Home > HR Management Software > ADP Workforce Now > ADP Workforce Now vs Hibob

ADP Workforce Now vs Hibob

Last Updated: November 18th, 2024

Our analysts compared ADP Workforce Now vs Hibob based on data from our 400+ point analysis of HR Management Software, user reviews and our own crowdsourced data from our free software selection platform.

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Product Basics

ADP Workforce Now is a cloud and on-premise platform for businesses seeking a one-stop shop for everything HR, including remote, in-office or hybrid teams. It operates as a professional employer organization (PEO), offering tools to tackle complex and time-consuming HR tasks.

It includes payroll management, time and attendance, talent management and benefits administration. Tools like payroll automation, data syncing and error detection help HR managers overcome common challenges like payroll inaccuracies and time-consuming manual processing.

It's ideal for teams that want to boost efficiency and save time on core HR tasks while navigating compliance regulations. Its key features include applicant tracking and recruiting, compensation management, document management, employee onboarding, employee self-service and payroll management.

It’s embedded with protective layers such as physical security, intelligent detection, fraud defense and other mechanisms for enhanced security and data privacy.

According to recent user reviews, users generally find it intuitive and reasonably easy to navigate. In contrast, some users report long customer support wait times.

Monthly pricing starts at $110. Pricing also depends on features, modules or packages selected, such as bundling payroll and HR. A free trial is also available.

Pros

Custom reporting
Easy clocking in and out
Detailed, accessible paystubs

Cons

Customer support variations
Learning curve during implementation
Occasional slowness

Bob, by Hibob is a people management solution that simplifies attendance, onboarding, performance and helps businesses adopt a fresh approach to enhance the employee experience. Its engagement tools and actionable insights help human resources professionals adopt a data-driven technique to decision-making. It helps customize reports, dashboards and provides access to its documents hub to automate paperwork.

Its ongoing support, combined with seamless integrations, makes it accessible for employees and managers. It is data-oriented and is designed to help businesses excite, attract, develop and retain their best talent. It focuses on changing how modern businesses engage and interact with their employees.

It lets companies interact with their employees from anywhere, creating a sense of unity. Some of its capabilities include shout-outs, club views, an optional benefits store and surveys. Seamless integrations with external modules like Comeet, Slack, onelogin, Workable, Google Calendar and more help adapt to growth.

$110 Monthly

Free Trial is available →

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Tailored to your specific needs

$16/Employee, Monthly

Free Trial is unavailable →

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Tailored to your specific needs

Small

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Small

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Mac

Linux

Android

Chromebook

Windows

Mac

Linux

Android

Chromebook

Cloud

On-Premise

Mobile

Cloud

On-Premise

Mobile

Product Assistance

Documentation

In Person

Live Online

Videos

Webinars

Documentation

In Person

Live Online

Videos

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Phone

Chat

FAQ

Forum

Knowledge Base

24/7 Live Support

Phone

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24/7 Live Support

Product Insights

Streamline Processes: Automate critical processes like onboarding, record-keeping and employee status changes. Track and report about certifications, licenses and compliance data.
Improve Employee Experience: Empower employees with access to their pay, benefits and time information. Employees can also request time off, view work schedules and download pay statements without HR/admin intervention.
View Real-Time Insights: View key metrics like labor costs, overtime, actual vs. scheduled hours, turnover rate and other KPIs using data analysis tools.
Integrate Seamlessly: Integrate with different systems like Workday, Litmos, ZipRecruiter, TSheets, QuickBooks, Slack, Microsoft Teams and more.
Manage Information Anywhere: Get 24/7 mobile access to time and attendance features, benefits data, and pay details with an app for iOS and Android platforms.
Enhance Data Security: ADP's security training and awareness program includes annual interactive training covering key topics and policies like phishing, malware and incident response. There are classroom sessions, webinars and visual aids.
Ensure Compliance: With built-in safeguards like error detection and data syncing, the platform aids compliance with labor laws and regulations.

User-Friendly UI: Offers a user-friendly UI that strengthens company culture by fostering meaningful professional and social relationships. Create social profiles, share company news and acknowledge employee achievements with shout-outs or kudos. Boost employee motivation with regular appreciation to enhance their productivity.
Supports Non-Traditional Businesses: Designed to support non-traditional and fast-growing organizational structures spread across countries with in-house and remote teams. Track multiple holiday calendars, currencies and customize workflows with fields to meet local needs and practices. Users can scale it to match their growing businesses with key statistics, individual newsfeeds and local information.
Streamlines Core HR Processes: Automation streamlines a company’s core HR processes and provides a customized onboarding mechanism. Track time and attendance easily while freeing-up HR professionals to focus on complex tasks. Closely monitor changing employee sentiment with optional surveys. Enhance HR performance and amplify employee experiences with crucial business metrics.
Customizable: Users can customize it to meet their unique business needs with minimum assistance. Manage employees while growing from a small business to an enterprise. Scale and modify processes of a growing organization with site settings, customizable processes, workflows and time-off policies. Adapt to local cultures of multiple countries, including workplace customs and national holidays.
Integrations: Offers native integrations with applicant tracking systems like Workable, Greenhouse, Levera and Workable to streamline recruitment processes. Integrates with third-party collaboration tools, including Slack, Microsoft Azure, Microsoft Teams, G-Suite and more.

Payroll: Access employee pay data on a dashboard. Automate deductions for benefits and other compensation.
- Manage tax filings and access historical pay summaries.
- Prorate pay during a cycle or apply it to previous runs.
- Identify payroll errors via warning notifications.
Time & Attendance: Offers tracking and scheduling capabilities with digital time clocking, visual schedules and clocks with finger scan functionality.
- Facilitate absence management with absence analysis, leave tracking and more.
- Secured Time Tracking: Reduce time theft (like buddy punching) with finger scanning, facial recognition and geofencing.
- Time Tracking Options: Employees can clock in and out using their mobile device, kiosk app, web timesheet, tablet or smart time clock. The time kiosk application enables pin codes or facial recognition for an added layer of security.
- Scheduling: Assign shifts and let employees swap as needed, reducing productivity bottlenecks. Configure scheduling work rules like max hours/days.
- Scheduling by Skill: Ensure efficiency by matching specific employees to jobs based on their skills, licenses and certifications. Use skills-based scheduling to assign employees with the required language and training provisions.
- Dashboards: View absences, schedules, hours worked and overtime. See timecard statuses to help wrap up time details without delaying payroll.
- Time and Attendance Compliance: ADP’s compliance on-demand option gives clients access to a team of consultants for guidance on key practices. Access a content library with info on federal, state and local laws, and regulations.
Talent Management:
- Recruiting and Hiring: Automatically create job descriptions and job postings. Offers screening, compliance mandates by location, hiring-practice guidance, credential verification and background check tools.
- Management and Growth: View employee performance, deliver learning programs and offer leadership skill improvement tools. Reduce talent gaps and plan ahead with succession management.
Benefits Administration:
- With ADP AE Snapshot™, managers can access employee metrics on enrollment preferences and decisions.
- Access ranks of different plans, compare options, calculate and evaluate various scenarios, and configure plan selections with PlanFit.
- Enroll and manage benefits through the mobile app.
- Use eligibility, enrollment activity and plan summary reports.
ADP® DataCloud: Reference reliable industry data and compare company trends and data to information from similar organizations. Predict turnover and discover contributing factors using big data through Turnover Probability Explorer.
ADP® StandOut: Personalize digital coaching content and use 15-minute strength assessments. Offers:
- Real-time team engagement, custom and performance pulse surveys.
- Light-touch check-ins with employees.
- Coaching intelligence and insights.
Learning Management: Allow employees to self-enroll for courses. Custom build or upload training content. Provides:
- 41 pre-packaged compliance and development courses.
- Course tracking dashboards.
- Publishing and tracking of instructor-led training.
- Online demos
HR Assist: Features include:
- Federal and state compliance reporting, along with regulatory expertise and guidance.
- Job description templates and wizards.
- Employee handbook assistance.
- HR doc library and toolkits with guides, forms, documents and policies.
- ADP TotalSource®: Offers support for benefits, payroll, hiring and compliance across all 50 states. Has features like full-time recruiters, applicant tracking, ZipRecruiter integration, mobile-friendly career sites, background checks and onboarding.
Workforce Management: Effectively plan projects and assign tasks, even on the go. Managers can remotely view time off, hours worked and timecards. There’s also overtime and absence analytics and reporting for helpful insights.
Digital Record Keeping: Store confidential company data securely in the cloud. Upload data in batches to save time. Search and audit information.
Onboarding: Facilitate a fully integrated onboarding experience for new hires. Capabilities include:
- Digital onboarding
- Digital I-9 processing.
- Identification of employee payment preferences.
- Onboarding completion reminders.

Automation: Automate time and attendance approvals and reports through its central hub. Simplify clocking in and out for remote and frontline teams. Monitor and manage employee work hours in a streamlined and transparent manner. Monitor attendance reports, work cycles and approve hours while ensuring accuracy and timeliness. Ease payroll generation worries with full views of attendance information and editing abilities.
Onboarding: Set up multiple onboarding flows tailored to meet staff requirements. Gather accurate employee information for onboarding talent profiles to get new recruits started immediately. Automate processes and personalize them to cater to a diverse talent pool. Offer new employees insight into company culture before their starting day. Lets new employees complete their paperwork and document uploads during pre-onboarding to start the first day productively.
Payroll Management: Users can prepare crucial employee data for the payroll system of their choice. Pay employees spread across multiple locations accurately with its flexible integration. Verify and collect payroll data for accuracy. Generate payroll information and benefits from data stored within the solution. Monitor employee changes throughout the payroll cycle to update data. Verify changes in payroll through visual dashboard tracking before running payroll.
Performance Management: Configure performance review cycles and preview new cycles according to their suitability. Customize reminders, settings and messages throughout review cycles. Get a holistic view of staff by including their career timelines and multiple perspectives into the review mechanism. Set an anonymous review system to enhance response quality. Empower staff to select peer reviewers on their own.
Reporting: Automated HR analytics help companies make smart and data-backed HR decisions. Send HR reports monthly with real-time information. Select templates to download or view HR insights. Receive reports, analysis and real-time data with advanced filter capabilities. Analyze employee status and business trends for easy decision making.
Engagement Surveys: Understand staff attitudes and perceptions with real-time analytics. Employees get a platform to voice opinions for ongoing surveys as part of feedback architecture. Monitor employee lifecycle events and milestones in real-time. Boost employee engagement and satisfaction with a wholesome approach towards enriching employee experiences.

Product Ranking

#11

among all
HR Management Software

#316

among all
HR Management Software

Find out who the leaders are

Analyst Rating Summary

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Analyst Ratings for Functional Requirements Customize This Data Customize This Data

ADP Workforce Now

Hibob

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User Sentiment Summary

85%

of users recommend this product

ADP Workforce Now has a 'great' User Satisfaction Rating of 85% when considering 10989 user reviews from 5 recognized software review sites.

88%

of users recommend this product

Hibob has a 'great' User Satisfaction Rating of 88% when considering 255 user reviews from 4 recognized software review sites.

5.0 (19)

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4.1 (3109)

4.3 (178)

4.4 (5734)

4.5 (51)

4.4 (358)

4.3 (7)

4.0 (1769)

4.8 (19)

Awards

Synopsis of User Ratings and Reviews

Users generally have positive feedback about ADP's time tracking, highlighting its ease of use for clocking in and out, viewing time cards, and requesting time off.

Users highlight quick access to paystubs from current and past jobs. They appreciate having all paystub information in one place and find it easy to download. There are also detailed breakdowns of earnings and deductions.

60% of users appreciate reporting capabilities, particularly the custom reports feature, finding it helpful for generating tailored insights.

64% of users find the system intuitive and user-friendly, praising easy navigation and accessibility of features.

User Experience: HiBob is known for its modern and intuitive design, making it easy for HR professionals to navigate and use effectively.

Employee Engagement: The platform includes features that specifically focus on boosting employee engagement, recognition, and performance.

Comprehensive Solution: HiBob offers a wide array of HR functionalities, covering everything from onboarding to performance management and analytics.

Customization: Users can tailor workflows and tasks within HiBob to align with their specific needs, without constant reliance on HiBob's support team.

Data Insights: HiBob provides robust reporting and analytics features, giving HR teams valuable data-driven insights to inform decision-making.

While some users appreciate backend support, such as assistance with 401k information, 73% of users express frustration with customer service, citing long wait times.

47% of users experienced a learning curve with features during implementation. Some users mention poor implementation support, leading to a confusing onboarding experience for employees.

40% of users express reports have room for improvement, noting the reporting functionality can be complex and not intuitive enough, with limitations in filter prompts.

36% of users note difficulties with integration between features and occasional slowness and feel that certain aspects are scattered.

Onboarding Functionality: HiBob's onboarding features are considered less comprehensive compared to its other functions, which might create extra work for HR during employee onboarding.

Support Reliability: Some users have expressed concerns about the consistency and responsiveness of HiBob's customer support, potentially causing delays in issue resolution.

Sales Promise Fulfillment: There have been instances where users felt that the promises made by the sales team during the initial purchase were not fully met, leading to potential dissatisfaction with the product's delivery.

ADP Workforce Now is a popular PEO and HR solution for businesses that need a comprehensive HCM for payroll, time and attendance, benefits administration, reporting, and compliance assistance. It’s ideal for small teams, mid-sized organizations and larger businesses looking to improve their time tracking, ensure payroll accuracy and go paperless with document management.Standout features include automated time tracking, collaborative scheduling, talent acquisition, configurable work rules, employee self service and data syncing.Time and attendance features support productivity by ensuring proper staffing, tracking time via desktop or app, and providing time clocks or ADP® Kiosk access. Additionally, it supports online schedule management, time-off requests and approvals.It also facilitates benefits administration, SmartCompliance, financial wellness support, and performance and compensation management, fostering a positive employee experience.Additionally, ADP Workforce Now has AI capabilities that can automate repetitive tasks, analyze workforce data for insights, find tax forms, access company policies, and submit PTO requests through mobile devices or myADP. AI-driven analytics aid decision-making across key HR functions like recruiting, compliance and time management.Users commend ADP's time tracking for its efficiency and user-friendly interface. However, some users report drawbacks, including customer service issues and a learning curve during implementation.As a PEO, ADP offers assistance with workers' compensation, claims management and tax support in all 50 states.Overall, ADP Workforce Now is an inclusive HR solution that provides essential features for payroll, time tracking, and HR management while also offering custom reports, automation and AI capabilities to all business sizes.

User reviews from the past year indicate that HiBob is a breath of fresh air in the realm of HR software. Users consistently praise its intuitive and user-friendly interface, which simplifies complex HR tasks and reduces administrative burden. One user, for example, raved about the platform's ability to streamline data management, making it a "breeze" to compile and organize employee information. This ease of use is a key differentiator for HiBob, as many competing products are often bogged down by clunky interfaces and convoluted workflows. However, some users have pointed out that while HiBob excels in many areas, its onboarding features could use some improvement. Despite this, the software's strengths, such as its robust reporting and analytics, customizable workflows, and comprehensive employee database management, have earned it a reputation as a powerful and flexible HR solution. Users particularly appreciate the platform's ability to generate custom reports, providing valuable insights into workforce trends and employee performance. Overall, HiBob is best suited for small to mid-sized businesses, especially those with a globally distributed workforce, that are looking for a modern, agile, and employee-centric HR solution. Its intuitive design, coupled with its comprehensive suite of features, makes it an ideal choice for organizations aiming to streamline HR processes, enhance employee engagement, and gain a competitive edge in today's rapidly evolving business landscape.

Screenshots

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FAQ

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