Little Hotelier vs roomMaster

Little Hotelier allows users to quickly set up a digital storefront and turn leads into guests. It offers a powerful booking engine powered by SiteMinder. It’s easy to use and provides a basic but smart administrative module with an itemized history of tracked changes. Reviews noted that customer support is hit-and-miss. Despite live chat support and agile responses, customers complained about the unavailability of its service on weekends. It provides limited integrations, and the mobile app offers bare-minimum features. In conclusion, Little Hotelier is a perfect fit for single landlords and small property managers but is unsuitable for managers with an extensive portfolio.

Is roomMaster the master key to unlocking hotel management success? Users praise roomMaster for its user-friendly design, making it easy for staff to learn and use quickly. They also appreciate the comprehensive features, covering everything from reservations and guest check-in to accounting and marketing. This breadth of functionality allows hotels to manage most of their operations within a single system, streamlining workflows and reducing the need for multiple software solutions. Affordability is another highlighted strength, making it accessible to a wider range of hotels, including smaller independent properties. However, some users point out that while roomMaster caters well to smaller hotels, it may not have the advanced features required by larger chains or resorts with more complex needs. For instance, some users mention limitations in the reporting functionality or a desire for more robust integrations with third-party systems. Despite these drawbacks, users generally agree that roomMaster offers a solid foundation for managing day-to-day hotel operations, particularly for independent hotels, boutique properties, and smaller chains seeking an all-in-one solution that's both powerful and budget-friendly.