LogicGate vs OpenPages

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Our analysts compared LogicGate vs OpenPages based on data from our 400+ point analysis of GRC Software, user reviews and our own crowdsourced data from our free software selection platform.

OpenPages Software Tool

Product Basics

LogicGate provides scalable GRC solutions and automates daily surveillance activities, verifications and test processes for an airtight risk posture. The Risk Cloud module puts together an end-to-end package of enterprise, IT and third-party risk, incident management, audit and controls, governance, compliance, and regulation management portals.

It provides complete visibility over the entire process, from risk identification to mitigation. Create, test and assign controls to common issues and run automated audits. Stay compliant with state standards and data privacy regulations. The policy management offering simplifies understanding and adoption of company policies. Prepare contingency plans for potential disasters and be prepared for any crisis.
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OpenPages is a sophisticated software solution designed to streamline Governance, Risk, and Compliance (GRC) management, as well as security compliance tasks. It is particularly well-suited for industries such as finance, healthcare, and manufacturing, where regulatory compliance and risk management are critical. The platform offers unique benefits like integrated risk management, real-time analytics, and customizable dashboards, which empower organizations to make informed decisions and maintain compliance with ease. Users appreciate its robust features, including automated workflows and comprehensive reporting capabilities, which enhance operational efficiency. Compared to similar products, OpenPages is often praised for its scalability and user-friendly interface, making it a preferred choice for large enterprises. Pricing details are not readily available, so it is advisable for potential users to contact SelectHub for a tailored quote based on their specific requirements. This ensures that organizations can align the software's capabilities with their budget and operational needs.
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Product Insights

  • Simplify Processes: Streamline the risk management process with visual maps created with a drag-and-drop interface. 
  • Automation: Automatically perform a large chunk of daily tasks with pre-defined logic, set rules and workflows. 
  • Minimum Time to Market: Hit the ground running immediately after implementation with a range of prebuilt process apps designed specifically for governance, risk and compliance. 
  • Versatility and Scalability: Quickly adapt to sudden changes in the business environment with customizable processes. 
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  • Enhanced Risk Management: OpenPages provides a centralized platform for identifying, assessing, and mitigating risks, allowing organizations to proactively manage potential threats and reduce the likelihood of adverse events.
  • Streamlined Compliance Processes: By automating compliance tasks and workflows, OpenPages helps organizations efficiently adhere to regulatory requirements, reducing the time and resources needed for compliance management.
  • Improved Decision-Making: With comprehensive data analytics and reporting capabilities, OpenPages enables stakeholders to make informed decisions based on real-time insights and trends.
  • Increased Accountability: OpenPages assigns clear roles and responsibilities for risk and compliance tasks, fostering a culture of accountability and ensuring that all team members are aware of their obligations.
  • Cost Reduction: By minimizing manual processes and reducing the risk of non-compliance penalties, OpenPages helps organizations lower operational costs associated with risk and compliance management.
  • Scalability: OpenPages is designed to grow with your organization, accommodating increasing volumes of data and expanding regulatory requirements without compromising performance.
  • Enhanced Collaboration: The platform facilitates communication and collaboration across departments, ensuring that all stakeholders are aligned and working towards common risk and compliance objectives.
  • Customizable Frameworks: OpenPages allows organizations to tailor risk and compliance frameworks to their specific needs, ensuring that the system aligns with unique business processes and industry standards.
  • Real-Time Monitoring: Continuous monitoring capabilities provide organizations with up-to-date information on risk and compliance status, enabling timely interventions and adjustments.
  • Audit Readiness: OpenPages simplifies the audit process by maintaining comprehensive records and documentation, making it easier for organizations to demonstrate compliance and respond to audit inquiries.
  • Integration with Existing Systems: OpenPages seamlessly integrates with other enterprise systems, ensuring that risk and compliance data is consistent and accessible across the organization.
  • Regulatory Change Management: The platform helps organizations stay ahead of regulatory changes by providing tools to assess the impact of new regulations and adjust compliance strategies accordingly.
  • Data Security and Privacy: OpenPages ensures that sensitive risk and compliance data is protected through robust security measures, helping organizations maintain data integrity and confidentiality.
  • Comprehensive Reporting: The platform offers a wide range of customizable reports and dashboards, enabling organizations to communicate risk and compliance status effectively to stakeholders.
  • Continuous Improvement: OpenPages supports ongoing refinement of risk and compliance processes through feedback loops and performance metrics, driving continuous improvement and optimization.
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  • Enterprise Risk Management: Continuously monitor critical processes for any sign of vulnerability. Perform customizable calculations to predict the potential impact of a disaster. 
    • Workstreams: Set up automation-driven workflows for document collections, notifications, deadline-triggered requests and transparent tracking. 
    • Assessments: Stakeholders can assess the risk register across multiple business domains. Use assessment data to prepare effective mitigation strategies. 
    • Questionnaires: Prepare dynamic questionnaires to process data from interview and survey inputs. 
    • Risk Alignment: Convert assessment data into task items with deadlines and notifications and assign them to individual risk owners. Track the status of ongoing remediation activities and send alerts to related stakeholders. 
    • Visual Data: Run custom analytics and reporting for a real-time heat map of critical risks across the program. 
  • COSO Framework: Integrate the Committee of Sponsoring Organizations (COSO) framework guidance on risk strategy and performance. Automatically calculate risk scores and perform risk assessments based on enterprise and operational risks, impact, likelihood, and vulnerability rubrics. 
    • Centralized Tracking: Eliminate information silos and track logged risks and remediation measures from a centrally accessible location. Run built-in reports with complete transparency. 
    • Analytics: Study the relationship between the organization’s operational and functional level goals and available risk scores. Notify risk owners of pending tasks and deadlines. 
  • Issues Management: Prioritize issue mitigation based on automatically calculated issue urgency scores and track progress with built-in reporting and dashboard. Send in-app and email notifications to keep risk owners informed. 
    • GRC Initiatives: Track and manage issues, remediation strategies and risk ownership via one central location. 
    • Visibility: Get granular details on logged issues and mitigation responses with out-of-the-box reporting and status reports. 
  • Regulations: Leverage a regulatory inventory index to define regulatory categories. Run compliance assessments to identify potential non-compliance risks and sanctions. Create plans to incorporate regulatory changes and assign task ownership to relevant personnel. 
    • Tracking: Use the corrective action plan (CAP) module to solve existing issues, track previous violations and minimize negative publicity. 
    • Regulation Partnership: Partner with Ascent to track compliance using AI. Get access to over 125 regulators, gain insights from new markets, products, industries and regions, and identify coverage gaps. Available regulators include SEC, FDIC, OCC, FINRA, CFTC, FinCEN and more. 
    • Obligations: Use AI to identify important obligations. Automatically update regulators and get granular data on all obligations, including laws and standards. 
  • IT Security: Protect IT assets and infosec risk processes with effective controls in compliance with industry standards. 
    • ISO 27005: Track risks in the framework with content designed for ISO/IEC 27005:2018(E)’s information security risk management process. Identify, assess and mitigate risks and record all vulnerabilities in a secure database. Calculate risk scores of assets with NIST 800-206 guidance following ISO 27005 recommendations. 
    • Real-Time Protection:  Continuously update residual risk reports, assessments and controls testing activities. Assign risk tolerance thresholds and automatically administer mitigation measures on crossing over. Eliminate ineffective controls and processes. 
    • Evaluation: Evaluate critical procedures for vulnerabilities. Use a flexible data model to record elements and identify threat actors and events. Follow up on evaluations with reports and remediation plans. 
    • Controls Register: Prepare a custom risk assessment methodology with personalized controls and rules. Apply appropriate control frameworks, including ISO 27002, NIST 800-53 and NIST CSF. 
    • Vulnerability Management: Prioritize mitigation of vulnerabilities with the most impact on critical business processes. Keep a record of essential assets, assessments, vulnerabilities and treatments with built-in workflows. Run reports to map the company’s vulnerability status and import records from Risk Cloud Tenable.io integration, third-party integrations or CSV files. 
  • Third-Party Risk Management: Access templates and applications to manage relationships from the same portal. 
    • ISO 27001: Map relationships with third-party vendors with pre-built questionnaires aligned with Annex A information security requirements framework. Record proprietary data, financial information, intellectual property and employee details according to ISO/IEC 2700 family of standards. 
    • SIG Lite: Optimize vendor relationships with a questionnaire created by Risk Cloud’s third-party risk management SIG Lite app. Quickly verify all incoming vendor information, automate daily tasks and collect vendor responses for maximum visibility. Get significant insights into third-party relationships with 329 questions covering 18 domains. 
    • Procurement and Contract Management: Monitor service level agreements (SLAs) and vendor contracts and schedule due diligence on all associations. Send automated notifications for key events and maintain a central database of vendor data, including billing information, contract details, SLAs and payment terms. 
    • Compromise Assessment: Measure the impact of third-party vulnerabilities to manage risks. Use automated workflows and templates to initiate impact assessments, link vulnerabilities and register information for complete visibility into vendor relationships. 
  • Audit Controls Management: Use comprehensive reports and automated workflows to track audits and control processes. Assess internal controls and policies against AICPA’s five Trust Services Criteria and obtain SOC 2 compliance. The platform is HITRUST approved and includes SOX compliant financial reports. Run CMMC compliant self-assessments. Audit management frameworks include PCI DSS, FedRAMP, HIPAA, FFIEC CAT, NIST 800-171 and more. 
    • Controls Management: Set up automated control assessments at custom intervals. Run real-time auto-generated reports and link controls to the Risk Cloud Controls repository. 
    • Audit Management: Regulate the internal audit process with audit-control testing, reporting and due date reminders. Create and execute a centralized Audit Universe and plan for the entire company. Maintain a central evidence database and prepare in advance for external audits. 
  • Compliance: Provides clearly defined regulatory categories and an inventory index. Automatically assign ownership, stay up-to-date on laws and perform risk assessments to identify potential non-compliance penalties. Implement and collaborate on corrective action plans. 
    • Employee Compliance: Maintain a centralized inventory of employee information and policy acknowledgments. Schedule automated reminders and due date alerts for policies. Automatically assign policy acknowledgments and certification requests and get status updates. Create customized workflows to keep up with training requirements and policy attestations. 
  • Policy Management: Leverage process automation to request, write, approve and update policies, eliminate duplicate policies, and set up reminders. Centralize the policy administration system to directly link policies and procedures and eliminate information silos. Create hierarchical maps connecting risks, regulations and business units. 
  • Incident Management: Build a single incident repository to respond faster and standardize the incident playbook. Automate processes with conditional workflow logic and custom rules handling, alerts and activity routing. Identify vulnerabilities, bottlenecks and compliance failures by auditing incident management procedures. 
  • Privacy: Stay compliant with consumer privacy laws, including GDPR and CCPA. 
  • Business Continuity: Carefully document and execute crisis response tasks in the event of a major crisis or disaster. Set up workflows to identify and safeguard crucial processes and physical, intellectual and financial assets. 
    • Disaster Response Resource Repository: Create a standardized repository of instructions and procedures for reference in an emergency. Store important company information such as asset locations, processes, passwords and business functions in a centrally accessible database. 
  • Security: Encrypt all end-user data both during transit and at rest using best-practice services. Provides fine-grained access controls and Single Sign-On (SSO) delivered via SAML 2.0. Protect the entire infrastructure with firewalls. 
  • Integration: Integrate with third-party apps via a secure RESTful API. Application Programming Interface requires OAUTH 2.0 authentication. 
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  • Integrated Risk Management: Seamlessly manage risk across various domains with a unified platform that consolidates risk data for comprehensive analysis.
  • Advanced Analytics: Utilize AI-driven insights and predictive analytics to identify potential risks and compliance issues before they escalate.
  • Customizable Dashboards: Tailor dashboards to display relevant metrics and KPIs, providing stakeholders with the information they need at a glance.
  • Regulatory Compliance Tracking: Stay up-to-date with changing regulations through automated tracking and alerts, ensuring compliance across multiple jurisdictions.
  • Policy and Document Management: Centralize policy creation, approval, and distribution processes, making it easier to maintain and update compliance documentation.
  • Incident Management: Efficiently log, track, and resolve incidents with a structured workflow that enhances accountability and response times.
  • Audit Management: Streamline audit processes with tools that facilitate planning, execution, and reporting, reducing the time and effort required for audits.
  • Third-Party Risk Management: Assess and monitor the risk profiles of vendors and partners, ensuring that third-party engagements align with organizational risk tolerance.
  • Role-Based Access Control: Implement granular access controls to ensure that users have appropriate permissions based on their roles and responsibilities.
  • Data Visualization Tools: Leverage interactive charts and graphs to visualize complex data sets, aiding in the interpretation and communication of risk information.
  • Workflow Automation: Automate repetitive tasks and processes to improve efficiency and reduce the likelihood of human error in compliance activities.
  • Scenario Analysis: Conduct what-if analyses to evaluate the potential impact of different risk scenarios, supporting strategic decision-making.
  • Mobile Accessibility: Access critical GRC functions on-the-go with mobile-friendly interfaces, ensuring that risk management activities are not confined to the office.
  • Integration Capabilities: Connect with other enterprise systems and data sources to enhance the flow of information and improve overall GRC effectiveness.
  • Continuous Monitoring: Implement real-time monitoring of risk indicators to detect and respond to emerging threats promptly.
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Product Ranking

#11

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GRC Software

#26

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GRC Software

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User Sentiment Summary

Excellent User Sentiment 32 reviews
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95%
of users recommend this product

LogicGate has a 'excellent' User Satisfaction Rating of 95% when considering 32 user reviews from 1 recognized software review sites.

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4.74 (32)
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Awards

LogicGate stands above the rest by achieving an ‘Excellent’ rating as a User Favorite.

User Favorite Award

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Synopsis of User Ratings and Reviews

No-Code Platform: Users appreciate the platform's user-friendly, no-code approach, which allows those without coding experience to easily build and customize workflows, forms, and reports. This empowers business users to take ownership of risk management processes without relying on IT support.
Flexibility and Customization: LogicGate's flexibility allows users to tailor the platform to their specific needs. Users can create custom objects, fields, and relationships to model their unique risk and compliance requirements. This adaptability ensures the platform can evolve alongside changing business needs.
Integrations: LogicGate offers integrations with various third-party applications, such as GRC platforms, single sign-on providers, and data visualization tools. These integrations enable users to connect LogicGate with their existing technology stack, streamlining data flow and enhancing overall efficiency.
Scalability: The platform is designed to scale with organizations as they grow. Whether managing a small team or a large enterprise, LogicGate can accommodate increasing data volumes and user numbers without compromising performance.
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Customizable Platform: OpenPages provides tailored solutions for various risk and compliance needs with domain-specific modules.
Robust Reporting and Analytics: The software offers dynamic dashboards, charts, and reporting functionalities, allowing users to gain insights into organizational risk and compliance status.
AI-Powered Insights: OpenPages leverages AI, specifically IBM Watson, to enhance risk management processes, providing users with intelligent insights and assistance.
Streamlined User Experience: The platform features a task-focused user interface designed to simplify complex processes, making it easier for users to navigate and complete tasks efficiently.
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Steep Learning Curve: The platform's interface can be challenging for new users due to its complexity and lack of intuitive design, leading to a longer onboarding process and potential frustration.
Customization Limitations: LogicGate may not offer the level of customization required by some organizations with unique risk management workflows or reporting needs, potentially hindering their ability to tailor the platform to their specific requirements.
Reporting Challenges: Generating reports can be cumbersome, and the available reporting features may not provide the flexibility and depth of analysis needed for comprehensive risk assessments and decision-making.
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High Cost: OpenPages can be expensive to implement and maintain, especially for smaller organizations with limited budgets.
User Adoption Hurdles: The platform's complexity can lead to challenges in user adoption, requiring substantial training and support for effective utilization.
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LogicGate's Risk Cloud platform has attracted attention for its ability to streamline risk management processes. Users frequently highlight its user-friendly interface and intuitive design, making it accessible even for individuals without extensive risk management experience. The platform's flexibility allows it to adapt to various risk types, including operational, financial, and compliance risks, making it a versatile solution for diverse organizations. Additionally, LogicGate's automation capabilities, such as automated risk assessments and control evidence collection, save time and effort for risk management teams. While LogicGate receives praise for its strengths, some users note areas for improvement. Some users mention that the platform's reporting features could be more robust, offering greater customization and data visualization options. Additionally, while LogicGate integrates with various third-party tools, expanding its integration ecosystem could further enhance its value proposition. Despite these considerations, LogicGate remains a strong contender in the risk management software market. LogicGate distinguishes itself through its no-code approach, empowering users to build custom workflows and applications without requiring coding expertise. This feature democratizes risk management, enabling broader participation from various departments within an organization. Furthermore, LogicGate's graph database technology facilitates the identification of complex relationships between risks and controls, providing a holistic view of an organization's risk landscape. This comprehensive approach aids in informed decision-making and proactive risk mitigation. LogicGate is well-suited for organizations seeking a user-friendly and comprehensive risk management solution. Its adaptability to different risk types and its automation capabilities make it valuable for businesses of all sizes. Organizations with limited IT resources or those looking to empower non-technical users in risk management processes will particularly benefit from LogicGate's no-code platform. However, organizations requiring highly customized reporting or extensive integrations with niche tools may need to consider additional solutions or customizations to fully meet their needs.

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Is IBM's OpenPages the "open book" solution for organizations seeking to streamline their GRC processes, or does it leave users feeling like they're stuck in a "closed chapter?" User reviews from the past year reveal a mixed bag when it comes to IBM's OpenPages GRC platform. While lauded for its user-friendly interface and robust analytics, OpenPages has drawn criticism for its cost and complexity, particularly for intricate tasks. Users have highlighted OpenPages' strengths, such as its intuitive interface, AI-powered virtual assistant, and customizable dashboards, which provide real-time insights and simplify complex data analysis for better decision-making. These features contribute to a more proactive risk management culture within organizations. However, some users have expressed concerns about OpenPages' high cost compared to competitors and the steep learning curve associated with its more advanced features. For instance, generating comprehensive board reports often necessitates exporting data to Excel, indicating that the software's reporting capabilities may not be as robust as some users require. Overall, OpenPages appears best suited for large enterprises with dedicated resources to maximize its potential. Its comprehensive features and scalability make it a good fit for organizations looking to centralize and streamline their GRC processes. However, smaller organizations with limited budgets and technical expertise may find OpenPages to be overkill and may be better served by exploring alternative solutions.

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