ThinkReservations vs Hotelogix

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Our analysts compared ThinkReservations vs Hotelogix based on data from our 400+ point analysis of Hotel Management Software, user reviews and our own crowdsourced data from our free software selection platform.

Product Basics

ThinkReservations is a property management system that helps users save time and increase productivity. It automates and simplifies day-to-day business operations with comprehensive capabilities and reports to make data-driven decisions. Its reporting modules allow users to view reservation statistics, analyze booking pace, calculate taxes and reconcile payments.

Its dynamic booking engine has an intuitive interface to deliver a positive guest experience. The integrated channel manager partners with OTA’s in real time, and automatic rate adjustments drive revenue and increase profits.
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Hotelogix is a cloud-based property management solution designed to automate business operations, increase occupancy and maximize revenue. It ensures real-time information flow between various departments. It controls business operations and processes from a central dashboard.

Its mobile-optimized web booking engine allows visitors to book rooms from their smartphones or tablets. It provides a personalized guest experience and empowers them to manage bookings, make reservations and payments, and send special requests for their stays.
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$50 Monthly, Quote-based
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$3.99/Room, Monthly
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Tailored to your specific needs
Small 
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Medium 
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Large 
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Small 
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Medium 
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Large 
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Windows
Mac
Linux
Android
Chromebook
Windows
Mac
Linux
Android
Chromebook
Cloud
On-Premise
Mobile
Cloud
On-Premise
Mobile

Product Assistance

Documentation
In Person
Live Online
Videos
Webinars
Documentation
In Person
Live Online
Videos
Webinars
Email
Phone
Chat
FAQ
Forum
Knowledge Base
24/7 Live Support
Email
Phone
Chat
FAQ
Forum
Knowledge Base
24/7 Live Support

Product Insights

  • Drive Direct Bookings: Avoid paying third-party reservation fees and commissions by integrating the property website with a native booking engine. 
  • Improve Productivity: Get a unified view of bookings coming through multiple channels and drag-and-drop reservations, and offer quick quotes. 
  • Increase Visibility: Offers direct connections with Expedia, Booking.com, HotelTonight, Tripadvisor and Airbnb. Automate availability, pricing and technical information syncing across every sales channel. 
  • Boost Revenue: Generate reports to predict demand and adjust pricing based on demand, channel and guest profile. 
  • Focus On Guests: Provide guests with intuitive booking processes, flexible payment options and personalized gift cards. 
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    • Consolidate Diverse Workflows: Gain centralized control over multi-property portfolios. Simplify operations by unifying marketing, booking, property management and reporting workflows in a single platform. 
    • Reach More Travelers: Target a global audience by marketing portfolio across multiple OTAs, ILS and GDS. Eliminate double entries by automating information syncing across all channels. 
    • Accept Direct Bookings: Avoid third-party booking commission and fees by using a native reservation engine to accept direct bookings from personal websites. 
    • Go Mobile: Manage operations on the go with a mobile app. Supports check-ins, check-outs, housekeeping operations, POS connections, chat portals and more. 
    • Enhance Decisions Making: Provides more than 100 report templates for tracking finances, housekeeping, occupancy, revenue, reservations, engagement and more. Export reports in PDF, CSV and Excel formats with a few clicks. 
    • Streamline Housekeeping: Track room statuses in a tabular format, assign tasks and execute maintenance processes across units using the housekeeping module with point and click controls. 
    • Improve Brand Reputation: Automate review collections from recently checked-out guests through partnerships with TripAdvisor and Review Express. Respond to feedback on a timely basis and showcase reviews on property listings to drive new bookings. 
    • Efficient Team Management: Onboard and train team members using an AI-powered coaching engine that provides module-wise tutorials and on-screen user manuals. 
    • Ensure Security: Prevent data loss and cyberattacks to ensure a secure payment environment with a PCI DSS compliant platform. Every interaction is TLS/SSL encrypted, and accessing the platform requires multi-factor authentication. 
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    • Guest Handling: Its intuitive booking engine improves the booking experience with an easy-to-use interface. Guests can book by room or room type. Enables guests to avail discounts and offers or add services and products.  
    • Property Overview: Optimize business operations with a robust reservation calendar and report suite. View reservations and their statistics. Change prices quickly according to occupancy and demand. 
    • Channel Manager: Customize prices and restrictions and deposit policies with different OTAs. Sync and manage reservations across platforms with automatic updates, preventing underselling and overbooking.  
    • Automated Payments: Process payments instantly and securely using PCI compliance systems. Integrates MPI, Stripe, Braintree and Authorize.net to simplify hotel credit card processing. 
    • Integrations: Integrations from various services like marketing, retargeting, guest experience, reputation management and analytics help improve management.  
    • Cloud Deployment: Clients and staff can access data from anywhere and anytime. Supports a mobile-ready reservation booking system.  
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    • Front-Desk Operations: Use a centralized dashboard to manage multiple bookings and room distribution and check-in and check-out guests. Send confirmation emails, follow-up for pending deposits and improve staff coordination. 
    • Housekeeping: Update room status and schedule cleaning, maintenance and repairs. Assign tasks to staff individually and track activity. 
    • Channel Manager: Integrate with OTAs to optimize room occupancy. Synchronize bookings across all channels to prevent double bookings. 
    • Booking Engine: Enable and track direct bookings through the hotel website. Accept online payments and provide add-on services. 
    • Insights: Generate daily, weekly, monthly and annual reports. Analyze the property’s current and past performance and predict market demand, occupancy and season trends. 
    • Integrations: Connect with the global distribution system, web booking engine widgets, email marketing and metasearch, social reviews and online reputation, finance and accounting and more. 
    • Point-of-Sale: Maximize revenue by leveraging the POS module. Get automatic updates on the front desk dashboard in real time. 
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    Product Ranking

    #11

    among all
    Hotel Management Software

    #57

    among all
    Hotel Management Software

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    Analyst Rating Summary

    71
    86
    50
    83
    76
    83
    85
    98
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    Platform Capability
    Groups and Allotment Management
    Reservation and Loyalty Management
    Platform Capability
    Groups and Allotment Management
    Reservation and Loyalty Management
    Reporting

    Analyst Ratings for Functional Requirements Customize This Data Customize This Data

    ThinkReservations
    Hotelogix
    + Add Product + Add Product
    Channel Management Front Desk Management Groups And Allotment Management Housekeeping Management Platform Capability Rate Management Reporting Reservation And Loyalty Management Revenue Management 50 76 85 37 91 80 74 85 20 83 83 98 60 100 80 89 93 80 0 25 50 75 100
    50%
    0%
    50%
    83%
    0%
    17%
    77%
    0%
    23%
    85%
    0%
    15%
    100%
    0%
    0%
    100%
    0%
    0%
    40%
    0%
    60%
    60%
    0%
    40%
    89%
    0%
    11%
    100%
    0%
    0%
    75%
    0%
    25%
    75%
    0%
    25%
    78%
    0%
    22%
    89%
    0%
    11%
    80%
    4%
    16%
    92%
    0%
    8%
    20%
    0%
    80%
    80%
    0%
    20%

    Analyst Ratings for Technical Requirements Customize This Data Customize This Data

    53%
    0%
    47%
    73%
    0%
    27%

    User Sentiment Summary

    Excellent User Sentiment 205 reviews
    Great User Sentiment 396 reviews
    99%
    of users recommend this product

    ThinkReservations has a 'excellent' User Satisfaction Rating of 99% when considering 205 user reviews from 2 recognized software review sites.

    87%
    of users recommend this product

    Hotelogix has a 'great' User Satisfaction Rating of 87% when considering 396 user reviews from 4 recognized software review sites.

    n/a
    4.4 (7)
    n/a
    4.9 (4)
    4.94 (104)
    4.39 (224)
    5.0 (101)
    4.3 (161)

    Awards

    ThinkReservations stands above the rest by achieving an ‘Excellent’ rating as a User Favorite.

    User Favorite Award

    SelectHub research analysts have evaluated Hotelogix and concluded it earns best-in-class honors for Platform Capability.

    Platform Capability Award

    Synopsis of User Ratings and Reviews

    Streamlined Operations: ThinkReservations helps to simplify daily tasks through automation, such as guest confirmations and payment processing, allowing your team to focus on providing excellent guest service.
    Improved Efficiency: The platform offers tools to manage reservations, housekeeping, and guest communications, which can lead to more efficient operations and potentially reduce staffing costs.
    Enhanced Guest Experience: Features like online booking, mobile check-in, and automated messaging contribute to a smoother and more convenient guest experience, potentially leading to higher guest satisfaction and positive reviews.
    Data-Driven Insights: ThinkReservations provides reporting and analytics tools that offer valuable insights into your property's performance, enabling you to make informed decisions to optimize revenue and operations.
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    Streamlined Operations: Users praise Hotelogix for simplifying tasks like managing bookings, tracking guest preferences, and automating billing, which frees up staff to focus on guest satisfaction.
    Intuitive Interface: Hotelogix is lauded for its user-friendly design, making it easy for staff to learn and use, even those with limited technical expertise. This reduces training time and increases efficiency.
    Boosted Revenue: Users report that Hotelogix helps them optimize pricing, manage multiple distribution channels, and reduce booking errors, ultimately leading to increased revenue.
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    Limited Customization: Users have expressed frustration with the lack of flexibility in customizing certain features, such as modifying confirmation emails or creating unique packages.
    Reporting Limitations: Some users find the reporting capabilities to be somewhat restrictive, making it challenging to extract specific data or generate custom reports tailored to their needs.
    Integrations: While ThinkReservations offers some integrations, users have noted that it may not seamlessly integrate with all the tools and systems they use, potentially leading to workflow disruptions.
    Usability Concerns: A segment of users have mentioned that the interface can feel a bit clunky or outdated at times, impacting the overall user experience.
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    Limited Integrations: Hotelogix has limited integration options with other software, which can be a major drawback for hotels that rely on multiple systems to manage their operations.
    Reporting Functionality: Users have reported that the reporting functionality in Hotelogix is not as robust as they would like, making it difficult to get a clear picture of their hotel's performance.
    Customer Support: Some users have expressed frustration with the level of customer support provided by Hotelogix, citing slow response times and unhelpful solutions.
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    ThinkReservations has garnered a mixed bag of feedback over the past year. Users appreciate its robust features, particularly its channel management capabilities, which streamline the process of managing bookings across various platforms like Booking.com and Expedia. The software's comprehensive reporting tools also receive praise for providing valuable insights into business performance. However, several users express frustration with the platform's clunky interface and steep learning curve, finding it cumbersome to navigate and master. ThinkReservations' pricing structure, which involves add-on modules for certain features, also draws criticism for being expensive compared to competitors who offer more inclusive packages. ThinkReservations distinguishes itself with its strong focus on independent properties and its commitment to data security, appealing to hoteliers who prioritize these aspects. The platform's direct booking capabilities and integration with local payment gateways further enhance its suitability for independent hotels. However, its limitations in handling complex group bookings and its lack of certain advanced marketing features might deter larger hotel chains or those with extensive marketing needs. In conclusion, ThinkReservations seems like a good fit for independent boutique hotels and B&Bs seeking a reliable and secure solution with robust channel management and reporting capabilities. However, properties requiring a user-friendly interface, advanced marketing tools, or extensive group booking functionality might want to explore other options. Keep in mind that the software landscape is constantly evolving, so it's always a good idea to check for the latest updates and reviews before making a decision.

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    Is Hotelogix the "key" to unlocking your hotel's full potential? User reviews from the past year suggest that Hotelogix is a robust hotel management software, particularly favored by small to mid-sized properties. Users praise its intuitive interface and comprehensive features, covering everything from reservations and guest management to marketing and reporting. For example, the software's ability to integrate with various online travel agents (OTAs) like Booking.com and Expedia helps streamline bookings and maximize occupancy rates. This is a crucial advantage in today's digital age, where online visibility is paramount for success. However, some users have pointed out that the initial setup can be somewhat challenging, and customer support response times could be improved. While Hotelogix offers a wide range of features, some users find that certain functionalities, like reporting, could be more robust and user-friendly. Despite these drawbacks, many users find Hotelogix to be a valuable tool that simplifies hotel operations and enhances guest experiences. Its cloud-based nature allows for accessibility from any device, making it ideal for managers on the go. Ultimately, Hotelogix appears to be a solid choice for independent hotels and small chains seeking a comprehensive and affordable solution to streamline their operations and boost online visibility.

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