Top Resort Data Processing Alternatives & Competitors For 2024

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Looking for alternatives to Resort Data Processing? Many users crave user-friendly and feature-rich solutions for tasks like Platform Capability, Groups and Allotment Management, and Rate Management. Leveraging crowdsourced data from over 1,000 real Hotel Management Software selection projects based on 400+ capabilities, we present a comparison of Resort Data Processing to leading industry alternatives like Little Hotelier, Hotelogix, SkyTouch, and Easy InnKeeping.

Little Hotelier Software Tool

Product Basics

Resort data processing is a one-stop platform for managing all types of property. Streamline the booking experience with robust, intuitive technology. It works with resorts, vacation rentals, condominiums, motels, boutiques, independent hotels and more. It offers cloud-based and an on-premise option. The integrated booking engine with a built-in CMS makes it easy to book, upsell products and increase revenue.
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Little Hotelier is a property management solution for small hotels and guesthouses. It handles day-to-day operations such as managing bookings, processing check-ins and check-outs and initiating guest communications. It provides a seamless guest experience with automatic confirmation and pre and post-stay emails.

It allows users to compare up to ten competitors in a single dashboard, view and decide a competitive price to win in the local market. It ensures automatic synchronization across all booking channels to avoid double bookings.
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Hotelogix is a cloud-based property management solution designed to automate business operations, increase occupancy and maximize revenue. It ensures real-time information flow between various departments. It controls business operations and processes from a central dashboard.

Its mobile-optimized web booking engine allows visitors to book rooms from their smartphones or tablets. It provides a personalized guest experience and empowers them to manage bookings, make reservations and payments, and send special requests for their stays.
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SkyTouch is a cloud-based property management system that helps customers increase revenue, reduce employee turnover and make data-driven decisions. It sends personalized communications through marketing emails, newsletters and promotions to guests to increase engagement. Automated guest surveys optimize guest experience. It drives direct bookings via hotel websites and leverages data to comprehend local demand and offer competitive pricing. It helps manage hotel inventory from anywhere and boosts cost savings.
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Easy InnKeeping is GraceSoft’s flagship cloud-based property management system. The solution is a popular choice across continents like North America, the Caribbean, South America, Europe, Singapore and Southeast Asia. With a robust reservation calendar, easily control daily and weekly and monthly bookings, users can get an immersive visual display of housekeeping and payment status.

It allows direct guest billing for corporate guests using the advanced package. Create separate company accounts and send invoices directly to the host organization. Users can track purchases, staff time, budgets and inventory through a QuickBooks integration. Easily integrate with secure payment gateways, OTAs and Facebook.
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$500
$104
$3.99
$5
$69
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Monthly, Freemium
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Chromebook
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Mac
Linux
Android
Chromebook
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Mac
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Chromebook
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Mac
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Chromebook
Windows
Mac
Linux
Android
Chromebook
Cloud
On-Premise
Mobile
Cloud
On-Premise
Mobile
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On-Premise
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On-Premise
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On-Premise
Mobile

Product Assistance

Documentation
In Person
Live Online
Videos
Webinars
Documentation
In Person
Live Online
Videos
Webinars
Documentation
In Person
Live Online
Videos
Webinars
Documentation
In Person
Live Online
Videos
Webinars
Documentation
In Person
Live Online
Videos
Webinars
Email
Phone
Chat
FAQ
Forum
Knowledge Base
24/7 Live Support
Email
Phone
Chat
FAQ
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Knowledge Base
24/7 Live Support
Email
Phone
Chat
FAQ
Forum
Knowledge Base
24/7 Live Support
Email
Phone
Chat
FAQ
Forum
Knowledge Base
24/7 Live Support
Email
Phone
Chat
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Forum
Knowledge Base
24/7 Live Support

Product Ranking

#78

among all
Hotel Management Software

#25

among all
Hotel Management Software

#57

among all
Hotel Management Software

#28

among all
Hotel Management Software

#76

among all
Hotel Management Software

Find out who the leaders are

Analyst Rating Summary

85
76
86
73
77
83
78
83
98
83
91
74
83
59
75
98
71
98
100
81
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Groups and Allotment Management
Reservation and Loyalty Management
Platform Capability
Housekeeping Management
Front Desk Management
Rate Management
Platform Capability
Platform Capability
Groups and Allotment Management
Reservation and Loyalty Management
Reporting
Groups and Allotment Management
Channel Management
Rate Management
Platform Capability
Reservation and Loyalty Management

Analyst Ratings for Functional Requirements Customize This Data Customize This Data

Resort Data Processing
Little Hotelier
Hotelogix
SkyTouch
Easy InnKeeping
+ Add Product + Add Product
Channel Management Front Desk Management Groups and Allotment Management Housekeeping Management Platform Capability Rate Management Reporting Reservation and Loyalty Management Revenue Management 83 91 98 94 96 74 72 97 77 78 74 71 37 87 97 67 77 77 83 83 98 60 100 80 89 93 80 98 59 100 80 59 85 63 66 77 83 75 81 77 100 63 78 85 74 0 25 50 75 100
83%
17%
83%
17%
83%
17%
100%
0%
83%
17%
92%
8%
77%
23%
85%
15%
54%
46%
77%
23%
100%
0%
83%
17%
100%
0%
100%
0%
83%
17%
100%
0%
40%
60%
60%
40%
80%
20%
80%
20%
89%
11%
89%
11%
100%
0%
56%
44%
100%
0%
75%
25%
100%
0%
75%
25%
88%
12%
63%
37%
67%
33%
67%
33%
89%
11%
67%
33%
78%
22%
96%
4%
75%
25%
92%
8%
64%
36%
84%
16%
80%
20%
80%
20%
80%
20%
80%
20%
80%
20%

Analyst Ratings for Technical Requirements Customize This Data Customize This Data

60%
40%
73%
27%
73%
27%
80%
20%
53%
47%

User Sentiment Summary

Great User Sentiment 82 reviews
Great User Sentiment 217 reviews
Great User Sentiment 396 reviews
Great User Sentiment 197 reviews
Great User Sentiment 51 reviews
81%
of users recommend this product

Resort Data Processing has a 'great' User Satisfaction Rating of 81% when considering 82 user reviews from 2 recognized software review sites.

81%
of users recommend this product

Little Hotelier has a 'great' User Satisfaction Rating of 81% when considering 217 user reviews from 3 recognized software review sites.

87%
of users recommend this product

Hotelogix has a 'great' User Satisfaction Rating of 87% when considering 396 user reviews from 4 recognized software review sites.

86%
of users recommend this product

SkyTouch has a 'great' User Satisfaction Rating of 86% when considering 197 user reviews from 3 recognized software review sites.

86%
of users recommend this product

Easy InnKeeping has a 'great' User Satisfaction Rating of 86% when considering 51 user reviews from 1 recognized software review sites.

n/a
n/a
4.4 (7)
n/a
n/a
4.7 (3)
4.5 (4)
4.9 (4)
4.8 (4)
n/a
n/a
4.13 (142)
4.39 (224)
4.27 (97)
n/a
4.0 (79)
3.9 (71)
4.3 (161)
4.3 (96)
4.3 (51)

Awards

Front Desk Management Award
Reservation and Loyalty Management Award
we're gathering data
Platform Capability Award
Channel Management Award
Groups and Allotment Management Award
Platform Capability Award

Synopsis of User Ratings and Reviews

Improved Guest Experience: Resort Data Processing can tailor guest experiences, such as remembering guest preferences for room temperature or offering personalized dining recommendations.
Streamlined Operations: The system can automate tasks like managing room availability, simplifying check-in/check-out processes, and tracking housekeeping schedules, freeing up staff for other tasks.
Data-Driven Insights: Resort Data Processing provides valuable data on guest behavior and preferences, enabling hotels to optimize pricing strategies, marketing campaigns, and staffing decisions.
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Booking Engine: The platform syncs information across every channel to avoid double bookings and wrong entries, according to 94% of users reviewing this aspect.
Channel Manager: 92% of reviews on omnichannel marketing mentioned that the software increases portfolio visibility and helps maintain a consistent brand experience.
Ease of Use: According to every review on ease of use, it offers an intuitive interface without any learning curve.
Administrative Module: It’s easy to manage daily maintenance tasks, maintain records and generate reports, according to 87% of users reviewing this feature.
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Streamlined Operations: Users praise Hotelogix for simplifying tasks like managing bookings, tracking guest preferences, and automating billing, which frees up staff to focus on guest satisfaction.
Intuitive Interface: Hotelogix is lauded for its user-friendly design, making it easy for staff to learn and use, even those with limited technical expertise. This reduces training time and increases efficiency.
Boosted Revenue: Users report that Hotelogix helps them optimize pricing, manage multiple distribution channels, and reduce booking errors, ultimately leading to increased revenue.
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Improved Guest Experience: SkyTouch allows hotels to streamline the check-in and check-out process, leading to shorter wait times and happier guests.
Real-Time Data Insights: The system provides up-to-the-minute data on occupancy rates, revenue, and other key metrics, enabling hotel managers to make informed decisions.
User-Friendly Interface: Many users praise SkyTouch for its intuitive design and ease of use, making it simple for staff to learn and navigate.
Enhanced Operational Efficiency: SkyTouch automates many tasks, such as room assignments and billing, freeing up staff to focus on other aspects of guest service.
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Streamlined Operations: Many users appreciate Easy InnKeeping's intuitive design, which simplifies complex tasks like managing bookings, scheduling housekeeping, and tracking guest preferences. This leads to smoother daily operations and improved staff efficiency.
Enhanced Guest Experience: Users frequently highlight the software's ability to personalize guest interactions. For example, the system can track guest preferences, enabling hotels to provide tailored services and amenities, ultimately boosting guest satisfaction and loyalty.
Real-Time Data Insights: Easy InnKeeping provides users with readily accessible performance data, allowing for informed decision-making. Hotel managers can track key metrics like occupancy rates, revenue streams, and guest feedback, enabling them to identify areas for improvement and optimize their business strategies.
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Difficult to Use: Users have reported the system to be unintuitive and difficult to navigate, leading to frustration and wasted time.
Limited Reporting Functionality: Some users have expressed dissatisfaction with the limited reporting options available, making it challenging to extract meaningful insights from their data.
Lack of Integration Options: The lack of seamless integration with other commonly used hotel management software can create data silos and hinder operational efficiency.
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Customer Support: 59% of users reviewing the support suite said they weren’t satisfied with the unavailability of vendor support on weekends.
Complicated API: The system doesn’t offer personalized integrations, and its implementation with a pre-existing software stack is time-consuming, according to 73% of reviews on this aspect.
Mobile App: Users have limited access to information and tasks on the mobile app, according to 82% of reviews on this element.
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Limited Integrations: Hotelogix has limited integration options with other software, which can be a major drawback for hotels that rely on multiple systems to manage their operations.
Reporting Functionality: Users have reported that the reporting functionality in Hotelogix is not as robust as they would like, making it difficult to get a clear picture of their hotel's performance.
Customer Support: Some users have expressed frustration with the level of customer support provided by Hotelogix, citing slow response times and unhelpful solutions.
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Reporting limitations: Users have reported difficulties in generating specific reports, especially for revenue management and forecasting.
System glitches and errors: Some users have mentioned encountering system glitches and errors that disrupt operations and require frequent calls to customer support.
Slow support response times: Users have expressed frustration with slow response times from the SkyTouch customer support team, leading to delays in resolving issues.
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Limited Customization: Users express frustration over the inability to tailor the software to their specific needs, particularly in areas like reporting and user roles.
Occasional Bugs and Glitches: Some users report encountering occasional software bugs and glitches that disrupt their workflow, such as issues with payment processing and reservation management.
Customer Support Concerns: A few users have mentioned difficulties reaching customer support or experiencing delays in getting issues resolved, leading to frustration and downtime.
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User reviews suggest Resort Data Processing is a powerful tool for managing a variety of hotel tasks, but its learning curve can be steep and its performance can be sluggish at times. Users praise its robust features and affordability, particularly compared to competitors like Easy InnKeeping and Frontdesk Anywhere. However, some users find the software's interface to be less intuitive than desired, requiring more time to become proficient. For example, one user noted the extensive customization options for reports, confirmations, and folios, but also mentioned the initial setup and configuration felt cumbersome. This suggests Resort Data Processing is best suited for hotels with dedicated staff who can invest the time to learn the system's intricacies. Smaller hotels with limited staff or those seeking a more plug-and-play solution might find other options more user-friendly. Overall, Resort Data Processing offers a comprehensive suite of features at a competitive price, but potential users should be prepared for a learning curve.

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Little Hotelier allows users to quickly set up a digital storefront and turn leads into guests. It offers a powerful booking engine powered by SiteMinder. It’s easy to use and provides a basic but smart administrative module with an itemized history of tracked changes. Reviews noted that customer support is hit-and-miss. Despite live chat support and agile responses, customers complained about the unavailability of its service on weekends. It provides limited integrations, and the mobile app offers bare-minimum features. In conclusion, Little Hotelier is a perfect fit for single landlords and small property managers but is unsuitable for managers with an extensive portfolio.

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Is Hotelogix the "key" to unlocking your hotel's full potential? User reviews from the past year suggest that Hotelogix is a robust hotel management software, particularly favored by small to mid-sized properties. Users praise its intuitive interface and comprehensive features, covering everything from reservations and guest management to marketing and reporting. For example, the software's ability to integrate with various online travel agents (OTAs) like Booking.com and Expedia helps streamline bookings and maximize occupancy rates. This is a crucial advantage in today's digital age, where online visibility is paramount for success. However, some users have pointed out that the initial setup can be somewhat challenging, and customer support response times could be improved. While Hotelogix offers a wide range of features, some users find that certain functionalities, like reporting, could be more robust and user-friendly. Despite these drawbacks, many users find Hotelogix to be a valuable tool that simplifies hotel operations and enhances guest experiences. Its cloud-based nature allows for accessibility from any device, making it ideal for managers on the go. Ultimately, Hotelogix appears to be a solid choice for independent hotels and small chains seeking a comprehensive and affordable solution to streamline their operations and boost online visibility.

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Is SkyTouch the software solution that will make your hotel business soar to new heights? Recent user reviews from the past year suggest that while SkyTouch offers a solid foundation for managing day-to-day hotel operations, it may not be the most innovative or feature-rich option available. Users appreciate its user-friendly interface and reliable customer support, finding it easier to navigate than more complex systems like Opera. However, some users have expressed frustration with the software's limitations, particularly in areas like reporting and customization. For example, generating detailed reports for analyzing revenue trends or guest demographics can be cumbersome, and tailoring the software to specific hotel needs may require significant workarounds. These limitations make SkyTouch a suitable choice for smaller, independent hotels that prioritize ease of use and affordability over advanced features. Larger hotels or chains with more complex operational requirements might find SkyTouch's capabilities too restrictive. Ultimately, SkyTouch provides a decent starting point for managing a hotel, but it may not be the "sky's the limit" solution for businesses seeking cutting-edge technology and comprehensive functionality.

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Is Easy InnKeeping truly an "easy" solution for hoteliers, or will it leave you feeling like you're stuck in the lobby? Recent user reviews suggest Easy InnKeeping is a breath of fresh air for smaller lodging businesses like bed and breakfasts and inns with under 100 rooms. Users rave about the platform's user-friendliness, highlighting its intuitive design and ease of setup, even for those who aren't tech-savvy. A standout feature is the ability to customize extra person rates for adults and children, something many competitors lack. Users also appreciate the robust customer support and reliable uptime. However, some users point out that the software can be sluggish at times and requires a stable internet connection. While Easy InnKeeping boasts a channel management feature, some users have reported issues with data syncing correctly from platforms like Expedia. Overall, Easy InnKeeping seems to be a good fit for smaller lodging businesses seeking an affordable and user-friendly solution, but larger hotels with more complex needs might need to look elsewhere.

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