Top myUnity Alternatives & Competitors For 2024

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Looking for alternatives to myUnity? Many users crave user-friendly and feature-rich solutions for tasks like Reporting and Dashboards, Clinical and Point of Care Management, and Schedule Management. Leveraging crowdsourced data from over 1,000 real Home Health Software selection projects based on 400+ capabilities, we present a comparison of myUnity to leading industry alternatives like WellSky Personal Care, MatrixCare, PointClickCare, and HEALTHCAREfirst.

myUnity Software Tool
HEALTHCAREfirst Software Tool

Product Basics

MyUnity is an intuitive and compliant point-of-care solution that offers people-centric EHR for hospice, home care, private care and pediatric facilities. It integrates the unique requirements of care settings while streamlining scheduling and intake, combining care transitions and managing billing and patient care for multiple settings.

It simplifies the conversion of clinical, financial and operational workflows by offering a single patient bill, single post-acute care plan, e-prescriptions, interoperability, e-faxing, online referral management and data analytics. Businesses can manage their cash flows and scale according to operational requirements.
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WellSky Personal Care (formerly known as ClearCare) is a web-based solution that offers integrated telephony, simplified scheduling, communication and marketing tools. It manages client-facing and back-end operations while offering support for applicant management, HR and financials, CRM and sales management.

It automates back-office tasks, and streamlines care planning while getting rid of manual billing practices, lengthy care journals and ineffective communication with staff, patients and their families. Its integrated module provides caregivers with streamlined access to their schedules and critical tasks that require prompt attention. Its family portal offers real-time access to critical information and care plans.
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MatrixCare is a full-spectrum EHR solution that helps practices coordinate post-acute care services for patients and streamline operations with workflows, mobile apps and interoperability.

It offers online workflows and thresholds for consistent and accurate patient-centered delivery and caregiver management. Users can boost care delivery and patient engagement with remote patient monitoring and communication and point of care tools.

Its Inavolan integration improves revenue cycles with auto-verified eligibility, automated claims corrections and alerts for at-risk Medicare receivables. Users can access workflows, manage medications and send and receive important documents through its mobile apps.

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PointClickCare is a cloud-based integrated solution that helps long-term care practices of all sizes manage revenue cycles and point-of-care documentation while electronically validating patient visits. It simplifies various administrative tasks, including scheduling, billing, care planning and reporting. Businesses can use embedded financial capabilities to receive payments, submit claims and remain compliant.

It helps extended care providers optimize revenue and administrative workflows while managing the complete lifecycle of resident care. Care providers can take prompt decisions with instant insights while sharing them within their network to improve patient support. Features like Integrated billing, care services and administrative processes offer real-time visibility into the entire operation.

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HEALTHCAREfirst provides a cloud-based solution for hospice and care providers to streamline operations. Access a Patient Driven-Groupings Model (PDGM) for coding, clinical documentation and billing. It offers a full suite of services, including a CAHPS program, data collection, revenue cycle management and analytics.

Compatible with various EMR systems, users can access recommendations to update the OASIS. Its analytical capabilities include access to real-time KPIs to highlight opportunities for improvement. It is CMS compliant and available on web-based devices.
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Product Assistance

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Product Ranking

#50

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#13

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Home Health Software

#17

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#2

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#28

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Find out who the leaders are

Analyst Rating Summary

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75
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Billing and Coding
Caregiver Management
Clinical and Point of Care Management
Mobile Capabilities
Reporting and Dashboards
Billing and Coding
Caregiver Management
Clinical and Point of Care Management
Mobile Capabilities
Reporting and Dashboards
Reporting and Dashboards
Clinical and Point of Care Management
Security and Platform Capabilities
Mobile Capabilities
Reporting and Dashboards
Clinical and Point of Care Management
Schedule Management
Billing and Coding
Clinical and Point of Care Management
Billing and Coding
Caregiver Management

Analyst Ratings for Functional Requirements Customize This Data Customize This Data

myUnity
WellSky Personal Care
MatrixCare
PointClickCare
HEALTHCAREfirst
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Billing and Coding Caregiver Management Clinical and Point of Care Management Compliances Mobile Capabilities Patient-Driven Groupings Model (PDGM) Reporting and Dashboards Schedule Management Security and Platform Capabilities 69 75 92 57 81 100 67 89 88 56 89 64 100 100 89 84 88 88 95 43 13 80 67 76 0 25 50 75 100
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Analyst Ratings for Technical Requirements Customize This Data Customize This Data

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User Sentiment Summary

Great User Sentiment 157 reviews
Excellent User Sentiment 632 reviews
Great User Sentiment 333 reviews
Great User Sentiment 53 reviews
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81%
of users recommend this product

myUnity has a 'great' User Satisfaction Rating of 81% when considering 157 user reviews from 3 recognized software review sites.

90%
of users recommend this product

WellSky Personal Care has a 'excellent' User Satisfaction Rating of 90% when considering 632 user reviews from 5 recognized software review sites.

83%
of users recommend this product

MatrixCare has a 'great' User Satisfaction Rating of 83% when considering 333 user reviews from 3 recognized software review sites.

88%
of users recommend this product

PointClickCare has a 'great' User Satisfaction Rating of 88% when considering 53 user reviews from 4 recognized software review sites.

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5.0 (11)
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4.3 (14)
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Awards

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User Favorite Award
Security and Platform Capabilities Award
Mobile Capabilities Award
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Synopsis of User Ratings and Reviews

User-Friendly Interface: myUnity Home Health Care EHR is recognized for its intuitive and easy-to-navigate interface, making it simple for users to adapt and utilize its features effectively.
Robust Scheduling: The software provides strong scheduling capabilities that streamline appointment management, making it easier for home healthcare providers to coordinate patient visits and staff schedules.
Efficient Documentation: myUnity streamlines documentation processes, reducing administrative burden and allowing healthcare professionals to focus more on patient care. Its electronic documentation features help maintain organized and comprehensive patient records.
Improved Workflow and Patient Care: By automating tasks, improving communication, and providing easy access to patient information, myUnity enhances overall workflow efficiency, leading to better patient care management.
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Functionality: The comprehensive system manages scheduling, billing and HR functions while storing all crucial client information in one place. Caregivers can access their schedules and patient information remotely, noted 89% of users who mentioned the product’s functionality.
Reporting and Dashboards: The application offers user-friendly dashboards that can be set up to establish key performance indicators while reports can be customized as per needs, said 88% of users who talked about the product’s reporting capabilities.
Mobile App: Nearly 81% of reviewers emphasized that the product offers an intuitive mobile app that provides access to all caregiver appointments while allowing the ability to view open shifts and request hours.
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Functionality: The system manages billing, administration and clinical processes while following the latest compliance regulations, reviewers noted.
Live Updates: Reviewers appreciated the application’s ability to update and sync data and changes from remote devices.
Customer Support: The solution is backed by prompt customer support that is knowledgeable and resolves high-priority requests within hours, said users who mentioned support.
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Easy-To-Use: Reviewers mentioned that the application is user-friendly and offers hassle-free navigation. The charting and EMAR systems are simple to learn and offer color-coded patient bars for better prioritization.
Functionality: It supports EHR, CRM, billing, point of care, accounting and scheduling from one place, said users who talked about the application’s all-in-one functionality.
Intuitive: Users who mentioned this feature said the solution is intuitive making it easy to find reports, monitor dashboards and navigate workflows.
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Streamlined OASIS Data Collection: HEALTHCAREfirst simplifies the OASIS data collection process, ensuring accuracy and compliance with Medicare guidelines. Users appreciate the intuitive interface and built-in checks that help prevent errors during data entry.
Efficient Scheduling and Coordination: The software's scheduling tools enable home health agencies to efficiently manage patient visits and staff assignments. Real-time visibility into schedules helps optimize routes and reduce travel time, leading to improved productivity and patient satisfaction.
Comprehensive Clinical Documentation: HEALTHCAREfirst facilitates comprehensive clinical documentation, allowing clinicians to easily record patient assessments, care plans, and progress notes. The software's standardized templates and point-of-care documentation capabilities streamline the documentation process and ensure consistency.
Enhanced Communication and Collaboration: Improved communication and collaboration among care team members is another benefit users frequently highlight. Secure messaging features and shared patient records facilitate real-time information exchange, leading to better-coordinated care.
Data-Driven Insights and Reporting: HEALTHCAREfirst provides robust reporting and analytics tools that empower agencies to gain valuable insights into their operations and patient outcomes. Users can generate custom reports to track key performance indicators, identify trends, and make data-driven decisions to improve quality of care and efficiency.
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Technical Issues: Users have reported experiencing occasional technical glitches and bugs within the system.
Learning Curve: New users may face a learning curve due to the software's extensive features and functionalities.
Reporting Limitations: Generating accurate custom reports can be challenging, and users have found inconsistencies in data accuracy.
Lack of Nursing Scheduling: myUnity lacks integrated nursing scheduling features, requiring users to rely on external solutions or manual processes.
Limited Data Accessibility: Accessing data outside of pre-defined reports and exporting it for analysis can be difficult for users.
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Integrations: The application allows integrations with limited third-party modules, noted 82% of users who talked about integrations.
Documentation: Nearly 79% of reviewers said that the system doesn’t support medical documentation functionality for labor law compliance.
Tags: The product doesn’t allow adding tags to messages while finding general log notes is difficult if not appropriately tagged, said approximately 85% of reviewers who talked about tags.
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Customizations: Reviewers noted that the product offers limited customizations for specific agency needs.
Upgrade Costs: The jump in upgrade fees when moving from one patient tier to another was a downside for users.
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Implementation: According to reviewers, the setup and implementation can be complex and time-consuming, however, once complete things run smoothly.
Customer Support: Reviewers noted that the system’s customer support is sluggish to respond to queries and issues, they advise visiting their online community platform, Pulse, for insights.
Lags: Some users said that the software encounters errors and lags occasionally, requiring strong internet connectivity to function well.
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Steep Learning Curve: Many users report that HEALTHCAREfirst's interface can be quite complex and challenging to navigate, especially for those new to home health software or with limited technical experience. The abundance of features and options, while comprehensive, can feel overwhelming and lead to a longer onboarding process.
Customization Limitations: Some users express frustration with the software's limited customization options. For agencies with unique workflows or specific reporting needs, adapting HEALTHCAREfirst to their exact requirements can be difficult, leading to workarounds or compromises in their processes.
Customer Support Concerns: A recurring theme in user feedback is the responsiveness and effectiveness of HEALTHCAREfirst's customer support. Lengthy wait times for assistance and challenges in resolving technical issues efficiently have been reported, impacting user productivity and satisfaction.
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Is myUnity truly unified in its acclaim? User reviews from the last year present a mixed bag. While some users praise its user-friendliness, especially for clinicians who find it easy to navigate and document patient information, others point out a lack of intuitive design and repetitive charting. This disparity suggests that myUnity might shine best in smaller healthcare settings where the simplicity of use is paramount. Some users appreciate the robust customization options and responsive customer service, highlighting the ability to tailor the software to specific needs and receive timely support. However, criticisms regarding the software's functionality, including bugs and issues with information flow between different sections, raise concerns about its reliability for larger, more complex healthcare operations. For instance, one user favorably compared a competitor's software, Kinser, for its superior functionality in enabling consistent documentation. Ultimately, myUnity appears best suited for smaller healthcare providers seeking an easy-to-use EHR solution with customizable features, provided they are willing to accept potential limitations in functionality and occasional technical hiccups.

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WellSky Personal Care is an intuitive solution that manages scheduling, billing, payables, receivables and CRM while efficiently utilizing caregiver hours. It organizes all organizational and staff data for easy access while enhancing overall efficiency. Its user-friendly dashboards customize reports for informative insights, while analytics help strategic planning. However, the system doesn’t support medication documentation for labor law compliance, doesn’t allow tagging messages, has limited API connectivity with third-party modules and encounters glitches occasionally.

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MatrixCare is an all-in-one home health software solution that offers features for patient intake, point-of-care documentation, care coordination, and revenue cycle management using centralized data, workflows and integrations. Users can enhance patient engagement and speed up interventions with direct messaging, symptom updates, 24/7 telehealth and remote patient monitoring.It offers EVV via GPS, point of care tools with an immediate sync for updates and patient records via mobile applications. Another perk we love is its integration with Inovalon, which minimizes claims rejections by searching patient information against payor records and automates claims corrections. Our analysts scored the solution highly for point of care management, PDGM, reporting and dashboards, and security capabilities.Users appreciate its strong functionality, live updates and customer support, but think the limited customization options and upgrade costs are significant downsides. Overall, MatrixCare is a great option if you’re a home health agency looking for a solution that offers the full package and has the budget for upgrade fees if you’re scaling operations.

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PointClickCare is a comprehensive healthcare solution for long-term and post-acute care providers. It enables users to streamline operations, improve patient care, and enhance financial performance with automation, digitization and workflows. Core functionalities include robust scheduling, comprehensive patient intake, and efficient claims management. Automating tasks like communication, documentation, and eligibility verification free up staff time for patient care.A notable feature is the integration of clinical and financial modules, enabling data-driven decision-making. However, users have reported implementation challenges and issues with customer support. Overall, the platform offers a user-friendly interface and comprehensive functionalities but potential users should carefully evaluate the total cost of ownership, including additional monthly costs for some modules.

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HEALTHCAREfirst is most suitable for home health agencies that prioritize a comprehensive and integrated solution for managing their operations. The platform's ability to handle various tasks, from scheduling and billing to compliance and reporting, makes it ideal for agencies seeking to streamline their workflows and improve efficiency. Additionally, HEALTHCAREfirst's focus on compliance and regulatory requirements ensures that agencies can confidently navigate the complex healthcare landscape. Its user-friendly interface and robust features cater to both small and large agencies, making it a versatile choice for those looking to optimize their home health care management. Reviewers frequently highlight HEALTHCAREfirst's comprehensive suite of features as a significant strength. The platform offers tools for scheduling, billing, clinical documentation, reporting, and compliance management, providing a one-stop solution for home health agencies. This comprehensive approach eliminates the need for multiple software systems, reducing complexity and improving data consistency. Users appreciate the platform's ability to handle various tasks, streamlining workflows and enhancing overall efficiency. For instance, the integrated billing system simplifies claims processing and reduces errors, while the clinical documentation tools ensure accurate and timely patient records. While HEALTHCAREfirst offers a robust set of features, some users note that the platform's interface can be challenging to navigate, particularly for new users. The learning curve associated with the software's extensive functionality can be steep, requiring additional training and support. Additionally, some users mention occasional technical issues and slow response times, which can hinder productivity. However, HEALTHCAREfirst's customer support is generally praised for its responsiveness and helpfulness in addressing user concerns. Compared to similar products like Homecare Homebase and Axxess, HEALTHCAREfirst distinguishes itself through its emphasis on compliance and regulatory requirements, making it a preferred choice for agencies prioritizing adherence to industry standards.

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Related Categories

Top Alternatives in Home Health Software


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Axxess

CareVoyant

Casamba

Complia Health

Crescendo

HCHB

HEALTHCAREfirst

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MatrixCare

On Demand Homecare

PointClickCare

WellSky Home Health

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