Therap vs Alora

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Our analysts compared Therap vs Alora based on data from our 400+ point analysis of Home Health Software, user reviews and our own crowdsourced data from our free software selection platform.

Therap Software Tool

Product Basics

Therap is an online EMR solution that offers compliance tracking, appointment scheduling, medical billing and initial assessments in one place. It streamlines processes, boosts efficiency, integrates service delivery aspects, connects people and facilitates secure information exchange.

It provides documentation and electronic records in long-term care services for people with developmental and intellectual disabilities. Users can improve communication between care professionals, administrators, quality assurance teams and families.
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The Alora home health suite simplifies workflows for administrators and caregivers, increases revenue and improves patient care. It is cloud-based and provides mobile-responsive scheduling, billing and documentation while efficiently handling back-office administration. Users can deploy it on-premise and access patient data in the offline mode or host it on the cloud.

Organizations can use the scheduling module to track and schedule visits, create multiple visits using the recurrence option while automating completed visits to flow into billing. It generates paper claim forms and electronic signatures while posting charges and private pay invoices during claim generation. It is configured with a full list of ICD9 codes and adds codes with every update.
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$295 Monthly
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Cloud
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Mobile
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Product Assistance

Documentation
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Live Online
Videos
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Documentation
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Email
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FAQ
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Knowledge Base
24/7 Live Support
Email
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24/7 Live Support

Product Insights

  • Save Time: Streamline billing with electronic workflows and minimize recoupment time. Configure eligibility workflows, billing workflows and outcome tracking to speed up processes. 
  • Improve Client Outcomes: Document multiple eligibility determinations for each individual. Track client health status and progress and view statistical and longitudinal analysis. Use person-centered planning tools to support clients and family members to improve outcomes.  
  • Increase Visibility: View client documentation, patient health records, billing and analytics in real-time from any internet-accessible device. Get insights on incident reporting, data-driven outcomes, health tracking and demographics by exploring dashboard views. 
  • Streamline Documentation: Create workflows to optimize intake and speed up submission, review and approval. Access and upload data using the mobile app using built-in reporting options. 
  • Easy Accessibility: Communicate with team members remotely using the mobile app compatible with iOS and Android devices. View medication administrative records, scheduling, service details and outcome tracking. 
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  • Leverage an All-in-One System: Assess patient condition, provide a care plan and process payments from one place. Access capabilities to manage operations while eliminating hassles. 
  • Mobile Ready: Enter, view and modify data saved on the cloud anytime, anywhere. Use any internet-connected device to access organizational data and updates. 
  • Process Payments: Generate electronic or paper claims for medicare, Medicaid, private pay, waivers and private insurance. Use the pre-billing quality assurance capability for compliance and accuracy. 
  • Access Offline Documentation: Let clinicians complete documentation when the internet is unavailable while sending it with a single click when access resumes. Complete documentation like care plans, evaluations, assessments and visit notes using documentation tools, facilitating ease of use and compliance. 
  • Use Comprehensive Dashboards: Track progress and pending tasks with a single view. Display pending 485 forms, orders or OASIS assessments in one place while determining what information can be accessed by agency users. Document important communication using the communication log available for staff and patients. Filter by communication type while running reports. 
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  • Audits and Quality Assurance: Customize settings to fit accreditation regulations and industry standards. Access detailed assessments, audit trails and analytics to ensure quality and compliance. 
  • Case Management: Access client documentation for in-person and virtual visits, established goals and billing information from one place. 
  • Electronic Billing: Manage documentation for direct services and claim reconciliations. Set custom billing rules for services offered. 
  • EHR: Communicate across an organization and keep track of important documents, forms, patient health records, medication records, billing and analytics in one place. Participate in a particular state’s Health Information Exchange. 
  • EVV: Adhere to the 21st Century CURES Act with electronic visit verification. Provide a mobile check-in application which includes date and time stamps, GPS location and electronic signatures. 
  • Employment and Benefit Tracking: Provide vocational rehab and community employment services. Offer job discovery tools and support while tracking applications, interviews and milestones. 
  • Incident Reporting and Management: Submit reports for on-the-job incidents and access tools for following up and investigating. Track discrepancies and data for incident trends. 
  • Individual Budgeting and Billing: Create and manage budgets by creating strategies and allocating funds. Allow budget proposal submissions and track spending against authorized funding. 
  • Information and Referral: Customize assessments and surveys to collect information relating to demographics, referral sources and caregivers. Assign tasks to team members and track trends in real time. 
  • Intake and Eligibility: Streamline HR services into one platform with online checklists and assessments. Manage individual candidate eligibility and access submissions for review. 
  • Mobile Applications: Access the software suite and communicate with coworkers remotely using any iOS or Android device. 
  • Performance Dashboard: View analytic dashboards for incident reporting, data-driven outcomes, health tracking, billing and demographics. Track data for a range of subcategories within each dashboard. 
  • Person-Centered Planning Tools: Access online tools to help create and implement plans to reach goals. Set strategies for carrying out plans. 
  • Priority & Waiting List Management: Create questionnaires to gather client information. Use waiting lists to organize applicants based on priority. 
  • Service, Goals and Outcome Tracking: Access client goals and plans, as well as progress notes using a mobile app or computer. Connect to billing and claim information to log services rendered at the point of contact. 
  • Waiver Slot Management: Check clients’ eligibility or status for Medicaid in real time. Access state regulations to manage priority placement or assist in transferring waivers. 
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  • Scheduling: Manage patient, caregiver or agency schedules while receiving alerts about potential conflicts or compliance issues. View daily, weekly, monthly schedules or according to certification periods. Use the batch entry of visits option to add, view and update patient visits in columns or rows. 
  • Live Monitoring: Get minute-by-minute visibility into home visits, no-shows and delays. Take proactive actions when caregivers don’t show up on time or miss appointments. 
  • Assessments: Get a comprehensive OASIS assessment to help agencies thoroughly evaluate their patients while complying with Medicare guidelines. OASIS assessments include comprehensive questions, Medicare M00 questions and tools like fall risk assessment, Braden scale, pain assessment, nutritional assessment and more. Non-OASIS assessment is for agencies that require shorter evaluation. 
  • Offline Documentation: Let clinicians complete documentation when the internet is unavailable while sending it with a single click when access resumes. Complete documentation faster like plan of care, evaluation, assessment and visit notes using documentation tools, facilitating ease of use and compliance. 
  • Dashboards and Communication Log: Track progress and pending tasks with a single view. Display pending 485 forms, orders or OASIS assessments in one place while determining what information can be accessed by agency users. Document important communication using the communication log, which is available for staff and patients. Filter by communication type while running reports. 
  • Billing and Financial Reports: Generate digital or paper claims for Medicare, VA, Medicaid waiver (per state), private pay and insurance. Double-check compliance and accuracy before paying bills using the pre-billing quality assurance tool. Keep track of all payments, charges and adjustments while creating detailed reports tailored for accountants, billers, owners and administrators. 
  • Payroll: Monitor caregiver pay rates (standard or special rates per service offered) and calculate gross pay per employee for the pay duration. Set pay rates by visit or time. Generate reports and export payroll data. 
  • Reports: Get in-depth insights of agency activities by generating reports on multiple areas like census, Medicare cost, compliance, visits and financials. Personalize reports based on agency requirements anytime. 
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Product Ranking

#1

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Home Health Software

#9

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Home Health Software

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Analyst Rating Summary

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Analyst Ratings for Functional Requirements Customize This Data Customize This Data

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Billing And Coding Caregiver Management Clinical And Point Of Care Management Compliances Mobile Capabilities Patient-Driven Groupings Model (PDGM) Reporting And Dashboards Schedule Management Security And Platform Capabilities 75 67 95 57 81 80 98 61 0 25 50 75 100
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User Sentiment Summary

Great User Sentiment 33 reviews
Excellent User Sentiment 242 reviews
85%
of users recommend this product

Therap has a 'great' User Satisfaction Rating of 85% when considering 33 user reviews from 2 recognized software review sites.

91%
of users recommend this product

Alora has a 'excellent' User Satisfaction Rating of 91% when considering 242 user reviews from 3 recognized software review sites.

4.2 (23)
4.2 (24)
n/a
4.57 (114)
4.4 (10)
4.6 (104)

Awards

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Alora stands above the rest by achieving an ‘Excellent’ rating as a User Favorite.

User Favorite Award

Synopsis of User Ratings and Reviews

Electronic Visit Verification: Users applaud Therap's integrated EVV features, highlighting how they streamline the verification process for home health visits and ensure accurate billing.
Simplified Scheduling: Therap's scheduling tools are praised for simplifying the often-complex task of coordinating home health visits, leading to fewer scheduling conflicts and improved caregiver utilization.
Improved Communication: Users consistently praise Therap's communication features, such as secure messaging and real-time updates, for fostering seamless information sharing between agencies, caregivers, and clients' families.
Reduced Paperwork: Therap's electronic documentation features are repeatedly commended for minimizing reliance on paper records, resulting in reduced administrative burden and improved record accuracy.
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Functionality: It automates charting while simplifying patient tracking and payroll, noted 87% of users who mentioned the product’s functionality.
Customization: Approximately 82% of reviewers said that the product is highly customizable and flexible while offering multiple parameters for scalability.
Cost: The solution offers user-friendly features at affordable prices for new businesses to manage multiple agencies, said 81% of users who mentioned cost.
Dashboard: Nearly 79% of the reviewers mentioned that the system offers a visually appealing dashboard that neatly organizes all organizational data for a quick overview.
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Steep Learning Curve: Users have reported that Therap's numerous features and clunky interface make it difficult to learn and navigate efficiently, especially for agencies transitioning from simpler software.
Cumbersome Documentation: Many users express frustration with the amount of clicking and scrolling required to complete documentation, impacting their workflow and efficiency.
Limited Customization: Agencies have noted their inability to tailor certain features or reports to their specific needs, limiting Therap's adaptability to diverse workflows.
Occasional Technical Issues: Users have mentioned experiencing occasional glitches, error messages, and slow loading times, which can disrupt workflow and cause frustration.
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Delayed Alerts: The product doesn’t send prompt alerts on caregiver absences or missed attendance logs, noted 85% of users who talked about alerts and notifications.
Interface: Nearly 84% of reviewers said that the system’s UI can be challenging to navigate initially, with multiple tabs causing confusion.
Forms: The application doesn't offer specific form templates, and customization is time-consuming, according to 80% of reviewers who talked about forms.
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Is Therap all it's cracked up to be, or does it fall flat? User reviews from the past year present a mixed bag when it comes to Therap's software for managing home health tasks. Some users appreciate specific features, like the robust documentation and scheduling tools, highlighting how these features save time and reduce errors. However, a recurring gripe among users is the platform's clunky interface and lack of intuitive design, with some even comparing it to outdated systems. This is particularly important because an intuitive interface is crucial for healthcare professionals who need to access information quickly and efficiently. While Therap offers a comprehensive suite of features, its user-friendliness seems to be a point of contention. This suggests that Therap might be best suited for larger agencies with dedicated IT support that can help staff navigate the complexities of the software, rather than smaller providers looking for a more intuitive, out-of-the-box solution.

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Alora is a user-friendly solution that automates patient charting while offering medical billing, patient scheduling and tracking, payroll, and time and attendance in one place. It organizes patient and employee files while offering prompt customer support with extensive training materials. The application is affordable for new businesses looking to manage multiple agencies with organized dashboards. However, the application doesn’t send prompt alerts on caregiver absences, lacks incident reporting templates, has a tedious A/R module and is challenging to navigate initially.

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