ADP Workforce Now vs TimeForge

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Our analysts compared ADP Workforce Now vs TimeForge based on data from our 400+ point analysis of HR Management Software, user reviews and our own crowdsourced data from our free software selection platform.

Product Basics

ADP Workforce Now is a cloud and on-premise platform for businesses seeking a one-stop shop for everything HR, including remote, in-office or hybrid teams. It operates as a professional employer organization (PEO), offering tools to tackle complex and time-consuming HR tasks.

It includes payroll management, time and attendance, talent management and benefits administration. Tools like payroll automation, data syncing and error detection help HR managers overcome common challenges like payroll inaccuracies and time-consuming manual processing.

It's ideal for teams that want to boost efficiency and save time on core HR tasks while navigating compliance regulations. Its key features include applicant tracking and recruiting, compensation management, document management, employee onboarding, employee self-service and payroll management.

It’s embedded with protective layers such as physical security, intelligent detection, fraud defense and other mechanisms for enhanced security and data privacy.

According to recent user reviews, users generally find it intuitive and reasonably easy to navigate. In contrast, some users report long customer support wait times.

Monthly pricing starts at $110. Pricing also depends on features, modules or packages selected, such as bundling payroll and HR. A free trial is also available. 

Pros
  • Custom reporting
  • Easy clocking in and out
  • Detailed, accessible paystubs
Cons
  • Customer support variations
  • Learning curve during implementation
  • Occasional slowness
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Timeforge is an all-in-one labor management solution that helps manage employee hiring, training, scheduling, communications and payroll. You can manage all aspects of your labor operations seamlessly from a centralized software without any data silos.

Its employee scheduling module provides a visual calendar that allows you to easily drag and drop shifts, ensuring optimal staffing levels at all times. Additionally, the built-in time tracking feature enables employees to clock in and out of work, eliminating the need for manual timesheets and reducing the risk of errors.

To help you run your team like clockwork, Timeforge also incorporates nifty HR and compliance management tools. You can manage employee records, track sick leave and vacation time, and ensure compliance with labor regulations. The software's built-in compliance alerts keep you informed about any changes in labor laws and avoid costly penalties.

The built-in messaging feature lets you communicate with your team easily, so you won’t lose important conversations across different platforms, minimizing the risk of miscommunication. Moreover, a native payment processor ensures same-day pay, boosting employee satisfaction and reducing administrative overhead.

Finally, Timeforge empowers you to make data-driven decisions with its labor analytics, reporting and sales forecasting capabilities. You can analyze employee performance, track labor costs and forecast future staffing needs based on historical data. This insight enables you to optimize your workforce, improve operational efficiency and drive business growth.

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$110 Monthly
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Tailored to your specific needs
$2.50/User, Monthly
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Tailored to your specific needs
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Mobile
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Product Assistance

Documentation
In Person
Live Online
Videos
Webinars
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Videos
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Email
Phone
Chat
FAQ
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Knowledge Base
24/7 Live Support
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24/7 Live Support

Product Insights

  • Streamline Processes: Automate critical processes like onboarding, record-keeping and employee status changes. Track and report about certifications, licenses and compliance data.
  • Improve Employee Experience: Empower employees with access to their pay, benefits and time information. Employees can also request time off, view work schedules and download pay statements without HR/admin intervention.
  • View Real-Time Insights: View key metrics like labor costs, overtime, actual vs. scheduled hours, turnover rate and other KPIs using data analysis tools.
  • Integrate Seamlessly: Integrate with different systems like Workday, Litmos, ZipRecruiter, TSheets, QuickBooks, Slack, Microsoft Teams and more.
  • Manage Information Anywhere: Get 24/7 mobile access to time and attendance features, benefits data, and pay details with an app for iOS and Android platforms.
  • Enhance Data Security: ADP's security training and awareness program includes annual interactive training covering key topics and policies like phishing, malware and incident response. There are classroom sessions, webinars and visual aids.
  • Ensure Compliance: With built-in safeguards like error detection and data syncing, the platform aids compliance with labor laws and regulations.
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  • Streamline PTO Handling: Timeforge offers a robust leave and absence management module that scored a perfect 100 rating from our analysts. It allows you to configure custom leave policies, track balances and set blackout periods, helping you handle leave requests efficiently while staying compliant with your organization's policies. The platform also supports partial day-offs and simplifies time-off requests and approvals for both employees and managers.
  • Simplify Scheduling: According to our data, the platform excels in its scheduling capabilities, offering every key scheduling feature ready to use out of the box. With features like ad-hoc scheduling, auto-scheduling and a drag-and-drop interface, you can easily create, modify and manage schedules. The system also identifies scheduling conflicts, supports multi-location scheduling and provides various visualization options to help you better understand and communicate schedules.
  • Adopt a Data-Driven Decision-Making Approach: The platform’s reporting and analytics capabilities are another strong suit, receiving a perfect rating from our analysts. With customizable dashboards and report templates, you can easily track KPIs and identify areas for improvement. Additionally, its sales forecasting capabilities enable you to analyze historical sales data and predict future demand, helping you optimize workforce allocation.
  • Ensure Compliance With Labor Regulations: Lastly, the platform offers a robust security and compliance management toolkit that got a 100 analyst rating. The solution adheres to industry-standard regulations such as FLSA, OSHA and GDPR, ensuring that your organization complies with relevant labor and data protection laws. Additionally, its role-based permissions and single sign-on capabilities provide security and control over access to sensitive employee data.
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  • Payroll: Access employee pay data on a dashboard. Automate deductions for benefits and other compensation.
    • Manage tax filings and access historical pay summaries.
    • Prorate pay during a cycle or apply it to previous runs.
    • Identify payroll errors via warning notifications.
  • Time & Attendance: Offers tracking and scheduling capabilities with digital time clocking, visual schedules and clocks with finger scan functionality.
    • Facilitate absence management with absence analysis, leave tracking and more.
    • Secured Time Tracking: Reduce time theft (like buddy punching) with finger scanning, facial recognition and geofencing.
    • Time Tracking Options: Employees can clock in and out using their mobile device, kiosk app, web timesheet, tablet or smart time clock. The time kiosk application enables pin codes or facial recognition for an added layer of security.
    • Scheduling: Assign shifts and let employees swap as needed, reducing productivity bottlenecks. Configure scheduling work rules like max hours/days.
    • Scheduling by Skill: Ensure efficiency by matching specific employees to jobs based on their skills, licenses and certifications. Use skills-based scheduling to assign employees with the required language and training provisions.
    • Dashboards: View absences, schedules, hours worked and overtime. See timecard statuses to help wrap up time details without delaying payroll.
    • Time and Attendance Compliance: ADP’s compliance on-demand option gives clients access to a team of consultants for guidance on key practices. Access a content library with info on federal, state and local laws, and regulations.
  • Talent Management:
    • Recruiting and Hiring: Automatically create job descriptions and job postings. Offers screening, compliance mandates by location, hiring-practice guidance, credential verification and background check tools.
    • Management and Growth: View employee performance, deliver learning programs and offer leadership skill improvement tools. Reduce talent gaps and plan ahead with succession management.
  • Benefits Administration:
    • With ADP AE Snapshot™, managers can access employee metrics on enrollment preferences and decisions.
    • Access ranks of different plans, compare options, calculate and evaluate various scenarios, and configure plan selections with PlanFit.
    • Enroll and manage benefits through the mobile app.
    • Use eligibility, enrollment activity and plan summary reports.
  • ADP® DataCloud: Reference reliable industry data and compare company trends and data to information from similar organizations. Predict turnover and discover contributing factors using big data through Turnover Probability Explorer.
  • ADP® StandOut: Personalize digital coaching content and use 15-minute strength assessments. Offers:
    • Real-time team engagement, custom and performance pulse surveys.
    • Light-touch check-ins with employees.
    • Coaching intelligence and insights.
  • Learning Management: Allow employees to self-enroll for courses. Custom build or upload training content. Provides:
    • 41 pre-packaged compliance and development courses.
    • Course tracking dashboards.
    • Publishing and tracking of instructor-led training.
    • Online demos
  • HR Assist: Features include:
    • Federal and state compliance reporting, along with regulatory expertise and guidance.
    • Job description templates and wizards.
    • Employee handbook assistance.
    • HR doc library and toolkits with guides, forms, documents and policies.
    • ADP TotalSource®: Offers support for benefits, payroll, hiring and compliance across all 50 states. Has features like full-time recruiters, applicant tracking, ZipRecruiter integration, mobile-friendly career sites, background checks and onboarding.
  • Workforce Management: Effectively plan projects and assign tasks, even on the go. Managers can remotely view time off, hours worked and timecards. There’s also overtime and absence analytics and reporting for helpful insights.
  • Digital Record Keeping: Store confidential company data securely in the cloud. Upload data in batches to save time. Search and audit information.
  • Onboarding: Facilitate a fully integrated onboarding experience for new hires. Capabilities include:
    • Digital onboarding
    • Digital I-9 processing.
    • Identification of employee payment preferences.
    • Onboarding completion reminders.
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  • Employee Management: Track candidates before they even become employees, seamlessly transferring information over to HR files. It can monitor the progress and completion of forms, exams and training, as well as notify employees of forms they need to complete before they even clock in for a shift.
  • Employee Self-Service: Provide employees with access to the system as soon as they accept an offer, allowing the new employee to enter all of their information into the database and freeing up managers to focus on other essential onboarding tasks.
  • Communication Tools: Send texts and alerts to individual employees or groups of staff members. Managers can send communications as necessary or enable the system to automatically send notifications regarding things like schedule changes or open shifts.
  • Mobile Access: Log into the platform from any internet-connected device, allowing managers and employees alike to complete essential tasks, such as clocking in for work or requesting a shift change. Mobile apps are available for both Android and iOS, with specific apps for employees and managers.
  • HR Types: Create, customize, categorize and track various types of files, including employee information sheets and tax forms. Managers and employees can both upload relevant documents and files, allowing for centralized storage and organization.
  • Learning and Development: Develop HR Activities and send them to employees for completion. Activities can include everything from collecting employee information to assigning training courses to employees.
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Product Ranking

#11

among all
HR Management Software

#45

among all
HR Management Software

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Analyst Rating Summary

77
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86
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84
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Analyst Ratings for Functional Requirements Customize This Data Customize This Data

ADP Workforce Now
TimeForge
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Applicant Tracking And Recruiting Benefits Management Compensation Management Document Management Employee Engagement Employee Onboarding And Administration Employee Self Service Learning Management Payroll Management Performance Management Platform Capabilities Reporting And Dashboard Succession Management Time And Attendance Management Workforce Management 86 56 84 94 23 88 89 69 94 62 84 86 77 61 51 0 25 50 75 100
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Analyst Ratings for Technical Requirements Customize This Data Customize This Data

ADP Workforce Now
TimeForge
+ Add Product + Add Product
Availability And Scalability Deployment Options Integrations And Extensibility Mobile Platform Security 96 50 72 92 0 25 50 75 100
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Analyst Ratings for Vendor Qualification Requirements Customize This Data Customize This Data

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User Sentiment Summary

Great User Sentiment 10989 reviews
Excellent User Sentiment 41 reviews
85%
of users recommend this product

ADP Workforce Now has a 'great' User Satisfaction Rating of 85% when considering 10989 user reviews from 5 recognized software review sites.

94%
of users recommend this product

TimeForge has a 'excellent' User Satisfaction Rating of 94% when considering 41 user reviews from 3 recognized software review sites.

5.0 (19)
n/a
4.1 (3109)
5.0 (1)
4.4 (5734)
4.7 (37)
4.4 (358)
n/a
4.0 (1769)
4.5 (3)

Awards

SelectHub research analysts have evaluated ADP Workforce Now and concluded it earns best-in-class honors for Training.

Training Award

TimeForge stands above the rest by achieving an ‘Excellent’ rating as a User Favorite.

User Favorite Award

Synopsis of User Ratings and Reviews

Users generally have positive feedback about ADP's time tracking, highlighting its ease of use for clocking in and out, viewing time cards, and requesting time off.
Users highlight quick access to paystubs from current and past jobs. They appreciate having all paystub information in one place and find it easy to download. There are also detailed breakdowns of earnings and deductions.
60% of users appreciate reporting capabilities, particularly the custom reports feature, finding it helpful for generating tailored insights.
64% of users find the system intuitive and user-friendly, praising easy navigation and accessibility of features.
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Time-Saving: Reviews mentioned that TimeForge significantly reduces the time spent on scheduling, payroll and other HR tasks.
Comprehensive Functionality: The platform offers a wide range of key HR tools out of the box. You don’t need to spend resources on integrating with external solutions.
Customization: TimeForge allows for a high level of customization to meet specific business needs, particularly in reporting and scheduling.
Customer Support: Users frequently praise the responsiveness and helpfulness of the customer support team during implementation and ongoing use.
Real-Time Data: The ability to access and manage real-time data remotely through the web-based platform is a significant advantage.
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While some users appreciate backend support, such as assistance with 401k information, 73% of users express frustration with customer service, citing long wait times.
47% of users experienced a learning curve with features during implementation. Some users mention poor implementation support, leading to a confusing onboarding experience for employees.
40% of users express reports have room for improvement, noting the reporting functionality can be complex and not intuitive enough, with limitations in filter prompts.
36% of users note difficulties with integration between features and occasional slowness and feel that certain aspects are scattered.
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Limited Mobile Access: Many users complained about the mobile app lacking essential features such as geofencing, customizable push notifications and offline scheduling.
Integration Issues: The lack of integration with certain systems like QuickBooks or sales programs limits the platform’s scope.
User Interface Challenges: Some users experienced minor issues with the user interface, such as fields being too narrow to view all information or the system refreshing and pulling users away from the section they were working on.
Complexity of Reports: The platform has a clunky and outdated reporting and analytics interface, which involves a steep learning curve.
Cost Concerns: The platform cost was a concern for some users, especially those from smaller or rural businesses.
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ADP Workforce Now is a popular PEO and HR solution for businesses that need a comprehensive HCM for payroll, time and attendance, benefits administration, reporting, and compliance assistance. It’s ideal for small teams, mid-sized organizations and larger businesses looking to improve their time tracking, ensure payroll accuracy and go paperless with document management.Standout features include automated time tracking, collaborative scheduling, talent acquisition, configurable work rules, employee self service and data syncing.Time and attendance features support productivity by ensuring proper staffing, tracking time via desktop or app, and providing time clocks or ADP® Kiosk access. Additionally, it supports online schedule management, time-off requests and approvals.It also facilitates benefits administration, SmartCompliance, financial wellness support, and performance and compensation management, fostering a positive employee experience.Additionally, ADP Workforce Now has AI capabilities that can automate repetitive tasks, analyze workforce data for insights, find tax forms, access company policies, and submit PTO requests through mobile devices or myADP. AI-driven analytics aid decision-making across key HR functions like recruiting, compliance and time management.Users commend ADP's time tracking for its efficiency and user-friendly interface. However, some users report drawbacks, including customer service issues and a learning curve during implementation.As a PEO, ADP offers assistance with workers' compensation, claims management and tax support in all 50 states.Overall, ADP Workforce Now is an inclusive HR solution that provides essential features for payroll, time tracking, and HR management while also offering custom reports, automation and AI capabilities to all business sizes.

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TimeForge is a labor management platform offering various features to streamline hiring, scheduling, payroll and workforce tracking. Our experience with the software has been mixed, with both strengths and weaknesses.Setting up TimeForge was straightforward, with a user-friendly setup wizard guiding me through each step. The platform's intuitive interface made it easy to create schedules using the drag-and-drop editor. I appreciated the ability to customize intricate settings, such as pay rates, payment options, employee roles, permission groups and custom fields.While the user interface felt somewhat outdated compared to some competitors, it was still functional and easy to navigate. One of my favorite things was how organized the platform was, providing separate dashboards for tracking shift confirmations, swaps, templates, work periods and messages. You can also create custom dashboards to track key performance indicators specific to your business.TimeForge significantly improves the employee experience as well. Staff members can access their schedules, chat with colleagues and easily swap shifts. The platform's automatic prevention of early clock-ins and late punch-outs helps avoid time theft and ensure compliance. Additionally, the integration of staff surveys allows managers to gather feedback and improve the overall employee experience.However, there are some limitations to consider. The mobile app, while functional, is not as robust as those offered by competitors like Deputy, 7shifts and Sling. The lack of GPS tracking can make it challenging to verify employee locations during clock-ins and clock-outs. Additionally, the inability to create schedules offline and publish them later can be inconvenient.Also, TimeForge's integration capabilities are limited. It doesn’t integrate with popular sales and accounting solutions like QuickBooks and HubSpot. This requires you to manually enter sales, payroll and employee data, opening the door for errors and mistakes.Overall, TimeForge is a solid option for businesses of all sizes, but it’s important to weigh its strengths and weaknesses to see if it meets your specific needs. If mobile scheduling and extensive integrations are a priority, you may want to explore other options. However, if you’re looking for a user-friendly platform that can streamline processes and provide valuable insights, TimeForge is worth considering.

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