Quore vs Little Hotelier

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Our analysts compared Quore vs Little Hotelier based on data from our 400+ point analysis of Hotel Management Software, user reviews and our own crowdsourced data from our free software selection platform.

Little Hotelier Software Tool

Product Basics

Quore is a cloud-based system that streamlines hospitality processes. It manages and resolves guest complaints and increases guest requests’ response time. It schedules, handles and tracks room cleaning, maintenance services and inspections. It drives real-time staff communication across properties.

It helps users make decisions using data trends to boost guest satisfaction. It tracks budgets across all expenses, accounts for invoices and adjusts spending based on forecasts.
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Little Hotelier is a property management solution for small hotels and guesthouses. It handles day-to-day operations such as managing bookings, processing check-ins and check-outs and initiating guest communications. It provides a seamless guest experience with automatic confirmation and pre and post-stay emails.

It allows users to compare up to ten competitors in a single dashboard, view and decide a competitive price to win in the local market. It ensures automatic synchronization across all booking channels to avoid double bookings.
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$135 Monthly
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$104 Monthly
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Product Assistance

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24/7 Live Support
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Product Insights

  • Better Guest Experience: Provide guests a self-service experience from booking to check out. Ensure proactive request resolutions by tracking guest journeys and setting reminders. 
  • Extend Asset Lifecycles: Issue work orders, track asset readings and use the inventory trend analysis engine for preventive maintenance. 
  • Centralized Communications: Chat with guests, staff and managers using a unified platform. Share documents, to-do lists, DMs and memos across multiple teams and properties. 
  • Simplified Housekeeping: Perform virtual inspections, assign tasks and track progress with real-time notifications. Offers deep clean tracking, lost and found item tracking and a centralized view of room notices. 
  • Streamlined Operations: Keep track of payments, bookings, room status, staff attendance, asset lifecycles and guest journeys from a centralized dashboard. Automate recurring tasks like calendar syncing, rent collection, invoicing and more. 
  • Quick Reporting: Generate reports on multiple properties with a few clicks using a templates library. 
  • Increased Mobility: Access the platform from anywhere and allow staff to continue operations from remote locations with a native mobile app. 
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  • Increase Digital Engagement: Advertise properties on more than 400 popular listing channels and track each channel’s performance. Maximize listing visibility through suggestions and insights from the yield management module. Update availability and rates across every distribution channel with a few clicks. 
  • Quickly Design Websites: Add content, select a template and launch a professional, mobile-optimized website without coding or technical expertise. 
  • Minimize costs: Eliminate the need for third-party reservation management systems by accepting direct bookings from the website or social media pages with a native booking engine. 
  • Reduce Manual Work: Automate recurring tasks like payment processing, listing updates, syncing calendars, report and invoice generation, bookkeeping, and more. 
  • Identify Opportunities: Automatically generate timely reports on operations, performances and transactions. Compare rates with competitors and receive intelligent suggestions to drive business growth and boost revenue. 
  • Add Custom Features: Access a library of third-party vendors and add unique functionalities like CRM, guest messaging, self-check-in kiosks, revenue management and more. 
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  • Property Management: Track the condition, brand, model and warranty of inventories and hotel assets. Ensure availability of adequate staff with an attendance tracking system that allows recording of employee’s time-off, vacation and sick days. 
  • Appliance Readings: Maintain and record boiler, pool chemical and meter readings electronically to prevent unforeseen mishaps. Customize checklists and preventive maintenance for operational compliance. 
  • Cloud Deployment: Streamline overall functionality from anywhere with a cloud-based platform powered by Amazon Web Services. Offers mobile applications for Android and iOS devices. 
  • Guest Services: Share and maintain an e-log book to store vital information ranging from check-ins, check-outs, wake-up calls to cash counts and ADA compliances. Ensure robust fulfillment of guest requests and complaints. 
  • Multilingual Interface: Enabled with 22 languages to help guests from diverse backgrounds communicate easily. 
  • Room Maintenance: Schedule and manage room cleanings, guestroom inspections and room status. Track lost and found items through its intuitive database. Prioritize tasks using the task management and tracking software. 
  • Real-Time Data Analysis: With an immersive property management dashboard, get property overviews, track average response time and guest satisfaction. Compare data and forecast sales to increase revenue. 
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  • Booking Engine: Boost direct bookings by 43% according to the vendor website through a robust engine that supports multiple languages and currencies. Increase revenue by upselling customized services and products to guests. Offers seamless integration with third-party sites and provides metasearch visibility on channels like Google Ads. 
  • Automated Payments: Process payments and refunds efficiently from credit and virtual cards. Guests can pay through a contactless payment option. Encrypt sensitive information through PCI-DSS and PSD2 SCA compliance. Streamline payment history via automatic transaction recording. 
  • Real-Time Insights: Optimize performance through daily operational and distribution reports. With automated accounting, track average room rates and occupancy rates. Track competitor rates and compare prices between booking engines and OTAs. 
  • Front-Desk Management: Ensure hassle-free check-ins and check-outs with drag-and-drop calendars. Modify reservations based on availability across channels. Work through housekeeping tasks efficiently by leaving notes for changeover staff. Send automated pre and post-stay emails to improve guest experiences.  
  • Booking Channels: Connect with 400+ OTAs like Expedia, Airbnb and Agoda and increase bookings by 46 percent. Manage and track reservations on all channels from one place — leverage channel performance to customize rates for each channel using its yield management feature. Automatic booking engine updates prevent overbookings and double bookings. 
  • Website Automation: Enables users to create websites to deliver an immersive and seamless browsing experience at minimal cost. Personalize pages with the company logo. Automatic optimization drives more traffic. 
  • Mobile Adaptive: Get instant updates on reservation modifications and outstanding payments. Check-in and check-out guests easily with an intuitive mobile application. 
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Product Ranking

#5

among all
Hotel Management Software

#25

among all
Hotel Management Software

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Analyst Rating Summary

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Analyst Ratings for Functional Requirements Customize This Data Customize This Data

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Channel Management Front Desk Management Groups And Allotment Management Housekeeping Management Platform Capability Rate Management Reporting Reservation And Loyalty Management Revenue Management 78 74 71 37 87 97 67 77 77 0 25 50 75 100
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User Sentiment Summary

Excellent User Sentiment 27 reviews
Great User Sentiment 217 reviews
91%
of users recommend this product

Quore has a 'excellent' User Satisfaction Rating of 91% when considering 27 user reviews from 2 recognized software review sites.

81%
of users recommend this product

Little Hotelier has a 'great' User Satisfaction Rating of 81% when considering 217 user reviews from 3 recognized software review sites.

4.3 (14)
4.5 (4)
n/a
4.13 (142)
4.8 (13)
3.9 (71)

Awards

Quore stands above the rest by achieving an ‘Excellent’ rating as a User Favorite.

User Favorite Award

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Synopsis of User Ratings and Reviews

Streamlined Operations: Quore helps hotels manage tasks and communication more efficiently, reducing the need for multiple systems and improving overall workflow.
Improved Guest Experience: By centralizing guest requests and feedback, Quore allows hotels to respond quickly and proactively, enhancing guest satisfaction.
Data-Driven Insights: Quore provides valuable data on guest preferences and operational performance, enabling hotels to make informed decisions and optimize their services.
Enhanced Team Collaboration: Quore facilitates seamless communication and collaboration among hotel staff, improving team efficiency and productivity.
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Booking Engine: The platform syncs information across every channel to avoid double bookings and wrong entries, according to 94% of users reviewing this aspect.
Channel Manager: 92% of reviews on omnichannel marketing mentioned that the software increases portfolio visibility and helps maintain a consistent brand experience.
Ease of Use: According to every review on ease of use, it offers an intuitive interface without any learning curve.
Administrative Module: It’s easy to manage daily maintenance tasks, maintain records and generate reports, according to 87% of users reviewing this feature.
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Limited Integrations: Quore doesn't integrate with many popular hotel management systems, forcing users to manually input data or rely on workarounds.
Steep Learning Curve: The platform's interface can be complex and overwhelming for new users, requiring significant time and effort to master.
Lack of Customization: Quore's limited customization options can make it difficult to tailor the platform to specific hotel needs, leading to inefficiencies.
Customer Support Issues: Some users have reported slow response times and difficulty getting help from Quore's customer support team.
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Customer Support: 59% of users reviewing the support suite said they weren’t satisfied with the unavailability of vendor support on weekends.
Complicated API: The system doesn’t offer personalized integrations, and its implementation with a pre-existing software stack is time-consuming, according to 73% of reviews on this aspect.
Mobile App: Users have limited access to information and tasks on the mobile app, according to 82% of reviews on this element.
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Is Quore truly at the "core" of efficient hotel operations, or is it just another suite hoping to check in? User reviews from the past year paint a somewhat mixed picture. While many appreciate Quore's comprehensive approach to managing hotel tasks, some have voiced concerns about its complexity and occasional glitches. Fans of the software rave about its ability to streamline communication between departments, citing the example of maintenance requests being automatically routed to the appropriate staff member. This, they say, reduces response times and improves accountability. However, several users have pointed out that the sheer number of features can be overwhelming, especially for smaller hotels with limited staff. The learning curve is steep, and training new employees on the system can be time-consuming. Another sticking point is the occasional bug or system slowdown, which can disrupt operations, particularly during peak hours. What sets Quore apart, according to users, is its focus on data-driven insights. The platform provides detailed reports on everything from guest requests to staff productivity, allowing managers to identify areas for improvement. This granular level of analysis is invaluable for optimizing operations and boosting profitability. However, some users have expressed a desire for more customization options within the reporting dashboard. Overall, Quore seems best suited for larger hotels or hotel groups with dedicated staff and a strong technological infrastructure. Its comprehensive feature set and data-driven approach can be a game-changer for those willing to invest the time and resources to fully utilize its capabilities. However, smaller hotels with limited budgets and staff may find it overwhelming and expensive.

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Little Hotelier allows users to quickly set up a digital storefront and turn leads into guests. It offers a powerful booking engine powered by SiteMinder. It’s easy to use and provides a basic but smart administrative module with an itemized history of tracked changes. Reviews noted that customer support is hit-and-miss. Despite live chat support and agile responses, customers complained about the unavailability of its service on weekends. It provides limited integrations, and the mobile app offers bare-minimum features. In conclusion, Little Hotelier is a perfect fit for single landlords and small property managers but is unsuitable for managers with an extensive portfolio.

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