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Ascentis vs Infor HCM

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Our analysts compared Ascentis vs Infor HCM based on data from our 400+ point analysis of HR Management Software, user reviews and our own crowdsourced data from our free software selection platform.

Overview Pricing Benefits & Features Analyst Ratings Comparison Charts User Ratings Analyst Summary Screenshots
Ascentis Software Tool
Infor HCM Software Tool
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Product Basics

Analyst Rating

we're gathering data
Detailed Analysis

User Sentiment

Good User Sentiment (626 Reviews)

Analyst Rating

74 Detailed Analysis

User Sentiment

Great User Sentiment (75 Reviews)
Ascentis offers HCM services to companies of all industries via its cloud-based suite. Its five modules include time and attendance, payroll, HR and benefits, talent, and recruiting. Users can choose to pick individual functionalities or the entire package of services, depending upon their needs.

It facilitates process automation for several complex business processes and transactions, reduces the probability of errors, offers real-time analytics, eliminates manual work, and helps talent managers and organizations cater to their human resources and talent management requirements. It also provides ease-of-use through an interface that can be accessed anytime, anywhere on a desktop, tablet or smartphone.
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Infor HCM (formerly Infor Cloudsuite HCM) is a cloud-based product designed to deliver comprehensive capabilities for medium-sized and large organizations. Its core bundle consists of global HR, HR service delivery and talent management. Companies can add on payroll, HCM analytics and workforce management modules on an as-needed basis for extended functionality.
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$16/Employee, Monthly
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Product Assistance

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Product Insights

  • Optimized Team Performance: Gather information and feedback for each employee, from all sources. Uncover talent and top-performing employees as well as facilitate planning that results in optimized team performance. 
  • Quality Applicants:  Showcase an employer brand when seeking new employees to encourage the maximum number of quality applicants. 
  • Efficient Employee Onboarding: Eliminate duplicate data entry and leverage the cost saving benefits of switching to an online application process instead of an offline process. Cut costs, make onboarding more efficient and reliable, and gain complete access to data 24/7. 
  • Regulatory Compliance: Stay compliant with all essential employment regulations such as FMLA, FLSA, and other local and state laws that require consistency and vigilance. 
  • Real-Time Payroll Processing: Ensure accurate, efficient payroll processing and audits. Run payroll processing anytime, from any place, as many times as required. 
  • No Tax-Related Penalties: Remove the stress of incurring accidental late filing penalties by ensuring timely payroll deposits and filing. 
  • Complete Customization: Tailor the system in ways that best suit company needs, enabling maximum usage and functionality. 
  • Automated Benefits Administration: Save time and reduce manual effort by automating benefits management, administration and employee enrollment processes. 
  • Data-Driven Decisions: Compare metric goals with data insights to make data-driven decisions that lead to improved overall performance. Leverage more than 300 templates for standard reports or customize reports to suit organizational requirements. 
  • Real-Time Self Learning: Cultivate and encourage self-learning and employee development through training resources that are available in real time. 
  • Enhanced Employee Experience: Users can access upcoming schedules, select open shifts, view and request leaves, check paycheck history and statements, punch in and punch out, find co-workers, receive important notifications and alerts, and much more. 
  • On-the-Go Access for Managers: Stay on top of tasks from anywhere. Manage employee schedules, check notifications for employee requests, and approve or reject leaves and expense reports from the user-friendly mobile app. 
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  • Make Decisions Rooted in Scientific Data: With Infor HCM Talent Science capabilities, HR executives can make smarter hiring decisions. The solution relies on objective data so users can identify top talent that’s best suited for the organization. This leads to higher retention, improved performance and more accurate development. 
  • View Real-Time Data: The software provides real-time data that is accessible from any location via mobile, tablet and desktop devices. This gives you up-to-date information and more accurate visibility into key metrics. You can control how you share that data with partners, suppliers and other parties as well. 
  • Save Time on Recruiting Tasks: The solution incorporates automation that handles the resume screening and application review process. The AI tool can scan documents and make preliminary candidate assessments based on a candidate’s past experiences, skill sets and more, removing the burden of manually completing these repetitive tasks. 
  • Simplify Time Tracking: The Workforce Management module allows you to automate the process of tracking contractor hours compared to labor allocations. You can also manage time-off accruals for specific countries. You have the flexibility to configure the settings for each geographic location where your company operates. 
  • Ensure Proper Training: Infor HCM provides tools to deliver learning materials across the organization. It also enables business leaders to identify employees who are good candidates for leadership development and succession planning. Self-directed learning is accessible through employees’ personal learning space in the cloud. They can collaborate with instructors and other learners as well as engage in exercises in a simulated on-the-job environment. 
  • Seamlessly Execute Global Payroll: Infor ION integration technology provides bi-directional, real-time data integration between Infor HCM and payroll partners. Elements like data mappings that are specific to each country help streamline the integration process. A point-and-click interface makes it easy to manage your integrations. The system also supports modifications or additional integrations that don’t require IT expertise or third-party consultants so that you can drive down TCO. 
  • Personalize the Platform: You can control various elements of the system to give employees relevant information across different activities and to meet their unique needs. 
  • Use Adaptive Notifications and Workflows: Infor Process Automation (IPA) adds business process management (BPM) capabilities to the solution. With it, your company can control, measure and automate business processes from people to systems, systems to systems, and people to people. IPA enables you to put a review and approval workflow into place that spans multiple steps and levels. A drag-and-drop interface allows you to build notifications and workflows with ease. 
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  • Time and Attendance: Offers several functions such as leave management, time tracking, employee scheduling, advanced scheduling, a mobile app and compliance. 
  • Employee Scheduling: Provides management automation for several key aspects like split shift intervals, leave balances, overtime, expenses and total work hours. 
  • Advanced Scheduling: Helps schedule workflows and optimize all scheduling processes end to end. Evaluates unique rules and requirements within an organization and then auto-generates schedule recommendations based on that information. 
  • Payroll: Payroll processing occurs in real time, offering maximized accuracy, compliance, control and flexibility. 
  • HR and Benefits: Provides functionalities such as benefits management, HR compliance, HR solution customization, employee self-service, reporting and more. 
  • Talent Management: Customizable and user-friendly module. Capabilities include succession planning, compensation planning, performance management, learning management, check-ins, 360-degree assessments and real-time feedback. 
  • Recruiting: Acts as a dynamic career portal, helps with social media outreach, enables efficient onboarding and improves workflow management for HR-related functions. 
  • Ascentis Mobile Application: Two types of access are available — one for employees and another for managers and supervisors. Based on their role, users can share messages, update and access information, and perform other activities, all through a smartphone or a tablet. 
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  • Talent Management: Infor HCM has a range of features that help support your organization’s talent management. It includes talent acquisition, onboarding, goal development, succession management, performance tracking, compensation and learning management. You can also integrate the Talent Science solution for greater insight. 
  • Global HR: Your organization can use features in this module to manage HR functions such as benefits management, budgeting, absence and time entry, organizational structure, employee safety and occupational health. 
  • Payroll: The Payroll add-on module lets you complete payroll processing for the U.S. and Canada. It integrates personnel information with benefits, absence, compensation, employee self-service and time-entry management. Additional capabilities include ACH, W-2s and a tax engine that takes laws, rates and limits into account. 
  • Workforce Management: With this add-on, you can manage scheduling, record time and attendance, monitor the performance of your workforce and optimize employee workloads. It also helps your scheduling remain compliant with government, union and corporate standards. 
  • Reporting: The system’s analytics capabilities are powered by the Birst Analytics BI platform. This provides reports and insight into people analytics and operational metrics so you can analyze important KPIs and make informed decisions. 
  • HCM Analytics: This set of tools assists in acquiring talent, measuring labor productivity, ensuring effective staffing and making data-based decisions. 
  • HR Service Delivery: This module consists of a case management system and personalized knowledgebase. Together, they allow your organization to provide service internally. 
  • Security: Infor HCM relies on the security provided by Amazon Web Services (AWS) and adheres to strict industry guidelines such as ISO/IEC 27001, HIPAA, GLBA, PCI, SOX, regional privacy laws, etc. Additionally, it provides restricted access and encryption via secure FTP, PGP and TLS/SSL. 
  • Self-Service: The solution offers self-service tools for employees and managers, which includes 24/7 access to personalized information based on each user’s role. For example, employees can view their calendar and pay stubs while managers can approve requests, access an org chart and manage performance reviews. 
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Product Ranking

#13

among all
HR Management Software

#12

among all
HR Management Software

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Analyst Rating Summary

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Analyst Ratings for Functional Requirements Customize This Data Customize This Data

Ascentis
Infor HCM
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Applicant Tracking And Recruiting Benefits Management Compensation Management Document Management Employee Engagement Employee Onboarding And Administration Employee Self Service Learning Management Payroll Management Performance Management Platform Capabilities Reporting And Dashboard Succession Management Time And Attendance Management Workforce Management 85 77 97 100 58 88 91 91 55 94 98 92 100 63 57 0 25 50 75 100
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Analyst Ratings for Technical Requirements Customize This Data Customize This Data

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Infor HCM
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Availability And Scalability Deployment Options Integrations And Extensibility Mobile Platform Security 100 50 33 100 0 25 50 75 100
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Analyst Ratings for Vendor Qualification Requirements Customize This Data Customize This Data

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User Sentiment Summary

Good User Sentiment 626 reviews
Great User Sentiment 75 reviews
77%
of users recommend this product

Ascentis has a 'good' User Satisfaction Rating of 77% when considering 626 user reviews from 4 recognized software review sites.

83%
of users recommend this product

Infor HCM has a 'great' User Satisfaction Rating of 83% when considering 75 user reviews from 4 recognized software review sites.

4.0 (251)
4.1 (23)
4.2 (51)
n/a
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4.0 (3)
2.0 (1)
4.1 (26)
3.7 (323)
4.2 (23)

Awards

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SelectHub research analysts have evaluated Infor HCM and concluded it earns best-in-class honors for Compensation Management, Document Management and Succession Management.

Compensation Management Award
Document Management Award
Succession Management Award

Synopsis of User Ratings and Reviews

Customer Service: All reviews mentioning this aspect indicated that the customer support services quickly resolve all user issues.
Ease of Use: An easy-to-use interface helps new users to quickly learn and understand its versatile features, according to 85% of reviews on this element.
PTO Calculation: 90% of reviews that mention PTO noted that all employees can send PTO requests via self-service and easily calculate their PTO earned by the end of the fiscal year.
Less Data Input: 100% of reviews on integration noted that the smooth integration between payroll and HR modules allows information to flow easily between systems, without feeding data in multiple times.
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Unified Dashboard: 57% of users who refer to capabilities found that the platform offers all necessary tools to facilitate essential tasks such as accounting, payroll, database management and statutory compliance, available on a central dashboard.
Document Accessibility: Seamless integration with finance, payroll and supply chain lets users remotely access all their documents in one place, from any location or device, according to 100% of user reviews mentioning accessibility.
Employee Satisfaction: All reviewers who reference this element stated that Infor HCM enables employee concerns to be heard, resulting in higher employee satisfaction.
User-Friendly: The software is easy to use and has an intuitive layout that makes it easy to manage even large teams, according to 60% of users who refer to ease of use.
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Inaccurate Reporting: 100% of reviews on reporting indicated that the software sometimes creates random reports or files that are outside the set criteria, and that it’s time-consuming and confusing to create new reports or look through report history.
Password Reset: Employees are unable to reset their own passwords for the employee self-service functionality, according to 60% of reviews on the element.
Implementation Process: 85% of reviewers who mention this feature indicated that Ascentis has a time-consuming implementation process, due to the numerous features it provides.
Data Entry: All reviews on data entry observed that the ATS feature sometimes has multiple data entries of the same information.
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Lags Frequently: According to 100% of user reviews who mention this feature, the software frequently lags - such as when responding to questions or syncing changes - resulting in less productivity.
Lacks Advanced Functions: All user reviews that mention this aspect indicated that the software lacks several advanced features including time tracking for the sales team, PTO management and employee recruiting.
Limited Customization: All reviewers who mention this feature found the ability to customize the software to their requirements lacking.
Slow Implementation: The initial implementation of the software takes some time, according to all reviews that reference implementation.
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Ascentis provides à la carte solutions for human capital and workforce management. It can be a good pick for companies that are looking for software that has an intuitive interface, seamless integration between payroll and HR, PTO, benefits calculation and responsive customer service. However, several reviews mentioned reporting is inaccurate, challenging and cumbersome. There are also issues with duplicate data, and implementation is time-consuming. It can be a good choice depending on company needs and priorities.

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Infor HCM provides a comprehensive bundle of capabilities including talent management, HR service delivery and global HR, with the option to add other modules such as workforce management and HCM analytics as needed. Frequent lags do occur, however, leading to downtime and lower productivity. It also presents a steep learning curve and lacks some basic HR features, which is something to consider before making a choice. That said, it promotes employee engagement and offers an intuitive experience, with extensive accessibility and critical HR tools.

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Screenshots

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Head-to-Head Comparison

Ascentis VS ADP Workforce Now
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