute donation forms, offers text-to-give messages for free, and manages crowdfunding pages. It encourages donations by letting users embed donation forms or create custom pop-ups.

Its anti-fraud wizardry, SSL/TLS encryption, strong customer authentication and secure payment gateway help organizations circumvent any false or fraudulent donations.
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Givebutter is a software platform designed to help organizations, particularly nonprofits, raise money online. It offers a suite of tools for creating and managing fundraising campaigns, including website building, payment processing, and email marketing. Givebutter's user-friendly interface and comprehensive features make it a suitable choice for organizations of all sizes, from small community groups to large enterprises.

Key benefits of using Givebutter include its ease of use, affordability, and the wide range of features it offers. Users appreciate the platform's modern functionalities, such as accepting Venmo donations and creating interactive fundraising pages. Givebutter's pricing structure is based on a "tip-or-fee" model, where organizations can use the platform for free with the option for donors to leave a tip, or they can choose to pay a platform fee ranging from 1% to 5%. This flexible pricing model makes Givebutter an attractive option compared to other fundraising platforms that often charge subscription fees.

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$139 Monthly, Freemium
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$0.30/Transaction, 2.9% Flat Rate
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Product Insights

  • Streamlined Donation Process: Donorbox simplifies the donation experience, making it quick and easy for supporters to contribute, thereby increasing the likelihood of completed donations.
  • Recurring Donations: It enables organizations to set up and manage recurring donations effortlessly, ensuring a steady stream of income and fostering long-term relationships with donors.
  • Customizable Forms: Donorbox allows for the customization of donation forms to match the branding of the organization, creating a seamless experience for donors and enhancing brand recognition.
  • Efficient Fund Management: The platform provides tools for tracking and managing funds, enabling organizations to allocate resources more effectively and make informed financial decisions.
  • Multi-Currency and Payment Method Support: Donorbox supports multiple currencies and payment methods, making it accessible for international donors and expanding the potential donor base.
  • Integration Capabilities: It offers integration with various platforms and services, such as websites and social media, facilitating broader outreach and engagement opportunities.
  • Enhanced Security: Donorbox prioritizes the security of donor information and transactions with industry-standard encryption, ensuring trust and confidence among users.
  • Automated Receipts and Notifications: The software automates the generation and sending of donation receipts and notifications, saving time and ensuring prompt communication with donors.
  • Analytics and Reporting: Donorbox provides detailed analytics and reporting tools, helping organizations to track performance, understand donor behavior, and refine fundraising strategies.
  • Peer-to-Peer Fundraising: It enables supporters to create personal fundraising pages, leveraging their networks for increased reach and donations.
  • Event Registration and Management: Donorbox offers features for event registration and management, streamlining the organization of fundraising events and enhancing participant engagement.
  • Customer Support: It provides robust customer support, offering assistance and resources to ensure organizations can make the most out of the platform.
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  • Use Several Payment Options: Ensure secure payments with donors’ preferred payment method. Accept donations via Venmo, Apple Pay, Google Pay, PayPal, ACH, checks and other credit and debit cards. Provides a scan-to-donate option. 
  • Migrate Quickly: Easily migrate recurring donors from other platforms. Centralize all contacts by uploading a CSV or typing directly into the import table. 
  • Unify Tasks: Organize and execute fundraising activities like creating campaigns, overseeing ticketing and managing donations in one place. Track data, including contacts, custom fields, email logging, tagging and timelines. 
  • Showcase Brand: Build a consistent brand experience by adding logo and theme colors to forms, pages, emails, tickets and events. Create custom links as well. 
  • Deliver Multi-Channel Campaigns: Target multiple channels for donations, including emails, texts, social media, forms and more. 
  • Receive More Donations: Integrate with Double the Donation to receive corporate matching gifts. Supporters can designate funds and dedicate donations in memory of loved ones. 
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  • Recurring Donations: Stabilize revenue flow through one-time or weekly, monthly, quarterly and yearly donations with a single click. Allow donors to cover the processing fees through flexible donation modules. 
  • Company Donations: Maximize campaign donations through company contributions and gift matching. Integration with Double the Donation simplifies donation matching, motivating employers to match their gifts. 
  • Donor Management: Optimize outreach, eliminate duplicate entries, record communications and build consolidated databases. Campaigners can create segmented donor lists using advanced filters and get notified of crucial moments like anniversaries or plan upgrades. Recurring donors can create profiles to set up and regulate donation plans. 
  • Mobile Giving: Text-to-give simplifies the donation process for mobile donors. Fundraisers can include campaign details by checking the option to receive donations instantly. 
  • Payment Processing: Ensure a fast and secure payment process, complying with authentication regulations and depositing donations directly into campaign funds. Accept one-time and recurring donations through Apple Pay, Google Pay, PayPal, electronic bank transfers and credit and debit cards, without storing any card details. 
  • Integrations: Streamline workflows and build consistent donor relationships by connecting with a host of solutions, including Salesforce, Mailchimp, Slack, QuickBooks, Airtable and more. 
  • Donation Forms: Create a personalized donation page free of cost or choose a pre-existing layout. Customize forms by adding colors, logo, images, hyperlinks, backgrounds and more. Donors can easily fill out the pop-up form by clicking the donate button. Nonprofits can access Custom CSS to add code segments. 
  • Analytics: Evaluate a campaign’s progress and glean valuable insights through Google Analytics. Facebook Pixel tracking code lets nonprofits monitor visitors’ interactions with the campaign website after watching advertisements. 
  • Campaign Management: Organize, implement and monitor initiatives through email marketing and other digital tools. 
    • Crowdfunding Management: Create engaging campaigns in minutes, with customizations to include campaign-centric branding. Nonprofits can discuss campaign details, share goals and track progress by posting text, images and videos on the crowdfunding page. 
    • Social Media: Increase outreach and generate online donations by sharing fundraisers on Facebook, Twitter and LinkedIn. 
    • Donor Engagement: Increase involvement by allowing donors to subscribe, sending personalized emails and creating elaborate campaigns with stories, images, and videos. Tap into the donor wall option and embed it onto a website to share messages from donors. 
  • Global Support: Accepts donations in more than 20 currencies and offers localized forms in 11 languages. 
  • Goal Meter: Visualize a fundraiser’s progress towards its fundraising goal and track incoming donations through a campaign thermometer which can be included in donation forms, embedded separately or added to live events. 
  • Tax Receipt: Offers automated one-time and year-end tax receipts with customizable templates to fill in required details. Nonprofits based in the U.K. can reclaim tax by allowing U.K. donors to mark their donations as Gift Aid. 
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  • Forms: Raise funds with personalized, engaging donation forms. Add custom fields to collect additional donor information. Set suggested giving amounts. Track effectiveness via UTM parameters. 
  • Fundraising Pages: Create comprehensive fundraising pages using texts, images and videos. Design graphics by integrating with Canva. Motivate supporters with real-time campaign thermometers and countdowns. 
  • Event Management: Organize in-person, virtual and hybrid events with built-in tools. 
    •  Increase outreach by live streaming events on YouTube, Facebook and Zoom. 
    •  Use a QR code reader to promote events, sell tickets, raise funds and check-in attendees.  
    •  Send event reminders and let supporters add them to their calendars.  
  • Peer-to-Peer Fundraising: Initiate a grassroots movement by empowering supporters to create unlimited teams. 
    •  Team members can personalize pages to set fundraising goals and share stories. 
    •  Invite participants via emails, links or a button on campaign pages. 
    •  Foster healthy competitions with public leaderboards for supporters and teams. 
  • Ticketing: Manage tickets for all events. 
    •  Create multiple ticket options and adjust ticket availability for different events and attendees like VIP, early bird, general admission or other custom fields. 
    •  Check in guests by scanning tickets on any device. 
    •  Resend tickets to the same email address or a new one and revoke any purchase via the dashboard. 
  • Recurring Donations: Ensure a steady revenue stream by setting up monthly, quarterly and annual recurring donations. Set custom frequencies to display on forms. 
  • Supporter Feed: Maintain campaign momentum and engage donors. Donors can like, comment and leave public messages by adding text, GIFs, images and drawings. Share campaigns, donor messages, updates and milestones via social media. 
  • Contact Management: Set up contact profiles in one place by adding donor details like general information, total contributions, recurring giving, past activities and contextual notes. 
    •  Use the timeline view to see donors’ past purchases, donations, check-ins and messages. 
    •  Filter contacts with custom tags like VIP and alumni. 
  • Donation Management: Manage online and offline donations in a centralized location. Add offline donations to campaigns and process manual contributions and purchases from the dashboard. 
  • Segmentation: Access data using custom filters based on predefined criteria like payment methods, assigned funds and total contributions. Save filters and export transactions, campaigns and payouts to CSV. 
  • Data Management: Maintain clean and organized data with data validation and de-duplication tools. Update contact lists by detecting invalid phone numbers. 
  • Communication: Deliver forms, pages, campaign updates and more via communication tools. 
    • Emails: Send brand-centric, targeted emails to supporters. Create outbound emails and add custom heads and images via the visual editor. Set up a custom domain.  
    • Texts: Supporters can donate through their smartphones via text-to-donate. Peer-to-peer fundraisers can send automated text messages to promote campaigns.  
    • Video: Create and send videos to supporters by accessing native integration with ThankView. 
    • Social Media: Boost engagement using built-in social sharing modules. 
    • Personalization: Send highly targeted messages with unique supporter details like first name or previous donation amount through smart segments and merge fields. Schedule message delivery at a specific date and time. 
    • Automation: Reduce manual dependency by automatically sending personalized email confirmations to donors. Automate event reminders and follow-ups. 
    • Tracking: Monitor supporter engagement and email open, bounce and unsubscribe rates. 
  • Integrations: Integrate with CRM tools, analytical modules, payment processors, accounting solutions and websites. Connect with Bloomerang, MailChimp, QuickBooks, Twitch, WordPress and more. 
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Product Ranking

#6

among all
Fundraising Software

#15

among all
Fundraising Software

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Analyst Rating Summary

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Marketing and Online Advocacy
Data Hygiene
Integrations and Extensibility
Fundraising Programs

Analyst Ratings for Functional Requirements Customize This Data Customize This Data

Donorbox
Givebutter
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Dashboard And Reporting Data Hygiene Document Management Donation Management Donor Management Event Management Fundraising Programs Marketing And Online Advocacy Mobile Capabilities Payment Processing And Receipts Platform Capabilities, Security And Compliances Volunteer Management 46 50 25 65 70 48 83 85 50 73 71 50 50 100 25 65 64 70 88 70 44 73 56 39 0 25 50 75 100
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User Sentiment Summary

Excellent User Sentiment 266 reviews
Excellent User Sentiment 1156 reviews
95%
of users recommend this product

Donorbox has a 'excellent' User Satisfaction Rating of 95% when considering 266 user reviews from 4 recognized software review sites.

96%
of users recommend this product

Givebutter has a 'excellent' User Satisfaction Rating of 96% when considering 1156 user reviews from 2 recognized software review sites.

4.5 (9)
n/a
4.5 (19)
4.8 (963)
4.8 (234)
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4.9 (193)
4.7 (4)
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Awards

Donorbox stands above the rest by achieving an ‘Excellent’ rating as a User Favorite.

User Favorite Award

SelectHub research analysts have evaluated Givebutter and concluded it earns best-in-class honors for Data Hygiene and Integrations and Extensibility. Givebutter stands above the rest by achieving an ‘Excellent’ rating as a User Favorite.

User Favorite Award
Data Hygiene Award
Integrations and Extensibility Award

Synopsis of User Ratings and Reviews

Simple Setup: Donorbox is known for its user-friendly interface and straightforward setup process, making it accessible even for those with limited technical expertise. The platform guides users through each step, from creating donation forms to embedding them on websites or social media.
Recurring Donations: The platform simplifies the management of recurring donations, allowing donors to set up automated contributions on a regular basis (weekly, monthly, or annually). This feature helps organizations secure predictable revenue streams and cultivate long-term donor relationships.
Multiple Payment Options: Donorbox supports various payment methods, including major credit cards, debit cards, ACH transfers, Apple Pay, Google Pay, and PayPal. This flexibility caters to a wider range of donor preferences and increases the likelihood of successful donations.
Data Security: Donorbox prioritizes data security and compliance with industry standards, such as PCI DSS. The platform employs encryption and other security measures to protect sensitive donor information, ensuring a safe and trustworthy donation experience.
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Streamlined Donation Process: Givebutter offers a user-friendly platform that simplifies the donation process, making it easy for supporters to contribute to causes they care about. The platform's intuitive interface and mobile-responsive design ensure a seamless giving experience across various devices.
Comprehensive Fundraising Tools: Givebutter provides a wide range of fundraising tools to support diverse campaign needs. From crowdfunding and peer-to-peer fundraising to event ticketing and donation forms, the platform equips users with the necessary resources to achieve their fundraising goals.
Customizable Branding Options: Givebutter allows users to personalize their fundraising pages and campaigns with custom branding elements. This feature enables organizations to maintain brand consistency and create a cohesive experience for their supporters.
Data-Driven Insights: Givebutter offers robust analytics and reporting tools that provide valuable insights into campaign performance. Users can track key metrics, such as donation trends and donor demographics, to make data-driven decisions and optimize their fundraising strategies.
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Limited Functionality: Donorbox may not be suitable for organizations with complex fundraising needs, as it lacks advanced features such as peer-to-peer fundraising and event management.
Customer Support: Some users have reported challenges in receiving timely and effective support from Donorbox, particularly for technical issues or account inquiries.
Pricing Structure: The platform's pricing model, which includes a percentage-based fee on donations, may be less cost-effective for organizations with high donation volumes.
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Limited Customization: Givebutter's customization options for donation pages and forms are relatively basic, which may not be suitable for organizations with specific branding or complex fundraising needs.
Transaction Fees: Givebutter charges platform and processing fees on donations, which can eat into fundraising revenue, especially for smaller organizations or campaigns with tight budgets.
Customer Support: Some users have reported challenges with Givebutter's customer support, including slow response times and difficulty resolving technical issues. This can be frustrating for users who need timely assistance.
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Ready to "box up" your fundraising woes? Donorbox might just be the answer you've been searching for. Reviews from the past year paint a picture of a platform that's a hit with nonprofits of all sizes, lauded for its user-friendly interface, affordability, and robust features. Users rave about the ease of setting up donation forms, managing donor information, and tracking campaign progress, all within a single, centralized platform. The ability to accept recurring donations and integrate with other popular apps is also a major plus. Donorbox seems to outshine competitors with its emphasis on donor engagement. Features like donor filters and milestone alerts help nonprofits build stronger relationships with their supporters, ultimately leading to increased donations and long-term sustainability. However, no platform is perfect. Some users have noted that Donorbox's reporting capabilities could be more comprehensive, and that certain advanced features may require a bit of a learning curve. Yet, these minor drawbacks seem to be overshadowed by the platform's overall value and ease of use. Donorbox appears to be the ideal choice for nonprofits seeking a straightforward, cost-effective, and efficient way to manage their fundraising efforts. Its intuitive design, coupled with excellent customer support, makes it a winner for both tech-savvy and less tech-inclined users. Whether you're a small grassroots organization or a large charity, Donorbox provides the tools you need to streamline your fundraising and focus on what truly matters – making a difference in the world.

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Givebutter is a fundraising platform that's been making waves in the nonprofit world. It's like the Swiss Army knife of fundraising tools, offering everything from donation forms and crowdfunding campaigns to event ticketing and donor management. Users rave about its ease of use – you don't need to be a tech whiz to get started. Plus, it's packed with features that can help you raise more money, like peer-to-peer fundraising, text-to-give, and even auctions. The pricing is also a major draw, as Givebutter operates on a "tip-or-fee" model, meaning you only pay what you feel is fair. However, no platform is perfect. Some users have noted that Givebutter's customer service can be a bit slow, and it lacks some integrations with other software that larger nonprofits might need. But overall, Givebutter seems like a great fit for smaller nonprofits or those just starting out with online fundraising. It's user-friendly, affordable, and has all the essential features you need to get your fundraising efforts off the ground. So, if you're looking for a way to "butter up" your donors and boost your fundraising, Givebutter might just be the answer!

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