RMS Cloud vs HotelKey

RMS Cloud is an end-to-end platform that specializes in property management in the hospitality industry. According to reviews, it has an easy-to-use UI and helps streamline marketing, booking, payment, communication and accounting workflows from a unified platform. The vendor is also known for providing quick and helpful support. However, the solution only offers phone support. It has a limited knowledge base of training materials, and platform configurations require technical expertise. In conclusion, RMS Cloud can be less efficient for not-so-tech-savvy single landlords but is ideal for growing hotel and property management businesses and enterprises.

Is HotelKey the 'key' to unlocking success in the hospitality industry? User reviews from the past year suggest it might be, but with some caveats. Many users praise HotelKey for its user-friendly interface, particularly highlighting its intuitive design that makes it easy for staff to learn and use quickly. This is especially important in the fast-paced hospitality environment where time is of the essence. Several users also appreciate the software's robust reporting features, which provide valuable insights into hotel performance and help identify areas for improvement. However, some users have expressed frustration with occasional software glitches and limited customer support responsiveness. Compared to competitors like Cloudbeds and Guesty, HotelKey is often lauded for its affordability, making it an attractive option for smaller hotels or those with tighter budgets. Its focus on core hotel management features, without unnecessary bells and whistles, is also seen as a strength by some users who prefer a streamlined and efficient system. However, this can also be a drawback for larger hotels or those requiring more advanced features, such as revenue management or guest engagement tools. Overall, HotelKey seems best suited for small to medium-sized hotels that prioritize ease of use, affordability, and efficient core functionality over a wider range of advanced features.