Axxess vs CareVoyant

Last Updated:

Our analysts compared Axxess vs CareVoyant based on data from our 400+ point analysis of Home Health Software, user reviews and our own crowdsourced data from our free software selection platform.

Product Basics

Axxess is a cloud-based electronic medical records solution that manages operational, clinical, administrative, human resources, billing and scheduling needs. It offers more than 40 interoperable integrations that track physician orders, accept electronic referrals and more. Its suite includes revenue cycle management, OASIS assessments, CAHPs surveys, staffing and direct data entry for Medicare billing.

It is HIPAA-compliant and accessible via browser or Android and iOS devices. The mobile app offers a messaging module that facilitates steady communication between office and field staff while ensuring accountability through EVV at the point of care. Agencies can streamline operations through streamlined patient intake, customizable dashboards, centralized scheduling and timely alerts.

read more...
CareVoyant is a cloud-based health care solution designed to optimize operations for various home care agencies. It consolidates employee and patient records and eliminates duplicate data. Users can integrate scheduling and billing with a Plan of Care and OASIS to ensure compliance.

Reports and dashboards offer real-time information allowing users to take corrective action efficiently. Other capabilities include HIPAA compliant messaging, electronic visit verification, continuous care flow sheets and medical billing.
read more...
$899/User, Monthly
Free Trial is unavailable →
Get a free price quote
Tailored to your specific needs
$500 Monthly
Get a free price quote
Tailored to your specific needs
Small 
i
Medium 
i
Large 
i
Small 
i
Medium 
i
Large 
i
Windows
Mac
Linux
Android
Chromebook
Windows
Mac
Linux
Android
Chromebook
Cloud
On-Premise
Mobile
Cloud
On-Premise
Mobile

Product Assistance

Documentation
In Person
Live Online
Videos
Webinars
Documentation
In Person
Live Online
Videos
Webinars
Email
Phone
Chat
FAQ
Forum
Knowledge Base
24/7 Live Support
Email
Phone
Chat
FAQ
Forum
Knowledge Base
24/7 Live Support

Product Insights

  • Save Time on PDGM: Enhance operational efficiency and productivity with real-time access to patient information and streamlined workflows. Save time spent memorizing ICD 10 codes with a little help from the PDGM modeling tool with drill-down capabilities that auto-populate fields.
  • Improve Patient Care: Empower clinicians to deliver timely and coordinated care with features like real-time scheduling, mobile access, and integrated care plans. Use in-built compliance features with regulations and quality standards to ensure optimal patient outcomes.
  • Enhance Revenue Cycle Management: View high-risk LUPA patients. Receive a red alert for ungroupable diagnoses where you won’t be reimbursed. Use the PDGM Center to view price changes for different levels of functional impairment via OASIS and adjust visits with clinicians or assistant therapists to optimize your margins. Automate claims processing, real-time tracking, and robust reporting tools help maximize your revenue and reduce claim denials.
  • Ensure Regulatory Compliance: Use incorporated features like OASIS assessment, medication compliance tracking, and quality assurance tools to meet regulatory requirements and avoid penalties. Maintain HIPAA compliance with permission-based, hi-trust ACAC and CHAP-certified software. View a complete order history for physician signatures.
  • Make Data-Driven Decisions: Improve overall operations by generating exportable Excel reports to gain valuable insights into patient demographics, clinical outcomes, and financial performance.
  • Boost Remote Accessibility: Real-time access to patient information and secure communication tools facilitate collaboration among care team members, leading to improved patient care coordination. Access and update patient data and care plans remotely and while offline with an auto-sync via browser, Android or iOS device.
read more...
  • Improved Efficiency: CareVoyant streamlines administrative tasks, such as scheduling, billing, and payroll, allowing your team to dedicate more time to patient care. For instance, the software automates appointment reminders and generates invoices, reducing manual data entry and paperwork.
  • Enhanced Communication: CareVoyant facilitates seamless communication between caregivers, office staff, and patients. The software offers secure messaging, allowing for real-time updates and care coordination. Additionally, family members can access patient information and communicate with the care team through a dedicated portal.
  • Reduced Costs: By automating tasks and improving efficiency, CareVoyant helps home health agencies reduce operational costs. The software minimizes errors and redundancies, leading to cost savings in areas such as billing and payroll. Additionally, improved communication can prevent unnecessary visits and hospital readmissions, further reducing expenses.
  • Data-Driven Insights: CareVoyant provides comprehensive reporting and analytics tools, enabling agencies to track key performance indicators and identify areas for improvement. The software generates reports on patient outcomes, staff productivity, and financial performance, empowering agencies to make data-driven decisions.
  • Compliance and Security: CareVoyant helps agencies maintain compliance with industry regulations and ensure data security. The software includes features such as HIPAA-compliant messaging, electronic visit verification, and audit trails. This focus on compliance and security protects patient information and reduces the risk of penalties.
read more...
  • Scheduling: Schedule and track visits in real time, view upcoming visits, document missed visits and more. Communicate securely with clinicians while getting real-time access to care plans. Verify visits at the point of care while eliminating potential fraud and ensuring compliance. Use a color-coded calendar to plan time and enable a native feature via the built-in timing log to ensure visits don’t overlap.
  • Mobile Access: Manage organizational work anytime, anywhere using OASIS-ready point of care. Access care plans, monitor and schedule visits, and capture patient signatures. Care for patients while documenting visits, even without an internet connection. Communicate with caregivers while accurately documenting point of care.
  • Claims Management: Focus on providing care and growing business by automating claims processing. Track, submit, update and adjust claims automatically while accessing them in real time on any device. Monitor operations using robust and fully integrated reporting dashboards.
  • PDGM Center: View patients on the cusp of a LUPA alert and assess your expected payment amount according to clinical groupings
  • Patient Intake: Admit patients via referrals, view payers and confirm eligibility. Add diagnosis and map to the MO questions to see if it follows the PDGM payment model. Include advanced directives. Save time on admin work by moving patients into a pending patient status, where you can start adding consent forms and other patient information, like pictures. Transfer all the information to the chart along with medications once the patient status changes to active.
  • OASIS Assessment: Click on OASIS-E Start of Care to start an assessment of your patient. View alerts or discrepancies in the form of returned notes so you can fix issues and send the notes back for review again. Use the Oasis scrubber to check for errors and missed questions in the summary of care.
  • Medication Compliance: Force run printable major and minor drug interactions whenever there is a medication change by a clinician
  • Care Plan: Build care plans with orders for discipline and treatment with problem statements for home health aide requirements and Medicaid aide services, rehabilitation potential and training and education resources. Use talk-to-text to add visit notes.
  • Quality Assurance Center: Review and sort pending items for nurses to either approve or return and check if patients are improving or declining over 60-day recertification periods. Eliminate duplication and overlaps using multiple filters while staying survey-ready through compliance workflows.
  • Reports: Generate patient reports, billing and financial reports, payroll reports, schedule reports, EVV reports and statistical reports that can all be exported to Excel.
read more...
  • Medical Billing: Verify eligibility in real-time with ANSI 270/271 formats, integrate billing with patient registration and bill for Medicaid and other insurances. Correct and identify claim errors with Claim Scrubber and automatically generate second claims.  
  • Reports and Dashboards: Access real-time, consolidated information to proactively manage KPIs. Assign reports and charts based on users and user roles. Save and export reports as PDF, CSV, Excel, TIFF or XML files. 
  • Scheduling: Manage hourly or shift-based scheduling. Integrate scheduling with clinical functions to streamline workflows. Use shift offers, differentials and overtime to make scheduling intuitive. 
  • Messaging: Communicate with staff internally using the HIPAA-compliant messaging app. Send messages to users, patients and employees, and view all communication and alerts in one place. 
  • Patient Intake: Consolidate data and upload patient information digitally to establish a single record. Transfer patient data using HL7 or web services. 
  • Clinical Functions: Create and link care plans to follow-up visits, billing and scheduling to ensure compliance. Track OASIS, MDS, quality measures and orders. 
  • Alerts and Notifications: Send scheduling alerts and report updates to employee and patient inboxes. Notify staff with live alerts when tasks are missed. Manage events and exceptions with proactive detection and notifications. 
  • EVV: Verify visits using GPS-based electronic visit verification with CV Mobile. Meet requirements for multiple states using a standard interface with EVV aggregators. 
read more...

Product Ranking

#4

among all
Home Health Software

#56

among all
Home Health Software

Find out who the leaders are

Analyst Rating Summary

91
77
100
100
88
88
100
97
Show More Show More
Billing and Coding
Clinical and Point of Care Management
Mobile Capabilities
Schedule Management
Reporting and Dashboards
Billing and Coding
Reporting and Dashboards
Clinical and Point of Care Management
Caregiver Management

Analyst Ratings for Functional Requirements Customize This Data Customize This Data

Axxess
CareVoyant
+ Add Product + Add Product
Billing And Coding Caregiver Management Clinical And Point Of Care Management Compliances Mobile Capabilities Patient-Driven Groupings Model (PDGM) Reporting And Dashboards Schedule Management Security And Platform Capabilities 100 88 100 71 100 90 100 87 100 88 97 43 13 100 83 76 0 25 50 75 100
100%
0%
0%
100%
0%
0%
89%
0%
11%
89%
0%
11%
100%
0%
0%
95%
0%
5%
71%
0%
29%
43%
0%
57%
100%
0%
0%
17%
0%
83%
100%
0%
0%
100%
0%
0%
80%
0%
20%
100%
0%
0%
100%
0%
0%
83%
0%
17%
86%
0%
14%
71%
0%
29%

Analyst Ratings for Technical Requirements Customize This Data Customize This Data

75%
0%
25%
50%
0%
50%

User Sentiment Summary

Great User Sentiment 417 reviews
Great User Sentiment 41 reviews
81%
of users recommend this product

Axxess has a 'great' User Satisfaction Rating of 81% when considering 417 user reviews from 3 recognized software review sites.

81%
of users recommend this product

CareVoyant has a 'great' User Satisfaction Rating of 81% when considering 41 user reviews from 1 recognized software review sites.

1.0 (1)
n/a
4.0 (99)
n/a
n/a
4.06 (41)
4.1 (317)
n/a

Awards

SelectHub research analysts have evaluated Axxess and concluded it deserves the award for the Best Overall Home Health Software available today and earns best-in-class honors for Billing and Coding, Clinical and Point of Care Management, Mobile Capabilities and Schedule Management.

Analysts' Pick Award
Billing and Coding Award
Clinical and Point of Care Management Award
Mobile Capabilities Award
Schedule Management Award

SelectHub research analysts have evaluated CareVoyant and concluded it earns best-in-class honors for Billing and Coding.

Billing and Coding Award

Synopsis of User Ratings and Reviews

Functionality: The system schedules/deletes multiple tasks at a time, eliminates paper charting and simplifies finding patient reports. It offers pre-built templates with self-explanatory fields to quicken documentation and compliance. Users appreciated how easy it is to add new clients and staff and streamline billing.
Easy-to-Use: Reviewers note that the product has a user-friendly interface and streamlines transitioning between modules while providing access to multiple agencies with a single login.
Communication: According to users who mentioned communication, the application streamlines office communication, organizes referral providers and simplifies patient care planning.
Mobile Accessibility: Users appreciate the ability to use their mobile devices to enter data or complete documents.
Show more
Streamlined Scheduling and Coordination: CareVoyant simplifies the scheduling process for home health agencies, allowing for efficient coordination of caregivers, patients, and visits. The software's intuitive interface and automation features reduce the time spent on manual scheduling tasks, freeing up staff to focus on patient care.
Comprehensive Clinical Documentation: CareVoyant facilitates comprehensive clinical documentation, ensuring that patient records are accurate, up-to-date, and compliant with industry regulations. The software offers customizable templates and forms, allowing agencies to tailor documentation to their specific needs.
Improved Communication and Collaboration: CareVoyant enhances communication and collaboration among care team members. The software provides a centralized platform for sharing patient information, care plans, and updates, ensuring that everyone involved in a patient's care is on the same page.
Enhanced Billing and Financial Management: CareVoyant streamlines billing processes and improves financial management for home health agencies. The software automates billing tasks, reduces errors, and facilitates faster reimbursement, improving the agency's financial health.
Show more
Customer Service: Users mentioned long wait times for ticket resolution, slow customer support and ineffective responses from service agents.
Glitches: Reviewers who talked about lag said that the application sometimes encounters glitches with crucial information disappearing from care plans.
Updates: Constant and clunky updates log users out frequently, while too many pop-up notifications are distracting, reviewers noted.
Show more
Steep Learning Curve: Many users report that CareVoyant is not intuitive and requires extensive training to navigate effectively. The interface can be overwhelming for new users, leading to frustration and decreased productivity.
Customization Challenges: CareVoyant's customization options are limited, making it difficult for agencies to tailor the software to their specific workflows and needs. This lack of flexibility can hinder efficiency and create bottlenecks in daily operations.
Reporting Limitations: Users often express dissatisfaction with CareVoyant's reporting capabilities. Generating custom reports can be cumbersome, and the available reports may not provide the level of detail or insights required for effective decision-making.
Mobile App Functionality: The mobile app version of CareVoyant receives consistent criticism for its limited functionality and unstable performance. Clinicians and field staff often find it unreliable for real-time documentation and communication, hindering their ability to provide efficient care.
Show more

Axxess is a comprehensive software solution specifically designed for the home health industry. It allows users to streamline operations, improve patient care, and ensure regulatory compliance. By streamlining scheduling, automating claims processing, improving reimbursements and optimizing patient intake processes, Axxess empowers healthcare providers to deliver high-quality care while increasing revenue.The software's real-time updates and mobile accessibility enhance communication and collaboration among care teams. Axxess also plays a crucial role in revenue cycle management by alerting users to incompatible groupings, offering payment overviews and changes and providing insights into financial performance. Features like the PDGM Center and quality assurance tools help providers navigate complex reimbursement models and maintain compliance. However, users have reported some areas for improvement, such as customer support response times, additional costs and occasional system glitches.Overall, Axxess offers users a user-friendly platform with expansive capabilities for users in the home health industry, but its pricing structure may be prohibitive for smaller agencies.

Show more

CareVoyant appears to be most suitable for mid-sized and larger home health agencies due to its comprehensive features and scalability. Smaller agencies might find the system to be too complex or expensive for their needs, while larger agencies will appreciate the ability to manage multiple branches, complex billing processes, and a large number of users. The software's ability to handle intricate workflows and compliance requirements makes it ideal for agencies dealing with diverse payer sources and intricate regulations. CareVoyant distinguishes itself from competitors with its robust scheduling and billing features. Users frequently praise the scheduling system's flexibility, allowing for efficient management of complex schedules and last-minute changes. The billing module is commended for its accuracy and ability to handle various payer types and billing scenarios, reducing errors and improving revenue cycle management. However, some users note that the initial setup and learning curve can be steep due to the software's extensive features and customization options. Compared to competitors like Homecare Homebase and Alora Home Health, CareVoyant offers a more comprehensive suite of features, but may require more upfront investment in training and implementation. A recurring theme in user feedback is the software's ability to improve operational efficiency. Users report that CareVoyant streamlines workflows, reduces paperwork, and automates tasks, leading to increased productivity and cost savings. The software's integrated approach ensures that data flows seamlessly between different modules, eliminating the need for duplicate data entry and reducing the risk of errors. For instance, users highlight how the system automatically populates billing information based on visit data, saving time and improving accuracy. Additionally, CareVoyant's mobile app allows field staff to access and update information in real-time, further enhancing efficiency and communication.

Show more

Screenshots

Top Alternatives in Home Health Software


AlayaCare

Alora

CareVoyant

Casamba

Complia Health

Crescendo

HCHB

HEALTHCAREfirst

HealthWare

KanTime

MatrixCare

On Demand Homecare

PointClickCare

WellSky Home Health

Related Categories

Head-to-Head Comparison

WE DISTILL IT INTO REAL REQUIREMENTS, COMPARISON REPORTS, PRICE GUIDES and more...

Compare products
Comparison Report
Just drag this link to the bookmark bar.
?
Table settings