Givebutter vs Raiser's Edge NXT

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Our analysts compared Givebutter vs Raiser's Edge NXT based on data from our 400+ point analysis of Fundraising Software, user reviews and our own crowdsourced data from our free software selection platform.

Product Basics

Givebutter is a software platform designed to help organizations, particularly nonprofits, raise money online. It offers a suite of tools for creating and managing fundraising campaigns, including website building, payment processing, and email marketing. Givebutter's user-friendly interface and comprehensive features make it a suitable choice for organizations of all sizes, from small community groups to large enterprises.

Key benefits of using Givebutter include its ease of use, affordability, and the wide range of features it offers. Users appreciate the platform's modern functionalities, such as accepting Venmo donations and creating interactive fundraising pages. Givebutter's pricing structure is based on a "tip-or-fee" model, where organizations can use the platform for free with the option for donors to leave a tip, or they can choose to pay a platform fee ranging from 1% to 5%. This flexible pricing model makes Givebutter an attractive option compared to other fundraising platforms that often charge subscription fees.

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Designed for nonprofit organizations, Raiser’s Edge NXT from Blackbaud is a cloud-based donor management and fundraising system. Apart from managing fundraising programs, users can accomplish targets, improve customer relationships, organize events and webinars, find prospects, monitor performance, and manage funds including grants and contributions.
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$0.30/Transaction, 2.9% Flat Rate
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Tailored to your specific needs
$3,375 Monthly
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Tailored to your specific needs
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Product Assistance

Documentation
In Person
Live Online
Videos
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Videos
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Email
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Product Insights

  • Use Several Payment Options: Ensure secure payments with donors’ preferred payment method. Accept donations via Venmo, Apple Pay, Google Pay, PayPal, ACH, checks and other credit and debit cards. Provides a scan-to-donate option. 
  • Migrate Quickly: Easily migrate recurring donors from other platforms. Centralize all contacts by uploading a CSV or typing directly into the import table. 
  • Unify Tasks: Organize and execute fundraising activities like creating campaigns, overseeing ticketing and managing donations in one place. Track data, including contacts, custom fields, email logging, tagging and timelines. 
  • Showcase Brand: Build a consistent brand experience by adding logo and theme colors to forms, pages, emails, tickets and events. Create custom links as well. 
  • Deliver Multi-Channel Campaigns: Target multiple channels for donations, including emails, texts, social media, forms and more. 
  • Receive More Donations: Integrate with Double the Donation to receive corporate matching gifts. Supporters can designate funds and dedicate donations in memory of loved ones. 
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  • Increased Donor Database: Look for new supporters and explore existing donors’ potential using cultivation tools to increase donor databases. 
  • Enhanced Reach: Reach more prospects using enriched data that helps find the missing information about contacts such as emails, addresses and phone numbers. 
  • Improved Communication: Engage constituents using dynamic email campaigns, generate mission awareness and deliver the right message to target audience timely, using integrated multichannel techniques and tools. 
  • Saved Time and Money: Consolidate different processes, communications and data in a central solution so that everyone in the organization can access it as and when needed. 
  • Smooth Collaboration: Distribute information and coordinate seamlessly by accessing a holistic view of donors, prospects and volunteers. 
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  • Forms: Raise funds with personalized, engaging donation forms. Add custom fields to collect additional donor information. Set suggested giving amounts. Track effectiveness via UTM parameters. 
  • Fundraising Pages: Create comprehensive fundraising pages using texts, images and videos. Design graphics by integrating with Canva. Motivate supporters with real-time campaign thermometers and countdowns. 
  • Event Management: Organize in-person, virtual and hybrid events with built-in tools. 
    •  Increase outreach by live streaming events on YouTube, Facebook and Zoom. 
    •  Use a QR code reader to promote events, sell tickets, raise funds and check-in attendees.  
    •  Send event reminders and let supporters add them to their calendars.  
  • Peer-to-Peer Fundraising: Initiate a grassroots movement by empowering supporters to create unlimited teams. 
    •  Team members can personalize pages to set fundraising goals and share stories. 
    •  Invite participants via emails, links or a button on campaign pages. 
    •  Foster healthy competitions with public leaderboards for supporters and teams. 
  • Ticketing: Manage tickets for all events. 
    •  Create multiple ticket options and adjust ticket availability for different events and attendees like VIP, early bird, general admission or other custom fields. 
    •  Check in guests by scanning tickets on any device. 
    •  Resend tickets to the same email address or a new one and revoke any purchase via the dashboard. 
  • Recurring Donations: Ensure a steady revenue stream by setting up monthly, quarterly and annual recurring donations. Set custom frequencies to display on forms. 
  • Supporter Feed: Maintain campaign momentum and engage donors. Donors can like, comment and leave public messages by adding text, GIFs, images and drawings. Share campaigns, donor messages, updates and milestones via social media. 
  • Contact Management: Set up contact profiles in one place by adding donor details like general information, total contributions, recurring giving, past activities and contextual notes. 
    •  Use the timeline view to see donors’ past purchases, donations, check-ins and messages. 
    •  Filter contacts with custom tags like VIP and alumni. 
  • Donation Management: Manage online and offline donations in a centralized location. Add offline donations to campaigns and process manual contributions and purchases from the dashboard. 
  • Segmentation: Access data using custom filters based on predefined criteria like payment methods, assigned funds and total contributions. Save filters and export transactions, campaigns and payouts to CSV. 
  • Data Management: Maintain clean and organized data with data validation and de-duplication tools. Update contact lists by detecting invalid phone numbers. 
  • Communication: Deliver forms, pages, campaign updates and more via communication tools. 
    • Emails: Send brand-centric, targeted emails to supporters. Create outbound emails and add custom heads and images via the visual editor. Set up a custom domain.  
    • Texts: Supporters can donate through their smartphones via text-to-donate. Peer-to-peer fundraisers can send automated text messages to promote campaigns.  
    • Video: Create and send videos to supporters by accessing native integration with ThankView. 
    • Social Media: Boost engagement using built-in social sharing modules. 
    • Personalization: Send highly targeted messages with unique supporter details like first name or previous donation amount through smart segments and merge fields. Schedule message delivery at a specific date and time. 
    • Automation: Reduce manual dependency by automatically sending personalized email confirmations to donors. Automate event reminders and follow-ups. 
    • Tracking: Monitor supporter engagement and email open, bounce and unsubscribe rates. 
  • Integrations: Integrate with CRM tools, analytical modules, payment processors, accounting solutions and websites. Connect with Bloomerang, MailChimp, QuickBooks, Twitch, WordPress and more. 
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  • Detailed Analytics: Make the right business decisions using robust analytics that offer smart recommendations such as soon-to-be-lapsed donors, most promising prospects, suggested ask amounts and more. 
  • Reports and Metrics: Detailed reports about campaign performance show which type of content works best for contacts. Gain insights through metrics on diverse programming, events, members and volunteers, and maximize programming. Track donor retention and acquisition through dashboards. 
  • Automation: Automate processes such as online donations, pledges and payment through a website, eliminating manual efforts. 
  • Performance Management: Manage and track performance of individuals as well as teams, monitor recent touch points and manage portfolios using role-based work centers. 
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Product Ranking

#15

among all
Fundraising Software

#37

among all
Fundraising Software

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Analyst Rating Summary

67
84
50
91
100
100
25
83
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Data Hygiene
Integrations and Extensibility
Fundraising Programs
Data Hygiene
Volunteer Management
Platform Capabilities, Security and Compliances
Dashboard and Reporting
Donor Management

Analyst Ratings for Functional Requirements Customize This Data Customize This Data

Givebutter
Raiser's Edge NXT
+ Add Product + Add Product
Dashboard And Reporting Data Hygiene Document Management Donation Management Donor Management Event Management Fundraising Programs Marketing And Online Advocacy Mobile Capabilities Payment Processing And Receipts Platform Capabilities, Security And Compliances Volunteer Management 50 100 25 65 64 70 88 70 44 73 56 39 91 100 83 88 90 87 81 61 75 86 93 98 0 25 50 75 100
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8%
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80%
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67%
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33%
89%
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91%
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9%
73%
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23%
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38%
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27%
82%
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18%
56%
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44%
94%
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6%
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100%
100%
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Analyst Ratings for Technical Requirements Customize This Data Customize This Data

80%
0%
20%
55%
0%
45%

User Sentiment Summary

Excellent User Sentiment 1156 reviews
Good User Sentiment 1436 reviews
96%
of users recommend this product

Givebutter has a 'excellent' User Satisfaction Rating of 96% when considering 1156 user reviews from 2 recognized software review sites.

78%
of users recommend this product

Raiser's Edge NXT has a 'good' User Satisfaction Rating of 78% when considering 1436 user reviews from 4 recognized software review sites.

4.8 (963)
3.9 (401)
n/a
4.2 (413)
4.9 (193)
n/a
n/a
3.8 (16)
n/a
3.7 (606)

Awards

SelectHub research analysts have evaluated Givebutter and concluded it earns best-in-class honors for Data Hygiene and Integrations and Extensibility. Givebutter stands above the rest by achieving an ‘Excellent’ rating as a User Favorite.

User Favorite Award
Data Hygiene Award
Integrations and Extensibility Award

SelectHub research analysts have evaluated Raiser's Edge NXT and concluded it earns best-in-class honors for Data Hygiene, Document Management and Donor Management.

Data Hygiene Award
Document Management Award
Donor Management Award

Synopsis of User Ratings and Reviews

Streamlined Donation Process: Givebutter offers a user-friendly platform that simplifies the donation process, making it easy for supporters to contribute to causes they care about. The platform's intuitive interface and mobile-responsive design ensure a seamless giving experience across various devices.
Comprehensive Fundraising Tools: Givebutter provides a wide range of fundraising tools to support diverse campaign needs. From crowdfunding and peer-to-peer fundraising to event ticketing and donation forms, the platform equips users with the necessary resources to achieve their fundraising goals.
Customizable Branding Options: Givebutter allows users to personalize their fundraising pages and campaigns with custom branding elements. This feature enables organizations to maintain brand consistency and create a cohesive experience for their supporters.
Data-Driven Insights: Givebutter offers robust analytics and reporting tools that provide valuable insights into campaign performance. Users can track key metrics, such as donation trends and donor demographics, to make data-driven decisions and optimize their fundraising strategies.
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Comprehensive Fundraising Tools: Raiser's Edge NXT provides a wide array of features that cater to various fundraising needs, such as donor management, grant tracking, online giving, and event management. This comprehensive suite of tools allows organizations to streamline their fundraising operations and improve efficiency.
Customizable Reporting: The platform offers robust reporting capabilities, enabling users to generate customized reports that provide insights into fundraising performance, donor behavior, and campaign effectiveness. These reports help organizations make data-driven decisions and track progress towards fundraising goals.
Cloud-Based Accessibility: Raiser's Edge NXT is a cloud-based solution, which means users can access the platform from anywhere with an internet connection. This accessibility allows for greater flexibility and collaboration among fundraising teams, regardless of location.
Integration with Microsoft Products: The software integrates seamlessly with Microsoft products such as Outlook and Office 365, which enhances user productivity and streamlines workflows. This integration allows for easy data sharing and communication between different platforms.
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Limited Customization: Givebutter's customization options for donation pages and forms are relatively basic, which may not be suitable for organizations with specific branding or complex fundraising needs.
Transaction Fees: Givebutter charges platform and processing fees on donations, which can eat into fundraising revenue, especially for smaller organizations or campaigns with tight budgets.
Customer Support: Some users have reported challenges with Givebutter's customer support, including slow response times and difficulty resolving technical issues. This can be frustrating for users who need timely assistance.
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Steep Learning Curve: Many users report Raiser's Edge NXT as quite complex and challenging to learn, especially for those transitioning from other fundraising platforms or with limited technical expertise. The interface can feel overwhelming due to its extensive features and functionalities, leading to a prolonged onboarding process and potential frustration for new users.
Customization Challenges: While Raiser's Edge NXT offers customization options, some users find them to be rigid and limited, particularly regarding reporting and data visualization. Users often express the desire for more flexibility in tailoring the software to their specific needs and workflows, which can hinder efficiency and data analysis.
Cost Considerations: Raiser's Edge NXT's pricing structure can be a significant factor for some non-profit organizations, especially smaller ones with limited budgets. The subscription-based model and additional fees for certain features or modules may pose financial challenges and require careful budget planning.
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Givebutter is a fundraising platform that's been making waves in the nonprofit world. It's like the Swiss Army knife of fundraising tools, offering everything from donation forms and crowdfunding campaigns to event ticketing and donor management. Users rave about its ease of use – you don't need to be a tech whiz to get started. Plus, it's packed with features that can help you raise more money, like peer-to-peer fundraising, text-to-give, and even auctions. The pricing is also a major draw, as Givebutter operates on a "tip-or-fee" model, meaning you only pay what you feel is fair. However, no platform is perfect. Some users have noted that Givebutter's customer service can be a bit slow, and it lacks some integrations with other software that larger nonprofits might need. But overall, Givebutter seems like a great fit for smaller nonprofits or those just starting out with online fundraising. It's user-friendly, affordable, and has all the essential features you need to get your fundraising efforts off the ground. So, if you're looking for a way to "butter up" your donors and boost your fundraising, Givebutter might just be the answer!

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Raiser's Edge NXT has received a mixed bag of user reviews over the past year. Many users appreciate its comprehensive suite of features, particularly its robust reporting capabilities and constituent relationship management tools. The ability to generate custom reports, track donor interactions, and manage fundraising campaigns efficiently are frequently cited as strengths. However, users often express frustration with the software's complexity and steep learning curve. Navigating the interface and mastering its functionalities can be challenging, especially for new users or those transitioning from simpler systems. Compared to competitors like Salesforce Nonprofit Cloud and Blackbaud CRM, Raiser's Edge NXT offers deeper functionality specifically tailored to fundraising needs, but at the cost of a more intricate user experience. A key differentiating factor for Raiser's Edge NXT is its integration with other Blackbaud products, creating a seamless ecosystem for managing various aspects of nonprofit operations. This integration is particularly beneficial for organizations already invested in the Blackbaud suite, streamlining data flow and enhancing efficiency. However, this can also be a drawback for organizations seeking a standalone fundraising solution or those using competing software. The cost of Raiser's Edge NXT is another consideration, as it tends to be more expensive than some alternatives. Despite its complexities, Raiser's Edge NXT remains a popular choice for established nonprofits with complex fundraising needs and the resources to invest in training and implementation. Its comprehensive features and scalability make it well-suited for organizations seeking a powerful solution to manage their donor relationships and fundraising efforts effectively.

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