HCHB vs Careficient

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Our analysts compared HCHB vs Careficient based on data from our 400+ point analysis of Home Health Software, user reviews and our own crowdsourced data from our free software selection platform.

HCHB Software Tool
Careficient Software Tool

Product Basics

Homecare Homebase (HCHB) is an online automation solution that facilitates real-time communication and data exchange between offices, field staff and physicians. It shares information with the back office and others while providing notices, prompts and reminders. A customizable dashboard monitors KPIs while a hosting facility stores all sensitive patient data.

Businesses can use the billing module with integrated checks and capabilities like progress notes, HHRG scoring, medication tracking and more. The scheduling functionality matches appropriate clinicians with patients, based on type of care required, geography and clinician preference. It keeps users updated with regulatory changes by providing periodic training. It also offers reporting support for resource allocation, cap management and referral development.
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Careficient is a web-based solution designed for hospice and agencies to manage payroll, employees, scheduling, patients, referral sources, automated invoicing, EVV and OASIS forms from one place. It stores all staff information like payroll, territory assignments and license expiration dates. Automated scheduling matches care workers with patients according to geographical locations, compliance requirements and disciplines.

It streamlines business processes like point of care, HR, reporting, intake and EDI. It supports customized and standard electronic clinical forms while automatically sending physician orders, face to face and interim orders. Users can manage billed, unbilled and paid invoices using the accounts receivable management module while the business intelligence dashboard graphically displays revenue performance.
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$995 Monthly
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Product Assistance

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Product Insights

  • Streamlined Operations: HCHB simplifies the management of home health care tasks, allowing agencies to operate more efficiently by reducing paperwork and manual processes.
  • Improved Compliance: The software ensures that all patient care activities are documented in accordance with state and federal regulations, helping agencies maintain compliance and avoid penalties.
  • Enhanced Communication: HCHB facilitates better communication among caregivers, patients, and administrative staff through its integrated messaging system, ensuring everyone stays informed and coordinated.
  • Real-Time Data Access: Caregivers can access patient information, schedules, and care plans in real-time, enabling them to make informed decisions on the go.
  • Increased Productivity: By automating routine tasks and streamlining workflows, HCHB allows healthcare providers to focus more on patient care rather than administrative duties.
  • Customizable Reports: The software offers customizable reporting tools that enable agencies to analyze their operations, track performance metrics, and identify areas for improvement.
  • Enhanced Patient Care: With comprehensive patient records and easy access to care plans, HCHB helps caregivers provide more personalized and effective care to their patients.
  • Scalability: HCHB is designed to grow with your agency, supporting everything from small startups to large, multi-site organizations without compromising on performance or usability.
  • Cost Savings: By improving operational efficiency and productivity, HCHB helps home health agencies reduce overhead costs and increase their bottom line.
  • Secure Data Management: The software employs robust security measures to protect patient data and ensure compliance with HIPAA regulations, giving agencies peace of mind.
  • Mobile Accessibility: HCHB's mobile app allows caregivers to access the system from anywhere, making it easier to update patient records, check schedules, and communicate while on the move.
  • Improved Scheduling: The software's advanced scheduling features help agencies optimize their caregivers' routes and appointments, reducing travel time and increasing the number of patients served.
  • Quality Assurance: HCHB includes tools for monitoring care quality and patient satisfaction, helping agencies uphold high standards of care and address any issues promptly.
  • Training and Support: HCHB provides comprehensive training and ongoing support to ensure that agencies can maximize the benefits of the software and navigate any challenges that arise.
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  • Leverage an Easy-to-Use System: Automate time-consuming processes to spend more time on patient care. Eliminate manual data-entry errors while streamlining workflows and compliances. 
  • Optimize Scheduling: Integrate patient and staff scheduling for efficient resource utilization. Identify available employees with required skills to match patient care plans. 
  • Streamline Invoicing: Accelerate reimbursements through accurate data while meeting important deadlines. Automatically pick up claims submitted via Electronic Remittances (ERA) and EDI while applying cash to patient invoices. 
  • Customize Clinical Forms: Configure personalized and default clinical forms while staying compliant. Automatically fax physician orders, interim orders and care plans to physicians. Access an integrated drug database and medication profiles. 
  • Personalize Payer Settings: Customize payer settings while meeting necessary requirements. Reduce claim rejections, denials and labor costs. Automate manual processes for accurate billing and clean data flow. 
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  • Smart Scheduling: Optimize caregiver visits by using algorithms to create efficient routing, scheduling and mapping. Better utilize full-time employees without adding expensive overtime hours while cutting costs and improving care continuity. Eliminate additional costs and miles by leveraging part-time expertise nearby. 
  • Patient Records: Access patient data quickly while recording client information, uploading relevant reports and taking notes. Sync schedules in a cohesive space to efficiently utilize staff time. 
  • Compliance: Stay aligned with the latest regulations and changes with a team of compliance experts. Get new requirements through online training and updates. Access up-to-date and current data on-cloud without any additional hardware installations. 
  • Mobile Access: Access EMR in real time with or without an internet connection. Schedule appropriate clinicians for every visit using any Android or iOS device. Get clinical guidance when required while quickly completing online documentation and uploads. 
  • Reporting: Make smart business decisions based on operational, clinical and performance metrics. Customize dashboards, personalize reports and analyze metrics to stay competitive while improving patient care. Get a grip on crucial data to boost productivity and profits. 
  • Documentation: Ask users for vital documentation to meet OASIS requirements, therapy goals, progress reports, reassessments and wound care protocols. Eliminate duplicate entries by customizing assessment forms and pathways. 
  • Billing and Claims: Accurately provide all relevant information while formatting data for each payor. Initiate same-day payments and authorizations while reducing costly omissions and errors. Avoid resubmissions and claim denials due to clerical errors. 
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  • Integrated Scheduling: Identify available caregivers with required skills to meet patient needs. Focus on effective patient care and growing business rather than time-consuming menial tasks. Eliminate data redundancies. 
  • Streamlined Invoicing: Accelerate reimbursement processes by billing at appropriate intervals while meeting deadlines. Submit claims through electronic remittances or EDI while applying cash to patient invoices. 
  • Electronic Clinical Forms: Stay compliant with customized and default electronic clinical forms. Fax plan-of-care, physician and interim orders to doctors. Automatically generate all necessary forms while getting detailed analysis of OASIS forms for maximum payments. 
  • Workflow Management: Perform all necessary actions using events-driven workflows. Tackle compliance issues while filling out the required documentation. Eliminate additional modules for eligibility verification. 
  • Automated Work Basket: Foster team communication and reduce delays while decreasing errors and reducing costs. Manage payroll, scheduling, employees, physician orders, patients, invoicing, OASIS forms, accounts receivable, interim orders and payers. 
  • Bookkeeping: Automate manual processes for accurate billing. Create a data feed interface with external modules like payroll, CAHPS and CRM. 
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Product Ranking

#18

among all
Home Health Software

#42

among all
Home Health Software

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Analyst Rating Summary

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87
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Analyst Ratings for Functional Requirements Customize This Data Customize This Data

HCHB
Careficient
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Billing And Coding Caregiver Management Clinical And Point Of Care Management Compliances Mobile Capabilities Patient-Driven Groupings Model (PDGM) Reporting And Dashboards Schedule Management Security And Platform Capabilities 63 56 87 57 78 100 50 54 0 25 50 75 100
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Analyst Ratings for Technical Requirements Customize This Data Customize This Data

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User Sentiment Summary

Fair User Sentiment 61 reviews
Great User Sentiment 31 reviews
62%
of users recommend this product

HCHB has a 'fair' User Satisfaction Rating of 62% when considering 61 user reviews from 2 recognized software review sites.

86%
of users recommend this product

Careficient has a 'great' User Satisfaction Rating of 86% when considering 31 user reviews from 1 recognized software review sites.

3.6 (21)
n/a
2.8 (40)
4.3 (31)

Synopsis of User Ratings and Reviews

Functionality: The system provides in-depth reporting and real-time patient data, optimizes scheduling and simplifies the documentation process, noted 85% of reviewers who mentioned the product’s functionality.
Accessibility: Nearly 88% of reviewers emphasized that the product offers updated patient and employee information in one place for easy access.
Billing: The application provides simple billing and payroll modules to process multiple payment types, said approximately 80% of users who talked about the product’s reporting capabilities.
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Accessibility: The application provides all patient information like medication lists, contacts, orders, service notes and insurance profiles in one place, noted 81% of users who mentioned accessibility.
Functionality: Approximately 85% of reviewers said that the system is easy-to-use, offers built-in compliances and simplifies patient scheduling and authorizations.
Customer Support: The solution has responsive customer support that resolves issues on time, said 88% of users who mentioned support.
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Time Consuming: Entering patient information is time-consuming as the system doesn’t fill similar fields automatically, noted 85% of users who talked about the product’s non-streamlined data entry process.
Slow: Nearly 77% of reviewers said that the system is slow to load client data when dealing with multiple patients.
Learning Curve: Approximately 88% of users said that the product’s initial setup is overwhelming and involves a learning curve to know its bells and whistles.
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Set Up: The product’s initial set up is cumbersome and time-consuming, noted 89% of users who talked about installation.
Reporting: Nearly 81% of reviewers said that the system offers limited report customization capabilities.
Glitches: The application is prone to glitches and encounters occasional lag, said approximately 78% of reviewers who talked about glitches.
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Homecare Homebase is a comprehensive solution that streamlines patient referrals, revenue, scheduling, billing and payroll processes. It provides real-time data updates for better patient care while simplifying documentation for clinicians. However, the application is complex to use at first, involving a bit of a learning curve to get used to its features. It is slow to respond when handling multiple patient data and doesn’t offer a streamlined data entry system.

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Careficient is a comprehensive EHR application that streamlines agencies’ patient charting, scheduling, billing and payroll processes. It organizes patient information in one place, offers prompt customer support and offers built-in compliances at affordable prices. However, the application is cumbersome to set up initially, offers limited report customizations and occasionally encounters lag and glitches.

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