Alora vs AdaCare

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Our analysts compared Alora vs AdaCare based on data from our 400+ point analysis of Home Health Software, user reviews and our own crowdsourced data from our free software selection platform.

Product Basics

The Alora home health suite simplifies workflows for administrators and caregivers, increases revenue and improves patient care. It is cloud-based and provides mobile-responsive scheduling, billing and documentation while efficiently handling back-office administration. Users can deploy it on-premise and access patient data in the offline mode or host it on the cloud.

Organizations can use the scheduling module to track and schedule visits, create multiple visits using the recurrence option while automating completed visits to flow into billing. It generates paper claim forms and electronic signatures while posting charges and private pay invoices during claim generation. It is configured with a full list of ICD9 codes and adds codes with every update.
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AdaCare provides end-to-end solutions like scheduling, billing and invoicing, visit verification, charting and client management from one place. It schedules caregivers, client visits and efficiently matches caregiver skills with client requirements. It’s web-based and offers flexibility to work from anywhere.

Agencies can manage staff, scheduling, caregiver web connection, telephony, marketing and more. It suggests the best caregivers for clients based on geographical zones, skills and client home locations. Organizations can store staff records in a central place, track checklists and new employees’ skills and issue license expiry alerts. It sends schedules to caregivers in advance and issues alerts in case of late clock-ins and no-shows.
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$295 Monthly
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$499 Annually
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Product Assistance

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24/7 Live Support
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Product Insights

  • Leverage an All-in-One System: Assess patient condition, provide a care plan and process payments from one place. Access capabilities to manage operations while eliminating hassles. 
  • Mobile Ready: Enter, view and modify data saved on the cloud anytime, anywhere. Use any internet-connected device to access organizational data and updates. 
  • Process Payments: Generate electronic or paper claims for medicare, Medicaid, private pay, waivers and private insurance. Use the pre-billing quality assurance capability for compliance and accuracy. 
  • Access Offline Documentation: Let clinicians complete documentation when the internet is unavailable while sending it with a single click when access resumes. Complete documentation like care plans, evaluations, assessments and visit notes using documentation tools, facilitating ease of use and compliance. 
  • Use Comprehensive Dashboards: Track progress and pending tasks with a single view. Display pending 485 forms, orders or OASIS assessments in one place while determining what information can be accessed by agency users. Document important communication using the communication log available for staff and patients. Filter by communication type while running reports. 
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  • Seamless Patient Management: Track patient information, appointments, medications, and care plans in one centralized location, ensuring comprehensive and coordinated care.
  • Improved Clinical Outcomes: Digitize patient records, enabling clinicians to access real-time data, monitor progress, and make informed decisions, leading to better health outcomes.
  • Enhanced Caregiver Communication: Facilitate secure communication between caregivers, patients, and families, promoting collaboration and ensuring timely care delivery.
  • Optimized Scheduling and Routing: Automate scheduling and optimize routes for caregivers, reducing administrative burden and improving efficiency in care delivery.
  • Accurate and Compliant Billing: Generate accurate and compliant invoices based on real-time patient data, streamlining billing processes and reducing revenue loss.
  • Comprehensive Reporting and Analytics: Track key performance indicators, analyze care trends, and generate customized reports, providing valuable insights for decision-making and quality improvement.
  • Mobile Accessibility: Access patient information, manage schedules, and communicate with colleagues on the go, empowering caregivers with real-time connectivity.
  • Reduced Paperwork and Administration: Digitize patient records and automate administrative tasks, freeing up caregiver time for patient care.
  • Increased Patient Satisfaction: Provide patients with convenient access to their care information, fostering trust and enhancing their overall experience.
  • Enhanced Compliance and Accreditation: Meet regulatory requirements and prepare for accreditation surveys with ease, ensuring compliance and quality standards.
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  • Scheduling: Manage patient, caregiver or agency schedules while receiving alerts about potential conflicts or compliance issues. View daily, weekly, monthly schedules or according to certification periods. Use the batch entry of visits option to add, view and update patient visits in columns or rows. 
  • Live Monitoring: Get minute-by-minute visibility into home visits, no-shows and delays. Take proactive actions when caregivers don’t show up on time or miss appointments. 
  • Assessments: Get a comprehensive OASIS assessment to help agencies thoroughly evaluate their patients while complying with Medicare guidelines. OASIS assessments include comprehensive questions, Medicare M00 questions and tools like fall risk assessment, Braden scale, pain assessment, nutritional assessment and more. Non-OASIS assessment is for agencies that require shorter evaluation. 
  • Offline Documentation: Let clinicians complete documentation when the internet is unavailable while sending it with a single click when access resumes. Complete documentation faster like plan of care, evaluation, assessment and visit notes using documentation tools, facilitating ease of use and compliance. 
  • Dashboards and Communication Log: Track progress and pending tasks with a single view. Display pending 485 forms, orders or OASIS assessments in one place while determining what information can be accessed by agency users. Document important communication using the communication log, which is available for staff and patients. Filter by communication type while running reports. 
  • Billing and Financial Reports: Generate digital or paper claims for Medicare, VA, Medicaid waiver (per state), private pay and insurance. Double-check compliance and accuracy before paying bills using the pre-billing quality assurance tool. Keep track of all payments, charges and adjustments while creating detailed reports tailored for accountants, billers, owners and administrators. 
  • Payroll: Monitor caregiver pay rates (standard or special rates per service offered) and calculate gross pay per employee for the pay duration. Set pay rates by visit or time. Generate reports and export payroll data. 
  • Reports: Get in-depth insights of agency activities by generating reports on multiple areas like census, Medicare cost, compliance, visits and financials. Personalize reports based on agency requirements anytime. 
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  • Smart Scheduling: Match clients with caregivers while considering factors like geographical locations, skills and client home environments. Look for duty schedules, monitor client special needs and resolve conflicts while focusing on the big picture. Format daily or weekly itineraries according to caregiver requirements. Use a drag-and-drop option to resize visits while assigning them to a new time, date or caregiver. 
  • Marketing: Convert more leads into client admissions while following up consistently. Set goals while monitoring leads, new client admissions and revenue generated. Get direct leads from the website while receiving important updates like new admissions or leads. Generate reports to get in-depth insights into managing an individual case while looking at the bigger picture. 
  • Staff Management: Store staff records in one place while staying up-to-date and organized. Check staff licenses and certifications while getting updates on caregiver license expiry. Set individual hours for caregivers while being in the loop about their availability. 
  • Electronic Visit Verification: Automatically document caregiver clock-in and out from patient homes. Use instant timecards to save hours of mundane work every week. Integrate visits with scheduling to avoid re-entering data for billing and payroll. Let caregivers clock-in and out using smartphones or telephonic verification. 
  • Staff Portal: Let caregivers view schedules, maps, calendars and more. Restrict log-ins while deciding what caregivers can see. Allow caregivers to view visit lists and client contact information while accessing weekly itineraries. 
  • Bookkeeping: Prepare client billing by tracking visits, mileage and hours. Record caregiver data for every visit while generating payroll every pay period. Create reports or export billing data to Excel spreadsheets. Get a consolidated overview of the entire company or department-wise performance through built-in reports and business metrics.  
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Product Ranking

#9

among all
Home Health Software

#27

among all
Home Health Software

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Analyst Rating Summary

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Analyst Ratings for Functional Requirements Customize This Data Customize This Data

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Billing And Coding Caregiver Management Clinical And Point Of Care Management Compliances Mobile Capabilities Patient-Driven Groupings Model (PDGM) Reporting And Dashboards Schedule Management Security And Platform Capabilities 75 67 95 57 81 80 98 61 0 25 50 75 100
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User Sentiment Summary

Excellent User Sentiment 242 reviews
Excellent User Sentiment 162 reviews
91%
of users recommend this product

Alora has a 'excellent' User Satisfaction Rating of 91% when considering 242 user reviews from 3 recognized software review sites.

92%
of users recommend this product

AdaCare has a 'excellent' User Satisfaction Rating of 92% when considering 162 user reviews from 3 recognized software review sites.

4.2 (24)
4.0 (3)
4.57 (114)
4.64 (81)
4.6 (104)
4.6 (78)

Awards

Alora stands above the rest by achieving an ‘Excellent’ rating as a User Favorite.

User Favorite Award

AdaCare stands above the rest by achieving an ‘Excellent’ rating as a User Favorite.

User Favorite Award

Synopsis of User Ratings and Reviews

Functionality: It automates charting while simplifying patient tracking and payroll, noted 87% of users who mentioned the product’s functionality.
Customization: Approximately 82% of reviewers said that the product is highly customizable and flexible while offering multiple parameters for scalability.
Cost: The solution offers user-friendly features at affordable prices for new businesses to manage multiple agencies, said 81% of users who mentioned cost.
Dashboard: Nearly 79% of the reviewers mentioned that the system offers a visually appealing dashboard that neatly organizes all organizational data for a quick overview.
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Intuitive Interface: Users appreciate AdaCare's user-friendly design, which simplifies navigation and reduces training time.
Comprehensive Features: AdaCare offers a robust suite of tools tailored to home health agencies, including scheduling, billing, and patient management.
Streamlined Documentation: AdaCare's electronic documentation system eliminates paperwork and allows clinicians to capture patient data efficiently.
Mobile Accessibility: Users value the ability to access AdaCare remotely via mobile devices, enabling real-time updates and improved communication.
Exceptional Support: AdaCare's dedicated support team provides prompt and knowledgeable assistance, ensuring a smooth user experience.
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Delayed Alerts: The product doesn’t send prompt alerts on caregiver absences or missed attendance logs, noted 85% of users who talked about alerts and notifications.
Interface: Nearly 84% of reviewers said that the system’s UI can be challenging to navigate initially, with multiple tabs causing confusion.
Forms: The application doesn't offer specific form templates, and customization is time-consuming, according to 80% of reviewers who talked about forms.
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Functionality limitations: Users report that the software lacks certain features that are essential for home health agencies, such as advanced wound care management and patient portals.
Inconsistent updates: Some users have experienced issues with software updates not being applied consistently, leading to confusion and disruption in their workflows.
Clunky user interface: The software's interface has been criticized for being outdated and difficult to navigate, resulting in reduced efficiency and increased frustration among users.
Integration challenges: Users have encountered difficulties integrating AdaCare with other software systems, leading to data silos and inefficient workflows.
Poor customer support: Some users have reported experiencing slow response times and unhelpful support from AdaCare's customer service team, leading to unresolved issues and frustration.
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Alora is a user-friendly solution that automates patient charting while offering medical billing, patient scheduling and tracking, payroll, and time and attendance in one place. It organizes patient and employee files while offering prompt customer support with extensive training materials. The application is affordable for new businesses looking to manage multiple agencies with organized dashboards. However, the application doesn’t send prompt alerts on caregiver absences, lacks incident reporting templates, has a tedious A/R module and is challenging to navigate initially.

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AdaCare has a lot of positive user reviews. It is a popular choice for home health agencies because it is easy to use and has a wide range of features. Users say that AdaCare is a good value for the price and that it has helped them to improve their efficiency and productivity. One user said that AdaCare "has streamlined our workflow and made it much easier to manage our patients." Another user said that AdaCare "is a great tool for managing patient care and billing." AdaCare compares favorably to similar products in terms of its ease of use, range of features, and value for the price. One of the key strengths of AdaCare is its user-friendly interface. Users say that AdaCare is easy to learn and navigate, even for those who are not familiar with home health software. AdaCare also has a wide range of features that are essential for home health agencies, such as patient management, scheduling, billing, and reporting. These features help agencies to manage their operations more efficiently and effectively. AdaCare is a good choice for home health agencies of all sizes. It is a scalable solution that can be customized to meet the needs of any agency. AdaCare is also affordable, making it a good option for agencies with limited budgets. Overall, AdaCare is a well-rounded home health software solution that is easy to use, feature-rich, and affordable. It is a good choice for home health agencies of all sizes.

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Screenshots

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