HCHB vs myUnity

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Our analysts compared HCHB vs myUnity based on data from our 400+ point analysis of Home Health Software, user reviews and our own crowdsourced data from our free software selection platform.

HCHB Software Tool
myUnity Software Tool

Product Basics

Homecare Homebase (HCHB) is an online automation solution that facilitates real-time communication and data exchange between offices, field staff and physicians. It shares information with the back office and others while providing notices, prompts and reminders. A customizable dashboard monitors KPIs while a hosting facility stores all sensitive patient data.

Businesses can use the billing module with integrated checks and capabilities like progress notes, HHRG scoring, medication tracking and more. The scheduling functionality matches appropriate clinicians with patients, based on type of care required, geography and clinician preference. It keeps users updated with regulatory changes by providing periodic training. It also offers reporting support for resource allocation, cap management and referral development.
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MyUnity is an intuitive and compliant point-of-care solution that offers people-centric EHR for hospice, home care, private care and pediatric facilities. It integrates the unique requirements of care settings while streamlining scheduling and intake, combining care transitions and managing billing and patient care for multiple settings.

It simplifies the conversion of clinical, financial and operational workflows by offering a single patient bill, single post-acute care plan, e-prescriptions, interoperability, e-faxing, online referral management and data analytics. Businesses can manage their cash flows and scale according to operational requirements.
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Product Assistance

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Product Insights

  • Streamlined Operations: HCHB simplifies the management of home health care tasks, allowing agencies to operate more efficiently by reducing paperwork and manual processes.
  • Improved Compliance: The software ensures that all patient care activities are documented in accordance with state and federal regulations, helping agencies maintain compliance and avoid penalties.
  • Enhanced Communication: HCHB facilitates better communication among caregivers, patients, and administrative staff through its integrated messaging system, ensuring everyone stays informed and coordinated.
  • Real-Time Data Access: Caregivers can access patient information, schedules, and care plans in real-time, enabling them to make informed decisions on the go.
  • Increased Productivity: By automating routine tasks and streamlining workflows, HCHB allows healthcare providers to focus more on patient care rather than administrative duties.
  • Customizable Reports: The software offers customizable reporting tools that enable agencies to analyze their operations, track performance metrics, and identify areas for improvement.
  • Enhanced Patient Care: With comprehensive patient records and easy access to care plans, HCHB helps caregivers provide more personalized and effective care to their patients.
  • Scalability: HCHB is designed to grow with your agency, supporting everything from small startups to large, multi-site organizations without compromising on performance or usability.
  • Cost Savings: By improving operational efficiency and productivity, HCHB helps home health agencies reduce overhead costs and increase their bottom line.
  • Secure Data Management: The software employs robust security measures to protect patient data and ensure compliance with HIPAA regulations, giving agencies peace of mind.
  • Mobile Accessibility: HCHB's mobile app allows caregivers to access the system from anywhere, making it easier to update patient records, check schedules, and communicate while on the move.
  • Improved Scheduling: The software's advanced scheduling features help agencies optimize their caregivers' routes and appointments, reducing travel time and increasing the number of patients served.
  • Quality Assurance: HCHB includes tools for monitoring care quality and patient satisfaction, helping agencies uphold high standards of care and address any issues promptly.
  • Training and Support: HCHB provides comprehensive training and ongoing support to ensure that agencies can maximize the benefits of the software and navigate any challenges that arise.
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  • Improved Patient Care: myUnity streamlines patient information, allowing healthcare providers to access comprehensive records quickly, which enhances the quality of care delivered.
  • Increased Efficiency: Automating routine tasks such as scheduling and billing reduces administrative workload, freeing up staff to focus on patient care.
  • Regulatory Compliance: The software ensures adherence to industry regulations by providing up-to-date compliance tools and documentation, minimizing the risk of legal issues.
  • Enhanced Communication: myUnity facilitates better communication between healthcare teams through integrated messaging and collaboration tools, ensuring everyone is on the same page.
  • Data-Driven Decisions: With robust analytics and reporting features, myUnity helps organizations make informed decisions based on real-time data and trends.
  • Cost Savings: By reducing manual processes and errors, myUnity helps organizations save on operational costs and improve their bottom line.
  • Patient Engagement: The platform includes features that allow patients to access their own health information and communicate with their care team, fostering a more engaged and informed patient population.
  • Scalability: myUnity is designed to grow with your organization, accommodating increasing patient loads and expanding service lines without compromising performance.
  • Customizable Workflows: The software allows for tailored workflows that match the specific needs of your organization, improving overall efficiency and user satisfaction.
  • Interoperability: myUnity integrates seamlessly with other healthcare systems and devices, ensuring a cohesive and comprehensive approach to patient care.
  • Real-Time Updates: The platform provides real-time updates on patient status and care plans, enabling timely interventions and adjustments to treatment.
  • Reduced Paperwork: Digital documentation and electronic signatures reduce the need for physical paperwork, streamlining processes and reducing the risk of lost or incomplete records.
  • Staff Training and Support: myUnity offers extensive training resources and customer support, ensuring that staff can effectively utilize the software and troubleshoot any issues that arise.
  • Security and Privacy: The software employs advanced security measures to protect patient data, ensuring compliance with HIPAA and other privacy regulations.
  • Mobile Accessibility: myUnity's mobile-friendly design allows healthcare providers to access patient information and perform tasks on-the-go, enhancing flexibility and responsiveness.
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  • Smart Scheduling: Optimize caregiver visits by using algorithms to create efficient routing, scheduling and mapping. Better utilize full-time employees without adding expensive overtime hours while cutting costs and improving care continuity. Eliminate additional costs and miles by leveraging part-time expertise nearby. 
  • Patient Records: Access patient data quickly while recording client information, uploading relevant reports and taking notes. Sync schedules in a cohesive space to efficiently utilize staff time. 
  • Compliance: Stay aligned with the latest regulations and changes with a team of compliance experts. Get new requirements through online training and updates. Access up-to-date and current data on-cloud without any additional hardware installations. 
  • Mobile Access: Access EMR in real time with or without an internet connection. Schedule appropriate clinicians for every visit using any Android or iOS device. Get clinical guidance when required while quickly completing online documentation and uploads. 
  • Reporting: Make smart business decisions based on operational, clinical and performance metrics. Customize dashboards, personalize reports and analyze metrics to stay competitive while improving patient care. Get a grip on crucial data to boost productivity and profits. 
  • Documentation: Ask users for vital documentation to meet OASIS requirements, therapy goals, progress reports, reassessments and wound care protocols. Eliminate duplicate entries by customizing assessment forms and pathways. 
  • Billing and Claims: Accurately provide all relevant information while formatting data for each payor. Initiate same-day payments and authorizations while reducing costly omissions and errors. Avoid resubmissions and claim denials due to clerical errors. 
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  • E-Prescribing: Electronically prescribe medication to reduce lost or illegible scripts. Digitally send prescriptions to pharmacies and approve refill requests. 
  • Offline: Provide uninterrupted care when internet connections are unavailable. Ensure seamless workflows with the same user interface for offline and online treatment and documentation. 
  • Analytics: Access dedicated analytics dashboards to review and leverage data to drive informed financial and clinical decisions. 
  • Order Management: Automate medication and supply ordering to streamline inventory management. Ensure frequently used items are always on hand without sitting on excess products. 
  • eMAR: Document medication administration and directly attach information to patients’ health records. Access medication databases to avoid potentially harmful drug-to-drug and drug-to-allergy interactions. 
  • OASIS Scores: Monitor Outcome and Assessment Set scores in real time at the point of care. Adhere to Medicare’s quality-based care requirements to improve patient satisfaction and maximize reimbursement. 
  • Integration: Integrate with third parties, such as HIEs and ACOs, to electronically and securely exchange patient health information in real time. 
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Product Ranking

#18

among all
Home Health Software

#50

among all
Home Health Software

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Analyst Rating Summary

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87
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Analyst Ratings for Functional Requirements Customize This Data Customize This Data

HCHB
myUnity
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Billing And Coding Caregiver Management Clinical And Point Of Care Management Compliances Mobile Capabilities Patient-Driven Groupings Model (PDGM) Reporting And Dashboards Schedule Management Security And Platform Capabilities 63 56 87 57 78 100 50 54 0 25 50 75 100
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Analyst Ratings for Technical Requirements Customize This Data Customize This Data

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User Sentiment Summary

Fair User Sentiment 61 reviews
Great User Sentiment 157 reviews
62%
of users recommend this product

HCHB has a 'fair' User Satisfaction Rating of 62% when considering 61 user reviews from 2 recognized software review sites.

81%
of users recommend this product

myUnity has a 'great' User Satisfaction Rating of 81% when considering 157 user reviews from 3 recognized software review sites.

3.6 (21)
3.4 (23)
n/a
4.32 (117)
2.8 (40)
3.3 (17)

Synopsis of User Ratings and Reviews

Functionality: The system provides in-depth reporting and real-time patient data, optimizes scheduling and simplifies the documentation process, noted 85% of reviewers who mentioned the product’s functionality.
Accessibility: Nearly 88% of reviewers emphasized that the product offers updated patient and employee information in one place for easy access.
Billing: The application provides simple billing and payroll modules to process multiple payment types, said approximately 80% of users who talked about the product’s reporting capabilities.
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User-Friendly Interface: myUnity Home Health Care EHR is recognized for its intuitive and easy-to-navigate interface, making it simple for users to adapt and utilize its features effectively.
Robust Scheduling: The software provides strong scheduling capabilities that streamline appointment management, making it easier for home healthcare providers to coordinate patient visits and staff schedules.
Efficient Documentation: myUnity streamlines documentation processes, reducing administrative burden and allowing healthcare professionals to focus more on patient care. Its electronic documentation features help maintain organized and comprehensive patient records.
Improved Workflow and Patient Care: By automating tasks, improving communication, and providing easy access to patient information, myUnity enhances overall workflow efficiency, leading to better patient care management.
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Time Consuming: Entering patient information is time-consuming as the system doesn’t fill similar fields automatically, noted 85% of users who talked about the product’s non-streamlined data entry process.
Slow: Nearly 77% of reviewers said that the system is slow to load client data when dealing with multiple patients.
Learning Curve: Approximately 88% of users said that the product’s initial setup is overwhelming and involves a learning curve to know its bells and whistles.
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Technical Issues: Users have reported experiencing occasional technical glitches and bugs within the system.
Learning Curve: New users may face a learning curve due to the software's extensive features and functionalities.
Reporting Limitations: Generating accurate custom reports can be challenging, and users have found inconsistencies in data accuracy.
Lack of Nursing Scheduling: myUnity lacks integrated nursing scheduling features, requiring users to rely on external solutions or manual processes.
Limited Data Accessibility: Accessing data outside of pre-defined reports and exporting it for analysis can be difficult for users.
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Homecare Homebase is a comprehensive solution that streamlines patient referrals, revenue, scheduling, billing and payroll processes. It provides real-time data updates for better patient care while simplifying documentation for clinicians. However, the application is complex to use at first, involving a bit of a learning curve to get used to its features. It is slow to respond when handling multiple patient data and doesn’t offer a streamlined data entry system.

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Is myUnity truly unified in its acclaim? User reviews from the last year present a mixed bag. While some users praise its user-friendliness, especially for clinicians who find it easy to navigate and document patient information, others point out a lack of intuitive design and repetitive charting. This disparity suggests that myUnity might shine best in smaller healthcare settings where the simplicity of use is paramount. Some users appreciate the robust customization options and responsive customer service, highlighting the ability to tailor the software to specific needs and receive timely support. However, criticisms regarding the software's functionality, including bugs and issues with information flow between different sections, raise concerns about its reliability for larger, more complex healthcare operations. For instance, one user favorably compared a competitor's software, Kinser, for its superior functionality in enabling consistent documentation. Ultimately, myUnity appears best suited for smaller healthcare providers seeking an easy-to-use EHR solution with customizable features, provided they are willing to accept potential limitations in functionality and occasional technical hiccups.

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