HHAeXchange vs KanTime

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Our analysts compared HHAeXchange vs KanTime based on data from our 400+ point analysis of Home Health Software, user reviews and our own crowdsourced data from our free software selection platform.

HHAeXchange Software Tool

Product Basics

HHAeXchange is an end-to-end solution for Medicaid and private home care agencies that manages referrals, intake, EVV, billing, scheduling and compliance. It monitors errors while receiving electronic payments, processing invoices and interfacing with payroll and accounting modules.

Businesses can configure workflows to meet daily requirements while integrating with multiple third-party apps. It streamlines workflows and improves patient outcomes while delivering better patient care, accepting new cases and monitoring duties. Agencies can achieve operational efficiency by improving patient outcomes while increasing compliance.
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KanTime is a cloud-hosted specialized EMR solution that helps healthcare agencies boost efficiency, optimize revenue and improve compliance using workflow rules, digitization and a central database. Its robust business intelligence modules help drill down into financial, clinical and operational data for actionable insights.

Users can access the system via all Android, iOS and Windows devices, online and offline. It ensures that clinicians capture relevant patient data while providing real-time KPIs to the back-office staff through interactive dashboards.

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$375 Monthly
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$2,000 Monthly
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Tailored to your specific needs
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Windows
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Linux
Android
Chromebook
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Linux
Android
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On-Premise
Mobile
Cloud
On-Premise
Mobile

Product Assistance

Documentation
In Person
Live Online
Videos
Webinars
Documentation
In Person
Live Online
Videos
Webinars
Email
Phone
Chat
FAQ
Forum
Knowledge Base
24/7 Live Support
Email
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Chat
FAQ
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Knowledge Base
24/7 Live Support

Product Insights

  • Improved Compliance: Ensures adherence to state and federal regulations, reducing the risk of penalties and audits.
  • Enhanced Care Coordination: Facilitates seamless communication between caregivers, patients, and administrators, leading to better patient outcomes.
  • Real-Time Data Access: Provides instant access to patient information and care plans, enabling timely and informed decision-making.
  • Streamlined Billing: Automates billing processes, reducing errors and accelerating reimbursement cycles.
  • Increased Efficiency: Automates routine tasks such as scheduling and documentation, freeing up time for caregivers to focus on patient care.
  • Improved Patient Satisfaction: Enhances the quality of care through better management and coordination, leading to higher patient satisfaction rates.
  • Cost Savings: Reduces administrative overhead and operational costs through automation and improved resource management.
  • Enhanced Security: Protects sensitive patient data with robust security measures, ensuring compliance with HIPAA and other regulations.
  • Customizable Reporting: Offers tailored reporting options to meet specific organizational needs, providing valuable insights for strategic planning.
  • Scalability: Adapts to the growing needs of home health agencies, supporting expansion without compromising service quality.
  • Improved Accountability: Tracks caregiver activities and patient interactions, ensuring accountability and transparency in care delivery.
  • Better Resource Allocation: Optimizes the use of staff and resources, ensuring that the right caregiver is matched with the right patient at the right time.
  • Enhanced Communication: Provides tools for secure messaging and alerts, improving communication between all parties involved in patient care.
  • Reduced Paperwork: Minimizes the need for physical documentation, streamlining processes and reducing the risk of lost or misplaced records.
  • Data-Driven Decisions: Utilizes analytics and reporting to inform decision-making, leading to more effective and efficient operations.
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  • Optimize Renewals Management: Auto-generate license expiration alerts on your dashboard along with a private message to users when renewals are due. Block system access when a clinician’s licenses are expired. Enable clinicians to send updated licensure, identification and insurance electronically.;
  • Improve Scheduling and Payroll: Use the drag-and-drop scheduling engine to facilitate efficient task assignment and shift planning. Optimize shift scheduling with real-time access to clinician and patient calendars, geographic scheduling and consideration of skill preferences. Use features like ad-hoc visits, the rate scheduler and split shift scheduling to cater to unplanned situations and streamline payroll.
  • Speed-Up Eligibility Verification: Minimize claim rejections by enabling batch-checking of patient insurance eligibility before appointments. Get clear visibility into eligibility statuses so you can proactively address any coverage issues and file NOEs on time.
  • Streamline Billing: Transfer all claims electronically and review and edit HCFA and UB04 claim forms before submission. Use client-level billing overrides for consistent occurrence code entry and enable automatic notifications to alert staff to additional filing or secondary billing opportunities.;
  • Enhance Quality Assurance: Boost accuracy with mobile-friendly point-of-care tools with automatic linking of items to the OASIS manual and mandatory fields for accurate scoring. Enable the auto-QA feature to automate approvals for compliant documentation. Highlight errors and incompatible groupings with sticky notes and notify clinicians when notes need corrections.
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  • Billing and Payroll: Streamline home care billing and payroll while ensuring accuracy and speed. Schedule right caregivers for patients by letting payers electronically send participant information. Track caregiver visits, check-ins and outs while monitoring missed or late visits. Send claims via a pre-billing scrubbing process. 
  • Clinical Information System: Collect patient observations and clinical data in real time at the point of care. Prompt patient-specific questions based on the severity of conditions while sending data for fast-paced intervention. Spot patient trends like fatigue or weight loss while tracking warning readmission signs for proactive care. 
  • Compliance: Monitor visit, caregiver and other compliances. Address state and federal compliance regulations. Identify loopholes in compliance processes while providing an improvement plan with best practices. 
  • EVV: Electronically verify visits for location, type, date and time-in and out of service performed. Automatically associate visits with schedules while authorizing services. Capture plan of care tasks and duties with EVV clock-out. 
  • Reporting: Determine business health while highlighting problem areas. Get an unbiased view of agency operations across the enterprise. Choose from over 200 reports on accounts, profitability, adherence, plan of care and more. Customize reports as per required format while automating report delivery to certain groups and individuals. 
  • Scheduling and Referrals: Manage patient schedules based on plan of care, authorizations and special needs while eliminating complications at the billing phase. Get alerts for overtime pay, potential shift overlaps, caregiver non-compliance, vacation conflicts or missed training. Get real-time notifications if caregivers miss visits. 
  • Case Coordination: Link payers and providers to ensure better patient care while increasing provider satisfaction. Coordinate authorizations and claims while getting a comprehensive view of all interactions. Use the auto-broadcast module to reach out to the entire provider network or those who meet the desired requirements. 
  • Claims Management: Link payers and providers to ensure better patient care while increasing provider satisfaction. Coordinate authorizations and claims while getting a comprehensive view of all interactions. Use the auto-broadcast module to reach out to the entire provider network or those who meet the desired requirements. 
  • Care Insights: Identify risks faster by leveraging caregiver engagement with members to improve overall health outcomes. Align with current value-based wellness management and care programs. Prevent avoidable risk escalations while reducing care expenses. Gather observations based on patient needs. 
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  • HR Management: Keep your employees compliance and eliminate audit risks with automated expiration alerts for leadership and employees. Autoblock clinician’s system access when their license expires. Find the best fit for client visits by organizing your employees according to skill set and qualifications. Set varying pay rates based on a combination of attributes like payor, client or service using the rate scheduler. Receive prompts to reassign slots when a caregiver is on PTO and alerts when team members clock in late.
  • Patient Intake and Referral Management: Start off on the right foot with a smooth intake process. Integrate intake and referral management into workflows and capture patient demographics, insurance information, and medical history electronically. Automate referral processing and store information in a centralized database. Manage waitlists and prioritize patients based on urgency and clinical needs.
  • Scheduling: Smooth out the kinks in day-to-day operations with a scheduling engine that manages tasks and scheduling shifts with a drag-and-drop feature. Optimize scheduling with real-time access to clinician and patient calendar, geographic scheduling and skill preference. Track unscheduled visits, log tasks and clock in and out with the ad-hoc visit feature. Manage split shift scheduling by splitting the hours based on individual shift time.
  • Eligibility Verification: Minimize rejected claims by batch-checking patient insurance coverage and eligibility before scheduled appointments. View eligibility files returned with the statuses differed, changed, lost, gained, or not verified on the dashboard. Use widgets to view pending eligibility and file NOEs on time.
  • Authorization Workflow: Use a step-by-step workflow to electronically submit authorization requests to payers, track the status of authorization requests and receive real-time updates. Manually set authorization restrictions like no scheduling without authorization and add multiple authorizations with the bulk uploading feature.
  • Billing and Coding: Streamline revenue cycles with client level billing overrides for entering consistent occurrence codes. Submit claims electronically and view and edit HCFA or UB04 claim forms before sending it to EDI for faster reimbursements. Notify staff if you need additional filing and if secondary billing is available.
  • Point of Care Tools: Document patient visits electronically at the point of care using mobile devices that you can access via a central portal. Increase the accuracy of assessment scoring with automatic documentation and linking items to the OASIS manual. Set hard stops and mandatory fields for comprehensive documentation and notes. Capture vital signs, assessments, visit notes and treatment plans. Use GPS or telephony for EVV compliance.
  • Quality Assurance: Set agency-wide policies to ensure you meet the required level of QA reviews. Enable auto QA to automate approvals for visit notes and assessment if they meet the minimum mandatory requirements. Use sticky notes to add comments on sections that need attention. Notify clinicians when notes need corrections and view all deficient notes in the “Sent for Correction” queue.
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Product Ranking

#5

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Home Health Software

#8

among all
Home Health Software

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Analyst Rating Summary

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Analyst Ratings for Functional Requirements Customize This Data Customize This Data

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Billing And Coding Caregiver Management Clinical And Point Of Care Management Compliances Mobile Capabilities Patient-Driven Groupings Model (PDGM) Reporting And Dashboards Schedule Management Security And Platform Capabilities 81 100 86 57 81 80 100 79 0 25 50 75 100
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User Sentiment Summary

Great User Sentiment 13 reviews
Good User Sentiment 39 reviews
82%
of users recommend this product

HHAeXchange has a 'great' User Satisfaction Rating of 82% when considering 13 user reviews from 2 recognized software review sites.

76%
of users recommend this product

KanTime has a 'good' User Satisfaction Rating of 76% when considering 39 user reviews from 2 recognized software review sites.

5.0 (1)
3.7 (15)
4.0 (12)
3.9 (24)

Awards

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SelectHub research analysts have evaluated KanTime and concluded it earns best-in-class honors for Caregiver Management, Schedule Management and Integrations and Extensibility.

Caregiver Management Award
Schedule Management Award
Integrations and Extensibility Award

Synopsis of User Ratings and Reviews

Functionality: The system streamlines scheduling, billing and claims verification while offering multiple options to customize as per requirements, noted 82% of users who talked about the product’s functionality.
Easy-to-Use: Nearly 85% of reviewers emphasized that the product is simple to maneuver and its features require little training to use.
Reporting: The application generates easily customizable reports to reveal specific metrics while curtailing frauds and abuse through automatic electronic visit verification (EVV), said 79% of users who mentioned reporting.
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Functionality: The system organizes all documentation in one place while fostering internal communication within teams and departments. Users who talked about the product’s functionality said its tabs are easy to navigate, checkboxes are simple to fill and notes can be edited and carried forward.
Easy-to-Use: Reviewers emphasized that the product offers a user-friendly dashboard and helps avoid chaotic situations by functioning well in offline mode.
Verification: The application links patient insurance verification directly with vendors, fast tracking patient authorization process. Users also mentioned it offered assistance with compliance.
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Support: The application comes with sluggish customer support that is slow to respond to calls and tickets, noted 89% of users who talked about support.
Lags and Glitches: Nearly 83% of reviewers said that the system is slow to respond occasionally, and its GPS locator and time clock encounter glitches sometimes.
Cost: The product’s monthly subscription turns out to be expensive for new businesses, said approximately 80% of reviewers who talked about cost.
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Learning Curve: Reviewers said that getting used to the application’s processes like scheduling is time-consuming with limited training options.
Glitches: The product freezes and lags occasionally and it is difficult to track location via a mobile device.
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HHAeXchange is a popular choice for home health agencies, but user reviews paint a mixed picture. While some users rave about the software's ease of use and its ability to streamline operations, others have expressed frustration with customer support and the lack of transparency in pricing. One user, for example, described HHAeXchange as a "partner in my business," highlighting the software's ability to help agencies run smoothly. However, other users have complained about the lack of customer support, noting that they often have to wait days for a response. HHAeXchange's pricing structure is also a point of contention. Some users have reported that the software is expensive, while others have said that it is worth the price. Ultimately, HHAeXchange is best suited for agencies that are looking for a way to improve their efficiency and communication. However, it is important to note that the software is not without its drawbacks. If you are considering using HHAeXchange, it is important to do your research and read user reviews before making a decision.

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KanTime is a home health software solution designed to streamline operations for post-acute care agencies. Its features are designed to optimize administrative aspects of home health care, including HR management, patient intake, scheduling, billing, and quality assurance with workflows and digitization. Key differentiators include automatic license expiration alerts and blocking of non-compliant staff access, drag-and-drop scheduling with skill-based matching, electronic claim transfers and mobile point-of-care tools for improved documentation accuracy.User reviews highlight the system's functionality, user-friendliness, and verification assistance. However, drawbacks include a learning curve, occasional glitches, and limited training options. Pricing typically starts at $2,000 per month but varies based on factors like user count, chosen features, and agency size. Overall, it offers mid-size and large organizations an effective way to streamline workflows, digitize and maintain compliance.

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