GiveSmart vs Salsa Engage

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Our analysts compared GiveSmart vs Salsa Engage based on data from our 400+ point analysis of Fundraising Software, user reviews and our own crowdsourced data from our free software selection platform.

GiveSmart Software Tool
Salsa Engage Software Tool

Product Basics

GiveSmart is an event fund gathering technology that offers customizable event size, mobile bidding, text-to-donate, enhanced dashboard and reporting, seating arrangement, and more. It provides silent item management for live auctions and intuitive designs for product descriptions and designs. Campaign creation and management, ticketing, mobile responsive sites, secure payment processing, and automated tax receipts and thank you notes are some of its inclusions.

Users can set up dedicated pages for special days like Giving Tuesdays, events, auctions, fundraising games and more. Some of its additional attributes are self-checkout, pledge collection, event registration, sponsorship recognition and live donation displays.

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Salsa Engage is a cloud-based solution that unifies an organization’s campaigning and advocacy efforts. It optimizes engagement through digital marketing and email automation modules. The visual dashboard helps track campaign health and progress. It provides multi-channel outreach, event registrations and a mobile app for crowdfunding.

Leverage its CRM integration for donor management capabilities. It also offers bi-directional integration with Salesforce.
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$1,195 Monthly
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$349 Monthly
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Tailored to your specific needs
Small
Medium
Large
Small
Medium
Large
Windows
Mac
Linux
Android
Chromebook
Windows
Mac
Linux
Android
Chromebook
Cloud
On-Premise
Mobile
Cloud
On-Premise
Mobile

Product Assistance

Documentation
In Person
Live Online
Videos
Webinars
Documentation
In Person
Live Online
Videos
Webinars
Email
Phone
Chat
FAQ
Forum
Knowledge Base
24/7 Live Support
Email
Phone
Chat
FAQ
Forum
Knowledge Base
24/7 Live Support

Product Insights

  • Increased Revenue: GiveSmart provides tools like mobile bidding, online donation pages, and text-to-give that make it easier for donors to contribute, potentially leading to increased revenue for your nonprofit.
  • Improved Donor Engagement: Features like gamification, live event updates, and personalized communication options can help you create a more engaging experience for donors, fostering stronger relationships and encouraging repeat donations.
  • Streamlined Event Management: GiveSmart simplifies event planning and execution with tools for guest management, ticketing, seating arrangements, and real-time reporting, saving your team time and effort.
  • Enhanced Data Insights: The platform offers robust reporting and analytics capabilities, providing valuable insights into donor behavior, fundraising performance, and event effectiveness, enabling data-driven decision-making.
  • Reduced Administrative Burden: GiveSmart automates many manual tasks associated with fundraising, such as payment processing, receipt generation, and donor data management, freeing up your staff to focus on other priorities.
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  • Easily Convert Visitors to Donors: Website visitors and subscribers can donate, register or sign-up with mobile-optimized conversion forms. Deliver personalized, engaging and relevant content via email, social media and mobile. 
  • Gauge Campaign Performance: Gain crucial campaign insights by monitoring organization-specific metrics. Track average donation amounts, events attended, email click rate, major donations and more.  
  • Save Time: Ensure timely responses with automated reminders and workflows. Automate gift acknowledgments, newsletter subscriptions, event invites, donation receipts and welcome messages.  
  • Increase Outreach: Boost campaign effectiveness by leveraging social media tools. Create and schedule social posts on Facebook, Twitter, LinkedIn, Pinterest and Tumblr. Monitor social engagement, activities, and likes, shares and comments for each post. 
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  • Bidding Management: Send auction links via text so that supporters can browse and bid with a single click from anywhere and on any device. Manage auctions, track items and donors, process bids, and communicate with guests from a unified dashboard. Bidders can receive outbid notifications and self-checkout on any items won. 
  • Silent Auction: Host online silent auctions for existing and new donors. Leverage the item management module to procure and document items, letting donors submit images and descriptions directly through the website. Manage commodities, tax details, packages and bidding activities with an auction catalog. Admins can track campaign performance, access real-time insights, glean financial data and download revenue streams from the dashboard. 
  • Team Fundraising: Acquire new donors and engage existing ones by allowing supporters to create and share their campaigns for art competitions, sports events, marathons and more. 
    • Custom Pages: Create personalized pages by adding titles, goals, images, videos and content. 
    • Leaderboard: Compare, monitor, rank and share individual fundraisers’ performance with real-time updates. 
    • Social Sharing: Promote campaigns by sharing pages via Facebook, Twitter, LinkedIn and emails. 
  • Fundraising Management: Run multiple campaigns, manage annual fundraisers and facilitate online giving. 
    • Recurring Donations: Build a consistent income source through recurring giving, automatically initiating periodic withdrawals. 
    • Text-to-Donate: Dedicate specific keywords to different campaigns and receive donations via text. 
    • Organization Hub: Access and manage campaign data in a centralized hub, allowing admins to clone seasonal events for quick and efficient campaigns. 
    • Goal Meter: Displays campaign progress to keep supporters excited. 
  • Ticketing: Streamline ticketing processes by leveraging organized guest lists, information on unplanned guests, sales tracking, automatic donor registration, safe information storage and more through an intuitive ticket portal. Secure payment processes by including add-ons like valet parking, mulligans and raffle tickets post-purchase. Attendees can also purchase sponsorships, VIP packages and golf foursomes. 
  • Receipts: Optimize communications through automated tax receipts, donation letters and thank you notes, available via text or email. Provide auction, donor and ticket receipts post-purchase. 
  • Salesforce Integration: Gain a comprehensive view of donor activities, potential opportunities and more by syncing with Salesforce. Ensures secure transmission of data, including contacts, campaigns and payments. 
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  • Multi-Channel Advocacy: Reach supporters via online petitions, targeted actions and integrated digital communication modules. Create a comprehensive strategy and deploy key communication channels when required. Supporters can contact legislators via click-to-call, email messaging and tweet-a-rep functionalities. Provides updated federal, state and local target lists. 
  • Fundraising Management: Create customizable, engaging fundraising forms from built-in templates. Streamline efforts using tools like text-to-initiate, machine learning, integrated payment processing and formula-driven smart ask. 
  • Digital Marketing: Deliver targeted messages based on supporters’ actions through automated email series. Use the visual email designer tool to create personalized content. Segment contributors according to pre-defined criteria to send broadcast text messages. 
  • Peer-to-Peer Events:  
    •  Organize engaging digital and in-person events. 
    •  Create and customize team pages via the content editor module. 
    •  Generate event pages, configure details like dates, goals and campaign types, and preview them on desktop, mobile and tablets before launch. 
    •  Track pageview metrics, discover top teams and fundraisers and gain insights into average gift size through real-time visual dashboards. 
  • Mobile App: Available for free on iOS and Android. Allows fundraisers and team captains to track progress and donations. Fundraisers can also use native mobile apps like Facebook, Twitter and LinkedIn to reach out to friends and family for contributions. 
  • Salsa CRM Integration:  
    •  Manage supporters with detailed donor profiles that capture all interactions like activity timelines, notes, touches and other custom fields. 
    •  Gain a comprehensive view of fundraising campaigns with online and offline gift management. 
    •  Get actionable insights on engagement level, donor retention, revenue trends and opportunities via customizable dashboards and built-in alerts. 
    •  Leverage AI to calculate ask amounts. 
  • Salesforce Integration: Configure Salesforce integration based on organization-specific requirements. Use smart content matching to identify duplicate records. 
  • Email Marketing:  
    •  Deliver engaging, personalized content to donors by setting targeted email series. Test and compare different email versions through A/B testing.  
    •  Segment customers into groups and lists based on variables like donation size, recurring giving and campaign type. 
    •  Prioritize important donor activity by creating trigger notifications. 
  • Dashboard and Analytics: Track donations, event registration progress, active recipients, social media engagement levels, new subscribers, top-performing emails and more. Analyze content effectiveness by viewing open, click-through and conversion rates, and compare them against industry standards. 
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Product Ranking

#13

among all
Fundraising Software

#34

among all
Fundraising Software

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Analyst Rating Summary

74
76
67
83
67
50
25
54
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Fundraising Programs
Event Management
Payment Processing and Receipts
Donation Management
Mobile Capabilities
Donation Management
Mobile Capabilities
Platform Capabilities, Security and Compliances

Analyst Ratings for Functional Requirements Customize This Data Customize This Data

GiveSmart
Salsa Engage
+ Add Product + Add Product
Dashboard And Reporting Data Hygiene Document Management Donation Management Donor Management Event Management Fundraising Programs Marketing And Online Advocacy Mobile Capabilities Payment Processing And Receipts Platform Capabilities, Security And Compliances Volunteer Management 67 67 25 88 79 90 91 78 88 90 69 64 83 50 54 88 80 80 62 65 88 77 86 61 0 25 50 75 100
67%
0%
33%
83%
0%
17%
67%
0%
33%
50%
0%
50%
20%
0%
80%
40%
0%
60%
89%
0%
11%
89%
0%
11%
77%
0%
23%
73%
0%
27%
91%
0%
9%
82%
0%
18%
92%
0%
8%
54%
0%
46%
75%
0%
25%
63%
0%
37%
88%
0%
12%
88%
0%
12%
91%
0%
9%
64%
0%
36%
69%
0%
31%
88%
0%
12%
60%
0%
40%
40%
0%
60%

Analyst Ratings for Technical Requirements Customize This Data Customize This Data

45%
0%
55%
55%
0%
45%

User Sentiment Summary

Great User Sentiment 544 reviews
Great User Sentiment 180 reviews
89%
of users recommend this product

GiveSmart has a 'great' User Satisfaction Rating of 89% when considering 544 user reviews from 3 recognized software review sites.

81%
of users recommend this product

Salsa Engage has a 'great' User Satisfaction Rating of 81% when considering 180 user reviews from 3 recognized software review sites.

4.6 (156)
4.0 (23)
4.6 (204)
4.0 (136)
4.2 (184)
4.6 (21)

Synopsis of User Ratings and Reviews

Streamlined Donation Process: GiveSmart simplifies the donation experience for both one-time and recurring gifts, leading to increased donor participation and higher revenue generation. This user-friendly approach reduces friction in the giving process, encouraging more people to contribute to the cause.
Robust Event Management Tools: The platform offers comprehensive event management features, including ticketing, guest management, and auction tools. This allows nonprofits to efficiently plan and execute successful fundraising events, from small intimate gatherings to large-scale galas.
Real-Time Data and Reporting: GiveSmart provides real-time data and reporting capabilities, empowering organizations to track progress, measure campaign effectiveness, and make data-driven decisions. This level of insight helps optimize fundraising strategies and maximize impact.
Mobile-Friendly Interface: GiveSmart's mobile-friendly interface ensures accessibility and convenience for donors and administrators alike. Users can easily engage with the platform and manage their activities from their smartphones or tablets, enhancing overall user experience and engagement.
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Customizable Forms: Salsa Engage allows users to create donation forms tailored to specific campaigns or events, with options to add custom fields and branding. This level of customization helps organizations collect the data they need while maintaining a consistent brand experience.
Email Marketing Tools: The platform provides robust email marketing features, enabling users to design, send, and track email campaigns to engage with their audience. This includes features like A/B testing and segmentation, allowing for targeted and effective communication.
Donor Management: Salsa Engage offers tools to manage donor information, track donations, and generate reports. This helps organizations gain insights into their fundraising efforts and build stronger relationships with their supporters.
Integrations: The software integrates with various other platforms, such as CRM and payment processing systems. This streamlines workflows and ensures data consistency across different systems.
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Steep Learning Curve: GiveSmart's interface can be overwhelming for new users due to its extensive features and functionalities. Navigating through the various options and settings may require significant time investment and training, posing challenges for organizations with limited technical expertise or volunteer staff.
Customization Limitations: While GiveSmart offers some degree of customization, users have reported limitations in tailoring the platform to their specific branding and event needs. This can be a drawback for organizations seeking a highly personalized experience for their donors and supporters.
Pricing Structure: GiveSmart's pricing model, which often involves a percentage of funds raised in addition to subscription fees, can be a concern for smaller nonprofits or those with tight budgets. The costs can accumulate quickly, impacting the overall fundraising efficiency.
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Limited Customization: Users frequently express frustration with the constraints placed on customizing email templates and donation pages, often citing the inability to achieve the precise look and feel desired for their campaigns.
Reporting Challenges: Generating specific reports or extracting particular data points can be cumbersome, leading to inefficiencies in data analysis and decision-making.
Learning Curve: The platform's interface, while comprehensive, can feel overwhelming to new users due to its multitude of features and functionalities, resulting in a steep learning curve.
Integrations: Salsa Engage's compatibility with external applications and services can be limited, potentially hindering seamless workflows and data synchronization with other essential tools.
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GiveSmart appears to be most suitable for small to medium-sized nonprofit organizations seeking an all-in-one fundraising solution. The platform's user-friendly interface and comprehensive feature set make it accessible to organizations with limited technical expertise or resources. GiveSmart's scalability allows it to grow alongside an organization's needs, making it a viable long-term solution. Additionally, the platform's focus on donor engagement and data-driven insights can empower organizations to cultivate stronger relationships with their supporters and optimize their fundraising strategies. Reviewers frequently highlight GiveSmart's user-friendly interface and intuitive design as a key strength. The platform's ease of use allows users with varying levels of technical proficiency to navigate and manage fundraising campaigns effectively. GiveSmart's comprehensive feature set, encompassing online giving, event management, donor management, and reporting tools, eliminates the need for multiple disparate systems, streamlining operations and reducing administrative burdens. This all-in-one approach simplifies the fundraising process and enhances efficiency for organizations. While GiveSmart receives praise for its user-friendliness and comprehensive features, some users note areas for improvement. Occasional technical glitches and limitations in customization options have been reported. Additionally, the platform's pricing structure, which is based on a percentage of funds raised, may present challenges for organizations with tight budgets or those seeking more predictable costs. These factors are important considerations for organizations evaluating GiveSmart as a potential fundraising solution. GiveSmart distinguishes itself from competitors through its emphasis on donor engagement and data-driven insights. The platform provides tools to personalize communications, track donor interactions, and analyze giving patterns. These features enable organizations to cultivate stronger relationships with their supporters and make data-informed decisions to optimize fundraising efforts. For instance, GiveSmart's robust reporting capabilities allow organizations to track the effectiveness of campaigns, identify trends, and measure progress towards fundraising goals. This data-driven approach empowers organizations to refine their strategies and maximize their impact.

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Salsa Engage appears to be most suitable for small to medium-sized nonprofit organizations seeking an all-in-one solution for managing supporter engagement. The platform's user-friendly interface and comprehensive feature set make it accessible to users with varying levels of technical expertise, while its scalability allows it to grow alongside an organization's needs. Additionally, Salsa Engage's focus on advocacy and its integration with Salsa CRM make it a valuable tool for nonprofits that rely on grassroots mobilization and constituent relationship management. Salsa Engage stands out from its competitors due to its robust advocacy tools, which empower organizations to mobilize supporters and drive social change. Users appreciate the platform's ability to facilitate online petitions, targeted actions, and legislative tracking, enabling them to effectively engage with policymakers and advance their missions. For instance, one user highlighted the ease of creating advocacy campaigns and generating reports to track progress. However, some users noted that the platform's email marketing features could be enhanced with more advanced automation capabilities, such as triggered emails based on specific supporter actions. While Salsa Engage receives praise for its comprehensive functionality, some users mention that the platform's interface can feel overwhelming initially due to the abundance of features. The learning curve, however, is often outweighed by the platform's extensive capabilities and the availability of helpful resources, such as training materials and customer support. Users consistently commend Salsa Engage's customer support team for their responsiveness and willingness to assist with any challenges. In comparison to similar products, Salsa Engage offers a more extensive range of features, particularly in the areas of advocacy and online fundraising, making it a suitable choice for organizations seeking a holistic solution for supporter engagement.

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