Sandata vs CareSmartz360

Last Updated:

Our analysts compared Sandata vs CareSmartz360 based on data from our 400+ point analysis of Home Health Software, user reviews and our own crowdsourced data from our free software selection platform.

Sandata Software Tool

Product Basics

Sandata Home Care is a comprehensive solution that streamlines operations and improves compliance through task automation, EVV, claims management and centralized data. Users can improve caregiver management and boost communication with automated scheduling and HIPAA-compliant messaging.

Agencies and managed care organizations can future-proof quality care by accommodating new reimbursement models as per industry needs. Seamless EVV implementation allows care providers to stay compliant while boosting payment processes with interoperability. It’s scalable and offers a mobile app for added accessibility.

read more...
CareSmartz360 is a HIPAA-compliant cloud-hosted resident care solution that helps practices manage client documentation, schedule shifts and prepare patient care plans. Its capabilities include a digital library, billing, electronic intake, payer management and recurring schedule creation.

Agencies can match patients with caregivers according to location, specialty, requirements and availability while using color codes to highlight no-shows, approved, open or booked shifts and view staff schedules. Administrators can use the learning management module to educate staff and measure progress by attempted or unattempted courses. A personal portal helps patient family members monitor invoices, review caretaker tasks, add required documents, make payments and communicate with agencies.
read more...
Undisclosed
Free Trial is unavailable →
Get a free price quote
Tailored to your specific needs
$10/Client, Monthly
Free Trial is unavailable →
Get a free price quote
Tailored to your specific needs
Small 
i
Medium 
i
Large 
i
Small 
i
Medium 
i
Large 
i
Windows
Mac
Linux
Android
Chromebook
Windows
Mac
Linux
Android
Chromebook
Cloud
On-Premise
Mobile
Cloud
On-Premise
Mobile

Product Assistance

Documentation
In Person
Live Online
Videos
Webinars
Documentation
In Person
Live Online
Videos
Webinars
Email
Phone
Chat
FAQ
Forum
Knowledge Base
24/7 Live Support
Email
Phone
Chat
FAQ
Forum
Knowledge Base
24/7 Live Support

Product Insights

  • Enhance Compliance: Meet 21st Century Cures Act regulations through Sandata's EVV (Electronic Visit Verification) features. Communicate with caregivers in the field through HIPAA-compliant instant messaging. Secure user logins with face and fingerprint identification.
  • Improve Caregiver Management: Optimize caregiver scheduling by assigning hours based on location, specialty and shift preference. Reduce administrative burden by automating processes and reducing manual data entry errors. Send caregivers alerts when certifications need renewal.
  • Streamline Billing and Revenue Cycle Management: Automate tasks like creating invoices, sending them to patients and receiving payments electronically. Utilize revenue cycle management services to minimize claim rejections and accelerate cash flow.
  • Optimize Documentation: Capture clinical and non-clinical information at the point of care with a mobile app. Eliminate paper duty sheets and charts by capturing tasks and visit details electronically with a centralized system.
  • Boost Communication: Improve communication between caregivers, agencies and physicians with real-time messaging and document tracking.
  • Increase Visibility: Gain real-time access to schedules, plans of care and client information. Access reporting tools and key performance indicators to track agency performance and identify areas for improvement.
  • Achieve Greater Accessibility: Use caregiver smartphones to log EVV, access visit details and view care plans in disconnected mode via the mobile app compatible with iOS or Android systems.
read more...
  • Simplify Caregiver Management: Automate scheduling processes to manage caregiver shifts. Ensure employee compliances while meeting training requirements. Reduce wasteful manual efforts to spend time on critical business functions. 
  • Reduce Shift Overlaps: Prevent overlapping caregiver shifts, timings and leaves. Receive real-time alerts on possible overlaps and time conflicts while scheduling. Prepare care plans and upload them in advance while assigning shifts to available staff in case of cancellations. 
  • Increase Connectivity: Bridge the communication gap between caregivers and clients by promoting smooth information flow. Save time sharing and communicating with clients while improving caregiving services. Drastically reduce misplacements, errors and misunderstandings. 
  • Establish Administrative Control: Streamline administrative tasks like billing and payroll, scheduling, HR and training to increase efficiency and productivity. Caregivers can access relevant information through a caregiver and family portal. Use EVV to track time while streamlining client billing and caregiver payroll to improve accuracy. 
  • Leverage Franchisor Support: Oversee franchisee management, recruitment and accounting. Use intranet to access franchisee information like corporate office, personnel and policies. Maintain successful franchisor-franchisee relationships through paperless onboarding and seamless communication. 
read more...
  • EVV: Get real-time insights into home visits with task capturing at the point of service, alerts for late arrivals or no shows, and visit approvals via eSignatures. Use mobile, telephonic or fixed technologies to verify visits.
  • Scheduling: View real-time data on open shifts, caregiver availability and shift preferences to auto-assign visits based on location, credentials and patient needs.
  • Mobile App: Access patient records, communicate with caregivers and view plans of care in the field using a secure, HIPAA-compliant app accessible from smartphones.
  • Electronic Billing: Create invoices and send them to patients via the platform. Receive payments electronically.
  • Integrated Payroll Management: Generate payroll data based on the caregiver’s documented visits. Integrate payroll processing into the platform. Receive alerts for payment errors and provide caregivers with electronic access to paystubs and W2 forms.
  • Documentation: Caregivers can access patient records virtually and document as needed from the point of care.
  • Authorization Management: View and filter authorizations for client coverage by fields like limitations, maximum hours per week and event codes. Manage caregiver hours by filtering expiring authorizations for a set date range.
  • Compliance Tools: Track caregiver and agency compliance using an audit log. Track updates and changes to agencies to manage the defense of records for compliance processes. Access security features for storing important information and reducing system misuse.
  • Claims Management: Avoid claim rejection by outsourcing eligibility checks to ensure patients are covered at the time of care. Minimize rejections by validating claims against EVV data, partnering with clearinghouses, using enhanced editing capabilities and validating claims against EVV data.
  • Reporting and Analytics: Generate custom reports to monitor caregiver management, financial performance and compliance. Receive quantitative data and supporting research to help manage agency performance and caregiver retention.
  • Plan of Care: View and document tasks at the point of care. Incorporate additional point-of-care features for caregivers, including remote charting and assessment collection.
read more...
  • Quick Scheduling: Use the quick schedule function to select client names, schedule starts and end times and type of shift. Assign caregiver tasks while creating schedules quickly. Match caregivers with clients based on distance, specialty, availability and more. Assign open shifts to one or more caregivers while informing them via emails or text messages. 
  • Billing and Payroll: Automate invoicing by creating invoice folders while specifying criteria that can be processed and sent in one go. Export final invoice batches to QuickBooks, print out as PDFs or send invoice notifications to payers. Perform multiple functions like adjust, email, delete or discount to each invoice batch using icons in the row. 
  • HR and Training: Store crucial staff and caregiver information like employment history, education, referrals, availability, preferred timings, reporting supervisor and more in the HR module. Stay compliant by tracking caregiver license and certification information while getting notifications 30 days prior to expiration. 
  • Caregiver Portal: Let caregivers access multiple widgets to get an overview of available shifts, upcoming schedules, client details with tasks and hyperlinks with detailed information. Caregivers can view open shifts while sending requests to fill those. Caregivers can click in and out of shifts, add service delivery notes and mark assigned tasks as complete using the scheduling widget. 
  • Reporting: Get in-depth insights on various business aspects for smart decision-making. Monitor caregiver performance, track scheduled time vs. hours delivered and track caregiver check-ins, outs and time spent on shifts through scheduling and EVV reports. Get details of revenue generated, expenses, client margins, expenses, invoice adjustments and more via accounting reports. 
  • Digital Library: Upload compliance documents, training manuals and templates to a digital library for easy access. Keep all documents updated and consistent for staff and caregivers. Updating folders and archiving the old ones eliminates confusion while keeping everyone on the same page. 
  • EVV: Verify caregiver clock-ins, outs and total billable hours per shift. Track and manage schedules using a single screen while changing their status to approved, canceled, need review or no-shows. Use a scheduling time tracking view to see the required schedules while glancing at open shifts and reviewing schedules for which payroll has been finalized. 
  • Family Portal: Let clients and their family members view invoices, care schedules and other vital information. Clients can provide feedback on care and service quality. Let clients pay directly from the dashboard while gauging how much they are spending on care services. 
  • Payer Management: Save time by not adding identical payer information multiple times while categorizing them as a community, company or private payer. Bill faster by saving preferred mode of branding, invoicing, credit card information and invoicing. Automate billing and invoicing by recording billing rates for specific payers while inputting rates for particular services and shift types. 
read more...

Product Ranking

#31

among all
Home Health Software

#66

among all
Home Health Software

Find out who the leaders are

User Sentiment Summary

we're gathering data
Excellent User Sentiment 28 reviews
we're gathering data
92%
of users recommend this product

CareSmartz360 has a 'excellent' User Satisfaction Rating of 92% when considering 28 user reviews from 1 recognized software review sites.

n/a
4.6 (28)

Awards

we're gathering data

CareSmartz360 stands above the rest by achieving an ‘Excellent’ rating as a User Favorite.

User Favorite Award

Synopsis of User Ratings and Reviews

Greater Efficiency: Automated scheduling and task management, electronic point-of-care clinical data entry and flexible EVV technologies increase caregiver efficiency.
Better Care Delivery: Caregivers can access patient data, care plans and EMAR information remotely and log assigned tasks to improve accountability.
Optimized Cash Flow: Claims management features allow users to partner with clearing houses, manage authorizations and minimize coding errors and rejections.
Show more
Functionality: The system is user-friendly and streamlines patient tracking, scheduling and payroll, noted 83% of users who mentioned the product’s functionality.
Billing: Approximately 85% of reviewers said that the application simplifies billing and payroll processes while seamlessly integrating with Quickbooks.
Layout: The system is well-organized and aesthetically pleasing, said 88% of users who mentioned layout.
Show more
High Costs: Software implementation, licensing fees and customer support can be too expensive for smaller agencies.
Complicated Integration: EMR and EHR integration for legacy systems may require third-party assistance.
Steep Learning Curve: Caregivers and administrative staff will need training to avoid missteps in data input and task management.
Show more
Learning Curve: There’s a steep learning curve to get used to the product’s features and capabilities, noted 87% of reviewers who talked about the learning curve.
Customer Support: Nearly 84% of users said that the application doesn’t offer 24/7 customer support and is sluggish to respond to issues.
Cost: The add-ons and customizations are expensive for smaller agencies looking for value-for-money solutions, said approximately 77% of reviewers who talked about cost.
Show more

Sandata Home Care is a software solution designed for home healthcare agencies of all sizes. It streamlines operations by automating tasks like scheduling, billing, payroll and documentation.Users can optimize employee scheduling by considering caregiver location, skills and preferences. Integrated payroll and electronic billing improve cash flow, free up administrative staff for other tasks and potentially reduce errors.Its three EVV technologies ensure accurate visit documentation and allow flexibility for caregivers and patients. Another important benefit to users is reduced claims rejections due to its partnership with clearinghouses, authorization management and EVV-verified data.While pricing details aren't publicly available, user reviews suggest Sandata might be cost-prohibitive for smaller agencies. Additionally, some users reported occasional glitches and frequent logouts with the mobile app.

Show more

Does CareSmartz360 live up to its name and make you feel smarter about home healthcare management? Based on user reviews, CareSmartz360 seems to be a hit with home healthcare agencies looking for an alternative to traditional methods. Users rave about its intuitive interface and comprehensive suite of features, highlighting its scheduling, billing, and client management as major wins. For instance, one user praised the software's ability to "eliminate paper timesheets" and streamline payroll, while another highlighted the convenience of setting up client schedules once and not having to "keep 'building' schedules each week." Many users view these features as a breath of fresh air compared to the clunky, outdated systems they used previously. However, like a patient with a stubborn cough, CareSmartz360 isn't without its drawbacks. Some users have reported experiencing occasional technical glitches, which can be frustrating when you're trying to manage a busy healthcare operation. Additionally, several users mentioned a steep learning curve, particularly for those unfamiliar with similar software. This is an area where CareSmartz360 could improve, perhaps by offering more comprehensive onboarding resources or in-app tutorials. Despite these hiccups, the overwhelming sentiment is positive. Users consistently applaud the responsiveness and helpfulness of CareSmartz360's customer support team, which seems to act like a reliable remedy for any software-related ailments. This dedication to customer satisfaction appears to be a key differentiator for CareSmartz360, as users often compare it favorably to competitors who lack this level of support. In conclusion, CareSmartz360 appears best suited for home healthcare agencies of all sizes looking to ditch their old ways and embrace a more efficient, digital approach. Its user-friendly design, coupled with robust features and stellar customer support, makes it a compelling option for those seeking to streamline operations and improve overall care coordination.

Show more

Screenshots

Top Alternatives in Home Health Software


AlayaCare

Alora

Axxess

CareVoyant

Casamba

Complia Health

Crescendo

HCHB

HEALTHCAREfirst

HealthWare

KanTime

MatrixCare

On Demand Homecare

PointClickCare

WellSky Home Health

Related Categories

WE DISTILL IT INTO REAL REQUIREMENTS, COMPARISON REPORTS, PRICE GUIDES and more...

Compare products
Comparison Report
Just drag this link to the bookmark bar.
?
Table settings