Cloudbeds vs Little Hotelier

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Our analysts compared Cloudbeds vs Little Hotelier based on data from our 400+ point analysis of Hotel Management Software, user reviews and our own crowdsourced data from our free software selection platform.

Little Hotelier Software Tool

Product Basics

Cloudbeds is a cloud-based property management solution designed to help hoteliers save time and increase revenue and customer satisfaction. It enables users to handle the entire property from an easy-to-use interface. It provides a robust channel manager to manage bookings seamlessly.

It offers a pricing intelligence engine to automate rate management strategies across different channels, saving time and driving profits. Its dashboard provides a bird’s eye view of properties across various locations and helps maximize occupancy and revenue using real-time data.
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Little Hotelier is a property management solution for small hotels and guesthouses. It handles day-to-day operations such as managing bookings, processing check-ins and check-outs and initiating guest communications. It provides a seamless guest experience with automatic confirmation and pre and post-stay emails.

It allows users to compare up to ten competitors in a single dashboard, view and decide a competitive price to win in the local market. It ensures automatic synchronization across all booking channels to avoid double bookings.
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$100 Monthly
Get a free price quote
Tailored to your specific needs
$104 Monthly
Get a free price quote
Tailored to your specific needs
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Windows
Mac
Linux
Android
Chromebook
Windows
Mac
Linux
Android
Chromebook
Cloud
On-Premise
Mobile
Cloud
On-Premise
Mobile

Product Assistance

Documentation
In Person
Live Online
Videos
Webinars
Documentation
In Person
Live Online
Videos
Webinars
Email
Phone
Chat
FAQ
Forum
Knowledge Base
24/7 Live Support
Email
Phone
Chat
FAQ
Forum
Knowledge Base
24/7 Live Support

Product Insights

  • Avoid Double Bookings: Reduce human error by automatically syncing the booking engine and OTA channels. Manage reservations and front office operations via the smart calendar. 
  • Reach More Travelers: Offers more than 300 built-in connections to popular distribution sites. Manage inventory, pricing plan and availability across every channel from a centralized dashboard. 
  • Minimize Costs: Avoid paying commissions to OTAs and drive traffic directly from website and social media pages to the native booking engine. Automatically adjust prices based on custom strategies using the built-in rate checker. 
  • Streamline Team Management: Provide access to team members according to user roles, and issue and track work orders. Members can access their portals from any device and location. 
  • Identify Opportunities: Record finances, assess business health and track performances in the short and long run. Offers a variety of report templates and helps automatically generate periodic reports based on rules. 
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  • Increase Digital Engagement: Advertise properties on more than 400 popular listing channels and track each channel’s performance. Maximize listing visibility through suggestions and insights from the yield management module. Update availability and rates across every distribution channel with a few clicks. 
  • Quickly Design Websites: Add content, select a template and launch a professional, mobile-optimized website without coding or technical expertise. 
  • Minimize costs: Eliminate the need for third-party reservation management systems by accepting direct bookings from the website or social media pages with a native booking engine. 
  • Reduce Manual Work: Automate recurring tasks like payment processing, listing updates, syncing calendars, report and invoice generation, bookkeeping, and more. 
  • Identify Opportunities: Automatically generate timely reports on operations, performances and transactions. Compare rates with competitors and receive intelligent suggestions to drive business growth and boost revenue. 
  • Add Custom Features: Access a library of third-party vendors and add unique functionalities like CRM, guest messaging, self-check-in kiosks, revenue management and more. 
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  • Occupancy Manager: Track reservations with an intuitive booking engine. Sync data from OTAs and other tools to prevent overbooking and ensure maximum occupancy.  
  • Bookings: Enable customers to make direct bookings without extra charges. With multiple languages and currencies, guests can make reservations from anywhere.  
  • Property Overview: Manage properties, track check-ins and check-outs and get reservation overviews. Communicate with staff and customize roles using a powerful and user-friendly interface. Its reporting and analytics module generates production, financial, daily activity and inventory reports.  
  • Booking Channels: Powered by 300+ online booking channels like Airbnb, Expedia, Yatra and TripAdvisor, take and track reservations from a centralized pool. With reliable updates, customize prices, currencies and emails.  
  • Revenue Management: The in-built pricing intelligence engine (PIE) aids in maximizing revenue by comparing competitors’ prices, alerting about market trends and automating rates and rules in real time.  
  • Integrations: Combine data with tools and services from different categories. Integrate solutions seamlessly from accounting, guest communication, government invoicing, ID scan and more.  
  • Secure Payments: Process sensitive data with automated payments. PCI DSS and SCA compliance make transactions safe. Offers multiple payment methods and gateways like PayPal, Stripe and PayU.
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  • Booking Engine: Boost direct bookings by 43% according to the vendor website through a robust engine that supports multiple languages and currencies. Increase revenue by upselling customized services and products to guests. Offers seamless integration with third-party sites and provides metasearch visibility on channels like Google Ads. 
  • Automated Payments: Process payments and refunds efficiently from credit and virtual cards. Guests can pay through a contactless payment option. Encrypt sensitive information through PCI-DSS and PSD2 SCA compliance. Streamline payment history via automatic transaction recording. 
  • Real-Time Insights: Optimize performance through daily operational and distribution reports. With automated accounting, track average room rates and occupancy rates. Track competitor rates and compare prices between booking engines and OTAs. 
  • Front-Desk Management: Ensure hassle-free check-ins and check-outs with drag-and-drop calendars. Modify reservations based on availability across channels. Work through housekeeping tasks efficiently by leaving notes for changeover staff. Send automated pre and post-stay emails to improve guest experiences.  
  • Booking Channels: Connect with 400+ OTAs like Expedia, Airbnb and Agoda and increase bookings by 46 percent. Manage and track reservations on all channels from one place — leverage channel performance to customize rates for each channel using its yield management feature. Automatic booking engine updates prevent overbookings and double bookings. 
  • Website Automation: Enables users to create websites to deliver an immersive and seamless browsing experience at minimal cost. Personalize pages with the company logo. Automatic optimization drives more traffic. 
  • Mobile Adaptive: Get instant updates on reservation modifications and outstanding payments. Check-in and check-out guests easily with an intuitive mobile application. 
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Product Ranking

#10

among all
Hotel Management Software

#25

among all
Hotel Management Software

Find out who the leaders are

Analyst Rating Summary

87
76
83
78
75
74
100
71
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Groups and Allotment Management
Rate Management
Integrations and Extensibility
Platform Capability
Reservation and Loyalty Management
Rate Management
Platform Capability

Analyst Ratings for Functional Requirements Customize This Data Customize This Data

Cloudbeds
Little Hotelier
+ Add Product + Add Product
Channel Management Front Desk Management Groups And Allotment Management Housekeeping Management Platform Capability Rate Management Reporting Reservation And Loyalty Management Revenue Management 83 75 100 50 94 100 78 91 80 78 74 71 37 87 97 67 77 77 0 25 50 75 100
83%
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23%
100%
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83%
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60%
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89%
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11%
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78%
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Analyst Ratings for Technical Requirements Customize This Data Customize This Data

93%
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7%
73%
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27%

User Sentiment Summary

Excellent User Sentiment 446 reviews
Great User Sentiment 217 reviews
90%
of users recommend this product

Cloudbeds has a 'excellent' User Satisfaction Rating of 90% when considering 446 user reviews from 3 recognized software review sites.

81%
of users recommend this product

Little Hotelier has a 'great' User Satisfaction Rating of 81% when considering 217 user reviews from 3 recognized software review sites.

4.6 (12)
4.5 (4)
4.53 (270)
4.13 (142)
4.5 (164)
3.9 (71)

Awards

SelectHub research analysts have evaluated Cloudbeds and concluded it earns best-in-class honors for Groups and Allotment Management, Rate Management and Integrations and Extensibility. Cloudbeds stands above the rest by achieving an ‘Excellent’ rating as a User Favorite.

User Favorite Award
Groups and Allotment Management Award
Rate Management Award
Integrations and Extensibility Award

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Synopsis of User Ratings and Reviews

Centralized System: Cloudbeds allows users to manage reservations, guest communications, housekeeping, and reporting all within one platform, eliminating the need for multiple software solutions.
Channel Management: The platform simplifies the management of room availability across various booking channels, including online travel agencies and the hotel's website, reducing the risk of overbooking and streamlining the reservation process.
Automation: Cloudbeds automates tasks such as guest communications, payment processing, and report generation, saving time and reducing the potential for human error.
Guest Engagement: Features like automated messaging and a guest portal enhance communication with guests, improving the overall guest experience.
Scalability: Cloudbeds is suitable for properties of all sizes, from small bed and breakfasts to large hotel chains, making it a flexible solution for businesses with growth aspirations.
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Booking Engine: The platform syncs information across every channel to avoid double bookings and wrong entries, according to 94% of users reviewing this aspect.
Channel Manager: 92% of reviews on omnichannel marketing mentioned that the software increases portfolio visibility and helps maintain a consistent brand experience.
Ease of Use: According to every review on ease of use, it offers an intuitive interface without any learning curve.
Administrative Module: It’s easy to manage daily maintenance tasks, maintain records and generate reports, according to 87% of users reviewing this feature.
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Limited Customization: Cloudbeds' user interface can be challenging to customize to specific hotel workflows, leading to inefficiencies and workarounds. For instance, tailoring reports or modifying reservation displays might require technical expertise or additional development.
Learning Curve: The platform's extensive features and functionalities can present a steep learning curve for new users, potentially requiring significant training and onboarding time for hotel staff to become proficient.
Integrations: While Cloudbeds offers various integrations, some users report limitations or challenges with specific third-party tools, potentially impacting data synchronization or workflow automation.
Customer Support: Response times and resolution effectiveness can vary, leading to potential delays in addressing critical issues or obtaining necessary assistance.
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Customer Support: 59% of users reviewing the support suite said they weren’t satisfied with the unavailability of vendor support on weekends.
Complicated API: The system doesn’t offer personalized integrations, and its implementation with a pre-existing software stack is time-consuming, according to 73% of reviews on this aspect.
Mobile App: Users have limited access to information and tasks on the mobile app, according to 82% of reviews on this element.
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Has your hotel's software gone up in smoke? If so, Cloudbeds might be the answer to your prayers. Cloudbeds is a hotel management software that has been making waves in the hospitality industry, but what are users saying about it? Cloudbeds receives high praise for its user-friendly interface and intuitive design, making it a breeze for hotel staff to navigate and manage daily operations. The software's comprehensive suite of features, including reservation management, channel management, and guest engagement tools, eliminates the need for multiple disjointed systems. Users particularly appreciate the channel manager's ability to seamlessly connect with over 300 distribution channels, streamlining the booking process and maximizing occupancy rates. Cloudbeds' pricing structure, based on the number of rooms, is lauded for its affordability and scalability, making it accessible to hotels of all sizes. However, some users have noted occasional glitches and a desire for more advanced reporting features. Cloudbeds distinguishes itself from competitors by offering an all-in-one solution that caters to various property types, from small bed and breakfasts to large hotel chains. Its robust functionality, combined with its ease of use and affordability, makes it a compelling choice for hoteliers seeking to optimize operations and enhance guest satisfaction. Cloudbeds is particularly well-suited for independent hotels and boutique properties looking for a comprehensive and cost-effective solution to manage their operations. Its scalability ensures that it can grow alongside a hotel's evolving needs, making it a valuable long-term investment.

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Little Hotelier allows users to quickly set up a digital storefront and turn leads into guests. It offers a powerful booking engine powered by SiteMinder. It’s easy to use and provides a basic but smart administrative module with an itemized history of tracked changes. Reviews noted that customer support is hit-and-miss. Despite live chat support and agile responses, customers complained about the unavailability of its service on weekends. It provides limited integrations, and the mobile app offers bare-minimum features. In conclusion, Little Hotelier is a perfect fit for single landlords and small property managers but is unsuitable for managers with an extensive portfolio.

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