Home > Home Health Software > WellSky Personal Care > WellSky Personal Care vs Sandata

WellSky Personal Care vs Sandata

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Our analysts compared WellSky Personal Care vs Sandata based on data from our 400+ point analysis of Home Health Software, user reviews and our own crowdsourced data from our free software selection platform.

Overview Pricing Benefits & Features User Ratings Analyst Summary Screenshots
WellSky Personal Care Software Tool
SelectHub Award Winner
Sandata Software Tool
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Product Basics

WellSky Personal Care (formerly known as ClearCare) is a web-based solution that offers integrated telephony, simplified scheduling, communication and marketing tools. It manages client-facing and back-end operations while offering support for applicant management, HR and financials, CRM and sales management.

It automates back-office tasks, and streamlines care planning while getting rid of manual billing practices, lengthy care journals and ineffective communication with staff, patients and their families. Its integrated module provides caregivers with streamlined access to their schedules and critical tasks that require prompt attention. Its family portal offers real-time access to critical information and care plans.
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Sandata Home Care is a comprehensive solution that streamlines operations and improves compliance through task automation, EVV, claims management and centralized data. Users can improve caregiver management and boost communication with automated scheduling and HIPAA-compliant messaging.

Agencies and managed care organizations can future-proof quality care by accommodating new reimbursement models as per industry needs. Seamless EVV implementation allows care providers to stay compliant while boosting payment processes with interoperability. It’s scalable and offers a mobile app for added accessibility.

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$100/Active Client, Monthly
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Windows
Mac
Linux
Android
Chromebook
Windows
Mac
Linux
Android
Chromebook
Cloud
On-Premise
Mobile
Cloud
On-Premise
Mobile

Product Assistance

Documentation
In Person
Live Online
Videos
Webinars
Documentation
In Person
Live Online
Videos
Webinars
Email
Phone
Chat
FAQ
Forum
Knowledge Base
24/7 Live Support
Email
Phone
Chat
FAQ
Forum
Knowledge Base
24/7 Live Support

Product Insights

  • Improved Care Coordination: Streamlines communication between caregivers, clients, and family members, ensuring everyone is on the same page.
  • Enhanced Compliance: Helps agencies stay compliant with state and federal regulations through automated documentation and reporting features.
  • Increased Efficiency: Automates scheduling, billing, and payroll processes, reducing administrative workload and allowing staff to focus on patient care.
  • Real-Time Data Access: Provides caregivers with instant access to client information and care plans, enabling more informed decision-making.
  • Better Client Outcomes: Facilitates personalized care plans and timely interventions, leading to improved health outcomes for clients.
  • Cost Savings: Reduces operational costs by minimizing paperwork, errors, and redundancies, ultimately increasing the agency's profitability.
  • Enhanced Security: Utilizes robust data encryption and secure access controls to protect sensitive client information.
  • Scalability: Easily adapts to the growing needs of home health agencies, supporting expansion without significant additional investment.
  • Customizable Reporting: Offers tailored reporting options that help agencies track performance metrics and identify areas for improvement.
  • Improved Client Satisfaction: Enhances the overall client experience through efficient service delivery and transparent communication.
  • Mobile Accessibility: Allows caregivers to access the system from mobile devices, ensuring they have the information they need while on the go.
  • Streamlined Billing: Simplifies the billing process with integrated invoicing and payment tracking, reducing delays and errors.
  • Comprehensive Training Resources: Provides extensive training materials and support to ensure staff are proficient in using the software.
  • Data-Driven Insights: Leverages analytics to provide actionable insights, helping agencies make informed strategic decisions.
  • Reduced Turnover: Improves job satisfaction for caregivers by reducing administrative burdens and allowing them to focus on client care.
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  • Enhance Compliance: Meet 21st Century Cures Act regulations through Sandata's EVV (Electronic Visit Verification) features. Communicate with caregivers in the field through HIPAA-compliant instant messaging. Secure user logins with face and fingerprint identification.
  • Improve Caregiver Management: Optimize caregiver scheduling by assigning hours based on location, specialty and shift preference. Reduce administrative burden by automating processes and reducing manual data entry errors. Send caregivers alerts when certifications need renewal.
  • Streamline Billing and Revenue Cycle Management: Automate tasks like creating invoices, sending them to patients and receiving payments electronically. Utilize revenue cycle management services to minimize claim rejections and accelerate cash flow.
  • Optimize Documentation: Capture clinical and non-clinical information at the point of care with a mobile app. Eliminate paper duty sheets and charts by capturing tasks and visit details electronically with a centralized system.
  • Boost Communication: Improve communication between caregivers, agencies and physicians with real-time messaging and document tracking.
  • Increase Visibility: Gain real-time access to schedules, plans of care and client information. Access reporting tools and key performance indicators to track agency performance and identify areas for improvement.
  • Achieve Greater Accessibility: Use caregiver smartphones to log EVV, access visit details and view care plans in disconnected mode via the mobile app compatible with iOS or Android systems.
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  • Hospitalization Tracking: Monitor client admissions to foster relationships with acute care providers. Track client condition changes to avoid issues while preventing worsening health situations. 
  • Applicant Tracking and Checks: Recruit, screen and hire caregivers as per requirements. Run candidate background checks with a few clicks. 
  • Care Insights: UImprove health outcomes while driving new revenue using predictive analytics. Monitor changes in patient hospitalizations and conditions to prevent issues while forging relationships with acute care providers. 
  • Caregiver Safety: Use the built-in caregiver safety program to ensure safety. Get competitive rates from popular insurance providers. 
  • Caregiver Training: Train and manage caregivers with CareAcademy. Store caregiver and staff records securely as electronic data. 
  • Scheduling: Automate scheduling tasks to avoid confusion while improving accuracy. Manage clients and caregivers in one place for better shift management. Coordinate home health and personal care at scale. 
  • Mobile App and Telephony: Caregivers can use the mobile app to stay informed and connected to deliver improved care. Use telephony to verify caregiver check-ins and checkouts while creating timecards. 
  • Billing, Payroll and Payments: Use an integrated payment processing system to invoice and collect payments. Save numerous billing hours by streamlining money collection while paying caregivers. Expedite third-party payments. 
  • EVV: Use compliant solutions to verify patient visits. Store, report and collect data using customized forms. 
  • E-Learning: Deliver role-based learning courses to agency staff. Let participants earn certifications to demonstrate up-to-date skills while learning at a comfortable pace. 
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  • EVV: Get real-time insights into home visits with task capturing at the point of service, alerts for late arrivals or no shows, and visit approvals via eSignatures. Use mobile, telephonic or fixed technologies to verify visits.
  • Scheduling: View real-time data on open shifts, caregiver availability and shift preferences to auto-assign visits based on location, credentials and patient needs.
  • Mobile App: Access patient records, communicate with caregivers and view plans of care in the field using a secure, HIPAA-compliant app accessible from smartphones.
  • Electronic Billing: Create invoices and send them to patients via the platform. Receive payments electronically.
  • Integrated Payroll Management: Generate payroll data based on the caregiver’s documented visits. Integrate payroll processing into the platform. Receive alerts for payment errors and provide caregivers with electronic access to paystubs and W2 forms.
  • Documentation: Caregivers can access patient records virtually and document as needed from the point of care.
  • Authorization Management: View and filter authorizations for client coverage by fields like limitations, maximum hours per week and event codes. Manage caregiver hours by filtering expiring authorizations for a set date range.
  • Compliance Tools: Track caregiver and agency compliance using an audit log. Track updates and changes to agencies to manage the defense of records for compliance processes. Access security features for storing important information and reducing system misuse.
  • Claims Management: Avoid claim rejection by outsourcing eligibility checks to ensure patients are covered at the time of care. Minimize rejections by validating claims against EVV data, partnering with clearinghouses, using enhanced editing capabilities and validating claims against EVV data.
  • Reporting and Analytics: Generate custom reports to monitor caregiver management, financial performance and compliance. Receive quantitative data and supporting research to help manage agency performance and caregiver retention.
  • Plan of Care: View and document tasks at the point of care. Incorporate additional point-of-care features for caregivers, including remote charting and assessment collection.
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Product Ranking

#13

among all
Home Health Software

#31

among all
Home Health Software

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User Sentiment Summary

Excellent User Sentiment 632 reviews
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90%
of users recommend this product

WellSky Personal Care has a 'excellent' User Satisfaction Rating of 90% when considering 632 user reviews from 5 recognized software review sites.

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5.0 (11)
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4.5 (121)
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4.47 (252)
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4.5 (239)
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3.9 (9)
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Awards

WellSky Personal Care stands above the rest by achieving an ‘Excellent’ rating as a User Favorite.

User Favorite Award

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Synopsis of User Ratings and Reviews

Functionality: The comprehensive system manages scheduling, billing and HR functions while storing all crucial client information in one place. Caregivers can access their schedules and patient information remotely, noted 89% of users who mentioned the product’s functionality.
Reporting and Dashboards: The application offers user-friendly dashboards that can be set up to establish key performance indicators while reports can be customized as per needs, said 88% of users who talked about the product’s reporting capabilities.
Mobile App: Nearly 81% of reviewers emphasized that the product offers an intuitive mobile app that provides access to all caregiver appointments while allowing the ability to view open shifts and request hours.
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Greater Efficiency: Automated scheduling and task management, electronic point-of-care clinical data entry and flexible EVV technologies increase caregiver efficiency.
Better Care Delivery: Caregivers can access patient data, care plans and EMAR information remotely and log assigned tasks to improve accountability.
Optimized Cash Flow: Claims management features allow users to partner with clearing houses, manage authorizations and minimize coding errors and rejections.
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Integrations: The application allows integrations with limited third-party modules, noted 82% of users who talked about integrations.
Documentation: Nearly 79% of reviewers said that the system doesn’t support medical documentation functionality for labor law compliance.
Tags: The product doesn’t allow adding tags to messages while finding general log notes is difficult if not appropriately tagged, said approximately 85% of reviewers who talked about tags.
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High Costs: Software implementation, licensing fees and customer support can be too expensive for smaller agencies.
Complicated Integration: EMR and EHR integration for legacy systems may require third-party assistance.
Steep Learning Curve: Caregivers and administrative staff will need training to avoid missteps in data input and task management.
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WellSky Personal Care is an intuitive solution that manages scheduling, billing, payables, receivables and CRM while efficiently utilizing caregiver hours. It organizes all organizational and staff data for easy access while enhancing overall efficiency. Its user-friendly dashboards customize reports for informative insights, while analytics help strategic planning. However, the system doesn’t support medication documentation for labor law compliance, doesn’t allow tagging messages, has limited API connectivity with third-party modules and encounters glitches occasionally.

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Sandata Home Care is a software solution designed for home healthcare agencies of all sizes. It streamlines operations by automating tasks like scheduling, billing, payroll and documentation.Users can optimize employee scheduling by considering caregiver location, skills and preferences. Integrated payroll and electronic billing improve cash flow, free up administrative staff for other tasks and potentially reduce errors.Its three EVV technologies ensure accurate visit documentation and allow flexibility for caregivers and patients. Another important benefit to users is reduced claims rejections due to its partnership with clearinghouses, authorization management and EVV-verified data.While pricing details aren't publicly available, user reviews suggest Sandata might be cost-prohibitive for smaller agencies. Additionally, some users reported occasional glitches and frequent logouts with the mobile app.

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Screenshots

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Related Categories

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