ADP Workforce Now vs BambooHR

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Our analysts compared ADP Workforce Now vs BambooHR based on data from our 400+ point analysis of HR Management Software, user reviews and our own crowdsourced data from our free software selection platform.

Product Basics

ADP Workforce Now is a cloud and on-premise platform for businesses seeking a one-stop shop for everything HR, including remote, in-office or hybrid teams. It operates as a professional employer organization (PEO), offering tools to tackle complex and time-consuming HR tasks.

It includes payroll management, time and attendance, talent management and benefits administration. Tools like payroll automation, data syncing and error detection help HR managers overcome common challenges like payroll inaccuracies and time-consuming manual processing.

It's ideal for teams that want to boost efficiency and save time on core HR tasks while navigating compliance regulations. Its key features include applicant tracking and recruiting, compensation management, document management, employee onboarding, employee self-service and payroll management.

It’s embedded with protective layers such as physical security, intelligent detection, fraud defense and other mechanisms for enhanced security and data privacy.

According to recent user reviews, users generally find it intuitive and reasonably easy to navigate. In contrast, some users report long customer support wait times.

Monthly pricing starts at $110. Pricing also depends on features, modules or packages selected, such as bundling payroll and HR. A free trial is also available. 

Pros
  • Custom reporting
  • Easy clocking in and out
  • Detailed, accessible paystubs
Cons
  • Customer support variations
  • Learning curve during implementation
  • Occasional slowness
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BambooHR is an HRMS designed for small and medium-sized businesses, and provides solutions for organizations in all industries. Based in the cloud, it streamlines data collection throughout the employee lifecycle, warehousing relevant information in a centralized database to make it easily accessible for managers and individual employees.

It facilitates hiring, onboarding, compensation administration, performance management, provides employee self-service capabilities and everything in-between. It allows organizations to make customizations, set multiple administrators and maintain inactive employees.
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$110 Monthly
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$175 Monthly, quote-based
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Tailored to your specific needs
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Mobile
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Mobile

Product Assistance

Documentation
In Person
Live Online
Videos
Webinars
Documentation
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Live Online
Videos
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Email
Phone
Chat
FAQ
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Knowledge Base
24/7 Live Support
Email
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24/7 Live Support

Product Insights

  • Streamline Processes: Automate critical processes like onboarding, record-keeping and employee status changes. Track and report about certifications, licenses and compliance data.
  • Improve Employee Experience: Empower employees with access to their pay, benefits and time information. Employees can also request time off, view work schedules and download pay statements without HR/admin intervention.
  • View Real-Time Insights: View key metrics like labor costs, overtime, actual vs. scheduled hours, turnover rate and other KPIs using data analysis tools.
  • Integrate Seamlessly: Integrate with different systems like Workday, Litmos, ZipRecruiter, TSheets, QuickBooks, Slack, Microsoft Teams and more.
  • Manage Information Anywhere: Get 24/7 mobile access to time and attendance features, benefits data, and pay details with an app for iOS and Android platforms.
  • Enhance Data Security: ADP's security training and awareness program includes annual interactive training covering key topics and policies like phishing, malware and incident response. There are classroom sessions, webinars and visual aids.
  • Ensure Compliance: With built-in safeguards like error detection and data syncing, the platform aids compliance with labor laws and regulations.
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  • Apps Marketplace: Find official partner integrations and solutions in a unified location to choose add-ons that make BambooHR a more robust solution. 
  • Employee Self-Service: Employees can log in to view personal information, including time off balances, benefits information and the employee directory. Administrators can set reminders to notify employees when they have documents ready to e-sign or other tasks to complete. 
  • Ensure Privacy: Administrators can set permissions to allow employees to view and edit their personal information while restricting access to other sensitive data. Ensures that all individual employee information is kept private and protects important company information from employees who don’t need to see it. 
  • Live Support: Access live chat and phone support Monday through Friday, from 6 a.m. to 6 p.m. daily. 
  • Progress Tracking: Gain visibility into the progress of individual projects and activities to oversee workflows and approvals, as well as which individuals have completed them. 
  • Security and Peace of Mind: Guarantees enterprise-level data security for any data that is housed within the system, ensuring compliance for organizations with security needs. 
  • Self Onboarding: Enable employees to e-sign and complete documents as well as enter their own information to streamline the onboarding process and free up managers to focus on other important tasks. Employees and new hires can also send introduction emails to meet team members before the newest employee starts their first shift. 
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  • Payroll: Access employee pay data on a dashboard. Automate deductions for benefits and other compensation.
    • Manage tax filings and access historical pay summaries.
    • Prorate pay during a cycle or apply it to previous runs.
    • Identify payroll errors via warning notifications.
  • Time & Attendance: Offers tracking and scheduling capabilities with digital time clocking, visual schedules and clocks with finger scan functionality.
    • Facilitate absence management with absence analysis, leave tracking and more.
    • Secured Time Tracking: Reduce time theft (like buddy punching) with finger scanning, facial recognition and geofencing.
    • Time Tracking Options: Employees can clock in and out using their mobile device, kiosk app, web timesheet, tablet or smart time clock. The time kiosk application enables pin codes or facial recognition for an added layer of security.
    • Scheduling: Assign shifts and let employees swap as needed, reducing productivity bottlenecks. Configure scheduling work rules like max hours/days.
    • Scheduling by Skill: Ensure efficiency by matching specific employees to jobs based on their skills, licenses and certifications. Use skills-based scheduling to assign employees with the required language and training provisions.
    • Dashboards: View absences, schedules, hours worked and overtime. See timecard statuses to help wrap up time details without delaying payroll.
    • Time and Attendance Compliance: ADP’s compliance on-demand option gives clients access to a team of consultants for guidance on key practices. Access a content library with info on federal, state and local laws, and regulations.
  • Talent Management:
    • Recruiting and Hiring: Automatically create job descriptions and job postings. Offers screening, compliance mandates by location, hiring-practice guidance, credential verification and background check tools.
    • Management and Growth: View employee performance, deliver learning programs and offer leadership skill improvement tools. Reduce talent gaps and plan ahead with succession management.
  • Benefits Administration:
    • With ADP AE Snapshot™, managers can access employee metrics on enrollment preferences and decisions.
    • Access ranks of different plans, compare options, calculate and evaluate various scenarios, and configure plan selections with PlanFit.
    • Enroll and manage benefits through the mobile app.
    • Use eligibility, enrollment activity and plan summary reports.
  • ADP® DataCloud: Reference reliable industry data and compare company trends and data to information from similar organizations. Predict turnover and discover contributing factors using big data through Turnover Probability Explorer.
  • ADP® StandOut: Personalize digital coaching content and use 15-minute strength assessments. Offers:
    • Real-time team engagement, custom and performance pulse surveys.
    • Light-touch check-ins with employees.
    • Coaching intelligence and insights.
  • Learning Management: Allow employees to self-enroll for courses. Custom build or upload training content. Provides:
    • 41 pre-packaged compliance and development courses.
    • Course tracking dashboards.
    • Publishing and tracking of instructor-led training.
    • Online demos
  • HR Assist: Features include:
    • Federal and state compliance reporting, along with regulatory expertise and guidance.
    • Job description templates and wizards.
    • Employee handbook assistance.
    • HR doc library and toolkits with guides, forms, documents and policies.
    • ADP TotalSource®: Offers support for benefits, payroll, hiring and compliance across all 50 states. Has features like full-time recruiters, applicant tracking, ZipRecruiter integration, mobile-friendly career sites, background checks and onboarding.
  • Workforce Management: Effectively plan projects and assign tasks, even on the go. Managers can remotely view time off, hours worked and timecards. There’s also overtime and absence analytics and reporting for helpful insights.
  • Digital Record Keeping: Store confidential company data securely in the cloud. Upload data in batches to save time. Search and audit information.
  • Onboarding: Facilitate a fully integrated onboarding experience for new hires. Capabilities include:
    • Digital onboarding
    • Digital I-9 processing.
    • Identification of employee payment preferences.
    • Onboarding completion reminders.
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  • Applicant Tracking System (ATS): Allows recruiters to post jobs to popular job sharing sites and social media. Sends alerts to notify recruiters as candidates move through the application process and offers in-app messaging features to answer candidate questions directly. 
  • Overtime Compliance: Checks overtime regulations in all 50 states and territories, ensuring compliance. 
  • Benefits Administration: Provides an option to set a variable rate health plan or enable users to sync with Maxwell Health, a third-party benefits administration outsourcer. 
  • Calendars: Generate a “Who’s Out” calendar to track which employees are out on sick leave or PTO. Integrates with popular third-party calendar apps such as Google Calendar, iCalendar and Outlook Calendar, enabling employees to synchronize their devices so they can easily view who will be available and when. 
  • Custom Workflows: Build data entry workflows that allow different individuals to be assigned to tasks and enter information. Up to five different individuals can make changes and approve workflows. 
  • Employee Reviews: Measure employee satisfaction and see how to boost employee engagement via anonymous scorecards that allow employees to evaluate the workplace. Combines eNPS and intelligent feedback analysis to gauge all aspects of the employee experience. 
  • Inbox Notifications: Alerts managers when an employee submits a time off request and reminds managers when they need to take action, such as approving or denying these requests. 
  • Mobile Capability: Provides desktop benefits from anywhere. Android and iOS-compatible apps allow employees to view time off balances, request time off, view company directories, contact employees via direct message and more. 
  • Offboarding Alerts: Send reminders to system administrators and managers to ensure that all aspects of the offboarding process are completed before an employee leaves their position and it’s too late. 
  • Performance Management Add-On: Allows employees to leave peer reviews through an objective feedback questionnaire to provide more robust evaluations. Aids managers in evaluating and comparing employee performance on an individual and departmental level, as well as across the entire company. 
  • Streamlined Reporting: Quickly generate a variety of reports including EEO-1 via the library of built-in reports. Set custom permissions to keep confidential information safe and then share reports with an unlimited number of individuals for review. 
  • Time Off Calculator: Employees can check their current PTO balances, see any upcoming time off that they have scheduled and make PTO calculations with the in-app calculator to determine how much PTO they will accrue in the future. 
  • Time Tracking: Allows employees to clock-in and clock-out for shifts as well as view their timesheets. Alerts remind employees and managers to keep their timesheets up to date with accurate hours and approve timecards when necessary. 
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Product Ranking

#11

among all
HR Management Software

#38

among all
HR Management Software

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Analyst Rating Summary

77
59
86
62
56
49
84
21
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Training
Availability and Scalability
User Support
Document Management
Payroll Management
Vendor Information
Professional Services and Maintenance
Training

Analyst Ratings for Functional Requirements Customize This Data Customize This Data

ADP Workforce Now
BambooHR
+ Add Product + Add Product
Applicant Tracking And Recruiting Benefits Management Compensation Management Document Management Employee Engagement Employee Onboarding And Administration Employee Self Service Learning Management Payroll Management Performance Management Platform Capabilities Reporting And Dashboard Succession Management Time And Attendance Management Workforce Management 86 56 84 94 23 88 89 69 94 62 84 86 77 61 51 62 49 21 78 79 80 60 36 49 53 61 62 25 54 31 0 25 50 75 100
73%
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81%
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78%
11%
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67%
17%
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83%
8%
75%
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25%
33%
42%
9%
55%
36%
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18%
82%

Analyst Ratings for Technical Requirements Customize This Data Customize This Data

ADP Workforce Now
BambooHR
+ Add Product + Add Product
Availability And Scalability Deployment Options Integrations And Extensibility Mobile Platform Security 96 50 72 92 71 50 71 75 0 25 50 75 100
100%
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33%
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40%
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83%
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17%
67%
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33%

Analyst Ratings for Vendor Qualification Requirements Customize This Data Customize This Data

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User Sentiment Summary

Great User Sentiment 10989 reviews
Excellent User Sentiment 4948 reviews
85%
of users recommend this product

ADP Workforce Now has a 'great' User Satisfaction Rating of 85% when considering 10989 user reviews from 5 recognized software review sites.

91%
of users recommend this product

BambooHR has a 'excellent' User Satisfaction Rating of 91% when considering 4948 user reviews from 6 recognized software review sites.

5.0 (19)
5.0 (38)
4.1 (3109)
4.4 (1048)
n/a
4.58 (1773)
4.4 (5734)
4.6 (1589)
4.4 (358)
4.6 (272)
4.0 (1769)
4.3 (228)

Awards

SelectHub research analysts have evaluated ADP Workforce Now and concluded it earns best-in-class honors for Training.

Training Award

SelectHub research analysts have evaluated BambooHR and concluded it earns best-in-class honors for Vendor Information. BambooHR stands above the rest by achieving an ‘Excellent’ rating as a User Favorite.

User Favorite Award
Vendor Information Award

Synopsis of User Ratings and Reviews

Users generally have positive feedback about ADP's time tracking, highlighting its ease of use for clocking in and out, viewing time cards, and requesting time off.
Users highlight quick access to paystubs from current and past jobs. They appreciate having all paystub information in one place and find it easy to download. There are also detailed breakdowns of earnings and deductions.
60% of users appreciate reporting capabilities, particularly the custom reports feature, finding it helpful for generating tailored insights.
64% of users find the system intuitive and user-friendly, praising easy navigation and accessibility of features.
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Ease to Use: BambooHR has an intuitive and user-friendly interface, according to 100% of reviews on the UI.
Leave and Attendance Management: 85% of reviews on leave and ATS indicated that it’s quick and efficient for recording and updating these details.
Employee Self-Service: 100% of reviews mentioning self-service observed that it helps easily update personal information, view job history, and generate pay stubs and benefits information.
Onboarding: Automated workflows make the onboarding experience simpler and faster, according to all reviews referring to this aspect.
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While some users appreciate backend support, such as assistance with 401k information, 73% of users express frustration with customer service, citing long wait times.
47% of users experienced a learning curve with features during implementation. Some users mention poor implementation support, leading to a confusing onboarding experience for employees.
40% of users express reports have room for improvement, noting the reporting functionality can be complex and not intuitive enough, with limitations in filter prompts.
36% of users note difficulties with integration between features and occasional slowness and feel that certain aspects are scattered.
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Lacks Crucial Tools: Lacks functions such as attaching documents for employee benefits, restrictions on editing employee forms once saved and more, according to all reviews on this element.
Custom Report Filters: According to 100% of reviews on reports, it doesn't provide any option to customize report filters.
Payroll Processing and Management: All reviews mentioning this element noted that the software lacks an in-house tool for payroll processing and management.
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ADP Workforce Now is a popular PEO and HR solution for businesses that need a comprehensive HCM for payroll, time and attendance, benefits administration, reporting, and compliance assistance. It’s ideal for small teams, mid-sized organizations and larger businesses looking to improve their time tracking, ensure payroll accuracy and go paperless with document management.Standout features include automated time tracking, collaborative scheduling, talent acquisition, configurable work rules, employee self service and data syncing.Time and attendance features support productivity by ensuring proper staffing, tracking time via desktop or app, and providing time clocks or ADP® Kiosk access. Additionally, it supports online schedule management, time-off requests and approvals.It also facilitates benefits administration, SmartCompliance, financial wellness support, and performance and compensation management, fostering a positive employee experience.Additionally, ADP Workforce Now has AI capabilities that can automate repetitive tasks, analyze workforce data for insights, find tax forms, access company policies, and submit PTO requests through mobile devices or myADP. AI-driven analytics aid decision-making across key HR functions like recruiting, compliance and time management.Users commend ADP's time tracking for its efficiency and user-friendly interface. However, some users report drawbacks, including customer service issues and a learning curve during implementation.As a PEO, ADP offers assistance with workers' compensation, claims management and tax support in all 50 states.Overall, ADP Workforce Now is an inclusive HR solution that provides essential features for payroll, time tracking, and HR management while also offering custom reports, automation and AI capabilities to all business sizes.

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BambooHR provides hiring, onboarding, compensation administration, performance management and employee self-service capabilities to companies of all sizes and industries. Reviews suggest that it has an intuitive and easy-to-use interface. Employee self-service and a simplified onboarding experience are some noteworthy capabilities. The most repeated drawbacks include the absence of crucial functionality and the inability to customize report filters. Moreover, in-house payroll processing and management isn’t included. It can be a solid choice for companies willing to integrate with a third-party payroll provider.

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