roomMaster vs Resort Data Processing

Last Updated:

Our analysts compared roomMaster vs Resort Data Processing based on data from our 400+ point analysis of Hotel Management Software, user reviews and our own crowdsourced data from our free software selection platform.

roomMaster Software Tool

Product Basics

roomMaster is a property management system that helps businesses satisfy guests and optimize their property’s profitability. Its front desk management module involves handling reservations, walkins, check-ins, check-outs and postings. It leverages data to derive useful insights for enhancing guest experiences and revenue. It manages revenue streams, payments, accounts and taxes with robust bookkeeping.
read more...
Resort data processing is a one-stop platform for managing all types of property. Streamline the booking experience with robust, intuitive technology. It works with resorts, vacation rentals, condominiums, motels, boutiques, independent hotels and more. It offers cloud-based and an on-premise option. The integrated booking engine with a built-in CMS makes it easy to book, upsell products and increase revenue.
read more...
$195 Monthly
Get a free price quote
Tailored to your specific needs
$500 Monthly
Get a free price quote
Tailored to your specific needs
Small 
i
Medium 
i
Large 
i
Small 
i
Medium 
i
Large 
i
Windows
Mac
Linux
Android
Chromebook
Windows
Mac
Linux
Android
Chromebook
Cloud
On-Premise
Mobile
Cloud
On-Premise
Mobile

Product Assistance

Documentation
In Person
Live Online
Videos
Webinars
Documentation
In Person
Live Online
Videos
Webinars
Email
Phone
Chat
FAQ
Forum
Knowledge Base
24/7 Live Support
Email
Phone
Chat
FAQ
Forum
Knowledge Base
24/7 Live Support

Product Insights

  • Simplify Management: Manage the entire guest journey from check-ins to check-outs, including every additional purchase, restaurant and bar bills, and more. Deliver a contactless experience and promote social distancing by installing ICRTouch POS systems. 
  • Optimize Rent Structures: Improve revenue and charge optimum rates using the pricing engine to automatically quote accurate rates across channels based on customer profile, length of stay, booking channel, discount coupons and other business-specific metrics. 
  • Improve Sales and Marketing: Maintain an integrated database of guests and inquiries and drive repeat bookings by tracking prospects and instigating targeted campaigns. Automate inventory and information syncing across distribution channels, GDS, booking engines and PMS using IQ-Worldlink engine. 
  • Streamline Event Scheduling: Offer meeting rooms, spas, tours and other activities with a native event management module. Showcase activities on POS, combine charges and bill directly to guest folios. Keep external vendors informed with an interactive cloud calendar. 
read more...
  • Enhanced Efficiency: Streamlines daily operations by automating routine tasks such as reservations, check-ins, and billing, allowing staff to focus on guest satisfaction.
  • Improved Guest Experience: Provides personalized service through detailed guest profiles, ensuring preferences and special requests are met consistently.
  • Centralized Data Management: Consolidates all property data into a single system, making it easier to access and manage information across departments.
  • Revenue Optimization: Utilizes dynamic pricing and yield management tools to maximize room rates and occupancy, boosting overall revenue.
  • Comprehensive Reporting: Generates detailed reports on various aspects of hotel operations, aiding in informed decision-making and strategic planning.
  • Seamless Integration: Integrates with other systems such as POS, CRM, and accounting software, ensuring smooth data flow and reducing manual entry errors.
  • Enhanced Security: Implements robust security measures to protect sensitive guest information and comply with data protection regulations.
  • Scalability: Adapts to the needs of properties of all sizes, from boutique hotels to large resorts, supporting growth and expansion.
  • Cost Savings: Reduces operational costs by minimizing manual processes and improving resource allocation.
  • Real-Time Updates: Provides real-time updates on room availability and status, enhancing coordination between front desk and housekeeping.
  • Guest Self-Service: Offers online booking and self-check-in options, catering to tech-savvy guests and reducing front desk congestion.
  • Enhanced Communication: Facilitates better communication between staff members through integrated messaging and task management features.
  • Customizable Solutions: Allows for customization to meet the unique needs of each property, ensuring a tailored fit for specific operational requirements.
  • Training and Support: Provides comprehensive training and ongoing support to ensure staff can effectively utilize the system and troubleshoot issues.
  • Environmental Impact: Reduces paper usage through digital records and automated processes, contributing to sustainability efforts.
read more...
  • Front Desk and Housekeeping: Manage reservations, check-ins, check-outs and walk-ins. View prices, availability and use the drag-and-drop feature for room assignments. Divide bills and facilitate automatic charges. Easily update room cleanings and schedule maintenance. 
  • Occupancy Manager: Forecast reservations by consolidating data from all channels, including OTAs. Create a waitlist and send automated pre-arrival and post-departure emails to improve guest satisfaction. Increase sales through group bookings like corporate events, weddings and parties. 
  • Revenue Management: Optimize rates to maximize revenue with robust yield management tools and integrations. Track a property’s performance through 130+ in-built reports and customizable assessments. Streamline revenue streams, payments, taxes and accounts intuitive bookkeeping. 
  • Booking Engine: Increase direct bookings with a powerful booking engine. Facilitate automatic rate and inventory updates and yield rate modification. Ensure secure payments with end-to-end encryption and PCI compliance. 
  • Channel Manager: Connect with 55+ OTAs, including Expedia, Airbnb and more, to increase bookings. Ensure rate and inventory synchronization to avoid overbookings. Maintain and control rate parity, rate closeouts, inventory allocations and length of stay restrictions. Add new channels and seamlessly connect with the global distribution system. 
  • Add On Modules: 
    • IQ Gift Cards: Create personalized gift cards or select from standard designs for customers without a transaction fee. Configure cards to be accepted at all outlets.  
    • IQ Schedule: Manage tours, activities, meeting rooms, spa with automated guest service scheduling. Integrate with iQ point of sale and credit card module.  
    • IQ Anywhere: Allow remote access via tablets, smartphones and computers from any web browser. Access front desk, housekeeping, sales, maintenance and security updates.  
    • IQ Messenger: Receive daily updates on property’s occupancy, forecast and day-end information via email or text. 
    • IQ Scan: Scan driver’s licenses from specific countries and passports of all countries. Automatically transfers data to the PMS. 
    • IQ Key Locks: Ensure perfect key for guests always. Add up to three rooms on one key. Allow authorization for other hotel amenities like a swimming pool, gym and more. 
    • IQ-CRM: Amalgamate guest history, travel agent commissions and financial information of all properties into one centralized database.  
    • Import and Export Module: Integrate journal transaction data according to days with accounting platforms. 
  • Guestfolio Integration: Facilitate better engagement and insight by extracting guest reservation history. Deliver updates throughout the travel cycle. Send automated messages and track all communication. 
read more...
  • Reservations: Allow users to make commission-free reservations. Manage all bookings from a single screen. Calculate packages for families, single rooms and multiple rooms. Check a guest’s history and customize the booking experience according to their preferences.  
  • Housekeeping: Forecast housekeeping requirements like the number of staff, history and schedule daily tasks. Estimate daily cleaning time and net inspection time. Assign and manage everyday duties with a status screen.  
  • Mobile Application: Allow users to make reservations using mobile phones and tablets. Incorporate them with booking engines, in-app texting, check-in and check-outs, increase efficiency and guest satisfaction. 
  • Dashboard: Manage all tasks efficiently with individual dashboards for housekeeping, front-office and more. Look at the information on a priority basis on a single screen. 
  • Integrated Payments: Accepts all credit cards. Process card authorizations, deposits from all devices. Fully PCI-DSS compliant. 
  • POS Systems: Uses the global distribution system, internet billing and phone switches to make instant payments. Increase hotel revenue from add-on services. 
  • Reporting Module: Offers over 400 types of editable reports that are adjustable to meet property's needs. Print reports, view them on-screen or export them to Adobe, Word, HTML, Excel and other formats. 
  • Automated Communication: Send pre-arrival and post-departure emails to all who make reservations, including guests, owners and travel agents. Customize the content according to the target audience. 
read more...

Product Ranking

#51

among all
Hotel Management Software

#78

among all
Hotel Management Software

Find out who the leaders are

Analyst Rating Summary

80
85
81
83
79
91
91
98
Show More Show More
Rate Management
Groups and Allotment Management
Integrations and Extensibility
Groups and Allotment Management
Reservation and Loyalty Management
Platform Capability
Housekeeping Management
Front Desk Management

Analyst Ratings for Functional Requirements Customize This Data Customize This Data

roomMaster
Resort Data Processing
+ Add Product + Add Product
Channel Management Front Desk Management Groups And Allotment Management Housekeeping Management Platform Capability Rate Management Reporting Reservation And Loyalty Management Revenue Management 81 79 91 57 73 93 74 77 71 83 91 98 94 96 74 72 97 77 0 25 50 75 100
83%
0%
17%
83%
0%
17%
77%
0%
23%
92%
0%
8%
83%
17%
0%
100%
0%
0%
60%
0%
40%
100%
0%
0%
67%
11%
22%
89%
11%
0%
100%
0%
0%
75%
0%
25%
78%
0%
22%
67%
0%
33%
76%
4%
20%
96%
0%
4%
80%
0%
20%
80%
0%
20%

Analyst Ratings for Technical Requirements Customize This Data Customize This Data

80%
0%
20%
60%
0%
40%

User Sentiment Summary

Great User Sentiment 57 reviews
Great User Sentiment 82 reviews
84%
of users recommend this product

roomMaster has a 'great' User Satisfaction Rating of 84% when considering 57 user reviews from 2 recognized software review sites.

81%
of users recommend this product

Resort Data Processing has a 'great' User Satisfaction Rating of 81% when considering 82 user reviews from 2 recognized software review sites.

4.2 (4)
4.7 (3)
4.2 (53)
4.0 (79)

Awards

we're gathering data

SelectHub research analysts have evaluated Resort Data Processing and concluded it earns best-in-class honors for Front Desk Management and Reservation and Loyalty Management.

Front Desk Management Award
Reservation and Loyalty Management Award

Synopsis of User Ratings and Reviews

Intuitive Interface: Users praise roomMaster for its user-friendly design, making it easy to navigate and perform tasks efficiently.
Comprehensive Features: From reservation management to reporting and guest history tracking, roomMaster offers a wide array of tools to handle various hotel operations.
Reliable Performance: Users appreciate the system's stability and dependability in managing day-to-day hotel operations smoothly.
Show more
Improved Guest Experience: Resort Data Processing can tailor guest experiences, such as remembering guest preferences for room temperature or offering personalized dining recommendations.
Streamlined Operations: The system can automate tasks like managing room availability, simplifying check-in/check-out processes, and tracking housekeeping schedules, freeing up staff for other tasks.
Data-Driven Insights: Resort Data Processing provides valuable data on guest behavior and preferences, enabling hotels to optimize pricing strategies, marketing campaigns, and staffing decisions.
Show more
Reporting limitations: Users express frustration with the inflexibility and limitations of the reporting features, making it difficult to extract specific data for analysis and decision-making.
User interface: The user interface is considered outdated and not intuitive, leading to a steeper learning curve and reduced efficiency for staff.
Integration challenges: Integrating roomMaster with other hotel systems, such as point-of-sale or revenue management systems, can be complex and may require extensive customization.
Show more
Difficult to Use: Users have reported the system to be unintuitive and difficult to navigate, leading to frustration and wasted time.
Limited Reporting Functionality: Some users have expressed dissatisfaction with the limited reporting options available, making it challenging to extract meaningful insights from their data.
Lack of Integration Options: The lack of seamless integration with other commonly used hotel management software can create data silos and hinder operational efficiency.
Show more

Is roomMaster the master key to unlocking hotel management success? Users praise roomMaster for its user-friendly design, making it easy for staff to learn and use quickly. They also appreciate the comprehensive features, covering everything from reservations and guest check-in to accounting and marketing. This breadth of functionality allows hotels to manage most of their operations within a single system, streamlining workflows and reducing the need for multiple software solutions. Affordability is another highlighted strength, making it accessible to a wider range of hotels, including smaller independent properties. However, some users point out that while roomMaster caters well to smaller hotels, it may not have the advanced features required by larger chains or resorts with more complex needs. For instance, some users mention limitations in the reporting functionality or a desire for more robust integrations with third-party systems. Despite these drawbacks, users generally agree that roomMaster offers a solid foundation for managing day-to-day hotel operations, particularly for independent hotels, boutique properties, and smaller chains seeking an all-in-one solution that's both powerful and budget-friendly.

Show more

User reviews suggest Resort Data Processing is a powerful tool for managing a variety of hotel tasks, but its learning curve can be steep and its performance can be sluggish at times. Users praise its robust features and affordability, particularly compared to competitors like Easy InnKeeping and Frontdesk Anywhere. However, some users find the software's interface to be less intuitive than desired, requiring more time to become proficient. For example, one user noted the extensive customization options for reports, confirmations, and folios, but also mentioned the initial setup and configuration felt cumbersome. This suggests Resort Data Processing is best suited for hotels with dedicated staff who can invest the time to learn the system's intricacies. Smaller hotels with limited staff or those seeking a more plug-and-play solution might find other options more user-friendly. Overall, Resort Data Processing offers a comprehensive suite of features at a competitive price, but potential users should be prepared for a learning curve.

Show more

Screenshots

Top Alternatives in Hotel Management Software


Cloudbeds

Easy InnKeeping

eZee Absolute

Frontdesk Anywhere

HotelKey

Hotello

Hotelogix

InnGenius

InnRoad

Little Hotelier

ResNexus

Resort Data Processing

RMS Cloud

SkyTouch

ThinkReservations

WebRezPro

Related Categories

Head-to-Head Comparison

WE DISTILL IT INTO REAL REQUIREMENTS, COMPARISON REPORTS, PRICE GUIDES and more...

Compare products
Comparison Report
Just drag this link to the bookmark bar.
?
Table settings