Top eZee Absolute Alternatives & Competitors For 2024

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Looking for alternatives to eZee Absolute? Many users crave user-friendly and feature-rich solutions for tasks like Platform Capability, Groups and Allotment Management, and Rate Management. Leveraging crowdsourced data from over 1,000 real Hotel Management Software selection projects based on 400+ capabilities, we present a comparison of eZee Absolute to leading industry alternatives like ResNexus, ThinkReservations, SkyTouch, and HotSOS.

Product Basics

eZee Absolute is a robust platform offering solutions for serving all types of hotels. Manage resorts, hostels, bed & breakfasts, serviced apartments, guests houses, a chain of properties, and vacation rentals.

It’s supported in over 50 languages and functions in more than 170 countries. With over 500 integrations and 200 distribution channels, it connects with a global audience.
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ResNexus is a cloud-based solution that helps hotels, campgrounds, bed and breakfasts, lodges, and vacation rentals book reservations for their properties. It offers an online booking engine, an ADA-compliant website, OTA integrations and back-office management.

It helps show inventory on online marketing channels, streamline operations, set parameters for automatic yield management and automate booking-specific communication. Other attributes include reservation management, guest detail storage, secure payments and business data analysis.

Automated email marketing helps deliver promotions, specials and newsletters to guests, increasing return rate. Sort and collapse current bookings to remove unwanted gaps and open up availability for potential reservations through unit optimization.

It also provides a guest portal, contactless check-ins, reservations calendar and grid, housekeeping, front desk, retail add-ons, gift certificates, point-of-sale, dynamic pricing, credit card processing, and more.

The product offers per-month, quarterly and annual pricing options. Custom pricing is also available based on property size and season-specific demands.

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ThinkReservations is a property management system that helps users save time and increase productivity. It automates and simplifies day-to-day business operations with comprehensive capabilities and reports to make data-driven decisions. Its reporting modules allow users to view reservation statistics, analyze booking pace, calculate taxes and reconcile payments.

Its dynamic booking engine has an intuitive interface to deliver a positive guest experience. The integrated channel manager partners with OTA’s in real time, and automatic rate adjustments drive revenue and increase profits.
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SkyTouch is a cloud-based property management system that helps customers increase revenue, reduce employee turnover and make data-driven decisions. It sends personalized communications through marketing emails, newsletters and promotions to guests to increase engagement. Automated guest surveys optimize guest experience. It drives direct bookings via hotel websites and leverages data to comprehend local demand and offer competitive pricing. It helps manage hotel inventory from anywhere and boosts cost savings.
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HotSOS is a sophisticated software solution designed to streamline hotel operations, particularly focusing on housekeeping and maintenance tasks. It enables hotel staff to efficiently manage and track room cleaning, maintenance requests, and guest service orders through a centralized platform. This software is particularly well-suited for hotels and resorts aiming to enhance operational efficiency and improve guest satisfaction by ensuring timely and effective task management.

Key benefits of HotSOS include improved communication among staff, reduced response times for guest requests, and enhanced overall productivity. Popular features include real-time task tracking, automated notifications, and detailed reporting capabilities, which help in maintaining high standards of service and cleanliness. Users often appreciate the intuitive interface and the ability to integrate with other hotel management systems.

Compared to similar products, HotSOS is frequently praised for its reliability and comprehensive feature set. Pricing details are typically customized based on the specific needs of the hotel, so it is advisable to contact SelectHub for a tailored quote. Payment structures can vary, often depending on the size of the property and the number of users.

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Product Assistance

Documentation
In Person
Live Online
Videos
Webinars
Documentation
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Product Ranking

#100

among all
Hotel Management Software

#7

among all
Hotel Management Software

#11

among all
Hotel Management Software

#28

among all
Hotel Management Software

#22

among all
Hotel Management Software

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Analyst Rating Summary

89
79
71
73
we're gathering data
83
81
50
98
we're gathering data
83
82
76
59
we're gathering data
83
81
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100
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Rate Management
Reservation and Loyalty Management
Housekeeping Management
Platform Capability
Integrations and Extensibility
Platform Capability
Rate Management
Platform Capability
Groups and Allotment Management
Reservation and Loyalty Management
Groups and Allotment Management
Channel Management
Rate Management
Groups and Allotment Management
Platform Capability
Rate Management
Channel Management
Housekeeping Management

Analyst Ratings for Functional Requirements Customize This Data Customize This Data

eZee Absolute
ResNexus
ThinkReservations
SkyTouch
HotSOS
+ Add Product + Add Product
Channel Management Front Desk Management Groups and Allotment Management Housekeeping Management Platform Capability Rate Management Reporting Reservation and Loyalty Management Revenue Management 83 83 83 94 94 100 86 95 77 81 82 81 80 98 93 54 84 80 50 76 85 37 91 80 74 85 20 98 59 100 80 59 85 63 66 77 0 25 50 75 100
83%
17%
83%
17%
50%
50%
100%
0%
0%
100%
85%
15%
85%
15%
77%
23%
54%
46%
0%
100%
83%
17%
83%
17%
100%
0%
100%
0%
0%
100%
100%
0%
80%
20%
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80%
20%
0%
100%
89%
11%
100%
0%
89%
11%
56%
44%
0%
100%
100%
0%
88%
12%
75%
25%
88%
12%
0%
100%
89%
11%
56%
44%
78%
22%
67%
33%
0%
100%
88%
12%
84%
16%
80%
20%
64%
36%
0%
100%
80%
20%
80%
20%
20%
80%
80%
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100%

Analyst Ratings for Technical Requirements Customize This Data Customize This Data

87%
13%
60%
40%
53%
47%
80%
20%
0%
100%

User Sentiment Summary

Excellent User Sentiment 528 reviews
Excellent User Sentiment 297 reviews
Excellent User Sentiment 205 reviews
Great User Sentiment 197 reviews
Excellent User Sentiment 42 reviews
91%
of users recommend this product

eZee Absolute has a 'excellent' User Satisfaction Rating of 91% when considering 528 user reviews from 2 recognized software review sites.

96%
of users recommend this product

ResNexus has a 'excellent' User Satisfaction Rating of 96% when considering 297 user reviews from 2 recognized software review sites.

99%
of users recommend this product

ThinkReservations has a 'excellent' User Satisfaction Rating of 99% when considering 205 user reviews from 2 recognized software review sites.

86%
of users recommend this product

SkyTouch has a 'great' User Satisfaction Rating of 86% when considering 197 user reviews from 3 recognized software review sites.

92%
of users recommend this product

HotSOS has a 'excellent' User Satisfaction Rating of 92% when considering 42 user reviews from 2 recognized software review sites.

n/a
4.5 (12)
n/a
4.8 (4)
n/a
4.55 (269)
4.8 (285)
4.94 (104)
4.27 (97)
4.57 (21)
4.6 (259)
n/a
5.0 (101)
4.3 (96)
4.6 (21)

Awards

Analysts' Pick Award
User Favorite Award
Rate Management Award
User Favorite Award
User Favorite Award
Channel Management Award
Groups and Allotment Management Award
User Favorite Award

Synopsis of User Ratings and Reviews

Streamlined Operations: Many users appreciate eZee Absolute's comprehensive features, highlighting its ability to manage bookings, guest check-in/out, housekeeping, and billing efficiently from a central platform.
User-Friendly Interface: The system is praised for its intuitive design and ease of use, making it simple for staff to learn and navigate, even those with limited technical expertise.
Enhanced Guest Management: eZee Absolute enables hotels to create detailed guest profiles, track preferences, and personalize services, leading to improved guest satisfaction and loyalty.
Real-Time Reporting: The software provides hotels with access to real-time data and reports on various aspects of their operations, including occupancy rates, revenue, and staff performance, allowing for data-driven decision-making.
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Booking Engine: The interface is highly customizable and integrates smoothly with existing property websites, according to 82% of reviews on the booking engine.
Customer Support: Every user is assigned a specialized point of contact for support to ensure better and faster responses, according to 89% of reviews on this aspect.
Reporting: 73% of users reviewing this feature said they were satisfied with the template library and ease of generating reports.
OTA Connections: Easily connects with every major OTA and maintains consistent data across every channel, according to 87% of reviews on OTA integrations.
Secondary Sources of Revenue: Supports ancillary income sources like gift shops, souvenir selling, restaurant POS and more, according to 81% of reviews on this aspect.
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Streamlined Operations: ThinkReservations helps to simplify daily tasks through automation, such as guest confirmations and payment processing, allowing your team to focus on providing excellent guest service.
Improved Efficiency: The platform offers tools to manage reservations, housekeeping, and guest communications, which can lead to more efficient operations and potentially reduce staffing costs.
Enhanced Guest Experience: Features like online booking, mobile check-in, and automated messaging contribute to a smoother and more convenient guest experience, potentially leading to higher guest satisfaction and positive reviews.
Data-Driven Insights: ThinkReservations provides reporting and analytics tools that offer valuable insights into your property's performance, enabling you to make informed decisions to optimize revenue and operations.
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Improved Guest Experience: SkyTouch allows hotels to streamline the check-in and check-out process, leading to shorter wait times and happier guests.
Real-Time Data Insights: The system provides up-to-the-minute data on occupancy rates, revenue, and other key metrics, enabling hotel managers to make informed decisions.
User-Friendly Interface: Many users praise SkyTouch for its intuitive design and ease of use, making it simple for staff to learn and navigate.
Enhanced Operational Efficiency: SkyTouch automates many tasks, such as room assignments and billing, freeing up staff to focus on other aspects of guest service.
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Automated Task Management: Streamlines daily housekeeping operations by automating tasks, such as room assignments, thereby reducing manual processes and potential for errors.
Real-Time Operational Insights: Provides real-time dashboards that offer an overview of housekeeping operations, enabling managers to make informed decisions quickly and efficiently.
Enhanced Guest Experience: Enables quicker room turnovers and efficient service, leading to improved guest satisfaction and potentially garnering positive reviews.
Improved Staff Communication: Facilitates seamless communication between housekeeping staff and other departments, such as maintenance, ensuring guest requests are addressed promptly.
Data-Driven Insights: Allows for the tracking of staff productivity and performance, providing valuable data for performance reviews, training, and optimizing labor allocation.
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Limited Customization: Some users have expressed frustration with the limited customization options available within the software, particularly when it comes to reports and user interface elements.
Occasional Performance Issues: A few users have reported experiencing occasional slowdowns or glitches, especially during peak hours or when dealing with large amounts of data.
Learning Curve: While generally considered user-friendly, some users have noted that it can take some time to fully grasp all of the features and functionalities, especially for those who are new to hotel management software.
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Lengthy Implementation: Onboarding and implementation are time-consuming and require technical expertise, according to 93% of reviews on performance.
User Interface: 63% of reviews on the UI mentioned that it’s not intuitive and involves a steep learning curve.
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Limited Customization: Users have expressed frustration with the lack of flexibility in customizing certain features, such as modifying confirmation emails or creating unique packages.
Reporting Limitations: Some users find the reporting capabilities to be somewhat restrictive, making it challenging to extract specific data or generate custom reports tailored to their needs.
Integrations: While ThinkReservations offers some integrations, users have noted that it may not seamlessly integrate with all the tools and systems they use, potentially leading to workflow disruptions.
Usability Concerns: A segment of users have mentioned that the interface can feel a bit clunky or outdated at times, impacting the overall user experience.
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Reporting limitations: Users have reported difficulties in generating specific reports, especially for revenue management and forecasting.
System glitches and errors: Some users have mentioned encountering system glitches and errors that disrupt operations and require frequent calls to customer support.
Slow support response times: Users have expressed frustration with slow response times from the SkyTouch customer support team, leading to delays in resolving issues.
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Performance Issues: Users have reported problems with HotSOS's performance, including lag and app crashes, especially on Android devices. This can hinder productivity and create frustration for staff using the app.
Complex Setup and Training: The initial setup process for HotSOS can be complicated, and the software requires comprehensive training for staff to use it effectively, particularly when it comes to managing teams and work orders. This can be time-consuming and challenging for hotels to implement.
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Is eZee Absolute absolutely the right hotel management software for your business? User reviews from the past year suggest that eZee Absolute is a user-friendly and affordable option for hotels of all sizes, but particularly smaller businesses and independent hotels that may not have the budget for pricier enterprise solutions. Users praise its intuitive interface, making it easy to learn, even for staff who aren't tech-savvy. The software offers a wide range of features, including online booking, inventory management, and reporting, which can help improve a hotel's efficiency. One of the key differentiating factors is its affordability. Unlike subscription-based models, eZee Absolute is available for a one-time purchase, eliminating ongoing monthly or annual fees. This pricing structure makes it a cost-effective choice for budget-conscious businesses. However, some users have pointed out that while the software is generally reliable, customer support can be inconsistent. While some users report positive experiences, others have expressed frustration with response times and the level of assistance provided. Overall, eZee Absolute seems well-suited for smaller hotels and independent properties looking for an affordable and easy-to-use hotel management system. Its intuitive design and comprehensive features can streamline operations and enhance efficiency. However, potential users should be aware of the mixed reviews regarding customer support and weigh this factor against their specific needs and expectations. Remember that software reviews can be subjective, and it's always a good idea to thoroughly research and compare different options before making a decision.

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ResNexus is a robust property management platform that helps property managers manage hotels, campgrounds, restaurants and rental properties of all sizes. It offers direct connections to OTAs and marketing channels to increase reservations and revenue.With customizable reports, users can track their retail sales, marketing efforts and utilities. The system helps add incremental value to the business by facilitating retail and souvenir sales at the property and online.The platform offers a customizable booking engine that can easily integrate with existing property websites. Many users appreciate the vendor’s one-on-one customer support. Additionally, emergency support after regular work hours can assist with urgent issues and incidents.The overall sentiment of the product is positive, but users complain about the onboarding and implementation process being time-consuming. Also, the UI isn’t intuitive and involves a steep learning curve.This feature-rich software is a good choice for medium and large-sized property management enterprises. However, it can be overwhelming for small businesses without adequate technical expertise.

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ThinkReservations has garnered a mixed bag of feedback over the past year. Users appreciate its robust features, particularly its channel management capabilities, which streamline the process of managing bookings across various platforms like Booking.com and Expedia. The software's comprehensive reporting tools also receive praise for providing valuable insights into business performance. However, several users express frustration with the platform's clunky interface and steep learning curve, finding it cumbersome to navigate and master. ThinkReservations' pricing structure, which involves add-on modules for certain features, also draws criticism for being expensive compared to competitors who offer more inclusive packages. ThinkReservations distinguishes itself with its strong focus on independent properties and its commitment to data security, appealing to hoteliers who prioritize these aspects. The platform's direct booking capabilities and integration with local payment gateways further enhance its suitability for independent hotels. However, its limitations in handling complex group bookings and its lack of certain advanced marketing features might deter larger hotel chains or those with extensive marketing needs. In conclusion, ThinkReservations seems like a good fit for independent boutique hotels and B&Bs seeking a reliable and secure solution with robust channel management and reporting capabilities. However, properties requiring a user-friendly interface, advanced marketing tools, or extensive group booking functionality might want to explore other options. Keep in mind that the software landscape is constantly evolving, so it's always a good idea to check for the latest updates and reviews before making a decision.

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Is SkyTouch the software solution that will make your hotel business soar to new heights? Recent user reviews from the past year suggest that while SkyTouch offers a solid foundation for managing day-to-day hotel operations, it may not be the most innovative or feature-rich option available. Users appreciate its user-friendly interface and reliable customer support, finding it easier to navigate than more complex systems like Opera. However, some users have expressed frustration with the software's limitations, particularly in areas like reporting and customization. For example, generating detailed reports for analyzing revenue trends or guest demographics can be cumbersome, and tailoring the software to specific hotel needs may require significant workarounds. These limitations make SkyTouch a suitable choice for smaller, independent hotels that prioritize ease of use and affordability over advanced features. Larger hotels or chains with more complex operational requirements might find SkyTouch's capabilities too restrictive. Ultimately, SkyTouch provides a decent starting point for managing a hotel, but it may not be the "sky's the limit" solution for businesses seeking cutting-edge technology and comprehensive functionality.

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Is HotSOS more hospitable than other hotel management software? User reviews from the past year suggest that while HotSOS can tidy up hotel operations, it's not without its cobwebs. A standout feature is its intuitive interface, which makes it a breeze for staff to learn and use, unlike some competitors with clunky systems. One user raved about how HotSOS "really made my maintenance operations experience much better," allowing for seamless guest care and real-time progress tracking. This ease of use is critical in the fast-paced world of hospitality, where time saved translates directly to dollars earned and happy guests. However, like a guest complaining about a flickering lightbulb, some users report performance hiccups, particularly on Android devices. These glitches, including latency and app crashes, can disrupt workflow and lead to frustration, especially given the software's reliance on a strong WiFi connection. Another sticky point is the setup process, which some users found to be a tad convoluted, requiring extensive training. Overall, HotSOS comes recommended for hotels looking to streamline housekeeping and maintenance tasks, but with the caveat that some technical wrinkles might need ironing out. Its intuitive design makes it particularly well-suited for hotels with high staff turnover, where quick onboarding is essential. However, properties with spotty WiFi coverage might want to consider alternatives, lest they risk facing a digital housekeeping meltdown.

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