WebRezPro vs Little Hotelier

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Our analysts compared WebRezPro vs Little Hotelier based on data from our 400+ point analysis of Hotel Management Software, user reviews and our own crowdsourced data from our free software selection platform.

Little Hotelier Software Tool

Product Basics

WebRezPro is a property management system that automates all front and back-office operations to enhance services. Some of the front-desk modules include email confirmations, contactless check-ins, point-of-sale purchases and folio splitting. It offers robust, detailed and accessible booking engines for a seamless guest experience. The booking engine lets users integrate with new websites.

Its housekeeping inclusion helps track and manage housekeeping responsibilities. It provides reports displaying room status and occupancy in real time to facilitate internal communications for improved productivity.
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Little Hotelier is a property management solution for small hotels and guesthouses. It handles day-to-day operations such as managing bookings, processing check-ins and check-outs and initiating guest communications. It provides a seamless guest experience with automatic confirmation and pre and post-stay emails.

It allows users to compare up to ten competitors in a single dashboard, view and decide a competitive price to win in the local market. It ensures automatic synchronization across all booking channels to avoid double bookings.
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$96 Monthly
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Tailored to your specific needs
$104 Monthly
Get a free price quote
Tailored to your specific needs
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Windows
Mac
Linux
Android
Chromebook
Windows
Mac
Linux
Android
Chromebook
Cloud
On-Premise
Mobile
Cloud
On-Premise
Mobile

Product Assistance

Documentation
In Person
Live Online
Videos
Webinars
Documentation
In Person
Live Online
Videos
Webinars
Email
Phone
Chat
FAQ
Forum
Knowledge Base
24/7 Live Support
Email
Phone
Chat
FAQ
Forum
Knowledge Base
24/7 Live Support

Product Insights

  • Multisite Property Management: Handle marketing, management and accounting for a diverse range of properties from a unified platform. Allow employees remote access, centralize guest data and deliver consistent service standards across every unit. 
  • Contactless Guest Experience: Promote social distancing, reduce overhead, and expedite check-ins via online booking kiosks and self-guided check-in processes. Design personalized guest agreements using a template library and WYSIWYG editor. 
  • Streamline Accounting: Quickly reconcile accounting data with bank statements, invoice ancillary services, maintain property-specific ledgers and set up vendor accounts. Integrate with QuickBooks Online and M3 for in-depth functionalities. 
  • Drive Direct Bookings: Avoid paying commission for third-party reservations using a personalized booking engine widget to take direct bookings from the business website. 
  • Simplify Front Desk Workflows: Manage the entire guest journey from pre-check-ins to post-check-outs with a comprehensive set of front desk tools, including drag-and-drop calendars, guest profiles, folio splitting, group billing and invoicing, waitlists, loyalty programs, and more. 
  • Secure Environment: Protect hotel and guest data with a PCI DSS compliant platform. Every login requires two-factor authentication, data flows are SSL encrypted, and the software is EMV certified for smart payments. Block unauthorized addresses with IP restriction settings. 
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  • Increase Digital Engagement: Advertise properties on more than 400 popular listing channels and track each channel’s performance. Maximize listing visibility through suggestions and insights from the yield management module. Update availability and rates across every distribution channel with a few clicks. 
  • Quickly Design Websites: Add content, select a template and launch a professional, mobile-optimized website without coding or technical expertise. 
  • Minimize costs: Eliminate the need for third-party reservation management systems by accepting direct bookings from the website or social media pages with a native booking engine. 
  • Reduce Manual Work: Automate recurring tasks like payment processing, listing updates, syncing calendars, report and invoice generation, bookkeeping, and more. 
  • Identify Opportunities: Automatically generate timely reports on operations, performances and transactions. Compare rates with competitors and receive intelligent suggestions to drive business growth and boost revenue. 
  • Add Custom Features: Access a library of third-party vendors and add unique functionalities like CRM, guest messaging, self-check-in kiosks, revenue management and more. 
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  • Booking Engine: Streamline booking experiences by choosing between parallel and carousel booking engines. Allows guests to navigate through different rooms in multiple languages and currencies with access to pictures without any processing charges. 
  • Centralized Dashboards: Use centralized dashboards to track and schedule bookings, inspections and maintenance issues. With automated government compliance tax reports, train staff quickly to prevent manual errors. 
  • Guest Handling: Schedule and track check-ins, check-outs, capture electronic signatures, manage group bookings and enable paperless transactions. 
  • Integrations: Cloud-based deployments allow collaboration with other revenue management, POS and entertainment systems. Zenya, Travelclick, Tripadvisor, Airbnb are some of the 100+ platforms available. 
  • Real-Time Reports and Analytics: Analyze and generate monthly, sales, daily reconciliation and custom reservation reports to track performances. 
  • Financial Overviews: Monitor receivables, invoices, investor payouts, commissions, deposits, customer profiles, vendors and taxes with its intelligent accounting module. 
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  • Booking Engine: Boost direct bookings by 43% according to the vendor website through a robust engine that supports multiple languages and currencies. Increase revenue by upselling customized services and products to guests. Offers seamless integration with third-party sites and provides metasearch visibility on channels like Google Ads. 
  • Automated Payments: Process payments and refunds efficiently from credit and virtual cards. Guests can pay through a contactless payment option. Encrypt sensitive information through PCI-DSS and PSD2 SCA compliance. Streamline payment history via automatic transaction recording. 
  • Real-Time Insights: Optimize performance through daily operational and distribution reports. With automated accounting, track average room rates and occupancy rates. Track competitor rates and compare prices between booking engines and OTAs. 
  • Front-Desk Management: Ensure hassle-free check-ins and check-outs with drag-and-drop calendars. Modify reservations based on availability across channels. Work through housekeeping tasks efficiently by leaving notes for changeover staff. Send automated pre and post-stay emails to improve guest experiences.  
  • Booking Channels: Connect with 400+ OTAs like Expedia, Airbnb and Agoda and increase bookings by 46 percent. Manage and track reservations on all channels from one place — leverage channel performance to customize rates for each channel using its yield management feature. Automatic booking engine updates prevent overbookings and double bookings. 
  • Website Automation: Enables users to create websites to deliver an immersive and seamless browsing experience at minimal cost. Personalize pages with the company logo. Automatic optimization drives more traffic. 
  • Mobile Adaptive: Get instant updates on reservation modifications and outstanding payments. Check-in and check-out guests easily with an intuitive mobile application. 
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Product Ranking

#8

among all
Hotel Management Software

#25

among all
Hotel Management Software

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Analyst Rating Summary

87
76
81
78
80
74
95
71
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Housekeeping Management
Groups and Allotment Management
Integrations and Extensibility
Platform Capability
Reporting
Rate Management
Platform Capability

Analyst Ratings for Functional Requirements Customize This Data Customize This Data

WebRezPro
Little Hotelier
+ Add Product + Add Product
Channel Management Front Desk Management Groups And Allotment Management Housekeeping Management Platform Capability Rate Management Reporting Reservation And Loyalty Management Revenue Management 81 80 95 97 93 72 93 91 60 78 74 71 37 87 97 67 77 77 0 25 50 75 100
83%
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77%
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Analyst Ratings for Technical Requirements Customize This Data Customize This Data

93%
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7%
73%
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27%

User Sentiment Summary

Excellent User Sentiment 300 reviews
Great User Sentiment 217 reviews
94%
of users recommend this product

WebRezPro has a 'excellent' User Satisfaction Rating of 94% when considering 300 user reviews from 4 recognized software review sites.

81%
of users recommend this product

Little Hotelier has a 'great' User Satisfaction Rating of 81% when considering 217 user reviews from 3 recognized software review sites.

4.0 (1)
n/a
4.0 (2)
4.5 (4)
4.67 (162)
4.13 (142)
4.7 (135)
3.9 (71)

Awards

SelectHub research analysts have evaluated WebRezPro and concluded it earns best-in-class honors for Housekeeping Management, Reporting and Integrations and Extensibility. WebRezPro stands above the rest by achieving an ‘Excellent’ rating as a User Favorite.

User Favorite Award
Housekeeping Management Award
Reporting Award
Integrations and Extensibility Award

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Synopsis of User Ratings and Reviews

Comprehensive Feature Set: WebRezPro offers a wide range of features, including a booking engine, property management system, channel manager, and more. This allows hotels to manage all aspects of their operations from a single platform.
User-Friendly Interface: The software is designed to be easy to use, even for those with no prior experience with property management systems. This can help to reduce training time and costs.
Cloud-Based: WebRezPro is a cloud-based solution, which means that it can be accessed from anywhere with an internet connection. This can be beneficial for hotels with multiple locations or remote employees.
Integrations: The software integrates with a variety of third-party applications, such as payment processors, accounting software, and marketing tools. This can help to streamline operations and improve efficiency.
Scalability: WebRezPro is scalable to meet the needs of hotels of all sizes. This means that it can grow with your business.
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Booking Engine: The platform syncs information across every channel to avoid double bookings and wrong entries, according to 94% of users reviewing this aspect.
Channel Manager: 92% of reviews on omnichannel marketing mentioned that the software increases portfolio visibility and helps maintain a consistent brand experience.
Ease of Use: According to every review on ease of use, it offers an intuitive interface without any learning curve.
Administrative Module: It’s easy to manage daily maintenance tasks, maintain records and generate reports, according to 87% of users reviewing this feature.
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Usability Challenges: Users have reported that the system can be cumbersome and counterintuitive, leading to a steep learning curve and ongoing operational inefficiencies. The interface is often described as outdated and clunky, making it difficult to navigate and perform tasks efficiently.
Limited Customization: WebRezPro may not offer the level of flexibility required by some properties, particularly those with unique or complex operational needs. Customization options for reports, reservations, and guest communications can be restricted, hindering the ability to tailor the system to specific workflows.
Reporting Limitations: Generating comprehensive and insightful reports can be a challenge. Users have noted that the reporting functionality lacks depth and flexibility, making it difficult to extract meaningful data for informed decision-making. Customizing reports to meet specific requirements can also be cumbersome.
Integrations and Connectivity: Integrating WebRezPro with other essential hotel systems, such as revenue management or customer relationship management (CRM) tools, can be complex and may require additional development or custom solutions. This can limit the ability to streamline operations and leverage data across different platforms.
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Customer Support: 59% of users reviewing the support suite said they weren’t satisfied with the unavailability of vendor support on weekends.
Complicated API: The system doesn’t offer personalized integrations, and its implementation with a pre-existing software stack is time-consuming, according to 73% of reviews on this aspect.
Mobile App: Users have limited access to information and tasks on the mobile app, according to 82% of reviews on this element.
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Over the past year, users have consistently given WebRezPro a thumbs-up for its user-friendliness, flexibility, and top-notch customer support. It's like having a personal assistant who knows the hotel biz inside and out. Users rave about how easy it is to juggle bookings from multiple platforms, avoiding double bookings and keeping availability up-to-date – talk about a lifesaver! Plus, the customer service team is always ready to lend a hand, making you feel like a valued guest rather than just another customer. However, no software is perfect, and WebRezPro has its quirks. Some users have mentioned occasional hiccups with stability and performance, like a temperamental Wi-Fi connection. And while it covers many popular online travel agencies, it could benefit from expanding its reach to include more local platforms – think of all the hidden gems it could unlock! Despite these minor drawbacks, WebRezPro remains a solid choice for businesses of all sizes, from cozy bed and breakfasts to sprawling resorts. Its ease of use, flexibility, and stellar customer support make it a reliable companion for navigating the ever-changing world of hospitality. So, if you're looking for a hotel management software that's both powerful and user-friendly, WebRezPro might just be your perfect match.

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Little Hotelier allows users to quickly set up a digital storefront and turn leads into guests. It offers a powerful booking engine powered by SiteMinder. It’s easy to use and provides a basic but smart administrative module with an itemized history of tracked changes. Reviews noted that customer support is hit-and-miss. Despite live chat support and agile responses, customers complained about the unavailability of its service on weekends. It provides limited integrations, and the mobile app offers bare-minimum features. In conclusion, Little Hotelier is a perfect fit for single landlords and small property managers but is unsuitable for managers with an extensive portfolio.

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