Home > Home Health Software > WellSky Personal Care > WellSky Personal Care vs myUnity

WellSky Personal Care vs myUnity

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Our analysts compared WellSky Personal Care vs myUnity based on data from our 400+ point analysis of Home Health Software, user reviews and our own crowdsourced data from our free software selection platform.

Overview Pricing Benefits & Features User Ratings Analyst Summary Screenshots
WellSky Personal Care Software Tool
SelectHub Award Winner
myUnity Software Tool
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Product Basics

WellSky Personal Care (formerly known as ClearCare) is a web-based solution that offers integrated telephony, simplified scheduling, communication and marketing tools. It manages client-facing and back-end operations while offering support for applicant management, HR and financials, CRM and sales management.

It automates back-office tasks, and streamlines care planning while getting rid of manual billing practices, lengthy care journals and ineffective communication with staff, patients and their families. Its integrated module provides caregivers with streamlined access to their schedules and critical tasks that require prompt attention. Its family portal offers real-time access to critical information and care plans.
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MyUnity is an intuitive and compliant point-of-care solution that offers people-centric EHR for hospice, home care, private care and pediatric facilities. It integrates the unique requirements of care settings while streamlining scheduling and intake, combining care transitions and managing billing and patient care for multiple settings.

It simplifies the conversion of clinical, financial and operational workflows by offering a single patient bill, single post-acute care plan, e-prescriptions, interoperability, e-faxing, online referral management and data analytics. Businesses can manage their cash flows and scale according to operational requirements.
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$100/Active Client, Monthly
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Small 
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Windows
Mac
Linux
Android
Chromebook
Windows
Mac
Linux
Android
Chromebook
Cloud
On-Premise
Mobile
Cloud
On-Premise
Mobile

Product Assistance

Documentation
In Person
Live Online
Videos
Webinars
Documentation
In Person
Live Online
Videos
Webinars
Email
Phone
Chat
FAQ
Forum
Knowledge Base
24/7 Live Support
Email
Phone
Chat
FAQ
Forum
Knowledge Base
24/7 Live Support

Product Insights

  • Improved Care Coordination: Streamlines communication between caregivers, clients, and family members, ensuring everyone is on the same page.
  • Enhanced Compliance: Helps agencies stay compliant with state and federal regulations through automated documentation and reporting features.
  • Increased Efficiency: Automates scheduling, billing, and payroll processes, reducing administrative workload and allowing staff to focus on patient care.
  • Real-Time Data Access: Provides caregivers with instant access to client information and care plans, enabling more informed decision-making.
  • Better Client Outcomes: Facilitates personalized care plans and timely interventions, leading to improved health outcomes for clients.
  • Cost Savings: Reduces operational costs by minimizing paperwork, errors, and redundancies, ultimately increasing the agency's profitability.
  • Enhanced Security: Utilizes robust data encryption and secure access controls to protect sensitive client information.
  • Scalability: Easily adapts to the growing needs of home health agencies, supporting expansion without significant additional investment.
  • Customizable Reporting: Offers tailored reporting options that help agencies track performance metrics and identify areas for improvement.
  • Improved Client Satisfaction: Enhances the overall client experience through efficient service delivery and transparent communication.
  • Mobile Accessibility: Allows caregivers to access the system from mobile devices, ensuring they have the information they need while on the go.
  • Streamlined Billing: Simplifies the billing process with integrated invoicing and payment tracking, reducing delays and errors.
  • Comprehensive Training Resources: Provides extensive training materials and support to ensure staff are proficient in using the software.
  • Data-Driven Insights: Leverages analytics to provide actionable insights, helping agencies make informed strategic decisions.
  • Reduced Turnover: Improves job satisfaction for caregivers by reducing administrative burdens and allowing them to focus on client care.
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  • Improved Patient Care: myUnity streamlines patient information, allowing healthcare providers to access comprehensive records quickly, which enhances the quality of care delivered.
  • Increased Efficiency: Automating routine tasks such as scheduling and billing reduces administrative workload, freeing up staff to focus on patient care.
  • Regulatory Compliance: The software ensures adherence to industry regulations by providing up-to-date compliance tools and documentation, minimizing the risk of legal issues.
  • Enhanced Communication: myUnity facilitates better communication between healthcare teams through integrated messaging and collaboration tools, ensuring everyone is on the same page.
  • Data-Driven Decisions: With robust analytics and reporting features, myUnity helps organizations make informed decisions based on real-time data and trends.
  • Cost Savings: By reducing manual processes and errors, myUnity helps organizations save on operational costs and improve their bottom line.
  • Patient Engagement: The platform includes features that allow patients to access their own health information and communicate with their care team, fostering a more engaged and informed patient population.
  • Scalability: myUnity is designed to grow with your organization, accommodating increasing patient loads and expanding service lines without compromising performance.
  • Customizable Workflows: The software allows for tailored workflows that match the specific needs of your organization, improving overall efficiency and user satisfaction.
  • Interoperability: myUnity integrates seamlessly with other healthcare systems and devices, ensuring a cohesive and comprehensive approach to patient care.
  • Real-Time Updates: The platform provides real-time updates on patient status and care plans, enabling timely interventions and adjustments to treatment.
  • Reduced Paperwork: Digital documentation and electronic signatures reduce the need for physical paperwork, streamlining processes and reducing the risk of lost or incomplete records.
  • Staff Training and Support: myUnity offers extensive training resources and customer support, ensuring that staff can effectively utilize the software and troubleshoot any issues that arise.
  • Security and Privacy: The software employs advanced security measures to protect patient data, ensuring compliance with HIPAA and other privacy regulations.
  • Mobile Accessibility: myUnity's mobile-friendly design allows healthcare providers to access patient information and perform tasks on-the-go, enhancing flexibility and responsiveness.
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  • Hospitalization Tracking: Monitor client admissions to foster relationships with acute care providers. Track client condition changes to avoid issues while preventing worsening health situations. 
  • Applicant Tracking and Checks: Recruit, screen and hire caregivers as per requirements. Run candidate background checks with a few clicks. 
  • Care Insights: UImprove health outcomes while driving new revenue using predictive analytics. Monitor changes in patient hospitalizations and conditions to prevent issues while forging relationships with acute care providers. 
  • Caregiver Safety: Use the built-in caregiver safety program to ensure safety. Get competitive rates from popular insurance providers. 
  • Caregiver Training: Train and manage caregivers with CareAcademy. Store caregiver and staff records securely as electronic data. 
  • Scheduling: Automate scheduling tasks to avoid confusion while improving accuracy. Manage clients and caregivers in one place for better shift management. Coordinate home health and personal care at scale. 
  • Mobile App and Telephony: Caregivers can use the mobile app to stay informed and connected to deliver improved care. Use telephony to verify caregiver check-ins and checkouts while creating timecards. 
  • Billing, Payroll and Payments: Use an integrated payment processing system to invoice and collect payments. Save numerous billing hours by streamlining money collection while paying caregivers. Expedite third-party payments. 
  • EVV: Use compliant solutions to verify patient visits. Store, report and collect data using customized forms. 
  • E-Learning: Deliver role-based learning courses to agency staff. Let participants earn certifications to demonstrate up-to-date skills while learning at a comfortable pace. 
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  • E-Prescribing: Electronically prescribe medication to reduce lost or illegible scripts. Digitally send prescriptions to pharmacies and approve refill requests. 
  • Offline: Provide uninterrupted care when internet connections are unavailable. Ensure seamless workflows with the same user interface for offline and online treatment and documentation. 
  • Analytics: Access dedicated analytics dashboards to review and leverage data to drive informed financial and clinical decisions. 
  • Order Management: Automate medication and supply ordering to streamline inventory management. Ensure frequently used items are always on hand without sitting on excess products. 
  • eMAR: Document medication administration and directly attach information to patients’ health records. Access medication databases to avoid potentially harmful drug-to-drug and drug-to-allergy interactions. 
  • OASIS Scores: Monitor Outcome and Assessment Set scores in real time at the point of care. Adhere to Medicare’s quality-based care requirements to improve patient satisfaction and maximize reimbursement. 
  • Integration: Integrate with third parties, such as HIEs and ACOs, to electronically and securely exchange patient health information in real time. 
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Product Ranking

#13

among all
Home Health Software

#50

among all
Home Health Software

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User Sentiment Summary

Excellent User Sentiment 632 reviews
Great User Sentiment 157 reviews
90%
of users recommend this product

WellSky Personal Care has a 'excellent' User Satisfaction Rating of 90% when considering 632 user reviews from 5 recognized software review sites.

81%
of users recommend this product

myUnity has a 'great' User Satisfaction Rating of 81% when considering 157 user reviews from 3 recognized software review sites.

5.0 (11)
n/a
4.5 (121)
3.4 (23)
4.47 (252)
4.32 (117)
4.5 (239)
3.3 (17)
3.9 (9)
n/a

Awards

WellSky Personal Care stands above the rest by achieving an ‘Excellent’ rating as a User Favorite.

User Favorite Award

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Synopsis of User Ratings and Reviews

Functionality: The comprehensive system manages scheduling, billing and HR functions while storing all crucial client information in one place. Caregivers can access their schedules and patient information remotely, noted 89% of users who mentioned the product’s functionality.
Reporting and Dashboards: The application offers user-friendly dashboards that can be set up to establish key performance indicators while reports can be customized as per needs, said 88% of users who talked about the product’s reporting capabilities.
Mobile App: Nearly 81% of reviewers emphasized that the product offers an intuitive mobile app that provides access to all caregiver appointments while allowing the ability to view open shifts and request hours.
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User-Friendly Interface: myUnity Home Health Care EHR is recognized for its intuitive and easy-to-navigate interface, making it simple for users to adapt and utilize its features effectively.
Robust Scheduling: The software provides strong scheduling capabilities that streamline appointment management, making it easier for home healthcare providers to coordinate patient visits and staff schedules.
Efficient Documentation: myUnity streamlines documentation processes, reducing administrative burden and allowing healthcare professionals to focus more on patient care. Its electronic documentation features help maintain organized and comprehensive patient records.
Improved Workflow and Patient Care: By automating tasks, improving communication, and providing easy access to patient information, myUnity enhances overall workflow efficiency, leading to better patient care management.
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Integrations: The application allows integrations with limited third-party modules, noted 82% of users who talked about integrations.
Documentation: Nearly 79% of reviewers said that the system doesn’t support medical documentation functionality for labor law compliance.
Tags: The product doesn’t allow adding tags to messages while finding general log notes is difficult if not appropriately tagged, said approximately 85% of reviewers who talked about tags.
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Technical Issues: Users have reported experiencing occasional technical glitches and bugs within the system.
Learning Curve: New users may face a learning curve due to the software's extensive features and functionalities.
Reporting Limitations: Generating accurate custom reports can be challenging, and users have found inconsistencies in data accuracy.
Lack of Nursing Scheduling: myUnity lacks integrated nursing scheduling features, requiring users to rely on external solutions or manual processes.
Limited Data Accessibility: Accessing data outside of pre-defined reports and exporting it for analysis can be difficult for users.
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WellSky Personal Care is an intuitive solution that manages scheduling, billing, payables, receivables and CRM while efficiently utilizing caregiver hours. It organizes all organizational and staff data for easy access while enhancing overall efficiency. Its user-friendly dashboards customize reports for informative insights, while analytics help strategic planning. However, the system doesn’t support medication documentation for labor law compliance, doesn’t allow tagging messages, has limited API connectivity with third-party modules and encounters glitches occasionally.

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Is myUnity truly unified in its acclaim? User reviews from the last year present a mixed bag. While some users praise its user-friendliness, especially for clinicians who find it easy to navigate and document patient information, others point out a lack of intuitive design and repetitive charting. This disparity suggests that myUnity might shine best in smaller healthcare settings where the simplicity of use is paramount. Some users appreciate the robust customization options and responsive customer service, highlighting the ability to tailor the software to specific needs and receive timely support. However, criticisms regarding the software's functionality, including bugs and issues with information flow between different sections, raise concerns about its reliability for larger, more complex healthcare operations. For instance, one user favorably compared a competitor's software, Kinser, for its superior functionality in enabling consistent documentation. Ultimately, myUnity appears best suited for smaller healthcare providers seeking an easy-to-use EHR solution with customizable features, provided they are willing to accept potential limitations in functionality and occasional technical hiccups.

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