WebRezPro vs Resort Data Processing

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Our analysts compared WebRezPro vs Resort Data Processing based on data from our 400+ point analysis of Hotel Management Software, user reviews and our own crowdsourced data from our free software selection platform.

Product Basics

WebRezPro is a property management system that automates all front and back-office operations to enhance services. Some of the front-desk modules include email confirmations, contactless check-ins, point-of-sale purchases and folio splitting. It offers robust, detailed and accessible booking engines for a seamless guest experience. The booking engine lets users integrate with new websites.

Its housekeeping inclusion helps track and manage housekeeping responsibilities. It provides reports displaying room status and occupancy in real time to facilitate internal communications for improved productivity.
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Resort data processing is a one-stop platform for managing all types of property. Streamline the booking experience with robust, intuitive technology. It works with resorts, vacation rentals, condominiums, motels, boutiques, independent hotels and more. It offers cloud-based and an on-premise option. The integrated booking engine with a built-in CMS makes it easy to book, upsell products and increase revenue.
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$96 Monthly
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Tailored to your specific needs
$500 Monthly
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Tailored to your specific needs
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Product Assistance

Documentation
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Live Online
Videos
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Email
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FAQ
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Knowledge Base
24/7 Live Support
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24/7 Live Support

Product Insights

  • Multisite Property Management: Handle marketing, management and accounting for a diverse range of properties from a unified platform. Allow employees remote access, centralize guest data and deliver consistent service standards across every unit. 
  • Contactless Guest Experience: Promote social distancing, reduce overhead, and expedite check-ins via online booking kiosks and self-guided check-in processes. Design personalized guest agreements using a template library and WYSIWYG editor. 
  • Streamline Accounting: Quickly reconcile accounting data with bank statements, invoice ancillary services, maintain property-specific ledgers and set up vendor accounts. Integrate with QuickBooks Online and M3 for in-depth functionalities. 
  • Drive Direct Bookings: Avoid paying commission for third-party reservations using a personalized booking engine widget to take direct bookings from the business website. 
  • Simplify Front Desk Workflows: Manage the entire guest journey from pre-check-ins to post-check-outs with a comprehensive set of front desk tools, including drag-and-drop calendars, guest profiles, folio splitting, group billing and invoicing, waitlists, loyalty programs, and more. 
  • Secure Environment: Protect hotel and guest data with a PCI DSS compliant platform. Every login requires two-factor authentication, data flows are SSL encrypted, and the software is EMV certified for smart payments. Block unauthorized addresses with IP restriction settings. 
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  • Enhanced Efficiency: Streamlines daily operations by automating routine tasks such as reservations, check-ins, and billing, allowing staff to focus on guest satisfaction.
  • Improved Guest Experience: Provides personalized service through detailed guest profiles, ensuring preferences and special requests are met consistently.
  • Centralized Data Management: Consolidates all property data into a single system, making it easier to access and manage information across departments.
  • Revenue Optimization: Utilizes dynamic pricing and yield management tools to maximize room rates and occupancy, boosting overall revenue.
  • Comprehensive Reporting: Generates detailed reports on various aspects of hotel operations, aiding in informed decision-making and strategic planning.
  • Seamless Integration: Integrates with other systems such as POS, CRM, and accounting software, ensuring smooth data flow and reducing manual entry errors.
  • Enhanced Security: Implements robust security measures to protect sensitive guest information and comply with data protection regulations.
  • Scalability: Adapts to the needs of properties of all sizes, from boutique hotels to large resorts, supporting growth and expansion.
  • Cost Savings: Reduces operational costs by minimizing manual processes and improving resource allocation.
  • Real-Time Updates: Provides real-time updates on room availability and status, enhancing coordination between front desk and housekeeping.
  • Guest Self-Service: Offers online booking and self-check-in options, catering to tech-savvy guests and reducing front desk congestion.
  • Enhanced Communication: Facilitates better communication between staff members through integrated messaging and task management features.
  • Customizable Solutions: Allows for customization to meet the unique needs of each property, ensuring a tailored fit for specific operational requirements.
  • Training and Support: Provides comprehensive training and ongoing support to ensure staff can effectively utilize the system and troubleshoot issues.
  • Environmental Impact: Reduces paper usage through digital records and automated processes, contributing to sustainability efforts.
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  • Booking Engine: Streamline booking experiences by choosing between parallel and carousel booking engines. Allows guests to navigate through different rooms in multiple languages and currencies with access to pictures without any processing charges. 
  • Centralized Dashboards: Use centralized dashboards to track and schedule bookings, inspections and maintenance issues. With automated government compliance tax reports, train staff quickly to prevent manual errors. 
  • Guest Handling: Schedule and track check-ins, check-outs, capture electronic signatures, manage group bookings and enable paperless transactions. 
  • Integrations: Cloud-based deployments allow collaboration with other revenue management, POS and entertainment systems. Zenya, Travelclick, Tripadvisor, Airbnb are some of the 100+ platforms available. 
  • Real-Time Reports and Analytics: Analyze and generate monthly, sales, daily reconciliation and custom reservation reports to track performances. 
  • Financial Overviews: Monitor receivables, invoices, investor payouts, commissions, deposits, customer profiles, vendors and taxes with its intelligent accounting module. 
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  • Reservations: Allow users to make commission-free reservations. Manage all bookings from a single screen. Calculate packages for families, single rooms and multiple rooms. Check a guest’s history and customize the booking experience according to their preferences.  
  • Housekeeping: Forecast housekeeping requirements like the number of staff, history and schedule daily tasks. Estimate daily cleaning time and net inspection time. Assign and manage everyday duties with a status screen.  
  • Mobile Application: Allow users to make reservations using mobile phones and tablets. Incorporate them with booking engines, in-app texting, check-in and check-outs, increase efficiency and guest satisfaction. 
  • Dashboard: Manage all tasks efficiently with individual dashboards for housekeeping, front-office and more. Look at the information on a priority basis on a single screen. 
  • Integrated Payments: Accepts all credit cards. Process card authorizations, deposits from all devices. Fully PCI-DSS compliant. 
  • POS Systems: Uses the global distribution system, internet billing and phone switches to make instant payments. Increase hotel revenue from add-on services. 
  • Reporting Module: Offers over 400 types of editable reports that are adjustable to meet property's needs. Print reports, view them on-screen or export them to Adobe, Word, HTML, Excel and other formats. 
  • Automated Communication: Send pre-arrival and post-departure emails to all who make reservations, including guests, owners and travel agents. Customize the content according to the target audience. 
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Product Ranking

#8

among all
Hotel Management Software

#78

among all
Hotel Management Software

Find out who the leaders are

Analyst Rating Summary

87
85
81
83
80
91
95
98
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Housekeeping Management
Groups and Allotment Management
Integrations and Extensibility
Platform Capability
Reporting
Groups and Allotment Management
Reservation and Loyalty Management
Platform Capability
Housekeeping Management
Front Desk Management

Analyst Ratings for Functional Requirements Customize This Data Customize This Data

WebRezPro
Resort Data Processing
+ Add Product + Add Product
Channel Management Front Desk Management Groups And Allotment Management Housekeeping Management Platform Capability Rate Management Reporting Reservation And Loyalty Management Revenue Management 81 80 95 97 93 72 93 91 60 83 91 98 94 96 74 72 97 77 0 25 50 75 100
83%
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92%
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100%
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89%
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11%
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11%
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75%
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88%
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Analyst Ratings for Technical Requirements Customize This Data Customize This Data

93%
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7%
60%
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40%

User Sentiment Summary

Excellent User Sentiment 300 reviews
Great User Sentiment 82 reviews
94%
of users recommend this product

WebRezPro has a 'excellent' User Satisfaction Rating of 94% when considering 300 user reviews from 4 recognized software review sites.

81%
of users recommend this product

Resort Data Processing has a 'great' User Satisfaction Rating of 81% when considering 82 user reviews from 2 recognized software review sites.

4.0 (1)
n/a
4.0 (2)
4.7 (3)
4.67 (162)
n/a
4.7 (135)
4.0 (79)

Awards

SelectHub research analysts have evaluated WebRezPro and concluded it earns best-in-class honors for Housekeeping Management, Reporting and Integrations and Extensibility. WebRezPro stands above the rest by achieving an ‘Excellent’ rating as a User Favorite.

User Favorite Award
Housekeeping Management Award
Reporting Award
Integrations and Extensibility Award

SelectHub research analysts have evaluated Resort Data Processing and concluded it earns best-in-class honors for Front Desk Management and Reservation and Loyalty Management.

Front Desk Management Award
Reservation and Loyalty Management Award

Synopsis of User Ratings and Reviews

Comprehensive Feature Set: WebRezPro offers a wide range of features, including a booking engine, property management system, channel manager, and more. This allows hotels to manage all aspects of their operations from a single platform.
User-Friendly Interface: The software is designed to be easy to use, even for those with no prior experience with property management systems. This can help to reduce training time and costs.
Cloud-Based: WebRezPro is a cloud-based solution, which means that it can be accessed from anywhere with an internet connection. This can be beneficial for hotels with multiple locations or remote employees.
Integrations: The software integrates with a variety of third-party applications, such as payment processors, accounting software, and marketing tools. This can help to streamline operations and improve efficiency.
Scalability: WebRezPro is scalable to meet the needs of hotels of all sizes. This means that it can grow with your business.
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Improved Guest Experience: Resort Data Processing can tailor guest experiences, such as remembering guest preferences for room temperature or offering personalized dining recommendations.
Streamlined Operations: The system can automate tasks like managing room availability, simplifying check-in/check-out processes, and tracking housekeeping schedules, freeing up staff for other tasks.
Data-Driven Insights: Resort Data Processing provides valuable data on guest behavior and preferences, enabling hotels to optimize pricing strategies, marketing campaigns, and staffing decisions.
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Usability Challenges: Users have reported that the system can be cumbersome and counterintuitive, leading to a steep learning curve and ongoing operational inefficiencies. The interface is often described as outdated and clunky, making it difficult to navigate and perform tasks efficiently.
Limited Customization: WebRezPro may not offer the level of flexibility required by some properties, particularly those with unique or complex operational needs. Customization options for reports, reservations, and guest communications can be restricted, hindering the ability to tailor the system to specific workflows.
Reporting Limitations: Generating comprehensive and insightful reports can be a challenge. Users have noted that the reporting functionality lacks depth and flexibility, making it difficult to extract meaningful data for informed decision-making. Customizing reports to meet specific requirements can also be cumbersome.
Integrations and Connectivity: Integrating WebRezPro with other essential hotel systems, such as revenue management or customer relationship management (CRM) tools, can be complex and may require additional development or custom solutions. This can limit the ability to streamline operations and leverage data across different platforms.
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Difficult to Use: Users have reported the system to be unintuitive and difficult to navigate, leading to frustration and wasted time.
Limited Reporting Functionality: Some users have expressed dissatisfaction with the limited reporting options available, making it challenging to extract meaningful insights from their data.
Lack of Integration Options: The lack of seamless integration with other commonly used hotel management software can create data silos and hinder operational efficiency.
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Over the past year, users have consistently given WebRezPro a thumbs-up for its user-friendliness, flexibility, and top-notch customer support. It's like having a personal assistant who knows the hotel biz inside and out. Users rave about how easy it is to juggle bookings from multiple platforms, avoiding double bookings and keeping availability up-to-date – talk about a lifesaver! Plus, the customer service team is always ready to lend a hand, making you feel like a valued guest rather than just another customer. However, no software is perfect, and WebRezPro has its quirks. Some users have mentioned occasional hiccups with stability and performance, like a temperamental Wi-Fi connection. And while it covers many popular online travel agencies, it could benefit from expanding its reach to include more local platforms – think of all the hidden gems it could unlock! Despite these minor drawbacks, WebRezPro remains a solid choice for businesses of all sizes, from cozy bed and breakfasts to sprawling resorts. Its ease of use, flexibility, and stellar customer support make it a reliable companion for navigating the ever-changing world of hospitality. So, if you're looking for a hotel management software that's both powerful and user-friendly, WebRezPro might just be your perfect match.

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User reviews suggest Resort Data Processing is a powerful tool for managing a variety of hotel tasks, but its learning curve can be steep and its performance can be sluggish at times. Users praise its robust features and affordability, particularly compared to competitors like Easy InnKeeping and Frontdesk Anywhere. However, some users find the software's interface to be less intuitive than desired, requiring more time to become proficient. For example, one user noted the extensive customization options for reports, confirmations, and folios, but also mentioned the initial setup and configuration felt cumbersome. This suggests Resort Data Processing is best suited for hotels with dedicated staff who can invest the time to learn the system's intricacies. Smaller hotels with limited staff or those seeking a more plug-and-play solution might find other options more user-friendly. Overall, Resort Data Processing offers a comprehensive suite of features at a competitive price, but potential users should be prepared for a learning curve.

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