Top SkyTouch Alternatives & Competitors For 2024

Last Updated:

Looking for alternatives to SkyTouch? Many users crave user-friendly and feature-rich solutions for tasks like Platform Capability, Groups and Allotment Management, and Rate Management. Leveraging crowdsourced data from over 1,000 real Hotel Management Software selection projects based on 400+ capabilities, we present a comparison of SkyTouch to leading industry alternatives like InnRoad, roomMaster, Quore, and Resort Data Processing.

roomMaster Software Tool

Product Basics

SkyTouch is a cloud-based property management system that helps customers increase revenue, reduce employee turnover and make data-driven decisions. It sends personalized communications through marketing emails, newsletters and promotions to guests to increase engagement. Automated guest surveys optimize guest experience. It drives direct bookings via hotel websites and leverages data to comprehend local demand and offer competitive pricing. It helps manage hotel inventory from anywhere and boosts cost savings.
read more...
innRoad is a cloud-based property management system that is designed to meet hospitality industry requirements. It lets users create and manage reservations through mobile devices. It helps prioritize and assign housekeeping tasks to staff members based on guest arrival time. It empowers users to connect with leading online travel agents to sync rates and mitigate overbooking risks. Some of its modules include detailed reporting, multi-currency capabilities, surge alerts and more.

read more...
roomMaster is a property management system that helps businesses satisfy guests and optimize their property’s profitability. Its front desk management module involves handling reservations, walkins, check-ins, check-outs and postings. It leverages data to derive useful insights for enhancing guest experiences and revenue. It manages revenue streams, payments, accounts and taxes with robust bookkeeping.
read more...
Quore is a cloud-based system that streamlines hospitality processes. It manages and resolves guest complaints and increases guest requests’ response time. It schedules, handles and tracks room cleaning, maintenance services and inspections. It drives real-time staff communication across properties.

It helps users make decisions using data trends to boost guest satisfaction. It tracks budgets across all expenses, accounts for invoices and adjusts spending based on forecasts.
read more...
Resort data processing is a one-stop platform for managing all types of property. Streamline the booking experience with robust, intuitive technology. It works with resorts, vacation rentals, condominiums, motels, boutiques, independent hotels and more. It offers cloud-based and an on-premise option. The integrated booking engine with a built-in CMS makes it easy to book, upsell products and increase revenue.
read more...
$$$$$
i
$$$$$
i
$$$$$
i
$$$$$
i
$$$$$
i
$5
$150
$195
$135
$500
Monthly
Monthly
Monthly
Monthly
Monthly
No
No
Small 
i
Medium 
i
Large 
i
Small 
i
Medium 
i
Large 
i
Small 
i
Medium 
i
Large 
i
Small 
i
Medium 
i
Large 
i
Small 
i
Medium 
i
Large 
i
Windows
Mac
Linux
Android
Chromebook
Windows
Mac
Linux
Android
Chromebook
Windows
Mac
Linux
Android
Chromebook
Windows
Mac
Linux
Android
Chromebook
Windows
Mac
Linux
Android
Chromebook
Cloud
On-Premise
Mobile
Cloud
On-Premise
Mobile
Cloud
On-Premise
Mobile
Cloud
On-Premise
Mobile
Cloud
On-Premise
Mobile

Product Assistance

Documentation
In Person
Live Online
Videos
Webinars
Documentation
In Person
Live Online
Videos
Webinars
Documentation
In Person
Live Online
Videos
Webinars
Documentation
In Person
Live Online
Videos
Webinars
Documentation
In Person
Live Online
Videos
Webinars
Email
Phone
Chat
FAQ
Forum
Knowledge Base
24/7 Live Support
Email
Phone
Chat
FAQ
Forum
Knowledge Base
24/7 Live Support
Email
Phone
Chat
FAQ
Forum
Knowledge Base
24/7 Live Support
Email
Phone
Chat
FAQ
Forum
Knowledge Base
24/7 Live Support
Email
Phone
Chat
FAQ
Forum
Knowledge Base
24/7 Live Support

Product Ranking

#28

among all
Hotel Management Software

#12

among all
Hotel Management Software

#51

among all
Hotel Management Software

#5

among all
Hotel Management Software

#78

among all
Hotel Management Software

Find out who the leaders are

Analyst Rating Summary

73
73
80
we're gathering data
85
98
67
81
we're gathering data
83
59
75
79
we're gathering data
91
100
95
91
we're gathering data
98
Show More Show More
Groups and Allotment Management
Channel Management
Rate Management
Rate Management
Groups and Allotment Management
Platform Capability
Rate Management
Groups and Allotment Management
Integrations and Extensibility
Groups and Allotment Management
Platform Capability
Rate Management
Channel Management
Housekeeping Management
Groups and Allotment Management
Reservation and Loyalty Management
Platform Capability
Housekeeping Management
Front Desk Management

Analyst Ratings for Functional Requirements Customize This Data Customize This Data

SkyTouch
InnRoad
roomMaster
Quore
Resort Data Processing
+ Add Product + Add Product
Channel Management Front Desk Management Groups and Allotment Management Housekeeping Management Platform Capability Rate Management Reporting Reservation and Loyalty Management Revenue Management 98 59 100 80 59 85 63 66 77 67 75 95 70 89 98 73 75 80 81 79 91 57 73 93 74 77 71 83 91 98 94 96 74 72 97 77 0 25 50 75 100
100%
0%
67%
33%
83%
17%
0%
100%
83%
17%
54%
46%
77%
23%
77%
23%
0%
100%
92%
8%
100%
0%
100%
0%
83%
17%
0%
100%
100%
0%
80%
20%
60%
40%
60%
40%
0%
100%
100%
0%
56%
44%
89%
11%
67%
33%
0%
100%
89%
11%
88%
12%
100%
0%
100%
0%
0%
100%
75%
25%
67%
33%
78%
22%
78%
22%
0%
100%
67%
33%
64%
36%
76%
24%
76%
24%
0%
100%
96%
4%
80%
20%
80%
20%
80%
20%
0%
100%
80%
20%

Analyst Ratings for Technical Requirements Customize This Data Customize This Data

80%
20%
33%
67%
80%
20%
0%
100%
60%
40%

User Sentiment Summary

Great User Sentiment 197 reviews
Excellent User Sentiment 417 reviews
Great User Sentiment 57 reviews
Excellent User Sentiment 27 reviews
Great User Sentiment 82 reviews
86%
of users recommend this product

SkyTouch has a 'great' User Satisfaction Rating of 86% when considering 197 user reviews from 3 recognized software review sites.

90%
of users recommend this product

InnRoad has a 'excellent' User Satisfaction Rating of 90% when considering 417 user reviews from 3 recognized software review sites.

84%
of users recommend this product

roomMaster has a 'great' User Satisfaction Rating of 84% when considering 57 user reviews from 2 recognized software review sites.

91%
of users recommend this product

Quore has a 'excellent' User Satisfaction Rating of 91% when considering 27 user reviews from 2 recognized software review sites.

81%
of users recommend this product

Resort Data Processing has a 'great' User Satisfaction Rating of 81% when considering 82 user reviews from 2 recognized software review sites.

4.8 (4)
2.5 (2)
4.2 (4)
4.3 (14)
4.7 (3)
4.27 (97)
4.51 (218)
n/a
n/a
n/a
4.3 (96)
4.5 (197)
4.2 (53)
4.8 (13)
4.0 (79)

Awards

Channel Management Award
Groups and Allotment Management Award
User Favorite Award
we're gathering data
User Favorite Award
Front Desk Management Award
Reservation and Loyalty Management Award

Synopsis of User Ratings and Reviews

Improved Guest Experience: SkyTouch allows hotels to streamline the check-in and check-out process, leading to shorter wait times and happier guests.
Real-Time Data Insights: The system provides up-to-the-minute data on occupancy rates, revenue, and other key metrics, enabling hotel managers to make informed decisions.
User-Friendly Interface: Many users praise SkyTouch for its intuitive design and ease of use, making it simple for staff to learn and navigate.
Enhanced Operational Efficiency: SkyTouch automates many tasks, such as room assignments and billing, freeing up staff to focus on other aspects of guest service.
Show more
Streamlined Operations: InnRoad offers a comprehensive suite of tools that can be used to manage all aspects of a hotel's operations, from reservations and housekeeping to accounting and reporting. This can help to save time and improve efficiency.
Improved Guest Experience: The platform includes features that can help hotels to provide a better guest experience, such as online booking, mobile check-in, and guest messaging. This can lead to increased guest satisfaction and loyalty.
Increased Revenue: InnRoad can help hotels to increase revenue by providing tools for managing rates and inventory, as well as by offering integrations with online travel agencies (OTAs). This can help hotels to attract more guests and generate more bookings.
Show more
Intuitive Interface: Users praise roomMaster for its user-friendly design, making it easy to navigate and perform tasks efficiently.
Comprehensive Features: From reservation management to reporting and guest history tracking, roomMaster offers a wide array of tools to handle various hotel operations.
Reliable Performance: Users appreciate the system's stability and dependability in managing day-to-day hotel operations smoothly.
Show more
Streamlined Operations: Quore helps hotels manage tasks and communication more efficiently, reducing the need for multiple systems and improving overall workflow.
Improved Guest Experience: By centralizing guest requests and feedback, Quore allows hotels to respond quickly and proactively, enhancing guest satisfaction.
Data-Driven Insights: Quore provides valuable data on guest preferences and operational performance, enabling hotels to make informed decisions and optimize their services.
Enhanced Team Collaboration: Quore facilitates seamless communication and collaboration among hotel staff, improving team efficiency and productivity.
Show more
Improved Guest Experience: Resort Data Processing can tailor guest experiences, such as remembering guest preferences for room temperature or offering personalized dining recommendations.
Streamlined Operations: The system can automate tasks like managing room availability, simplifying check-in/check-out processes, and tracking housekeeping schedules, freeing up staff for other tasks.
Data-Driven Insights: Resort Data Processing provides valuable data on guest behavior and preferences, enabling hotels to optimize pricing strategies, marketing campaigns, and staffing decisions.
Show more
Reporting limitations: Users have reported difficulties in generating specific reports, especially for revenue management and forecasting.
System glitches and errors: Some users have mentioned encountering system glitches and errors that disrupt operations and require frequent calls to customer support.
Slow support response times: Users have expressed frustration with slow response times from the SkyTouch customer support team, leading to delays in resolving issues.
Show more
Limited Functionality: InnRoad may not be suitable for larger hotels or those with complex needs due to its limitations in features and integrations.
Usability Challenges: Users have reported that the software can be difficult to navigate and use, with a steep learning curve and a lack of intuitive design.
Customer Support Issues: Some users have expressed dissatisfaction with the level of customer support provided by InnRoad, citing slow response times and unhelpful support staff.
Show more
Reporting limitations: Users express frustration with the inflexibility and limitations of the reporting features, making it difficult to extract specific data for analysis and decision-making.
User interface: The user interface is considered outdated and not intuitive, leading to a steeper learning curve and reduced efficiency for staff.
Integration challenges: Integrating roomMaster with other hotel systems, such as point-of-sale or revenue management systems, can be complex and may require extensive customization.
Show more
Limited Integrations: Quore doesn't integrate with many popular hotel management systems, forcing users to manually input data or rely on workarounds.
Steep Learning Curve: The platform's interface can be complex and overwhelming for new users, requiring significant time and effort to master.
Lack of Customization: Quore's limited customization options can make it difficult to tailor the platform to specific hotel needs, leading to inefficiencies.
Customer Support Issues: Some users have reported slow response times and difficulty getting help from Quore's customer support team.
Show more
Difficult to Use: Users have reported the system to be unintuitive and difficult to navigate, leading to frustration and wasted time.
Limited Reporting Functionality: Some users have expressed dissatisfaction with the limited reporting options available, making it challenging to extract meaningful insights from their data.
Lack of Integration Options: The lack of seamless integration with other commonly used hotel management software can create data silos and hinder operational efficiency.
Show more

Is SkyTouch the software solution that will make your hotel business soar to new heights? Recent user reviews from the past year suggest that while SkyTouch offers a solid foundation for managing day-to-day hotel operations, it may not be the most innovative or feature-rich option available. Users appreciate its user-friendly interface and reliable customer support, finding it easier to navigate than more complex systems like Opera. However, some users have expressed frustration with the software's limitations, particularly in areas like reporting and customization. For example, generating detailed reports for analyzing revenue trends or guest demographics can be cumbersome, and tailoring the software to specific hotel needs may require significant workarounds. These limitations make SkyTouch a suitable choice for smaller, independent hotels that prioritize ease of use and affordability over advanced features. Larger hotels or chains with more complex operational requirements might find SkyTouch's capabilities too restrictive. Ultimately, SkyTouch provides a decent starting point for managing a hotel, but it may not be the "sky's the limit" solution for businesses seeking cutting-edge technology and comprehensive functionality.

Show more

InnRoad has garnered a mixed bag of feedback from its users over the past year. Some hoteliers sing its praises for its user-friendly interface and its ability to streamline hotel management tasks, leading to improved efficiency. On the flip side, others point out its hefty price tag and the absence of certain features as drawbacks. A recurring theme in positive reviews is the software's comprehensive reservation system, which seamlessly integrates with a hotel's website and automates connections with third-party booking platforms, minimizing the risk of overbooking or double-booking. Users also appreciate the ability to create packages and bundles with varying rate structures, catering to different guest preferences. However, some users find the interface, which relies heavily on small icons with minimal text, to have a steep learning curve initially. Despite this, the overall consensus is that InnRoad is a reliable and robust software solution for hotels seeking to enhance their operational efficiency. It's particularly well-suited for establishments that handle a high volume of bookings and require a system that can automate tasks and reduce manual errors.

Show more

Is roomMaster the master key to unlocking hotel management success? Users praise roomMaster for its user-friendly design, making it easy for staff to learn and use quickly. They also appreciate the comprehensive features, covering everything from reservations and guest check-in to accounting and marketing. This breadth of functionality allows hotels to manage most of their operations within a single system, streamlining workflows and reducing the need for multiple software solutions. Affordability is another highlighted strength, making it accessible to a wider range of hotels, including smaller independent properties. However, some users point out that while roomMaster caters well to smaller hotels, it may not have the advanced features required by larger chains or resorts with more complex needs. For instance, some users mention limitations in the reporting functionality or a desire for more robust integrations with third-party systems. Despite these drawbacks, users generally agree that roomMaster offers a solid foundation for managing day-to-day hotel operations, particularly for independent hotels, boutique properties, and smaller chains seeking an all-in-one solution that's both powerful and budget-friendly.

Show more

Is Quore truly at the "core" of efficient hotel operations, or is it just another suite hoping to check in? User reviews from the past year paint a somewhat mixed picture. While many appreciate Quore's comprehensive approach to managing hotel tasks, some have voiced concerns about its complexity and occasional glitches. Fans of the software rave about its ability to streamline communication between departments, citing the example of maintenance requests being automatically routed to the appropriate staff member. This, they say, reduces response times and improves accountability. However, several users have pointed out that the sheer number of features can be overwhelming, especially for smaller hotels with limited staff. The learning curve is steep, and training new employees on the system can be time-consuming. Another sticking point is the occasional bug or system slowdown, which can disrupt operations, particularly during peak hours. What sets Quore apart, according to users, is its focus on data-driven insights. The platform provides detailed reports on everything from guest requests to staff productivity, allowing managers to identify areas for improvement. This granular level of analysis is invaluable for optimizing operations and boosting profitability. However, some users have expressed a desire for more customization options within the reporting dashboard. Overall, Quore seems best suited for larger hotels or hotel groups with dedicated staff and a strong technological infrastructure. Its comprehensive feature set and data-driven approach can be a game-changer for those willing to invest the time and resources to fully utilize its capabilities. However, smaller hotels with limited budgets and staff may find it overwhelming and expensive.

Show more

User reviews suggest Resort Data Processing is a powerful tool for managing a variety of hotel tasks, but its learning curve can be steep and its performance can be sluggish at times. Users praise its robust features and affordability, particularly compared to competitors like Easy InnKeeping and Frontdesk Anywhere. However, some users find the software's interface to be less intuitive than desired, requiring more time to become proficient. For example, one user noted the extensive customization options for reports, confirmations, and folios, but also mentioned the initial setup and configuration felt cumbersome. This suggests Resort Data Processing is best suited for hotels with dedicated staff who can invest the time to learn the system's intricacies. Smaller hotels with limited staff or those seeking a more plug-and-play solution might find other options more user-friendly. Overall, Resort Data Processing offers a comprehensive suite of features at a competitive price, but potential users should be prepared for a learning curve.

Show more

Related Categories

Top Alternatives in Hotel Management Software


Cloudbeds

Easy InnKeeping

eZee Absolute

Frontdesk Anywhere

HotelKey

Hotello

Hotelogix

InnGenius

InnRoad

Little Hotelier

ResNexus

Resort Data Processing

RMS Cloud

roomMaster

ThinkReservations

WebRezPro

WE DISTILL IT INTO REAL REQUIREMENTS, COMPARISON REPORTS, PRICE GUIDES and more...

Compare products
Comparison Report
Just drag this link to the bookmark bar.
?
Table settings