HCHB vs Sandata

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Our analysts compared HCHB vs Sandata based on data from our 400+ point analysis of Home Health Software, user reviews and our own crowdsourced data from our free software selection platform.

HCHB Software Tool
Sandata Software Tool

Product Basics

Homecare Homebase (HCHB) is an online automation solution that facilitates real-time communication and data exchange between offices, field staff and physicians. It shares information with the back office and others while providing notices, prompts and reminders. A customizable dashboard monitors KPIs while a hosting facility stores all sensitive patient data.

Businesses can use the billing module with integrated checks and capabilities like progress notes, HHRG scoring, medication tracking and more. The scheduling functionality matches appropriate clinicians with patients, based on type of care required, geography and clinician preference. It keeps users updated with regulatory changes by providing periodic training. It also offers reporting support for resource allocation, cap management and referral development.
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Sandata Home Care is a comprehensive solution that streamlines operations and improves compliance through task automation, EVV, claims management and centralized data. Users can improve caregiver management and boost communication with automated scheduling and HIPAA-compliant messaging.

Agencies and managed care organizations can future-proof quality care by accommodating new reimbursement models as per industry needs. Seamless EVV implementation allows care providers to stay compliant while boosting payment processes with interoperability. It’s scalable and offers a mobile app for added accessibility.

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Product Insights

  • Streamlined Operations: HCHB simplifies the management of home health care tasks, allowing agencies to operate more efficiently by reducing paperwork and manual processes.
  • Improved Compliance: The software ensures that all patient care activities are documented in accordance with state and federal regulations, helping agencies maintain compliance and avoid penalties.
  • Enhanced Communication: HCHB facilitates better communication among caregivers, patients, and administrative staff through its integrated messaging system, ensuring everyone stays informed and coordinated.
  • Real-Time Data Access: Caregivers can access patient information, schedules, and care plans in real-time, enabling them to make informed decisions on the go.
  • Increased Productivity: By automating routine tasks and streamlining workflows, HCHB allows healthcare providers to focus more on patient care rather than administrative duties.
  • Customizable Reports: The software offers customizable reporting tools that enable agencies to analyze their operations, track performance metrics, and identify areas for improvement.
  • Enhanced Patient Care: With comprehensive patient records and easy access to care plans, HCHB helps caregivers provide more personalized and effective care to their patients.
  • Scalability: HCHB is designed to grow with your agency, supporting everything from small startups to large, multi-site organizations without compromising on performance or usability.
  • Cost Savings: By improving operational efficiency and productivity, HCHB helps home health agencies reduce overhead costs and increase their bottom line.
  • Secure Data Management: The software employs robust security measures to protect patient data and ensure compliance with HIPAA regulations, giving agencies peace of mind.
  • Mobile Accessibility: HCHB's mobile app allows caregivers to access the system from anywhere, making it easier to update patient records, check schedules, and communicate while on the move.
  • Improved Scheduling: The software's advanced scheduling features help agencies optimize their caregivers' routes and appointments, reducing travel time and increasing the number of patients served.
  • Quality Assurance: HCHB includes tools for monitoring care quality and patient satisfaction, helping agencies uphold high standards of care and address any issues promptly.
  • Training and Support: HCHB provides comprehensive training and ongoing support to ensure that agencies can maximize the benefits of the software and navigate any challenges that arise.
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  • Enhance Compliance: Meet 21st Century Cures Act regulations through Sandata's EVV (Electronic Visit Verification) features. Communicate with caregivers in the field through HIPAA-compliant instant messaging. Secure user logins with face and fingerprint identification.
  • Improve Caregiver Management: Optimize caregiver scheduling by assigning hours based on location, specialty and shift preference. Reduce administrative burden by automating processes and reducing manual data entry errors. Send caregivers alerts when certifications need renewal.
  • Streamline Billing and Revenue Cycle Management: Automate tasks like creating invoices, sending them to patients and receiving payments electronically. Utilize revenue cycle management services to minimize claim rejections and accelerate cash flow.
  • Optimize Documentation: Capture clinical and non-clinical information at the point of care with a mobile app. Eliminate paper duty sheets and charts by capturing tasks and visit details electronically with a centralized system.
  • Boost Communication: Improve communication between caregivers, agencies and physicians with real-time messaging and document tracking.
  • Increase Visibility: Gain real-time access to schedules, plans of care and client information. Access reporting tools and key performance indicators to track agency performance and identify areas for improvement.
  • Achieve Greater Accessibility: Use caregiver smartphones to log EVV, access visit details and view care plans in disconnected mode via the mobile app compatible with iOS or Android systems.
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  • Smart Scheduling: Optimize caregiver visits by using algorithms to create efficient routing, scheduling and mapping. Better utilize full-time employees without adding expensive overtime hours while cutting costs and improving care continuity. Eliminate additional costs and miles by leveraging part-time expertise nearby. 
  • Patient Records: Access patient data quickly while recording client information, uploading relevant reports and taking notes. Sync schedules in a cohesive space to efficiently utilize staff time. 
  • Compliance: Stay aligned with the latest regulations and changes with a team of compliance experts. Get new requirements through online training and updates. Access up-to-date and current data on-cloud without any additional hardware installations. 
  • Mobile Access: Access EMR in real time with or without an internet connection. Schedule appropriate clinicians for every visit using any Android or iOS device. Get clinical guidance when required while quickly completing online documentation and uploads. 
  • Reporting: Make smart business decisions based on operational, clinical and performance metrics. Customize dashboards, personalize reports and analyze metrics to stay competitive while improving patient care. Get a grip on crucial data to boost productivity and profits. 
  • Documentation: Ask users for vital documentation to meet OASIS requirements, therapy goals, progress reports, reassessments and wound care protocols. Eliminate duplicate entries by customizing assessment forms and pathways. 
  • Billing and Claims: Accurately provide all relevant information while formatting data for each payor. Initiate same-day payments and authorizations while reducing costly omissions and errors. Avoid resubmissions and claim denials due to clerical errors. 
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  • EVV: Get real-time insights into home visits with task capturing at the point of service, alerts for late arrivals or no shows, and visit approvals via eSignatures. Use mobile, telephonic or fixed technologies to verify visits.
  • Scheduling: View real-time data on open shifts, caregiver availability and shift preferences to auto-assign visits based on location, credentials and patient needs.
  • Mobile App: Access patient records, communicate with caregivers and view plans of care in the field using a secure, HIPAA-compliant app accessible from smartphones.
  • Electronic Billing: Create invoices and send them to patients via the platform. Receive payments electronically.
  • Integrated Payroll Management: Generate payroll data based on the caregiver’s documented visits. Integrate payroll processing into the platform. Receive alerts for payment errors and provide caregivers with electronic access to paystubs and W2 forms.
  • Documentation: Caregivers can access patient records virtually and document as needed from the point of care.
  • Authorization Management: View and filter authorizations for client coverage by fields like limitations, maximum hours per week and event codes. Manage caregiver hours by filtering expiring authorizations for a set date range.
  • Compliance Tools: Track caregiver and agency compliance using an audit log. Track updates and changes to agencies to manage the defense of records for compliance processes. Access security features for storing important information and reducing system misuse.
  • Claims Management: Avoid claim rejection by outsourcing eligibility checks to ensure patients are covered at the time of care. Minimize rejections by validating claims against EVV data, partnering with clearinghouses, using enhanced editing capabilities and validating claims against EVV data.
  • Reporting and Analytics: Generate custom reports to monitor caregiver management, financial performance and compliance. Receive quantitative data and supporting research to help manage agency performance and caregiver retention.
  • Plan of Care: View and document tasks at the point of care. Incorporate additional point-of-care features for caregivers, including remote charting and assessment collection.
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Product Ranking

#18

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Home Health Software

#31

among all
Home Health Software

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Analyst Rating Summary

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Analyst Ratings for Functional Requirements Customize This Data Customize This Data

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Sandata
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Billing And Coding Caregiver Management Clinical And Point Of Care Management Compliances Mobile Capabilities Patient-Driven Groupings Model (PDGM) Reporting And Dashboards Schedule Management Security And Platform Capabilities 63 56 87 57 78 100 50 54 0 25 50 75 100
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User Sentiment Summary

Fair User Sentiment 61 reviews
we're gathering data
62%
of users recommend this product

HCHB has a 'fair' User Satisfaction Rating of 62% when considering 61 user reviews from 2 recognized software review sites.

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3.6 (21)
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2.8 (40)
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Synopsis of User Ratings and Reviews

Functionality: The system provides in-depth reporting and real-time patient data, optimizes scheduling and simplifies the documentation process, noted 85% of reviewers who mentioned the product’s functionality.
Accessibility: Nearly 88% of reviewers emphasized that the product offers updated patient and employee information in one place for easy access.
Billing: The application provides simple billing and payroll modules to process multiple payment types, said approximately 80% of users who talked about the product’s reporting capabilities.
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Greater Efficiency: Automated scheduling and task management, electronic point-of-care clinical data entry and flexible EVV technologies increase caregiver efficiency.
Better Care Delivery: Caregivers can access patient data, care plans and EMAR information remotely and log assigned tasks to improve accountability.
Optimized Cash Flow: Claims management features allow users to partner with clearing houses, manage authorizations and minimize coding errors and rejections.
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Time Consuming: Entering patient information is time-consuming as the system doesn’t fill similar fields automatically, noted 85% of users who talked about the product’s non-streamlined data entry process.
Slow: Nearly 77% of reviewers said that the system is slow to load client data when dealing with multiple patients.
Learning Curve: Approximately 88% of users said that the product’s initial setup is overwhelming and involves a learning curve to know its bells and whistles.
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High Costs: Software implementation, licensing fees and customer support can be too expensive for smaller agencies.
Complicated Integration: EMR and EHR integration for legacy systems may require third-party assistance.
Steep Learning Curve: Caregivers and administrative staff will need training to avoid missteps in data input and task management.
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Homecare Homebase is a comprehensive solution that streamlines patient referrals, revenue, scheduling, billing and payroll processes. It provides real-time data updates for better patient care while simplifying documentation for clinicians. However, the application is complex to use at first, involving a bit of a learning curve to get used to its features. It is slow to respond when handling multiple patient data and doesn’t offer a streamlined data entry system.

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Sandata Home Care is a software solution designed for home healthcare agencies of all sizes. It streamlines operations by automating tasks like scheduling, billing, payroll and documentation.Users can optimize employee scheduling by considering caregiver location, skills and preferences. Integrated payroll and electronic billing improve cash flow, free up administrative staff for other tasks and potentially reduce errors.Its three EVV technologies ensure accurate visit documentation and allow flexibility for caregivers and patients. Another important benefit to users is reduced claims rejections due to its partnership with clearinghouses, authorization management and EVV-verified data.While pricing details aren't publicly available, user reviews suggest Sandata might be cost-prohibitive for smaller agencies. Additionally, some users reported occasional glitches and frequent logouts with the mobile app.

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