CareVoyant vs Complia Health

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Our analysts compared CareVoyant vs Complia Health based on data from our 400+ point analysis of Home Health Software, user reviews and our own crowdsourced data from our free software selection platform.

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Product Basics

CareVoyant is a cloud-based health care solution designed to optimize operations for various home care agencies. It consolidates employee and patient records and eliminates duplicate data. Users can integrate scheduling and billing with a Plan of Care and OASIS to ensure compliance.

Reports and dashboards offer real-time information allowing users to take corrective action efficiently. Other capabilities include HIPAA compliant messaging, electronic visit verification, continuous care flow sheets and medical billing.
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Complia Health is a web-based electronic medical record solution designed to optimize operational efficiency and improve caregiver and patient experiences. It integrates with desktop and mobile applications to streamline administration and enhance care coordination.

Users can access and share information from multiple systems to create efficient workflows. Other capabilities include scheduling, EVV, AI chatbots and revenue management. It is HIPAA compliant and follows federal requirements.
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$500 Monthly
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Product Assistance

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24/7 Live Support
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Product Insights

  • Improved Efficiency: CareVoyant streamlines administrative tasks, such as scheduling, billing, and payroll, allowing your team to dedicate more time to patient care. For instance, the software automates appointment reminders and generates invoices, reducing manual data entry and paperwork.
  • Enhanced Communication: CareVoyant facilitates seamless communication between caregivers, office staff, and patients. The software offers secure messaging, allowing for real-time updates and care coordination. Additionally, family members can access patient information and communicate with the care team through a dedicated portal.
  • Reduced Costs: By automating tasks and improving efficiency, CareVoyant helps home health agencies reduce operational costs. The software minimizes errors and redundancies, leading to cost savings in areas such as billing and payroll. Additionally, improved communication can prevent unnecessary visits and hospital readmissions, further reducing expenses.
  • Data-Driven Insights: CareVoyant provides comprehensive reporting and analytics tools, enabling agencies to track key performance indicators and identify areas for improvement. The software generates reports on patient outcomes, staff productivity, and financial performance, empowering agencies to make data-driven decisions.
  • Compliance and Security: CareVoyant helps agencies maintain compliance with industry regulations and ensure data security. The software includes features such as HIPAA-compliant messaging, electronic visit verification, and audit trails. This focus on compliance and security protects patient information and reduces the risk of penalties.
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  • Improved Patient Care: Streamlines scheduling and documentation, allowing caregivers to spend more time with patients and less on paperwork.
  • Enhanced Compliance: Ensures adherence to regulatory requirements through automated updates and comprehensive reporting tools.
  • Operational Efficiency: Reduces administrative overhead by automating routine tasks such as billing and payroll processing.
  • Data-Driven Insights: Provides real-time analytics and reporting to help organizations make informed decisions and improve service delivery.
  • Customizable Workflows: Adapts to the unique needs of each organization, allowing for tailored processes that enhance productivity.
  • Secure Data Management: Utilizes advanced encryption and security protocols to protect sensitive patient information.
  • Interoperability: Integrates seamlessly with other healthcare systems, ensuring smooth data exchange and continuity of care.
  • Scalability: Grows with your organization, accommodating increasing patient loads and expanding service offerings without compromising performance.
  • Enhanced Communication: Facilitates better coordination among care teams through integrated messaging and alert systems.
  • Cost Savings: Reduces operational costs by minimizing manual processes and optimizing resource allocation.
  • Patient Engagement: Offers tools for patient self-management and communication, improving patient satisfaction and outcomes.
  • Mobile Accessibility: Allows caregivers to access and update patient information on-the-go, enhancing flexibility and responsiveness.
  • Training and Support: Provides comprehensive training resources and ongoing support to ensure successful implementation and use.
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  • Medical Billing: Verify eligibility in real-time with ANSI 270/271 formats, integrate billing with patient registration and bill for Medicaid and other insurances. Correct and identify claim errors with Claim Scrubber and automatically generate second claims.  
  • Reports and Dashboards: Access real-time, consolidated information to proactively manage KPIs. Assign reports and charts based on users and user roles. Save and export reports as PDF, CSV, Excel, TIFF or XML files. 
  • Scheduling: Manage hourly or shift-based scheduling. Integrate scheduling with clinical functions to streamline workflows. Use shift offers, differentials and overtime to make scheduling intuitive. 
  • Messaging: Communicate with staff internally using the HIPAA-compliant messaging app. Send messages to users, patients and employees, and view all communication and alerts in one place. 
  • Patient Intake: Consolidate data and upload patient information digitally to establish a single record. Transfer patient data using HL7 or web services. 
  • Clinical Functions: Create and link care plans to follow-up visits, billing and scheduling to ensure compliance. Track OASIS, MDS, quality measures and orders. 
  • Alerts and Notifications: Send scheduling alerts and report updates to employee and patient inboxes. Notify staff with live alerts when tasks are missed. Manage events and exceptions with proactive detection and notifications. 
  • EVV: Verify visits using GPS-based electronic visit verification with CV Mobile. Meet requirements for multiple states using a standard interface with EVV aggregators. 
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  • EVV: Verify visits in real-time using GPS coordinates and get certification via digital signatures. Integrate with scheduling and billing to validate shift times and process payroll efficiently. 
  • Scheduling: Optimize caregiver management by maximizing shift authorizations. Coordinate when open shifts are available and document schedule changes to improve staff utilization. 
  • Revenue Management: Automate and simplify complex billing processes. Increase claims acceptance and eliminate errors in billing. Access support for all payers and multiple payer mixes. 
  • AI Chatbot: Manage communication for caregiver coordination and physician and client engagement. Confirm client visits, caregiver shift acceptance and communicate schedule changes. 
  • Clinical Workflows: Increase diagnosis accuracy with real-time visibility of patient electronic health records and evidence-based decision support. Optimize workflows by automating manual processes and improving information flows using a point of care application. 
  • Integrations: Streamline operations by integrating patient electronic health records with clinical workflows and plans of care. 
  • Certifications: Notify caregivers about license expirations or new requirements and request physician signatures for orders. 
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Product Ranking

#56

among all
Home Health Software

#60

among all
Home Health Software

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Analyst Rating Summary

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Billing and Coding
Reporting and Dashboards
Clinical and Point of Care Management
Caregiver Management
Billing and Coding
Mobile Capabilities

Analyst Ratings for Functional Requirements Customize This Data Customize This Data

CareVoyant
Complia Health
+ Add Product + Add Product
Billing And Coding Caregiver Management Clinical And Point Of Care Management Compliances Mobile Capabilities Patient-Driven Groupings Model (PDGM) Reporting And Dashboards Schedule Management Security And Platform Capabilities 100 88 97 43 13 100 83 76 88 63 83 50 88 80 67 44 0 25 50 75 100
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Analyst Ratings for Technical Requirements Customize This Data Customize This Data

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User Sentiment Summary

Great User Sentiment 41 reviews
we're gathering data
81%
of users recommend this product

CareVoyant has a 'great' User Satisfaction Rating of 81% when considering 41 user reviews from 1 recognized software review sites.

we're gathering data
4.06 (41)
n/a

Awards

SelectHub research analysts have evaluated CareVoyant and concluded it earns best-in-class honors for Billing and Coding.

Billing and Coding Award

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Synopsis of User Ratings and Reviews

Streamlined Scheduling and Coordination: CareVoyant simplifies the scheduling process for home health agencies, allowing for efficient coordination of caregivers, patients, and visits. The software's intuitive interface and automation features reduce the time spent on manual scheduling tasks, freeing up staff to focus on patient care.
Comprehensive Clinical Documentation: CareVoyant facilitates comprehensive clinical documentation, ensuring that patient records are accurate, up-to-date, and compliant with industry regulations. The software offers customizable templates and forms, allowing agencies to tailor documentation to their specific needs.
Improved Communication and Collaboration: CareVoyant enhances communication and collaboration among care team members. The software provides a centralized platform for sharing patient information, care plans, and updates, ensuring that everyone involved in a patient's care is on the same page.
Enhanced Billing and Financial Management: CareVoyant streamlines billing processes and improves financial management for home health agencies. The software automates billing tasks, reduces errors, and facilitates faster reimbursement, improving the agency's financial health.
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Streamlined Scheduling and Communication: Users appreciate the platform's ability to simplify scheduling and facilitate seamless communication between home health agencies and their staff. This leads to improved coordination and efficiency in delivering care.
Enhanced Documentation and Reporting: Complia Health's robust documentation features enable healthcare professionals to easily record patient information, track progress, and generate comprehensive reports. This streamlines administrative tasks and ensures accurate record-keeping.
Improved Patient Care Coordination: The platform's centralized system allows for better care coordination among various healthcare providers involved in a patient's care. This fosters a collaborative approach to home health services, leading to more holistic and effective patient care.
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Steep Learning Curve: Many users report that CareVoyant is not intuitive and requires extensive training to navigate effectively. The interface can be overwhelming for new users, leading to frustration and decreased productivity.
Customization Challenges: CareVoyant's customization options are limited, making it difficult for agencies to tailor the software to their specific workflows and needs. This lack of flexibility can hinder efficiency and create bottlenecks in daily operations.
Reporting Limitations: Users often express dissatisfaction with CareVoyant's reporting capabilities. Generating custom reports can be cumbersome, and the available reports may not provide the level of detail or insights required for effective decision-making.
Mobile App Functionality: The mobile app version of CareVoyant receives consistent criticism for its limited functionality and unstable performance. Clinicians and field staff often find it unreliable for real-time documentation and communication, hindering their ability to provide efficient care.
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Difficult to Use: Users have reported that the software can be difficult to navigate and use, leading to frustration and wasted time.
Poor Customer Support: Some users have expressed dissatisfaction with the level of customer support provided, citing long wait times and unhelpful responses.
System Glitches: Technical issues and system glitches have been reported, causing disruptions to workflow and impacting productivity.
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CareVoyant appears to be most suitable for mid-sized and larger home health agencies due to its comprehensive features and scalability. Smaller agencies might find the system to be too complex or expensive for their needs, while larger agencies will appreciate the ability to manage multiple branches, complex billing processes, and a large number of users. The software's ability to handle intricate workflows and compliance requirements makes it ideal for agencies dealing with diverse payer sources and intricate regulations. CareVoyant distinguishes itself from competitors with its robust scheduling and billing features. Users frequently praise the scheduling system's flexibility, allowing for efficient management of complex schedules and last-minute changes. The billing module is commended for its accuracy and ability to handle various payer types and billing scenarios, reducing errors and improving revenue cycle management. However, some users note that the initial setup and learning curve can be steep due to the software's extensive features and customization options. Compared to competitors like Homecare Homebase and Alora Home Health, CareVoyant offers a more comprehensive suite of features, but may require more upfront investment in training and implementation. A recurring theme in user feedback is the software's ability to improve operational efficiency. Users report that CareVoyant streamlines workflows, reduces paperwork, and automates tasks, leading to increased productivity and cost savings. The software's integrated approach ensures that data flows seamlessly between different modules, eliminating the need for duplicate data entry and reducing the risk of errors. For instance, users highlight how the system automatically populates billing information based on visit data, saving time and improving accuracy. Additionally, CareVoyant's mobile app allows field staff to access and update information in real-time, further enhancing efficiency and communication.

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Is Complia Health really compliant with user needs? User reviews suggest that Complia Health is a popular choice for managing home healthcare tasks, but there are some caveats. Users praise the software's ease of use and automation features, which streamline scheduling, staffing, and referrals. Some users specifically highlight the intuitive interface and time-saving automation as major advantages over competitors. However, some users have expressed concerns about the software's customer support, citing slow response times and occasional difficulty reaching representatives. Despite these concerns, many users find that Complia Health's strengths outweigh its weaknesses, particularly its robust compliance tools, which help agencies navigate the complex regulatory landscape of home healthcare. Complia Health seems best suited for home healthcare agencies of all sizes that prioritize efficiency and compliance. Its automation features can significantly reduce administrative burden, allowing staff to focus on patient care. However, agencies that require highly responsive customer support may need to weigh this factor against the software's other benefits.

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